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Missive

4.9
(48)

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Collaborative inbox for teams

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(0)

Missive Pricing, Features, Reviews and Alternatives

Missive FAQs

Q. What type of pricing plans does Missive offer?

Missive has the following pricing plans:
Starting from: $13.00/month
Pricing model: Free, Subscription

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Q. Who are the typical users of Missive?

Missive has the following typical customers:
Freelancers, Small Business

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Q. What languages does Missive support?

Missive supports the following languages:
English

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Q. Does Missive support mobile devices?

Missive supports the following devices:
Android, iPad, iPhone

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Q. Does Missive offer an API?

Yes, Missive has an API available for use.

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Q. What other apps does Missive integrate with?

Missive integrates with the following applications:
Retool, Dialpad, Todoist, Aircall, FullContact, Zapier, Trello, Google Drive, Pipedrive, Grammarly Business, ClickUp, Asana, ChargeDesk, HubSpot CRM, Shopify

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Q. What level of support does Missive offer?

Missive offers the following support options:
Chat, Email/Help Desk, FAQs/Forum

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Missive product overview

Price starts from

13

/user

Per month

What is Missive?

Missive is a team inbox and chat tool that helps teams to collaborate across email, SMS, WhatsApp, Twitter, and other communication channels. The inbox provides a business-first collaborative experience.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
FAQs/Forum

Training options

Live Online
Documentation

Not sure about Missive? Compare it with a popular alternative

Starting from

13

/user

Per month

Free plan
Free trial
Pricing range

Starting from

599

Per month

Flat Rate

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

Missive pricing information

Value for money

4.7

/5

48

Starting from

13

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Missive features

Functionality

4.7

/5

48

Total features

73

17 categories

Most valued features by users

Collaboration Tools
Access Controls/Permissions
Document Management
Alerts/Notifications
Third Party Integrations
Search/Filter
Document Storage
File Sharing

Missive users reviews

Overall Rating

4.9

/5

48

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.51/10
Rating distribution

5

4

3

2

1

42

5

1

0

0

Pros
Great software - constantly being updated with new features and the support team is fantastic. Very easy to implement to our team, and now we couldn't operate without it.
They pack a ton of incredibly useful features into a super clean, easy to use UI. They also have a ton of power features like keyboard shortcuts and rules that help me keep my inbox sane.
Missive is a really great alternative to other outreach solutions and also a more cost effective one as well. Really like the UX and its a well-thought out product with a wonderful support team.
Cons
I also don't like how only the owner of the account can do certain things. As an administrator I hate to have to bother the owner of the company every time I need to add a new alias.
This is something that I miss from Zendesk, when we could separate our quick responses (aka macros) into different folders/categories.
We had really a problem with the outgoing communication of our key accounts and sales team.
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Elizabeth G.

Commercial Real Estate, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Loving and Growing with Missive

Reviewed 3 years ago

Overall Missive has exponentially improved out workflow and operations. Our team is much more connected and communicative than ever.

Pros

We love the collaborative email features, chatting, assigning, and observer features in Missive. Missive allows managers to supervise employees and make sure that no lead or email is missed but also isn't so intrusive that employees feel creeped out by it. Though we're sharing emails, everyone has their own Missive account and tasks they can have ownership of. The chatting allows our team to communicate so much better than before when we all had different google hangouts.

Cons

Missive is still growing so sometimes we run into technical or feature limitations of things they haven't worked out yet. I also don't like how only the owner of the account can do certain things. As an administrator I hate to have to bother the owner of the company every time I need to add a new alias.

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Isaak D.

Information Technology and Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Missive for the win!

Reviewed 2 years ago

Love, love, love Missive. The lads are excellent with their onboarding and support. I have no idea how such a little team does so much at such a high level - it is truly inspirational.

Pros

We reviewed this alongside Front. It was attractive to me as it is a small team that is bootstrapped, and I like to support that. But most critically when doing the technical review of Missive v Front (and others) we found that they had the deepest integration with Gmail and an excellent API that allowed us to build a custom integration with our internal tooling. We were driven to find a common...

Cons

There is still some confusion about how to best handle closing and archiving with team emails - so it is closed from an individuals box but not the shared box and similar when trying to hand over an email and removing the email from your inbox - we still have a fear we will archive it for everyone. This is the most confusing part of the platform. We tend not to use Tasks as we have Pipedrive, Trello, TidyHQ all generating tasks which makes it confusing - I do wish we could push all tasks centrally to one of the above tools.

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Konstantinos S.

Translation and Localization, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Do not miss it!

Reviewed 2 months ago

Overall, I highly recommend Missive to any team looking for a comprehensive and efficient shared inbox solution. Whether you are a small business, startup, or large corporation, Missive has everything you need to manage your communications and work collaboratively in one place.

Pros

What I like best about Missive is how it streamlines communication and collaboration within my team. No longer do we have to go back and forth between multiple email accounts and platforms, as Missive allows us to manage all of our shared inboxes in one place. The ability to assign tasks and messages to team members, as well as track progress and keep everyone on the same page, has greatly improved our workflow and productivity.

Cons

What I dislike about Missive is the limited integration options with other tools and platforms. However, this is a minor inconvenience in comparison to the many benefits that Missive provides.

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Laura B.

Real Estate, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Missive Review

Reviewed 3 years ago

A great resource when working with many different types of email platforms and communication platforms.

Pros

My favourite part of missive was that we were able to integrate other programs and platforms into our Missive. Giving us more abilities than if we were just using one program.

Cons

Because of the fact that we were integrate other platforms into our Missive use we would sometimes run into troubles if one platform upgraded and the functionality stopped between the two.

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Christoph K.

Leisure, Travel & Tourism, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fantastic Collaboration Tool based on Email

Reviewed 2 months ago
Pros

We love Missives Team Inbox Feature and the way it enables our company to work together remotely. We can't imagine working without Missive anymore, it has been a huge booster for our workflows and productivity overall. The team of Missive itself is highly responsive and super helpful and always working hard on the product, delivering new updates with the latest developments super quickly.

Cons

If I have to mention one thing, it's that tasks within Missive aren't solved ideally yet. While you can create tasks and assign users in conversations, there is no function to filter for tasks or view a total task list. As we do not use Missive for actual workflows (we have a CRM for that), this isn't a huge deal for us, though.

Common Missive comparisons

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Front logo
MissivevsFront

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