Microsoft SharePoint vs IT Glue

Google Drive

Dropbox Business

Google Workspace

Confluence

Passportal

Hudu

Compare Microsoft SharePoint and IT Glue based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Google Drive is a cloud storage and backup platform to access files, docs, photos & more, store them in a safe place, and collaborate with other people

Google Docs

Google Docs is an online word processor that lets businesses create and format text documents and collaborate with team members in real time.

Google Workspace is a suite of applications from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data from all devices.

SharePoint is a collaboration & content management platform which can be used to build portals, collaboration sites, & also content management sites

Access Controls/Permissions

Activity Tracking

Alerts/Notifications

Approval Process Control

Calendar Management

Chat/Messaging

Collaboration Tools

Commenting/Notes

Communication Management

Contact Management

Content Library

Content Management

Content Publishing Options

Customizable Forms

Customizable Templates

Data Synchronization

Data Visualization

Discussions/Forums

Document Management

Document Review

Document Templates

Drag & Drop

Email Management

File Management

File Sharing

File Transfer

Forms Management

Full Text Search

Knowledge Base Management

@mentions

Private Network

Productivity Tools

Project Management

Real Time Editing

Search/Filter

Secure Data Storage

Self Service Portal

Task Management

Third-Party Integrations

Video Support

Workflow Management

Reviews for Microsoft SharePoint come from a wide variety of industries, including Information Technology and Services (10% of reviewers), Computer Software (7%), and Hospital & Health Care (4%). The most frequent use case for SharePoint cited by reviewers is document management (73% of reviewers).

Users and use cases

Some reviewers find value in SharePoint being bundled with Microsoft 365, and users appreciate cost savings from integration with other Microsoft products. However, some users report high implementation costs, complex licensing, and expensive setup for smaller organizations.

Value for money

The Microsoft SharePoint integrations most frequently cited by reviewers are: Microsoft 365 (a document management product rated 4.7 out of 5 for its integration with Microsoft SharePoint), OneDrive (a cloud storage product, 4.6), and Microsoft Excel (a spreadsheet product, 4.7).

Integrations

Microsoft SharePoint is a document management tool with key features that include file sharing, document management, data synchronization, access controls, collaboration tools, content management, and more.

Microsoft SharePoint

Web-based

Windows

iPad

Android

iPhone

Linux

SharePoint (Plan 1)

Microsoft 365 Business Standard

Team- and Projectlead Content and Social Media

SharePoint is our go-to solution for sharing media with our customers and gathering feedback, but it also serves as our internal cloud storage, which is essential for us as an agency with a remote structure.

HR Recruiting Specialist

We use it as our online library at work, and it allows us to store and manage different folders and admin the access/restrictions.

Safety and Maintenance Manager

Sharepoint allows us to connect our business by having a shared site where we can upload and download important documents between our office and our drivers on the road

Service Coordinator

We use Microsoft SharePoint to manage our documents and a calendar we created to input which days we are servicing our customer’s.

Curriculum Designer and Trainer II

SharePoint is a great tool to use because it has such a wide capability of things that it can do Such as document management, note taking and text editing, and file management.

Flight Operations Coordinator

My coworkers and I use SharePoint to track and share weather for various airports, often needing to update depending on frozen runway conditions.

Instructional Design

I like the integration with Microsoft 365, excellent collaboration among the team members, robust file management, and strong security features.

What I would like to see is an improvement of a universal link that allows updates to be made to the file and its location and yet the previous link can still function because it is a universal link.

IT Manager

The OneDrive connection to the File Explorer constantly is having issues and not fully syncing. If there is a small period of time that the connection struggles, we are taking way too long to catch up.

Senior Consultant

I've used SharePoint quite a lot in various organizations and I find it a great tool for companies to share news of what's going on, store important documents, store data in lists and provide that information to all users whilst controlling access at a granular level if needed.

Project Manager

I like that SharePoint functions as an alternative (or enhancement) to the File Explorer. When I create folders or upload files to SharePoint, they appear in my File Explorer quickly, and vice versa (the same goes for file movement and deletion).

IT Engineer

Overall, it’s been a reliable and scalable solution for team collaboration and content sharing. Whether managing document libraries, implementing workflows, or administering user permissions, SharePoint provides a solid foundation that grows with the organization’s needs.

Legal Assistant

There used to be some bugs in the system, like issues with savings documents to files and saving the most recent versions of documents, but they have made great improvement with those issues.

Maintenance Administrator

Microsoft SharePoint allows teams to state interactive, educated in company shared documents, and overall documentation control.

SharePoint is such a great tool for note taking and text editing which includes document management and file management.

Executive Assistant

There used to be a feature that let you copy documents to another folder and have any changes to the original sync to the copy.

Employee

SP Online is less capable than OnPrem, but it's also easier and we're presented with fewer issues. If your business has Microsoft licenses and access to SharePoint, it's a great place to start building individual team sites to help with your team's communication and responsibilities.

Director of IS Project Management

We are still trying to figure out how guest accounts work with Microsoft SharePoint, considering our organization does work with external users that need access to our files.

Reduces the stress of losing documents, ability to expand, and the ability to restore any lost documents with ease.

It allows me to edit files in real time so that users can see updates immediately.

Project and IT Manager

It's well connected within Microsoft's ecosystem, especially Teams, and allows everyone to collaborate and access company's data.

Marketing Coordinator

Overall Sharepoint has proved as a useful solution to our challenge of managing such a high quantity and size of documents, photos and videos.

The permissions won't always allow for us to share externally, or outside users report difficulty in figuring out how to access the files we are sharing with them.

Legal Counsel

Moreover, the possibility to restrict access (e.g., viewer only), to limit the duration of access or to list the people who can access the documents is very appreciated in terms of security.

They way it integrates with the rest of the Microsoft suite and how documents saved here can be accesses from any application at any time.

Sharepoint has a very deep level of customization, both in permissions and interface, and is perfectlly integrated with the micorsoft office suite

Senior Marketing Officer

Microsoft SharePoint integrate seamlessly with the Microsoft Ecosystem to offers a centralized document and content management.

Officer

This can create a numerable headaches for teams trying to work under quick deadlines version control tries to address this but doesn’t.

Onboarding and training supervisor

Centralized the access to all training, materials, policies, or even the boring checklist, is excellent version provides control and permission settings

Power Platform Developer

Custom branding, but SPO list restrictions limit scalability, best suited for small teamers/organizations to get their feet wet in the o365 suite of products

Business Operations and HR Support

Overall, SharePoint is a great software for data storage, tracking, scheduling and updating documents by multiple users in real time.

Mortgage Loan Officer

The SharePoint homepage act as our dashboard for reporting and tracking progress of our documents and projects.

SharePoint is a really good platform for on boarding and training Avenue who needs centralized access, secure storage and structure workflow.

Quality Improvement Consultant

Microsoft SharePoint is a great way to create a workspace with shared files and documents between team members.

My overall experience with micro soft, SharePoint has been a pleasant one considering I have been using it to store project files along with sharing out files with my project stakeholders.

Quality Technician

It is a powerful tool for sorting, sharing, and collaborating on documents within a team.

Manager , Business Management

Sometimes working on documents issues arise with formatting which apparently is a known issue when storing PowerPoints on SharePoint

Engineer

I guess it helps us all work from one sheet which allow us to export data via Power BI.

Research Scientist

There is a few small glitches notably i find the file links can be easily broken by renaming or moving them and it would be nice to have permanent links especially when document sharing is a key function

Manufacturing Engineer

The problem that microsoft needs to address is that many companies have also many information management rules and in my company there are files that cannot be, or should not be uploaded into share points.

We've created an internal website, store documents on it, pictures with Onedrive, and lots of notes for later.

Owner

The ability to access my files when I'm away from the office and using a different computer than my usual desktop is vital to my work.

Learning and Development Manager

It’s has given our organisation a central space to share updates, improve access to resources and key functions as well as collaborate more efficiently.

Creative Designer

Although i like the security features of Microsoft SharePoint, it can be sometimes cumbersome trying to access a shared file that gets locked.

Territory Account Executive

Microsoft SharePoint has made life easy for my team. If you are talking about a central repository for documentation and collaboration, and SharePoint does it well.

Working in marketing we often deal with files that are quite large in size and need to be accessible by a large group of people.

Strategic Sourcing Specialist

As someone who has the responsibilities of trainging other colleagues in the business, I am able to place all training documentation and process updates in one place where our colleagues are able to access at anytime.

Administrator

You are able to store them in libraries which helps organize files.

the main divider in the sharepoint files you will see is based on MS office groups, and this can lead to confusion on where are specific files

You can easily create Folders and Sub Folders for hygiene and ease to find documents.

Reviewers indicate that Microsoft SharePoint’s document management allows for centralized storage, easy organization, and robust version control. Users report they can track changes, restore previous versions, and set permissions for secure access. They find integration with Microsoft Office helpful for real-time editing and collaboration. Users appreciate metadata and flexible folder structures, but some mention interface inefficiencies on smaller screens and occasional compatibility issues with older Office files. Overall, Microsoft SharePoint’s document management enhances productivity and organization. Of the 288 Microsoft SharePoint users who gave detailed accounts of their use of Document Management, 97% rated this feature as important or highly important.

Document Sharing

Security and Access Control

File Upload

Workflow and Project Management

Version Control

Data Management

Folder Management

File Storage

File Synchronization

Unreliable file syncing

64% of reviewers feel negative about SharePoint’s file synchronization. Users report issues with syncing files between devices, delays in updates, and conflicts when multiple users edit documents simultaneously. They mention that syncing with OneDrive or desktop applications can be inconsistent, leading to duplicate files, missing updates, or manual conflict resolution. Some reviewers highlight challenges with large file libraries, network interruptions, and unclear sync status indicators, which complicate collaboration and can result in lost work or confusion.

Ineffective document search

Manager

The ability to better filter search results and hone in on specific content is not intuitive and therefore not effective.  

64% of reviewers feel negative about SharePoint’s search functionality. Users say the search tool often returns too many irrelevant results or fails to locate specific documents, especially in large repositories. Reviewers mention a lack of effective filters, slow search speeds, and difficulty narrowing down results. Some users report that finding files requires knowing exact names or folder locations, making the process time-consuming. They also note that the search experience is less intuitive compared to other platforms and can hinder productivity.

High cost and complexity

Freelancer

It can be costly as most organizations that don't have a devoted SharePoint group should manage the execution stage and continuous upkeep with external service providers.

55% of reviewers feel negative about SharePoint’s pricing. Users report that licensing, implementation, and maintenance costs are high, particularly for on-premise versions or organizations needing customization. Reviewers mention complex pricing structures, additional fees for add-ons, and the need for expert support, which can make the platform less accessible for small and medium businesses. Some users feel that ongoing costs for consultants, hardware, and training add up quickly, making it difficult to justify the investment for limited use cases.

Slow performance with large files

Associate Partnership

This doesn't happen very often, so I take it with a grain of salt. And, once again, I detest its pace; working speed is slow at times, uploading via portal takes too long when files are vast in size

80% of reviewers feel negative about SharePoint’s performance and speed. Users report slow load times, laggy navigation, and delays when accessing or uploading large files, especially in complex or heavily used environments. Reviewers mention that high storage usage, large document libraries, and cloud-based access can further impact speed. Some users say that these issues disrupt productivity, require strong internet connections, and make managing large-scale projects cumbersome. They also note that resource-intensive operations and frequent maintenance can add to frustration.

Frequent glitches and crashes

71% of reviewers feel negative about SharePoint’s bugs and issues. Users report experiencing system crashes, glitches, and unexpected errors that interrupt their work. They mention problems like document locking, login difficulties, and inconsistent syncing, which sometimes require IT intervention. Reviewers say frequent updates do not always resolve persistent bugs, and some find error messages unhelpful. They note that outages or connectivity problems can significantly impact productivity, especially in large organizations or during critical tasks.

Seamless Microsoft integrations

freelancer

Integration with Microsoft Office: SharePoint integrates smoothly with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.

92% of reviewers feel positive about SharePoint’s integrations. Users highlight the seamless connection with Microsoft Office 365 applications such as Word, Excel, Teams, and Outlook, which simplifies daily workflows. Reviewers say integration with third-party tools and enterprise systems extends SharePoint’s functionality, making it a versatile platform for diverse business needs. They appreciate that the unified ecosystem allows for quick data access, cross-referencing, and automation. Some users mention that easy integration reduces onboarding time and supports consistent information management across the organization.

Centralized information distribution

87% of reviewers feel positive about SharePoint’s information sharing capabilities. Reviewers indicate they value the ability to quickly distribute news, documents, and updates to both small teams and large organizations. They say the platform’s integration with Microsoft tools and its secure access controls make it easy to manage and share content. Some users report that SharePoint serves as a central repository for resources, enabling consistent messaging and improved collaboration. They appreciate features like shared calendars, customizable intranet sites, and the ability to tailor access rights for different groups within the organization.

Streamlined team coordination

Customer Service

I love the ability to create team sites, share documents, manage workflows, and build custom applications to meet our specific needs.

89% of reviewers feel positive about SharePoint’s team management tools. Users report that SharePoint helps organize team workflows, centralize project information, and facilitate communication across distributed teams. They appreciate features like team sites, document libraries, and shared calendars for managing tasks and resources. Some reviewers highlight the ease of setting up dedicated spaces for different teams or departments, allowing for tailored access and improved coordination. They find that these capabilities support both real-time collaboration and asynchronous work, making it easier to keep everyone aligned.

Self-Employed

11-50

501-1000

201-500

Microsoft

N-central

N-central is an endpoint detection and response software designed to help managed service providers (MSPs) prevent, detect, respond to, and recover from threats.

N-sight RMM

N-sight RMM is a cloud-based remote monitoring and management (RMM) platform designed to assist with managing, maintaining, and protecting IT.

IT Glue is a cloud-based, SOC 2-compliant IT documentation solution which is designed to help MSPs manage documentation and reduce time spent searching for information. The platform offers flexible asset tracking, relationship mapping, documentation automation, workflows, checklists, and more.

Microsoft SharePoint vs IT Glue Comparison (2026)

Microsoft SharePoint

IT Glue

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives