Ruttl Reviews

Nothing to highlight, terrible product, not recommend

A lot of bugs, and unresponsive support AT ALL!

Looked like a good alternative to usepastel

The customer support was terrible. The response times were way too long and they deleted all of our customer data in trying to resolve an issue. They then proceeded to charge my card more than the pricing I signed up for. Run the other direction. It's not worth your time. The customer support reps clearly don't care enough to put the effort in.

Ruttl is really simple and easy to use. I love the UI and feedback tool window. My clients can give feedback on any element easily.

Everything is good so far. I don't see any downside yet :)

No need to export the screenshot; everything related review/feedback tasks for building a website can be handled in a single suite. Just amazing.

Comments (mentioned to me) should be displayed in a place.

The easy of multiple people commenting on live website have made my life easier. I can work on multiple version parellelly. No need to spend time on excel sheets and google docs for task management on each website component.

Ruttl has limited support for Web applications.

My favorite features are the comments mode (love video comments, btw), live edits, and mobile reviews. But more than that, I love being able to present a website in such a collaborative way to clients. Everything is easy to keep track of and everyone feels like their voice is heard during review sessions. Further, if someone can't make it to the meeting, they can log in later to leave comments. Invaluable!

I honestly can't think of anything I didn't like. I've used it for three websites now, and didn't feel frustrated for any of them..

The best things about it are: - Allow interaction with created websites and pdfs of designs proposed to clients - Ease for customers to let us know their comments on each section - When you're connected to it, real-time notifications that someone commented - Being able to tag in the comments is great - The versioning and history is great

What I don't like and should improve: - Email notifications when someone comments, practically nothing ever arrives and you should be checking the panel - Remove ruttl product promotions from the dashboard, customers do not understand when we invite them to comment, if they have to click on their advertising or what's up (I know, but there are customers of all kinds) - Allow access to a project without previous registration when it is shared, since it is forced and some clients do not enjoy forcing them to register. - It does not have integrations with platforms like Pabbly or others outside of Zapier which is very expensive.

I was looking for a budget-friendly alternative to UserSnap and I found it with this software. As a very small agency with a limited amount of projects per year, the price of this tool allows us to offer solutions that often only larger agencies have access to.

When I began using this software it was in beta mode, and the UI was a little confusing. I wasn't confident that my clients would adopt the tool if it was anything but totally user-friendly. Over time, the team has made continuous improvements and has communicated these changes via email.

It cuts time in half and gives you the ability to receive all the feedback from your client in a very clear way, avoiding mistakes, misunderstanding. It even integrates with slack! You can upload images directly to the app and also screen record to make feedback even clearer.

Its only in English, so if you or your clients or team don't speak it, its kind of difficult to use it.

More stable and faster that markup.io, version control, Video commenting, slack integration, Edit mode (pro feature), better layout because of collapsable activity tab. Automatically fetches all the pages from the domain

The ability to send a page to ruttl in one click. Probably a chrome extension will do.

It's best for bug tracking and resolve UX issues

It's best for bug tracking and resolve UX issues.

Easy to use, user friendly interface, best in collaboration tool

Nothing to say as of now, since the team is developing n building a user centric product

How simple it is to use. My clients intuitively knew what to do without me having to onboard them to the product.

I think linking of live website pages could be easier? Instead of linking individually there could be an option to link all pages associated with a live website domain. It would be easier generally to remove the ones you don’t need rather than to add individual pages.

Well thought out product with great support - Great Ul/UX - Ease of use -Collaboration - White label - Custom domain

They need to add more integrations like Zapier, Plutio, Figma, Loom etc. In todays world integrations are one of the most important features.

Feedbacks and Editing live feature are two of the best features of Ruttl, that are really helpful in managing and organizing our clients projects.

We have to add all the pages of a website project manually and also the navigation links do not work. There are the things that should be improved to make it best project management software.

It’s easy to collaborate with clients which speeds up the design process. You can edit the code directly from the platform.

It’s a newer platform so there are some bugs. This is to be expected. But the team is awesome about fixing quickly.

I can assign a project to a client, upload all the sections in jpg format of their website and share the link of the project so that they can send me the corrections easily!

They need to improve the experience on cell phones a bit

The software is so easy to use and implement for our clients. It solved our headache of emailing back and forth revisions from clients. Now, we have a software that records everything we need in 1 place. The customer support is very active as well.

The only integration that is missing (for us that we want) as of 12-8-2021 is Clickup. However, it's on their roadmap. Looking forward to them adding it.

- Scroll page on Hover - Review Both Images and Websites - Mobile and Desktop views work seamlessly - The fact that you can hide below menu and work with a clean view its a plus. - You can "add latest version" without losing the anterior version... Time saving. - Support answers you fast

It was slow at first but they upgraded now and it's working fine.

I like how simple and intuitive Ruttl is to use. I was using it literally within seconds of signing up. The interface is clear and easy to use.

So far, there have been no drawbacks. I should note that I'm using "Comment Mode" only, not "Edit Mode," which allows you to inspect and edit code.

Unlimited projects Unlimited pages Unlimited collaborators Edit mode Comment mode Unlimited team member/user team Custom branding

Ruttl is only available in English for now, I hope the team will allow to have a custom platform.

Has all the features needed to collaborate with clients on web design, including point and click to add comments on live website elements. Clients can collaborate as guests, but get more features if they login. As an agency, it can be white-labeled with a custom domain. As actual website revisions are made, ruttl can add revisions so that clients are commenting on the latest revision, not an outdated website.

It's new, so some of the features are still getting worked out. But ruttl has been fast to acknowledge and usually fix any issues. I believe it's getting mature.

- Modern and Clean UI - Easy-to-use UX and guide tour - Live site editing feature

- Not working on Firefox, always loading. Then I have to use Chrome - Sometimes the inspect tool would choose wrong tag, then editing wouldn't work - Buggy: - It can't handle some special elements for example "Back to Top" button, the comment box will be covered by your OS status bar when you click it. - Replace Image often not working, sometime it will leave blank after you set a image. And it seems that SVG/WebP even PNG images are not well supported yet. - It seems that Ruttl relys on Google's API, so it's almost impossible to use in China.

I like the modern and simple design of Ruttl and the features that make it easier for me to actively work on a website (or design) with my clients. I send them an invitation and they can then add comments to the design in real time, and I can respond.

I would like to use Ruttl more often, but it doesn't feel good enough yet. A problem where one of my web pages cannot be displayed on Ruttl has been going on for over a month. I have been promised that they will take care of it and give me an update, but I can't put my customers off until then. So I have to (unfortunately) switch to other tools where it works. I really hope that Ruttl will bring more stability in the future, before new functions are released, because first of all the main product should work properly.

Une vraie simplicité d'utilisation et un outil qui permet de gagner du temps au quotidien. Il simplifie la collaboration avec le client et/ou avec son équipe.

Petit bug au lancement du produit (notification par mail dysfonctionnant)