Knackly Pricing, Features, Reviews & Alternatives

Knackly

Document automation software for law firms

4.6/5 (5 reviews)

Knackly overview

What is Knackly?

Knackly is a document automation software designed to help law firms manage client intake processes, securely store files, and more using various tools. Customers can fill out information related to personal details, assets, accounts, brokerage, and miscellaneous items on an online platform.

Using Knackly, law firms can create custom documents and receive email notifications about filled forms. It helps automate several types of legal documents such as bills of sale, business proposals, financial declarations, litigation letters, promissory notes, wills, regulatory agreements, powers of attorney (POA), contracts, Medicaid applications, pleadings, and more.

Knackly offers an API, which enables businesses to integrate the platform with various third-party systems such as PracticePanther, Zapier, and Clio, among others. It also provides automation tools including an online, Microsoft Word and layout designer, conditional logic, formulas, and nested lists.
knackly.io

Pricing

Starting from
$75/month
Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Supported languages

English
Knackly screenshot: Knackly fill client's informationGetting Started With KnacklyKnackly screenshot: Knackly access client's recordsKnackly screenshot: Knackly forms

Knackly user reviews

Excellent
3

Very good
2

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  5.0
  4.4
  4.2
  5.0
Tom M.

Hotdocs or Knackly? it's an easy choice.

Used daily for 6-12 months
Reviewed 2021-04-06
Review Source: Capterra

It's a small team of great people. When there is an issue, everyone cares enough to jump in and help resolve it.

Pros
The main feature that attracted us to Knackly was the API. Our software handles the "intake" and walks our clients through the decision-making process required in a divorce. From there, we needed to transmit the collected data - via API - into the preformatted documents using conditional logic to include/exclude certain sections and to fill out the "forms". Even though Knackly's API was in its early days, it was far superior to the others we looked at. (and it's getting better every day)

Cons
Even though I praised the API above, it still has its weaknesses. But I have no doubt those weaknesses will be resolved.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Noelle M.

So far it is amazing

Used daily for less than 6 months
Reviewed 2021-03-19
Review Source: Capterra

I'm still in the implementation phase but so far it is an amazing product. There is a little bit of a learning curve but the customer support is fabulous!

Pros
The automation is going to save a significant amount of time!

Cons
There is a little bit of a learning curve to making the conditions work.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review

Strobis P.

Knackly Review

Used daily for 6-12 months
Reviewed 2021-03-29
Review Source: Capterra

Pros
customization, reliability, support staff responsiveness

Cons
interview can be cumbersome, more integrations with other applications and programs would be good

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review

Daniel V.

Versatile Document Automation Tool

Used daily for 2+ years
Reviewed 2021-03-19
Review Source: Capterra

I've been able to do everything I have needed to do in Knackly so far. I like using the external client interviews and look forward to the coming improvements they will release.

Pros
This product is highly customizable. Before becoming a full-time attorney I was involved in the software industry, preparing automated documents of a sort for tax return software. Knackly has so far been capable of accomplishing any data automation task I have needed in a Word document. They seem to incorporate new features and improvements frequently, which I greatly appreciate.

Cons
I hope they continue to build out their help articles/knowledge base. I reference these all the time, and there are still a few topics they could issue helpful reference materials on.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Michael S.

Great Product Will be Even Better Soon

Used occasionally for 6-12 months
Reviewed 2021-04-07
Review Source: Capterra

This is a really great product. It is still being refined. Eventually this will be the product to use regardless. There are still some missing features that some people might miss but overall really great.

Pros
Has many abilities that HotDocs lacks and it seems like a product that would be much easier to use especially if you are just starting to develop your templates or do not have overly complicated templates that can be easily converted.

Cons
The way our HotDocs was configured made the conversion process mostly a waste of time and money. Basically had to start from scratch.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Knackly pricing

Starting from
$75/month
Pricing options
Subscription
View Pricing Plans

$75/month Basic, $150/month Plus, and $300/month Professional. Contact Knackly at (208) 951-2180 for more details. Subscribe annually and receive 2 months free.

Knackly features

API
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Customizable Branding
Data Import/Export
Document Management
Document Storage
Drag & Drop
Third Party Integrations

Collaboration Tools (668 other apps)
Commenting/Notes (298 other apps)
Communication Management (301 other apps)
Content Management (347 other apps)
File Sharing (399 other apps)
Mobile Access (313 other apps)
Search/Filter (499 other apps)
Task Management (321 other apps)
Version Control (305 other apps)
Workflow Management (300 other apps)

Videos and tutorials