Microsoft SharePoint vs Shelf

Google Drive

Dropbox Business

Google Workspace

LiveAgent

Talkdesk

Guru

Compare Microsoft SharePoint and Shelf based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Dropbox Business is an off-site server for file syncing, storage and sharing which allows teams of all sizes to save and share files of any format and access them anywhere, on any device

Google Workspace is a suite of applications from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data from all devices.

Google Drive is a cloud storage and backup platform to access files, docs, photos & more, store them in a safe place, and collaborate with other people

SharePoint is a collaboration & content management platform which can be used to build portals, collaboration sites, & also content management sites

@mentions

Access Controls/Permissions

Activity Tracking

Alerts/Notifications

Approval Process Control

Calendar Management

Chat/Messaging

Collaboration Tools

Commenting/Notes

Communication Management

Contact Management

Content Library

Content Management

Content Publishing Options

Customizable Forms

Customizable Templates

Data Synchronization

Data Visualization

Discussions/Forums

Document Management

Document Review

Document Templates

Drag & Drop

Email Management

File Management

File Sharing

File Transfer

Forms Management

Full Text Search

Knowledge Base Management

Private Network

Productivity Tools

Project Management

Real Time Editing

Search/Filter

Secure Data Storage

Self Service Portal

Task Management

Third-Party Integrations

Video Support

Workflow Management

Microsoft SharePoint

Android

Linux

Web-based

Windows

iPad

iPhone

Head of Strategy

If you are a Microsoft fan or heavy user, then Share Point it is a good software for integration and share data and information between your people and clients.

freelancer

I love how you can integrate Microsoft office. The large file support is great along with the ability to keep everything on your phone.

Talent Coordinator

This software is great for the world of remote working and is a great solution to collaborating online. The program is user friendly and requires minimal training to understand.

Banker

Microsoft SharePoint is very user friendly, easy to use and deploy. It has great abilities to enable simultaneous access to the same content and enables real time update among collaborators.

acct rep

I love it and would recommend it to anyone for work or school bc it is such a great program.

Chemist

I love the ability to quickly access shared documents and edit those documents with such ease, especially when a huge deadline needs to be met.

Network Engineer

The ability to collaborate on files at the same time has been a big win for my team. We can now work on a project and divide and conquer.

Claims Specialist

The best thing about SharePoint is how easy it is to use and share documents with coworkers that are based out of different locations across the U.S. The click and drag feature is fantastic.

Head of ICT

As this is included as part of office 365 subscriptions and offers a wealth of "free" storage I really want to use it to it's best ability to get the most value from it.

Overall, SharePoint is a great product. Pretty easy to use and you can upload just about any type of document to share across the network with other individuals.

Clerical/Graphic Designer/Website Admin

Occassionally I will have errors when creating Sharepoint pages– such as the inability to change the column count, insert pictures, etc.

Investor Care Specialist

The user interface is great, I am very satisfied with the overall experience.

Sr. Analyst

I would describe my overall expense as very poor and frustrating.

Direct services coordinator

If there are too many documents that are not organized it can be hard to find what you need. I think that's mostly user error.

Program Manager

It is difficult to quickly determine the most current document at times. However, thatched just be user error.

Global Marketing Manager

This functionality saved me and my team time, effort and money. The fact that it saves older versions of the same document is a god-send for clumsy team memebers that delete some data by mistake.

President

It was very easy to reassign tickets to others to help pursue or reassign back with very detailed technical  notes internal to the support staff...without running out of space.

CX, Escalations

Our department gets assigned legal and customer service cases which we have access to as a team, but each team member works on her/his project individually.

Microsoft SharePoint screenshot: Review activity from newsfeed

Microsoft SharePoint screenshot: Manage project tasks with SharePoint

Microsoft SharePoint screenshot: See news and announcements, and company events

Microsoft SharePoint screenshot: Create and manage tasks in SharePoint

Microsoft SharePoint screenshot: Check social feed

Microsoft SharePoint screenshot: Team trainers can access their newsfeed and documents easily

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

AI knowledge platform that connects your company’s data, delivers verified answers, and keeps knowledge accurate automatically.

LiveAgent is a web-based help desk solution with AI features, managing support tickets from channels like email, VoIP, live chat, and social media. 

Start with a 30-day free trial, no credit card or contracts needed.

Talkdesk provides all the benefits of enterprise contact center software, without all the complexity.

The Shelf modern knowledge management platform helps businesses thrive with on-demand answers to the questions that block customer and employee success.

Activity Dashboard

Archiving & Retention

Audio File Management

Audit Trail

Catalog Management

Chatbot

Customizable Branding

Customizable Fields

Customizable Reports

Dashboard

Data Import/Export

Decision Support

Document Automation

Document Capture

Document Classification

Document Generation

Document Storage

Drag & Drop Editor

Email Alerts

Engagement Tracking

Feedback Management

File Conversion

File Recovery

Generative AI

Knowledge Management

Live Chat

Machine Learning

Multi-Language

Natural Language Processing

Optical Character Recognition

Performance Metrics

Pre-built Templates

Real-Time Notifications

Real-Time Reporting

Reporting & Statistics

Reporting/Analytics

Rich Text Editor

SEO Management

Single Sign On

SSL Security

Surveys & Feedback

Tagging

Templates

Text Editing

User Management

Version Control

Web Notifications

Website Integration

Widgets

Wiki

WYSIWYG Editor

Shelf

Operations and Training Team Lead

Overall, Shelf has been amazing. When I've had any questions or issues, Rick has been a pleasure to work with.

International Development Consultant

If you're looking for a practical no nonsense tool that manages your informational inputs and integrates them with your your organizational structure and work outputs then look no further.

Local Trainer

Highly recommended platform. I loved the options, customer support, very fast and easy to use, also user friendly.

Training and Development

Overall I have had a great experience with Shelf. The Shelf Team has been so incredibly helpful in the launch and revamps of the platform.

Treasury

This smart program for what is available on it makes everything easy when using it. Really very nice product.

Content manager

It's easy to use, easy to learn, easy to master and has good functionality.

Project Coordinator

The Shelf team also does a great job of constantly making new enhancements to the software so the user experience is always improving.

Even as an Administrator user, I enjoy the capabilities of being able to track the number of interactions other users have with certain content.

Physician

Just like its integrations with other productivity tools such as GSuite, Gmail, Dropbox, Evernote, and others, Shelf integrates with your workflow seamlessly.

I have used many software products like Shelf, but one thing that stood out to me right away as a new user was the ease of use.

Quality Assurance Specialist

Enables agents to reference policies and processes quickly to provide optimal customer service and resolution to customer concerns. Searching for a document is easy.

Dropbox, GDrive, OneDrive it's a mess - not anymore.

The product is intuitive to use and very user friendly compared to their competitors.

WFO Supervisor

We tried this and the window would be to small or to big, causing the agents frustration when answering calls.

Co-Founder & COO

Nothing really, I think setting up/picking any DAM tool can be a pain but thats not their issue, its just a big decision since migrating off of one onto another is very hard.

Owner

It integrates well into our existing systems and serves as our main focal point for organization.

Microsoft SharePoint vs Shelf Comparison (2026)

Microsoft SharePoint

Shelf

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives