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Missive

Collaborative inbox for teams

Last updated: November 2024

Missive - 2025 Pricing, Features, Reviews, & Alternatives

Table of Contents

What is Missive?

Missive is a team inbox and chat tool that helps teams to collaborate across email, SMS, WhatsApp, Twitter, and other communication channels. The inbox provides a business-first collaborative experience.

Starting from

/user

Per month

Alternatives with better value for money

Missive's key features

Most critical features, based on insights from Missive users:

Inbox Management

4.8

(28)

Mobile Access

4.8

(26)

Real-Time Chat

4.7

(14)

Support Ticket Management

4.6

(14)

Chat/Messaging

5.0

(11)

Collaboration Tools

4.9

(14)

All Missive features

Features rating:

4.8

(97)

Workflow Management

4.7

(12)

Third-Party Integrations

5.0

(1)

Signature Management

5.0

(2)

Search/Filter

4.8

(14)

Real-Time Notifications

4.9

(10)

Real Time Editing

5.0

(3)

Project Management

4.8

(5)

Multiple User Accounts

5.0

(6)

Email Management

5.0

(6)

Communication Management

5.0

(11)

Canned Responses

5.0

(1)

@mentions

5.0

(1)

Alerts/Escalation

4.8

(5)

Alerts/Notifications

4.8

(13)

Real-Time Updates

5.0

(4)

Customizable Fields

4.6

(14)

Contact Management

4.4

(8)

Access Controls/Permissions

4.8

(12)

Task Management

4.7

(22)

Calendar Management

4.8

(12)

File Sharing

4.9

(11)

Customer Database

4.8

(4)

Rules-Based Workflow

(0)

Routing

5.0

(1)

Response Management

(0)

Reporting/Analytics

3.0

(2)

Reporting & Statistics

(0)

Remote Access/Control

4.0

(2)

Reminders

5.0

(2)

Activity/News Feed

5.0

(1)

Real-time Consumer-facing Chat

5.0

(1)

Real-Time Analytics

(0)

Video Conferencing

5.0

(1)

Activity Tracking

(0)

Service Level Agreement (SLA) Management

(0)

Shared Inboxes

5.0

(1)

Activity Dashboard

(0)

Single Sign On

(0)

Social Media Integration

4.0

(3)

SSL Security

(0)

Tagging

(0)

Template Management

(0)

To-Do List

5.0

(1)

Transcripts/Chat History

(0)

Usage Tracking/Analytics

(0)

Calendar Sync

(0)

Commenting/Notes

(0)

Brainstorming

5.0

(1)

CRM

(0)

Customer Engagement

(0)

Customer History

5.0

(1)

Customer Service Analytics

(0)

Customizable Templates

(0)

Document Management

5.0

(4)

Document Storage

4.0

(2)

Drag & Drop

(0)

Autoresponders

4.0

(1)

Email Templates

(0)

Employee Database

(0)

Employee Photos

(0)

Event Calendar

(0)

File Transfer

(0)

Interaction Tracking

(0)

Issue Tracking

(0)

Knowledge Base Management

(0)

Live Chat

(0)

Macros/Templated Responses

(0)

Meeting Management

5.0

(1)

Multi-Channel Communication

(0)

Multi-User Collaboration

5.0

(1)

API

(0)

On-Demand Communications

(0)

Onboarding

(0)

Productivity Tools

(0)

Missive awards

Customer Communications Management

Internal Communications

93/100

Unified Communications

83/100

Awarded in 7 categories in 2025

Missive alternatives

Missive

4.9

(97)

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.8

Value for Money

4.7

Customer Support

4.9

HubSpot Service Hub

4.4

(170)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.1

Value for Money

4.3

Customer Support

4.6

Zoom Workplace

4.6

(14.1K)

visit website

Starting from

14.99

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.5

Value for Money

4.5

Customer Support

4.4

Tidio

4.7

(462)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.6

Value for Money

4.5

Customer Support

4.6

Missive pricing

Pricing options

Free plan

Subscription

Free trial

Pricing range

view pricing plans

Value for money

4.7

Starting from

/user

Per month

Missive support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Chat

Email/Help Desk

FAQs/Forum

Training options

Live Online

Documentation

Webinars

Missive reviews

Overall rating

4.9

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9.54/10

Rating distribution

Pros

Customer Service is probably the best that I have experienced in regards to software. They are quick to respond to help and recommend solutions.

Shawn I.

Branch Manager

Missive is a really great alternative to other outreach solutions and also a more cost effective one as well. Really like the UX and its a well-thought out product with a wonderful support team.

Craige Hardel -.

Owner

The platform looks great and it is easy to use. Now with our team inboxes and rules for automatization we saved not just a time but we finally organized our mails.

Filip Z.

Owner

Cons

I also don't like how only the owner of the account can do certain things. As an administrator I hate to have to bother the owner of the company every time I need to add a new alias.

Elizabeth G.

Freelance Social Media Writer

This is something that I miss from Zendesk, when we could separate our quick responses (aka macros) into different folders/categories.

Phil L.

Co-founder

We had really a problem with the outgoing communication of our key accounts and sales team.

Vojtech Z.

COO

Read all reviews

Missive FAQs

Q. What type of pricing plans does Missive offer?

Missive has the following pricing plans:
Starting from: $18.00/month
Pricing model: Free, Subscription

These products have better value for money

Q. Who are the typical users of Missive?

Missive has the following typical customers:
Freelancers, Small Business

Q. What languages does Missive support?

Missive supports the following languages:
English

Q. Does Missive support mobile devices?

Missive supports the following devices:
Android, iPad, iPhone

Q. Does Missive offer an API?

Yes, Missive has an API available for use.

Q. What other apps does Missive integrate with?

Missive integrates with the following applications:
Retool, Dialpad, Todoist, Aircall, Dropbox Business, FullContact, Zapier, Trello, Google Drive, Pipedrive, Daylite for Mac, ChatGPT, ClickUp, Asana, ChargeDesk, HubSpot CRM, Shopify

Q. What level of support does Missive offer?

Missive offers the following support options:
Chat, Email/Help Desk, FAQs/Forum