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Office Chat vs Missive Comparison (2026)

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Office Chat logo

Office Chat

Missive logo

Missive

Overview

Office Chat is an internal instant messaging application for SMBs, allowing employees to communicate with one another whether in the office or out in the field

Missive is a team inbox and chat app for collaborative email. Share inboxes, assign conversations, and comment internally across email, SMS, WhatsApp, Instagram, Messenger, and live chat, on top of Gmail, Outlook, or any IMAP provider.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

25

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

14

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

232

5

4

3

2

1

140

75

16

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
80%
would recommend this app

4.9

184

5

4

3

2

1

167

15

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

“It helps me reduce the amount of email clutter and provide a more efficient way to communicate with team members”
KB

Khalil B.

Marketer

“enhance security features because some teams may requiremore robust security features than what is currently offered by office chat”
KB

Khalil B.

Marketer

“The tool is available as amobile app and desktop app, making it easy to stay connected and up to date on the go”
KB

Khalil B.

Marketer

Pros

“Templates for common billing stuff (payment confirmations, late fee explanations, payment plans) have cut my response time in half.”
Verified reviewer profile picture

Kanta p.

Training Coordinator

“The comment feature earns its place, adding context and notes directly to a thread keeps things tidy in a way that long reply chains never manage.”
DM

Disha M.

HR Business Partner

“I particularly appreciate being able to review draft responses to sensitive matters (disputed invoices, collection issues, audit responses) before they're sent.”
Verified reviewer profile picture

Aman K.

Instructional Designer

Cons

“I can't erase older and unnecessary messages but it's manageable.”
JR

Jocelyn R.

Librarian

“Performance issues and bugs or error sometimes.”
Verified reviewer profile picture

Waleed A.

Digital app manager

“There are some things that are frustrating, for example when I'm catching up on a conversation and someone sends a new message, it sends me back to the bottom of the thread.”
KV

Kaitlyn V.

Partner and sales associate

Cons

“Before, client billing emails were all over the place in everyone's personal inboxes and we'd sometimes give clients conflicting info about the same invoice.”
AS

Akash S.

Training Coordinator

“Before, client billing emails were all over the place in everyone's personal inboxes and we'd sometimes give clients conflicting info about the same invoice.”
Verified reviewer profile picture

Kanta p.

Training Coordinator

“I really dont like the pricing plans, because for a small 6-person company we work at it forces us from the 5 people starter plan which is durable to go to the 6-people plan which skyrockets the price, so we have a cooworker not signed in.”
MC

Marios C.

Web Development, Digital Services

  • Vendor responds to reviews
  • Last review3 years ago
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total features18
  • @mentions
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Escalation
  • Alerts/Notifications
  • Autoresponders
  • Blogs
  • Brainstorming
  • Business Process Automation
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Canned Responses
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Contact Database
  • Contact Management
  • Customer Database
  • Customer Engagement
  • Customer History
  • Customer Service Analytics
  • Customizable Fields
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Templates
  • Employee Communities
  • Employee Database
  • Employee Photos
  • Event Calendar
  • File Sharing
  • File Transfer
  • Inbox Management
  • Interaction Tracking
  • Internal Chat Integration
  • Issue Tracking
  • Knowledge Base Management
  • Lead Management
  • Live Chat
  • Macros/Templated Responses
  • Meeting Management
  • Mobile Access
  • Mobile Alerts
  • Multi-Channel Communication
  • Multi-User Collaboration
  • Multiple User Accounts
  • On-Demand Communications
  • Onboarding
  • Productivity Tools
  • Project Management
  • Real Time Editing
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Notifications
  • Real-Time Updates
  • Real-time Consumer-facing Chat
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Role-Based Permissions
  • Routing
  • Rules-Based Workflow
  • SSL Security
  • Search/Filter
  • Service Level Agreement (SLA) Management
  • Shared Inboxes
  • Signature Management
  • Single Sign On
  • Social Media Integration
  • Support Ticket Management
  • Tagging
  • Task Management
  • Team Collaboration
  • Template Management
  • Third-Party Integrations
  • Ticket Management
  • To-Do List
  • Transcripts/Chat History
  • Usage Tracking/Analytics
  • Video Conferencing
  • Workflow Configuration
  • Workflow Management
  • Total features88
  • @mentions
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Escalation
  • Alerts/Notifications
  • Autoresponders
  • Blogs
  • Brainstorming
  • Business Process Automation
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Canned Responses
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Contact Database
  • Contact Management
  • Customer Database
  • Customer Engagement
  • Customer History
  • Customer Service Analytics
  • Customizable Fields
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Templates
  • Employee Communities
  • Employee Database
  • Employee Photos
  • Event Calendar
  • File Sharing
  • File Transfer
  • Inbox Management
  • Interaction Tracking
  • Internal Chat Integration
  • Issue Tracking
  • Knowledge Base Management
  • Lead Management
  • Live Chat
  • Macros/Templated Responses
  • Meeting Management
  • Mobile Access
  • Mobile Alerts
  • Multi-Channel Communication
  • Multi-User Collaboration
  • Multiple User Accounts
  • On-Demand Communications
  • Onboarding
  • Productivity Tools
  • Project Management
  • Real Time Editing
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Notifications
  • Real-Time Updates
  • Real-time Consumer-facing Chat
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Role-Based Permissions
  • Routing
  • Rules-Based Workflow
  • SSL Security
  • Search/Filter
  • Service Level Agreement (SLA) Management
  • Shared Inboxes
  • Signature Management
  • Single Sign On
  • Social Media Integration
  • Support Ticket Management
  • Tagging
  • Task Management
  • Team Collaboration
  • Template Management
  • Third-Party Integrations
  • Ticket Management
  • To-Do List
  • Transcripts/Chat History
  • Usage Tracking/Analytics
  • Video Conferencing
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrations8
  • Airbrake
  • Aircall
  • Asana
  • Beanstalk
  • ChargeDesk
  • ChatGPT
  • Claude
  • ClickUp
  • Close
  • Dialpad Connect
  • Dropbox
  • FullContact
  • Gemini
  • GitHub
  • GoTo Meeting
  • Google Drive
  • HubSpot CRM
  • Jira
  • Make
  • New Relic
  • Pipedrive
  • Retool
  • Shopify
  • SolarWinds Pingdom
  • Todoist
  • Trello
  • Zapier
  • Zendesk Suite
  • Zoom Workplace
  • Total integrations21
  • Airbrake
  • Aircall
  • Asana
  • Beanstalk
  • ChargeDesk
  • ChatGPT
  • Claude
  • ClickUp
  • Close
  • Dialpad Connect
  • Dropbox
  • FullContact
  • Gemini
  • GitHub
  • GoTo Meeting
  • Google Drive
  • HubSpot CRM
  • Jira
  • Make
  • New Relic
  • Pipedrive
  • Retool
  • Shopify
  • SolarWinds Pingdom
  • Todoist
  • Trello
  • Zapier
  • Zendesk Suite
  • Zoom Workplace

Alternatives

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