App comparison
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Typical customers
Platforms supported
Support options
Training options
Starting from
13
/user
Per month
Starting from
599
Per month
Flat Rate
Value for money
4.7
/5
48
Starting from
13
/user
Per month
Value for money contenders
Functionality
4.7
/5
48
Total features
73
17 categories
Functionality contenders
Overall Rating
4.9
/5
48
Positive reviews
42
5
1
0
0
Overall rating contenders
Elizabeth G.
Commercial Real Estate, 11-50 employees
Used daily for 6-12 months
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Overall Missive has exponentially improved out workflow and operations. Our team is much more connected and communicative than ever.
We love the collaborative email features, chatting, assigning, and observer features in Missive. Missive allows managers to supervise employees and make sure that no lead or email is missed but also isn't so intrusive that employees feel creeped out by it. Though we're sharing emails, everyone has their own Missive account and tasks they can have ownership of. The chatting allows our team to communicate so much better than before when we all had different google hangouts.
Missive is still growing so sometimes we run into technical or feature limitations of things they haven't worked out yet. I also don't like how only the owner of the account can do certain things. As an administrator I hate to have to bother the owner of the company every time I need to add a new alias.
Isaak D.
Information Technology and Services, 1-10 employees
Used daily for 6-12 months
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Love, love, love Missive. The lads are excellent with their onboarding and support. I have no idea how such a little team does so much at such a high level - it is truly inspirational.
We reviewed this alongside Front. It was attractive to me as it is a small team that is bootstrapped, and I like to support that. But most critically when doing the technical review of Missive v Front (and others) we found that they had the deepest integration with Gmail and an excellent API that allowed us to build a custom integration with our internal tooling. We were driven to find a common...
There is still some confusion about how to best handle closing and archiving with team emails - so it is closed from an individuals box but not the shared box and similar when trying to hand over an email and removing the email from your inbox - we still have a fear we will archive it for everyone. This is the most confusing part of the platform. We tend not to use Tasks as we have Pipedrive, Trello, TidyHQ all generating tasks which makes it confusing - I do wish we could push all tasks centrally to one of the above tools.
Konstantinos S.
Translation and Localization, 1-10 employees
Used daily for 2+ years
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Overall, I highly recommend Missive to any team looking for a comprehensive and efficient shared inbox solution. Whether you are a small business, startup, or large corporation, Missive has everything you need to manage your communications and work collaboratively in one place.
What I like best about Missive is how it streamlines communication and collaboration within my team. No longer do we have to go back and forth between multiple email accounts and platforms, as Missive allows us to manage all of our shared inboxes in one place. The ability to assign tasks and messages to team members, as well as track progress and keep everyone on the same page, has greatly improved our workflow and productivity.
What I dislike about Missive is the limited integration options with other tools and platforms. However, this is a minor inconvenience in comparison to the many benefits that Missive provides.
Laura B.
Real Estate, 201-500 employees
Used daily for 6-12 months
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A great resource when working with many different types of email platforms and communication platforms.
My favourite part of missive was that we were able to integrate other programs and platforms into our Missive. Giving us more abilities than if we were just using one program.
Because of the fact that we were integrate other platforms into our Missive use we would sometimes run into troubles if one platform upgraded and the functionality stopped between the two.
Christoph K.
Leisure, Travel & Tourism, 11-50 employees
Used daily for 2+ years
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We love Missives Team Inbox Feature and the way it enables our company to work together remotely. We can't imagine working without Missive anymore, it has been a huge booster for our workflows and productivity overall. The team of Missive itself is highly responsive and super helpful and always working hard on the product, delivering new updates with the latest developments super quickly.
If I have to mention one thing, it's that tasks within Missive aren't solved ideally yet. While you can create tasks and assign users in conversations, there is no function to filter for tasks or view a total task list. As we do not use Missive for actual workflows (we have a CRM for that), this isn't a huge deal for us, though.