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Missive
5
167
4
15
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collaborative inbox for teams
Table of Contents
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Missive - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: June 2026
Missive overview
Based on 184 verified user reviews
What is Missive?
Reviews for Missive come from a wide variety of industries, including Marketing and Advertising (6% of reviewers), Information Technology and Services (6%), and Accounting (5%). The most frequent use case for Missive cited by reviewers is email management (70% of reviewers).
What do users say about Missive pricing?
Most reviewers indicate that Missive delivers strong value for money due to its affordable pricing and included features. Some users say the pricing is fair, but a few report higher costs for additional users or desire more flexible plans.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Shared Inbox Collaboration
Team Communication and Integrations
Automation and Rules
Client Email Management
Pricing
Tax Season Workflow
Missive’s user interface
Missive review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.7
Ease of use
4.8
Customer support
4.7
Reviews sentiment
What do users say about Missive?
Reviewers indicate Missive greatly improves team collaboration by centralizing shared inboxes, enabling real-time chat, and allowing assignment of emails and tasks within one platform. They feel the ability to comment, draft together, and manage multiple channels streamlines communication, reduces duplicate work, and increases transparency across teams. They also appreciate the responsive customer support and frequent feature updates.
Users say Missive is intuitive and easy to use, with helpful integrations and templates that save time on repetitive tasks. They mention the pricing is reasonable compared to competitors, though some find it expensive for larger teams or advanced features.
Select to learn more
Who uses Missive?
Based on 184 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Missive's key features
Most critical features, based on insights from Missive users:
All Missive features
Features rating:
Missive alternatives
Missive
Starting from
18
/user
Per month
LiveAgent
Starting from
15
/user
Per month
Bitrix24
Starting from
69
Per month
Slack
Starting from
8.75
/user
Per month
Missive pricing
Pricing plans
Pricing details:
User opinions about Missive price and value
Value for money rating:
Of 22 reviews that provide robust commentary on Missive's price and value, mention it in a positive light.
Most reviewers indicate that Missive offers strong value for money, especially compared to similar tools, citing its affordable pricing, cost-effectiveness, and the inclusion of useful features like live chat and streamlined functionality. They appreciate that Missive saves them time and serves as a lower-cost alternative to competitors. Some users say the pricing is fair for the features provided, though a few feel it could be cheaper or wish for more flexible plans for small teams or occasional users. Some reviewers report that costs can increase significantly with additional users, making it less ideal for certain nonprofits or small businesses.
, and
Missive integrations (22)
Integrations rated by users
We looked at 184 user reviews to identify which products are mentioned as Missive integrations and how users feel about them.
Integration rating: 4.7 (12)
Integration rating: 4.4 (11)
“Worked until it didn't because of some admin permissions that changed and no one can figure out/is too complicated to bother with”
Marvin S.
Lead Developer
Integration rating: 4.0 (7)
“Phone system that integrates”
Tasha R.
Practitioner
Integration rating: 5.0 (6)
Integration rating: 5.0 (6)
Integration rating: 3.0 (5)
Missive customer support
What do users say about Missive customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Missive customer support.
A large number of users highlight Missive's customer support as highly responsive and quick to resolve issues.
Widespread user sentiment praises the support team's helpfulness and ability to provide clear, tailored answers.
Frequently reported by users, bug fixes and feature requests are addressed rapidly by the Missive team.
Common user feedback notes that support is consistently friendly, knowledgeable, and treats all customers with care.
Support options
Training options
To see what individual users say about Missive's customer support, check out the review snippets below.
“Their customer support is very fast and responsive, A+.”
Adam S.
Owner
“The team of Missive itself is highly responsive and super helpful and always working hard on the product, delivering new updates with the latest developments super quickly.”
Christoph K.
CMO
Missive FAQs
Q. What is Missive used for?
Missive is an inbox collaboration platform designed for teams that rely on email as their primary communication channel. The product offers a set of features to enhance team productivity and coordination without disrupting existing workflows. At the core of Missive is its collaborative approach to email management. Teams can create shared inboxes, assign and watch emails, and engage in internal discussions directly within email threads. The platform's internal statuses provide visibility into ongoing tasks and activities, allowing team members to stay informed without directly participating. Missive also enables users to turn emails into tasks, track team capacity, and ensure efficient workload balancing.
Q. Does Missive support mobile devices?
Missive supports the following devices:
Android, iPad, iPhone
Q. What level of support does Missive offer?
Missive offers the following support options:
Chat, Email/Help Desk, FAQs/Forum
