OneDrive vs Square 9

Google Drive

Dropbox Business

Google Cloud Storage

ActivityHD

ddSuite

E2open

Compare OneDrive and Square 9 based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Google Drive is a cloud storage and backup platform to access files, docs, photos & more, store them in a safe place, and collaborate with other people

Google Workspace

Google Workspace is a suite of applications from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data from all devices.

Dropbox Business is an off-site server for file syncing, storage and sharing which allows teams of all sizes to save and share files of any format and access them anywhere, on any device

OneDrive is a secure access, sharing, and file storage solution which enables users to store and share photos, videos, documents, and more at anytime, via any device.

Access Controls/Permissions

Alerts/Notifications

Archiving & Retention

Asset Categorization

Asset Library

Asset Sharing

Automatic Backup

Backup and Recovery

Collaboration Tools

Communication Management

Content Library

Data Import/Export

Data Security

Data Storage Management

Data Synchronization

Document Capture

Document Management

Document Review

Document Storage

Drag & Drop

File Management

File Sharing

File Transfer

Full Text Search

Mobile Access

Mobile App

Multi-Device Support

Real Time Synchronization

Remote Access/Control

Reporting & Statistics

Search/Filter

Secure Data Storage

Third-Party Integrations

User Management

Version Control

Reviews for OneDrive come from a wide variety of industries, including Information Technology and Services (7% of reviewers), Computer Software (6%), and Education Management (6%). The most frequent use case for OneDrive cited by reviewers is cloud storage (76% of reviewers).

Users and use cases

Reviewers indicate that OneDrive offers good value for money when bundled with Microsoft 365, and they appreciate the included storage and integration. However, some reviewers feel standalone pricing is less competitive and upgrading can be expensive.

Value for money

The OneDrive integrations most frequently cited by reviewers are: Microsoft 365 (a document management product rated 4.7 out of 5 for its integration with OneDrive), Microsoft Excel (a spreadsheet product, 4.9), and Microsoft Word (a document generation product, 4.8).

Integrations

OneDrive is a cloud storage tool offering key features such as secure data storage, document storage, backup and recovery, file sharing, and document management, among others.

OneDrive

Web-based

Android

iPad

iPhone

Microsoft 365

Microsoft 365 Basic

Microsoft 365 Personal

 Microsoft 365 Family

 Microsoft 365 Business Basic

 Microsoft 365 Business Standard

Director of IS Project Management

One of the biggest things for me is to be able to find a document I’m looking for quickly and with the powerful search features, and how it connects to my Outlook email, it’s so easy for me to find the file I’m looking for at all times.

Call Center Rep

I personally use it a lot and have a lot of my family pictures, personal documents, and other memories in Onedrive, I also use it for school and work. Since I have the office version of Onedrive, that I am offered 1TB of storage space, currently using half of it with all the things I have inside.

AI Researcher

I like it as a second account for storage, where I only use the free tier to save an extra set of documents that I want to keep away from active directories. and it has a clear and easy upload process, searching and navigating around the documents saved is efficient. And the best part is that it has a good offer for free.

scientist

It works perfectly with Word, Excel, PowerPoint, and Teams for collaboration and is available on Windows, macOS, iOS, Android, and web, making files accessible anywhere.

Curriculum Designer and Trainer II

What I like least about OneDrive is that when accessing it with the mobile application, and attempting to upload files from my mobile device, it has a very high chance and common issue of crashing which delays the upload process or requires me to restart the upload.

Pharmacist

I use it for transferring files from my personal email to work computers and back again, I use it for my time sheets and for expense forms

Cloud Infra support Engineer

Document sharing and storage, we can reduce to disk space of local machine and we can access the file from anywhere using an add account on mobile

Pharmacy Manager

It’s a dependable platform for storing and managing files, and despite a few minor issues with syncing and support responsiveness, it remains one of the most convenient and integrated cloud storage solutions available today.

Engineer

The only difficult challenge with drive is documents that are shared between emails that are cloud based sometimes do not sync/update but also can get lost in translation as the original stored document can share the same file name confusing the user on which edition is the most current.

Trust Systems Manager

Fairly niche, but if two users are access the same document at once for editing, and both save, you end up with two versions of the same document which then need to be manually merged.   Whilst this is preferable to one person losing data, the duplicate file has the machine name suffixed to the end (i.e. Document-MyMachine.docx) which could be a data privacy concern.

Senior Product Manager

I love the fact that I can begin writing a document on my desktop in the office and then pull it up on my phone when I am out. And it keeps all of my files safe in the cloud

Like with any software, there is a training component and a learning curve that requires you to adapt and remain agile. But a couple of quick training videos help in learning how to use the tool and navigating through getting what you need out of OneDrive with your document management.

The search functionality also works great; it quickly finds documents, photos, or specific keywords within files, which saves me a lot of time, but it could be improved.

Software development

What I love about using one drive is the free 5gb of free storage you get and if you want to get more it’s inexpensive and especially it’s fast for uploading the documents.

IT Service Desk Analyst

It's security and convenience is unmatched, meaning it is in my opinion the best in the market with no other competitors matching it's specification and expertise. If you like secure cloud based documents you can access anywhere, use OneDrive.

Pool liner installer

The one thing I like most about one drive is all the storage it has for my documents and how secure it is with my credit cards

The file upload process is smooth and generally quick, even for larger files, and the storage options are flexible enough to suit both personal and professional needs.

Service Manager

Folder setup and shared folders can be problematic to navigate sometimes. If not everyone who is uploading files uses the same organizational standard then files can be difficult to find or become easily misplaced in the folders.

Consultatant

I use one drive regularly to create and access power points and word documents for presentations at school where I teach.

Executive Engineer

OneDrive integrate easily with my windows computer and my smartphone, as they have its own mobile application that allow me to access my files remotely.

I love that OneDrive is a secure cloud based drive that allows you to store documents easily without fears of them being lost or deleted.

IT Support

Use OneDrive to ensure that files are backed up to the cloud in case of fatal computer error, can make transfers to new devices smooth and effortless when user is fully updated and has maintained OneDrive login, but can make them extremely difficult when having to update cloud with large number of files and/or longer file path lengths (that may be difficult to change due to the desire to match other filing systems).

Account Manager

For construction companies dealing with a mix of office and job site workflows, OneDrive is a pretty good match—especially if you’re already using Microsoft products.

I especially appreciate the real-time collaboration on documents and the version history feature, which provides a safety net for recovering or comparing file changes.

HR and Operations Analyst

I love the idea that I can collaborate and share documents with my team members, so they can make their edits in real-time.

Sharing files with links instead of attachments has been a big improvement too. Since we already use Microsoft apps like Excel and Outlook, the integration has been smooth.

Client Service Representative

Microsoft One Drive offers 5 GB of free storage, offline access, and automatic backup OneDrive works seamlessly with the Microsoft ecosystem, allowing for files created in any Microsoft application to be synced and accessible on any device.

Director

OneDrive is our company standard for file/asset storage making it easy to find all of my important documents and have them backed up so that I don't have to worry about losing them from a hard drive crashing or other disaster.

There are some file upload size restrictions, however, this is common with most cloud storage solutions, OneDrive also offers 1 TB for a year for fifty dollars, which is also an average price for a cloud storage service; however, the amount of storage being 1TB is above average for this price.

Assistant Pastor

The accessibility of having my documents at my fingertips, whether I'm on my mobile phone or sitting at my desktop, is incredibly convenient and helpful.

Offline care

It has many useful features, but the one i take most advantage is the ability of open my documents anywhere i want, my work laptop, my desk at work or at my computerat work.

Purchasing

It’s well integrated with Microsoft Office, which makes saving, editing, and sharing documents seamless.

Information Technology Audit

Allows team collaboration, more efficient team function, accessibility to different files, back ups of data and information are built in.

Survey Dept Manager

You must pay attention when giving access to people outside the company because permissions will need to be changed before creating the link for persons not using our company email system.

export executive

Average scores hover around 4.5/5 on review sites, driven by seamless Microsoft ecosystem compatibility and robust collaboration tools.

Meta Ads Specialist

I can autosave Office docs, roll back older versions painless, and the mobile app previews stuff neat on the go

Member of Technical Staff

Search functionality is basically non existent - if you have a lot of file in a sharepoint folder there is zero chance onedrive will sync properly.

Customer Experience Supervisor

The interface seems a bit clunky and the automated memory reminder emails for photos you had saved from that particular day seemed a little unnecessary

Quality Tech

Microsoft Onedrive, while highly capable in many areas, drawbacks I observed was occasional delays and syncing issues when handling large files.

Sr AI Analyst

Comes in our Microsoft package and I don't even remember setting anything up and already am using and benefitting from it easily to store and access data, recordings, documents and etc

Customer Operations Lead

OneDrive offers a robust and secure cloud back up features and this limits cases of vulnerability or file loss

Accounting Admin

It integrates seamlessly with Microsoft 365 applications, making it easy to store, access and collaborate on documents in real time.

Users may not want files backed up so they may disable OneDrive, and when re-enabling for sync there can be significant errors in backup when comparing old files to updated versions.

IT Support Engineer

Overall it is a great product that offers users a good level of device backup and sharing capabilities while not charging extra for any 365 licensed users.

Associate Electrical Engineer

This product is perfect for organizing a lot of important information all in one place.   And the search feature also makes it very easy to locate the correct documents we need.

Project Manager

The easy integration with other Microsoft Products and the ability to use cloud storage both personally and with a team makes digital file sharing and organization a breeze.

Users frequently praise OneDrive for effortless file access across devices, eliminating worries about hardware upgrades or data loss.

Teacher

Can allow specific access and download of your documents as needed and great search functionality

AI and Automation Engineer

I have had this issue many a times when I upload a file on Onedrive and want to further share it with my team, but the sync takes very long and delays my work.

backend engineer

I use the smart search to find text inside images and the AI-generated "On this day" photo memories

Cloud Storage

File Saving

Reviewers indicate that OneDrive’s document management capabilities help them organize, access, and collaborate on files efficiently. Users report they can create folders, manage permissions, and utilize version history for better workflow. They find the interface intuitive and appreciate integration with Microsoft Office. Some users mention challenges with default save locations and occasional difficulties retrieving files, especially when switching between devices or platforms, but overall value OneDrive’s document management for both personal and business use. Of the 205 OneDrive users who gave detailed accounts of their use of Document Management, 92% rated this feature as important or highly important.

Team Collaboration

File Uploading

Users report that OneDrive’s file sharing is flexible, secure, and simple to use, allowing sharing via links, email, or direct access. Reviewers indicate they can set permissions, password-protect links, and specify expiration dates, which they find valuable for collaboration. They say OneDrive supports sharing large files and integrates well with Microsoft 365 and mobile apps. Some users feel permission options are basic compared to competitors, and sharing with non-Microsoft users can be less intuitive. Of the 485 OneDrive users who gave detailed accounts of their use of File Sharing, 93% rated this feature as important or highly important.

Photo and Video Storage

Security and Access Control

Office Integration

Unresponsive and ineffective support

Architect

In my case this represented about 2,000 files that I couldn't synchronize. When I talked to customer support, they suggested I hire a person dedicated exclusively to change the names of the files to a format that Onedrive can use.

52% of reviewers feel negative about Customer Support. Users frequently describe Microsoft’s customer service as slow, unhelpful, and difficult to reach. Reviewers say finding solutions to technical issues often requires searching forums or relying on IT professionals rather than direct support. They report that support staff provide generic responses, fail to resolve problems, and sometimes redirect users to community boards instead of offering real assistance. Many users mention frustration with the lack of clear documentation and the time-consuming process of getting help.

Recurring glitches and compatibility problems

49% of reviewers feel negative about Bugs and Issues. Users report encountering various glitches, such as app crashes, login problems, and sync failures, across different devices and operating systems. Reviewers say error messages are often generic and troubleshooting guidance is inadequate. They mention compatibility issues with certain devices, browsers, or third-party apps, and note that updates can introduce new problems. Many users express frustration with the frequency of minor bugs and the lack of clear solutions from support resources.

Complex and frustrating account handling

53% of reviewers feel negative about Account Management. Users find managing multiple Microsoft accounts confusing and cumbersome, especially when switching between personal and business profiles. Reviewers say frequent login prompts, authentication errors, and password issues disrupt their workflow. They report difficulties linking accounts across devices, problems with account lockouts, and challenges with permissions when sharing files. Many users express frustration with the need for constant re-authentication and the lack of intuitive multi-user support, particularly in shared or enterprise environments.

Slow performance and high resource use

Software Developer

Another potential issue with OneDrive is that it requires an internet connection to access files stored in the cloud. If the internet connection is slow or unreliable, it can lead to delays or difficulties in accessing and syncing files.

80% of reviewers feel negative about Performance and Speed. Users report frequent slowdowns when uploading, downloading, or syncing large files, especially on older hardware or with many files. Reviewers indicate that OneDrive can consume significant memory and CPU, slowing down their devices and affecting startup times. They say delays in file loading, sluggish web interface, and slow photo previews hinder productivity. Many users mention that poor internet connections further exacerbate these issues, and they often compare OneDrive’s speed unfavorably to competitors.

Unreliable and confusing file syncing

VP Finance

The synchronization between the microsoft office documents that run in the local compter and Onedrive is sometimes has a huge delay so that I can not be sure about if my changes are reflected to the cloud version or not.

52% of reviewers feel negative about File Syncing. Users report frequent sync errors, delays, and conflicts when updating files across devices. Reviewers indicate that large file sets or simultaneous edits by multiple users often result in duplication, outdated versions, or lost changes. They say error messages are vague and troubleshooting is difficult, sometimes requiring manual intervention. Many users highlight problems with the sync status indicators, slow syncing on mobile devices, and the lack of clear controls for selecting which folders or files to sync.

Integrated office productivity suite

91% of reviewers feel positive about Office Integration. Reviewers appreciate that OneDrive is tightly integrated with Microsoft Office applications, allowing them to create, edit, and collaborate on Word, Excel, and PowerPoint files directly from the cloud. Users say this integration streamlines their workflow, eliminates compatibility issues, and enables real-time editing without needing to install Office locally. They find it convenient to access and manage documents from any device, and value the single sign-on experience across Microsoft’s ecosystem.

Universal multi-device access

freelancer

This cross-platform support enables users to access their files from any device, whether it's a computer, smartphone, or tablet, promoting flexibility and productivity.

94% of reviewers feel positive about Device Access. Users think OneDrive’s ability to access files from any device—be it a computer, tablet, or smartphone—is crucial for their productivity. Reviewers appreciate being able to work seamlessly across platforms, whether at home, in the office, or on the go. They say this flexibility eliminates the need for physical storage devices and ensures their documents are always available, even offline if pre-selected. Many users highlight the convenience of automatic syncing and secure backup, which gives them peace of mind in case of device loss or failure.

Automatic media backup and access

91% of reviewers feel positive about Photo and Video Storage. Users appreciate OneDrive’s automatic photo and video upload from mobile devices, which helps free up device space and ensures important memories are safely backed up. Reviewers say the ability to access, organize, and share media files from any device is a major convenience. They mention features like folder organization, slideshow creation, and seamless syncing across platforms as valuable. Many highlight the integration with Office 365, which provides ample storage for both personal and business media needs.

Self-Employed

11-50

501-1000

201-500

Microsoft

Square 9 is an enterprise content and document management platform that helps businesses streamline document capture, web forms, and other business process automation tools to automate processes.

OneDrive vs Square 9 Comparison (2026)

OneDrive

Square 9

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives