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Missive
5
167
4
15
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Shared inbox and team chat for collaborative email.
Table of Contents
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Missive - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: August 2026
Missive overview
Based on 184 verified user reviews
What is Missive?
Reviews for Missive come from a wide variety of industries, including Marketing and Advertising (6% of reviewers), Information Technology and Services (6%), and Accounting (5%). The most frequent use case for Missive cited by reviewers is email management (70% of reviewers).
What do users say about Missive pricing?
Most reviewers indicate that Missive delivers strong value for money due to its affordable pricing and included features. Some users say the pricing is fair, but a few report higher costs for additional users or desire more flexible plans.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Shared Inbox Collaboration
Team Communication and Integrations
Automation and Rules
Client Email Management
Pricing
Tax Season Workflow
Missive’s user interface
Missive reviews
Overall rating
4.9
/5
184
Positive reviews
93
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.93/10
5
4
3
2
1
167
15
2
0
0
Abhishek r.
Accountant
Kanta p.
Training Coordinator
Disha M.
HR Business Partner
Marios C.
Web Development, Digital Services
Amit K.
Engineer
Akash S.
Training Coordinator
Who uses Missive?
Based on 184 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Missive's key features
Most critical features, based on insights from Missive users:
All Missive features
Features rating:
Missive alternatives
Missive
Starting from
14
/user
Per month
LiveAgent
Starting from
15
/user
Per month
Slack
Starting from
8.75
/user
Per month
Zoho Desk
Starting from
9
/user
Per month
Missive pricing
Pricing plans
Pricing details:
User opinions about Missive price and value
Value for money rating:
Of 22 reviews that provide robust commentary on Missive's price and value, mention it in a positive light.
Most reviewers indicate that Missive offers strong value for money, especially compared to similar tools, citing its affordable pricing, cost-effectiveness, and the inclusion of useful features like live chat and streamlined functionality. They appreciate that Missive saves them time and serves as a lower-cost alternative to competitors. Some users say the pricing is fair for the features provided, though a few feel it could be cheaper or wish for more flexible plans for small teams or occasional users. Some reviewers report that costs can increase significantly with additional users, making it less ideal for certain nonprofits or small businesses.
, and
Missive integrations (22)
Integrations rated by users
We looked at 184 user reviews to identify which products are mentioned as Missive integrations and how users feel about them.
Integration rating: 4.7 (12)
“The ChatGPT integration bridges text generation and visual design, letting you turn written ideas directly into customized layouts through plain prompts. It eliminates tool switching by instantly mapping AIgenerated copy onto on-brand Canva templates”
samantha s.
Customer Relations
Integration rating: 4.4 (11)
“Para garantizar la integración entre sistemas sea optima para evitar la perdida de información”
Miguel A.
Licenciado en Sistemas de Computo
Integration rating: 4.0 (7)
“Having calls logged is crucial for my organization”
Barry D.
Account Executive
Integration rating: 5.0 (6)
Integration rating: 5.0 (6)
“The easy filing system means I keep everything super organised.”
Mike H.
CEO
Integration rating: 3.0 (5)
“Ricezione di aggiornamenti sulle attività e creazione di nuove schede direttamente da Slack.”
Freweini T.
segretaria
Missive customer support
What do users say about Missive customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Missive customer support.
A large number of users highlight Missive's customer support as highly responsive and quick to resolve issues.
Widespread user sentiment praises the support team's helpfulness and ability to provide clear, tailored answers.
Frequently reported by users, bug fixes and feature requests are addressed rapidly by the Missive team.
Common user feedback notes that support is consistently friendly, knowledgeable, and treats all customers with care.
Support options
Training options
To see what individual users say about Missive's customer support, check out the review snippets below.
“Their customer support is very fast and responsive, A+.”
Adam S.
Owner
“The team of Missive itself is highly responsive and super helpful and always working hard on the product, delivering new updates with the latest developments super quickly.”
Christoph K.
CMO
Missive FAQs
Missive has the following typical customers:
Small Business, Freelancers, Mid-size Business
These products have better value for money
Q. What is Missive used for?
Missive is a collaborative email client that adds a shared layer on top of the email you already use. It connects to Gmail, Google Workspace, Outlook, Microsoft 365, and any IMAP or SMTP provider through OAuth or IMAP, so mail stays on your existing server and nothing has to be migrated. Core functions: shared inboxes with per-user access, conversation assignment with active member and observer roles, internal comments and @mentions inside the thread, real-time collaborative drafting, canned responses, shared labels, snoozing, task lists, and centrally managed team signatures. Rules handle routing and automation with multi-condition triggers. Every action is logged per user with a timestamp, so shared inboxes keep a full audit trail that a shared password never gives you. Channels: email, SMS, WhatsApp, Instagram, Facebook Messenger, and live chat, all in the same inbox. AI: a built-in assistant that searches your mail, checks your calendar, looks up contacts, finds canned responses, and drafts replies. AI rules classify, label, and route conversations automatically. You pick the provider (OpenAI, Anthropic, or Google Gemini) and can bring your own API key. Missive does not train models on your data, and none of the providers train on it by default. Integrations: HubSpot, Salesforce, Asana, Trello, ClickUp, Todoist, Google Drive, Dropbox, Zoom, Shopify, Dialpad, and Zapier, plus MCP connections to Notion, Linear, Attio, HubSpot, and Stripe. A REST API and webhooks cover custom channels and internal workflows. Security: SOC 2 Type II, audited by an independent third-party CPA. GDPR compliant with a published DPA and subprocessor list. Data encrypted at rest and in transit. Missive passes Google's yearly OAuth API security assessment. Two-factor authentication is on every plan; SAML 2.0 SSO with enforcement (Okta, Azure AD, Google Workspace, OneLogin) is on Business. Read trackers and 1x1 tracking pixels are blocked by default. Data export is self-serve and account deletion is complete within 30 days, satisfying GDPR Article 17. Hosted on AWS us-east-1. Missive is not HIPAA compliant and does not sign BAAs. Available on web, desktop, iOS, and Android. Trusted by 6,000+ businesses.
Q. Does Missive support mobile devices?
Missive supports the following devices:
Android, iPad, iPhone
Q. What level of support does Missive offer?
Missive offers the following support options:
Chat, Email/Help Desk, FAQs/Forum
