Telegram vs Text Request

WhatsApp

Microsoft Teams

Viber

Podium

Twilio

SimpleTexting

Compare Telegram and Text Request based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Viber is a mobile messaging platform, which helps businesses communicate and run promotional campaigns via one-to-one chats, video calls or text notifications.

Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

WhatsApp is a customer communications management software that helps businesses of all sizes create product catalogs and respond to customers’ messages or queries in real-time. The software provides end-to-end encryption to secure chats, voice messages, images, audio/video calls, and more.

Telegram Messenger is a cloud-based mobile and desktop messaging platform supported by native apps on most popular operating systems and devices, allowing users or user groups to connect and conduct voice calls, send messages, multimedia and files of all types across an end-to-end encrypted service

Alerts/Notifications

Audio Calls

Batch Communications

Chat/Messaging

Collaboration Tools

Conferencing

Contact Management

Discussions/Forums

Document Storage

Drag & Drop

File Sharing

Group Messaging

Interaction Tracking

Multi-Channel Communication

Multi-Language

On-Demand Communications

Personalization

Project Management

Real-Time Chat

Reminders

Screen Sharing

Search/Filter

Secure Data Storage

SSL Security

Video Conferencing

Video Support

Telegram

Android

Linux

Web-based

Windows

iPad

iPhone

Excellent features & cross-device compatibility. Works great on all devices, and has a lot of cool features really helpful in IM and community management.

Marketing Coordinator

I'm satisfied with the features and I always recommend it to my friends and relatives. It's easy to use and very secure.

Freelancer

Wire has reliably been advanced as the 'secured' educating option and it fulfills its name. It moreover gives a ton of significant blend features through its bot and channel APIs.

Help Desk

It also had a habit of not notifying you even if you have notifications on which was annoying and frustrating.

music producer

Telegram has been a good and cool platform to chat have fun and caught cruise with and also to keep documents that could be easily downloaded even while deleted from mobile phone.

Student

It also offers encrypted calls for a much secure end-to-end communication. What I liked is first, they value privacy, second, the interface is nice and third is that it is completely free.

Marketing and sales manager

Desktop notifications can be sometimes annoying. Sometimes in desktop, notifications flood the screen and blocks other programs, which is annoying.

Project Manager

I like that it’s official in nature, Atleast around here. I like how easy it is to use as well and the fact that the developers are up to date on making it useful for several uses.

My overall experience with Telegram is good because it makes the communication easy and I can participate in many groups as I want, which makes me feel satisfied.

I like it for security, easy of use, and a lot of people in my country using it that's why it is one of the popular to use and be connected, thanks.

Freelance Work

Some system errors are annoying at times, such as the search engine that does not work well at times, messages that do not send, and some less relevant ones.

Assistant manager 

The delivery is great and never late we just love it and recommend to others and they are just as satisfied we will never use anything different.

No Title

Their app is missing about blocking or close dm. So you can block people or ignore them.

Beleza

I only see advantages in this software, very easy to understand, in all aspects. Very easy to use and I can have many people in the groups, this is wonderful.

Senior Product Manager

Being free of cost and accessible it is a highly recommended tool. Plus it is very secure and safe.

Team Leader

One good about telegram is that user can have more members than its peer whatsapp in any group. Another one is its bot API, which is really a good feature.

managerial

I took advantage of it and earned money and cryptocurrencies. It is cool as well as profitable.

Head of marketing

It's been a joy to communicate with our community using this app for years now. I enjoy this messaging app a lot.

Telegram screenshot: Telegram is available within the browser, along with desktop platforms spanning macOS, PC, Mac and Linux

Telegram screenshot: The Telegram desktop app is available for local install across macOS, Windows and Linux 32 / 64-bit operating systems

Telegram screenshot: The Telegram desktop application client running on macOS, showing contacts and chat messaging UI

Telegram screenshot: A native app is available for iPhone and iPad

Telegram screenshot: Telegram Messenger is available as a native app for iOS devices, allowing users to conduct chat conversation threads including images and emoticons

Telegram screenshot: A native mobile app is available for Android

Telegram screenshot: A contacts card showing mobile number and username, plus options, within the Telegram Messenger app for Android

Telegram screenshot: Example message thread shown on Telegram Messenger for Android

Telegram screenshot: A demo message thread shows sent images plus options for camera access, gallery images, video, audio, file, contact and location

Telegram screenshot: Telegram supports the sending of emojis, custom stickers, plus its own searchable archive of animated GIFs

Telegram screenshot: Custom sticker sets can be created and submitted to the Telegram sticker bot, receiving a unique permanent link for sharing with friends

Telegram screenshot: A native app is available for Windows phones

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

Podium is an AI-powered platform that helps businesses manage and convert leads. The platform is designed for a range of industries, such as automotive, healthcare, home services, and retail. It includes a virtual assistant that can drive leads, schedule appointments, and market the business. The system consolidates leads from various channels, including phone calls, text messages, website forms, and third-party sources, into a unified AI-powered inbox.

Twilio offers an API for phone services enabling companies to make and receive phone calls and send and receive text messages. It allows programmers to integrate various communication methods and to use existing web development skills and codes to solve communication problems.

SimpleTexting is an SMS marketing and business texting platform that helps teams send campaigns, manage two-way conversations, and automate messaging at scale with features like MMS, segmentation, API access, and compliance tools.

Text Request is crafted to cut through the noise, so you can connect with customers anytime, anywhere.

2-Way Messaging

Access Controls/Permissions

Activity Dashboard

Automated Responses

Autoresponders

Campaign Management

Campaign Scheduling

Canned Responses

Commenting/Notes

Communication Management

Customer History

Customer Segmentation

Customizable Fields

Customizable Templates

Dashboard

Data Import/Export

Employee Database

Feedback Management

Inbox Management

Live Chat

Mass Texting

Message Personalization

Mobile Access

Mobile Alerts

Mobile Coupons

Monitoring

Newsletter Management

Polls/Voting

Proactive Chat

Real-Time Analytics

Real-time Consumer-facing Chat

Real-Time Data

Real-Time Monitoring

Real-Time Notifications

Real-Time Reporting

Real-Time Updates

Reporting & Statistics

Reporting/Analytics

Response Management

Review Monitoring

Review Notification

Role-Based Permissions

Scheduled Messaging

SMS Messaging

Surveys & Feedback

Tagging

Template Management

Text-to-Win

Third-Party Integrations

Transcripts/Chat History

Widgets

Text Request

Vice President of Technical Recruiting

The customer support provided is excellent. Any questions or concerns I had were addressed promptly and effectively.

Coordinator of Engagement 

One of the things I appreciate most about this software is the ease of use and the ability to quickly and efficiently engaged users.

Owner

Text Request gives us another quick, easy way to connect to our clients and gives them the ability to reach out to us any time of day. Their customer service is amazing.

APRN

Integration was easy & it is so helpful that it is the same number as our phone so patients use it with ease.

Partner

Very impressed with the quality of the product, particularly for the price.

Marketing Specialist

All of the team members are very helpful and quick to answer questions. They also send along tips and tricks along the way to improve our experience and better our branding.

Rehab Manager

It has been a great experience with our therapists out in the field.

Support 

Textrequest has continued to evolve since we started using it. They are very invested in improving the service and adding more features to make the user experience better.

Owner/President

We contacted customer service about this problem but they were not able to provide any assistance.

The biggest problem we have is that the mobile app loads very slowly.

Staffing Specialist

Text request is great because we hire nationally and we can pick out area codes from the location we are hiring from to send information to applicants.

I also love that there is a google extension for Text Request so you do not even need to be on the website to receive your text messages.

Its easy to use and organized, can add multiple users which helps.

Our independent insurance agency absolutely LOVES Text Request.

Communications Director

It can also be challenging knowing if our texts are coming across as spam due to the acronym of our name and using a link (things that alert spam).

Head of Product

It is simple to use and works fine. Has a lot of functionalities and meets all our needs.

Intake Specialist

I am not tech savvy and I found text request to be very user friendly.

We have had difficulty with attachments. There have been times where we have not been able to open them.

Telegram vs Text Request Comparison (2026)

Telegram

Text Request

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives