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NetDocuments vs Knackly Comparison (2026)

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NetDocuments logo

NetDocuments

Knackly logo

Knackly

Overview

NetDocuments is a cloud-native, FedRAMP-authorized DMS for legal teams, offering AI-powered search, document collaboration, and email.

Knackly is a document automation software designed to help law firms manage client intake processes, securely store files, and more using various tools. Customers can fill out information related to personal details, assets, accounts, brokerage, and miscellaneous items on an online platform.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

99

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.2

51

5

4

3

2

1

28

14

5

1

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
69%
would recommend this app

4.7

7

5

4

3

2

1

5

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

“Outside of the slow upload speeds and occasional downtime, I enjoy being able to use NetDocument's workflow tools to automate repetitive tasks, such as document routing and task notifications.”
BR

Brandon R.

Registered Behavior Technician

“My team and I liked that we were able to access documents from anywhere, the software was organized and well laid out for ease of use, and the security features of this platform were exactly what we needed for our peace of mind.”
BH

Bhumi H.

Operations Specialist

“Intuitive search tools allow you to search for key terms across all files quickly and easily.”
AB

Ann B.

Paralegal

Pros

Not enoughreviews yet

Cons

“For instance, the pre-named file folder for Deposition Related does not allow me to create a subfolder within (i.e. a separate folder for each deponent).”
AB

Ann B.

Paralegal

“Their OCR doubles your space requirements - need to pay for twice the space you need because the OCR Netdocuments uses is very inefficient in that requires that they need to save the OCRd version as a second version - very different than what Worldox used to use”
JM

Jim M.

Member

“Until NetDocuments resolves its OCR storage inefficiencies and significantly improves preview performance, I cannot recommend it for firms that value productivity and cost-effectiveness.”
JM

Jim M.

Member

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review6 months ago
  • Vendor responds to reviews
  • Last review3 years ago

Key features

  • Total features109
  • @mentions
  • AI Redlining
  • AI Summarization
  • AI Text Summarization
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Assignment Management
  • Audit Management
  • Audit Trail
  • Batch Processing
  • Business Process Automation
  • Case Management
  • Change Management
  • Chat/Messaging
  • Client Portal
  • Cloud
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Compliant Legal Database Integration
  • Conditional Logic
  • Configurable Workflow
  • Content Library
  • Content Management
  • Contract Drafting
  • Contract/License Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Capture and Transfer
  • Data Extraction
  • Data Import/Export
  • Data Recovery
  • Data Security
  • Data Storage Management
  • Data Synchronization
  • Digital Signature
  • Document Automation
  • Document Capture
  • Document Check-In/Out
  • Document Check-in/Check-out
  • Document Classification
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Documents
  • Drafting Assistance
  • Drag & Drop
  • Due Diligence
  • Electronic Signature
  • Email Management
  • File Conversion
  • File Management
  • File Recovery
  • File Sharing
  • File Transfer
  • File Types
  • Filtering
  • For Enterprises
  • For Legal Practice
  • For Legal Professionals
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Generative AI
  • Indexing
  • Information Governance
  • Knowledge Management
  • Legal Compliance
  • Legal Workflow Automation
  • Metadata Management
  • Mobile Access
  • Multiple Format Support
  • Multiple Output Formats
  • Natural Language Interface
  • Offline Access
  • Optical Character Recognition
  • Progress Tracking
  • Project Management
  • Real-Time Data
  • Reporting & Statistics
  • Reporting/Analytics
  • Review Automation
  • Role-Based Permissions
  • Routing
  • Rules-Based Workflow
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Semantic Search
  • Shared Inboxes
  • Single Sign On
  • Software
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • Templates
  • Text Editing
  • Text Extraction
  • Text Summarization
  • Third-Party Integrations
  • To-Do List
  • Two-Factor Authentication
  • Version Comparison
  • Version Control
  • Version Rollback
  • Web Forms
  • Workflow Automation
  • Workflow Configuration
  • Workflow Management
  • Total features53
  • @mentions
  • AI Redlining
  • AI Summarization
  • AI Text Summarization
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Assignment Management
  • Audit Management
  • Audit Trail
  • Batch Processing
  • Business Process Automation
  • Case Management
  • Change Management
  • Chat/Messaging
  • Client Portal
  • Cloud
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Compliant Legal Database Integration
  • Conditional Logic
  • Configurable Workflow
  • Content Library
  • Content Management
  • Contract Drafting
  • Contract/License Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Capture and Transfer
  • Data Extraction
  • Data Import/Export
  • Data Recovery
  • Data Security
  • Data Storage Management
  • Data Synchronization
  • Digital Signature
  • Document Automation
  • Document Capture
  • Document Check-In/Out
  • Document Check-in/Check-out
  • Document Classification
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Documents
  • Drafting Assistance
  • Drag & Drop
  • Due Diligence
  • Electronic Signature
  • Email Management
  • File Conversion
  • File Management
  • File Recovery
  • File Sharing
  • File Transfer
  • File Types
  • Filtering
  • For Enterprises
  • For Legal Practice
  • For Legal Professionals
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Generative AI
  • Indexing
  • Information Governance
  • Knowledge Management
  • Legal Compliance
  • Legal Workflow Automation
  • Metadata Management
  • Mobile Access
  • Multiple Format Support
  • Multiple Output Formats
  • Natural Language Interface
  • Offline Access
  • Optical Character Recognition
  • Progress Tracking
  • Project Management
  • Real-Time Data
  • Reporting & Statistics
  • Reporting/Analytics
  • Review Automation
  • Role-Based Permissions
  • Routing
  • Rules-Based Workflow
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Semantic Search
  • Shared Inboxes
  • Single Sign On
  • Software
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • Templates
  • Text Editing
  • Text Extraction
  • Text Summarization
  • Third-Party Integrations
  • To-Do List
  • Two-Factor Authentication
  • Version Comparison
  • Version Control
  • Version Rollback
  • Web Forms
  • Workflow Automation
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrations14
  • Centerbase
  • Claude
  • Clio
  • CoCounsel Legal
  • Curo365
  • Docusign
  • FileTrail Records Management
  • Filevine
  • Harvey
  • Legora
  • Litera Compare
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Project Server Subscription Edition
  • Microsoft Teams
  • Microsoft Word
  • NetDocuments
  • OneDrive
  • Zapier
  • Total integrations6
  • Centerbase
  • Claude
  • Clio
  • CoCounsel Legal
  • Curo365
  • Docusign
  • FileTrail Records Management
  • Filevine
  • Harvey
  • Legora
  • Litera Compare
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Project Server Subscription Edition
  • Microsoft Teams
  • Microsoft Word
  • NetDocuments
  • OneDrive
  • Zapier