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Cloud-based mobile and desktop messaging app for all devices

(117)

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Telegram Pricing, Features, Reviews and Alternatives

Telegram FAQs

Q. What type of pricing plans does Telegram offer?

Telegram has the following pricing plans:
Pricing model: Free, Open Source

These products have better value for money


Q. Who are the typical users of Telegram?

Telegram has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Telegram support?

Telegram supports the following languages:
Arabic, Dutch, English, German, Italian, Korean, Portuguese, Spanish


Q. Does Telegram support mobile devices?

Telegram supports the following devices:
Android, iPad, iPhone


Q. Does Telegram offer an API?

Yes, Telegram has an API available for use.


Q. What level of support does Telegram offer?

Telegram offers the following support options:
Email/Help Desk, Chat, FAQs/Forum

Telegram product overview

What is Telegram?

Telegram and Telegram Messenger is a cloud-based voice chat and messaging service that is supported by free apps compatible with all leading devices. With an emphasis on performance speed and simplicity of use, Telegram also boasts a secure approach with two layers of end-to-end encryption for all data. Users can place voice calls and send instant messages with emoji's and custom sticker designs, share images, video and file attachments of any format. Available within the browser and free to install on Windows, Mac, Linux, iOS, Android and Windows Phone, Telegram can be deployed on all devices simultaneously with messages synced automatically across any number of phones, tablets and PCs. Designed for universal use, the service is particularly suited to business users and small teams due to the flexible install, file sharing and contact group options.

Key benefits of using Telegram

  • Telegram messenger is a free, cloud-based messaging solution with a native app for every platform across web, mobile (iOS, Android, Windows Phone), macOS, Windows, Linux (32 & 64-bit) with a focus on security and speed of performance.


  • Contact other users via existing phone contacts or by creating and searching public usernames, reaching out to new individual contacts or groups via SMS invites or by sharing a t.me/username link that can be used to conduct chats without a exchanging phone numbers.


  • Telegram supports voice calls and also the sending of messages, photos, videos and files of any format, while messages and conversations synchronize automatically across any number of installed Telegram apps across phones, tablets or computers.


  • Telegram Widgets are embeddable widgets for website integration including "Post Widget" for embedding messages from public groups and channel, plus "Login Widget" for authorizing users via a Telegram bot linked to the domain.


  • Two APIs are freely available for developers including a Bot API for building programs that use Telegram messages for an interface, along with the Telegram API and Telegram Database Library (TDLib) that support the creation of custom clients.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    FAQs/Forum

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    Telegram pricing information

    Value for money

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    Value for money contenders

    Telegram features

    Functionality

    4.6

    /5

    6.2K

    Total features

    24

    4 categories

    Most valued features by users

    Collaboration Tools
    Alerts/Notifications
    Search/Filter
    File Sharing
    API
    Drag & Drop
    Audio Calls
    Batch Communications

    Functionality contenders

    Telegram users reviews

    Overall Rating

    4.7

    /5

    6.2K

    Positive reviews

    96

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.97/10
    Rating distribution

    5

    4

    3

    2

    1

    4.4K

    1.5K

    234

    23

    10

    Pros
    Excellent features & cross-device compatibility. Works great on all devices, and has a lot of cool features really helpful in IM and community management.
    I'm satisfied with the features and I always recommend it to my friends and relatives. It's easy to use and very secure.
    Wire has reliably been advanced as the 'secured' educating option and it fulfills its name. It moreover gives a ton of significant blend features through its bot and channel APIs.
    Cons
    It also had a habit of not notifying you even if you have notifications on which was annoying and frustrating.
    Desktop notifications can be sometimes annoying. Sometimes in desktop, notifications flood the screen and blocks other programs, which is annoying.
    Some system errors are annoying at times, such as the search engine that does not work well at times, messages that do not send, and some less relevant ones.

    Overall rating contenders

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    Gary W.

    Realtor

    Real Estate, 1-10 employees

    Review source

    Overall Rating

    Top Instant Messaging Software Out There

    Reviewed 2 years ago

    Transcript

    Speaker 1: Hi, I'm Gary. I'm a realtor. And for Telegram, I give it five out of five. And for more reviews...

    IS
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    Isabel S.

    Portrait Artist

    Arts and Crafts, 1-10 employees

    Review source

    Overall Rating

    Life saver

    Reviewed 3 years ago

    Transcript

    Isabel S: I'm Isabel, I'm an owner. I give Telegram five stars, and for more reviews like this, click...

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    Luciano Pablo A.

    Government Administration, self-employed

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    An all-around excellent messenger

    Reviewed 3 years ago

    Overall this app was great for me, it has lots of great features which are helpful and other messengers lack or have taken from it. I personally believe it is the best messaging app currently available.

    Pros

    Telegram has a great privacy policy, it is completely ad free and all of its services are costless; including messaging, voice or video calls and more. Moreover, the app's prominent standpoint as a leading company in telecommunications services procedes from several advantages regarding maximum group capacity (200.000), minimum storage demand (less than 100mb for cellphones), cloud-based sync with...

    Cons

    Video calls or specific media downloads may drain plenty of mobile data compared to other apps, although this might be related to the quality of the image. I can't say i noticed any major disadvantages.

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    Faisal Faruque R.

    Computer Software, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    The Perfect All-in-One Messaging Platform

    Reviewed 2 years ago

    Email is a bit outdated nowadays. For a digital marketing agency owner like me, it's very important to use a secured instant messaging service. I am always concerned about my data privacy and I was looking for a platform that doesn't lack any features also, which proves me a good privacy option. Telegram does the best in both cases. So I am quite satisfied with Telegram and the fun fact is that I have convinced some of my clients and friends to shift to Telegram. They are also satisfied with the overall service. The Saved Messages option in this app lets you use your Telegram account just like cloud storage. This is very convenient when I want to collect a file on the go for future use.

    Pros

    Telegram is undoubtedly the best instant messaging service out there. In every aspect, this tool crushes its competitors. But if I have to mention the thing that I like most about this platform, I will mention the ability to send large files. I use this tool to communicate with my team members. Sometimes, I have to send files of different formats to have quick feedback from the people. Telegram helps me to do this in an intuitive way. Also, I can use Telegram Web on my desktop browser without even installing the app. This is very convenient while working on the go. Moreover, all the chatting features are available on this just like other regular messaging apps.

    Cons

    Nothing is perfect in this imperfect world. But honestly speaking, Telegram messenger is almost perfect. But there are a few things that I don't like about this app. For example, the user interface could have been a bit more organized. Sometimes, I have to struggle a bit to find some settings from the menu itself. But other than that there is nothing that I hate actually.

    AR
    AvatarImg

    Verified reviewer

    Information Technology and Services, 51-200 employees

    Used weekly for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend6/10

    Share this review:

    A great app but needs some serious work

    Reviewed 2 years ago

    I use Telegram for educational purposes. Like sending notes, uploading PDFs of books, giving MCQs right inside of the app within the comfort of your home. I think it's a great app if it considers some serious bug fixture.

    Pros

    For someone who uses it multiple times a week for educational purposes, I think Telegram is pretty great. One of the things that stands out the most is the 'no number' feature; you can have hundreds of people in your class/program added to the same group without having to share their number unwillingly. It just filters out all the spam and unnecessarily harassing messages you'd otherwise get on your number. The second thing that I really like about this software is the fact that you can upload whole PDFs of books and find it later on in the group chat. They're very easy to search for, and you can given MCQs and stuff right inside the app.

    Cons

    The one thing I hate about Telegram is the absolutely pathetic video calling quality. You cannot do that without ripping your hair out. The tech team really needs to step up their game if they want to beat their competitors.

    HA
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    Helena A.

    Professional Training & Coaching, self-employed

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Evaluating conversations.

    Reviewed 4 months ago
    Pros

    I like the ease and practicality, especially when sending media.

    Cons

    So far there is nothing I am against using Telegram

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    Aamir Z.

    Pharmaceuticals, 501-1,000 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Telegram - Free | Light Weight | Fast | Simple | Support Huge Groups | Instant Communication

    Reviewed 3 years ago

    Overall, it is a great application for instant communication and having discussions with colleagues, customers, vendors and more. It makes my device free in RAM and diskspace. It enables me to share images to be delivered in same quality. The file once shared remains available for download. It enables to have groups with huge number of members for having discussions and sharing on larger platform.

    Pros

    I like it for it's simple interface, faster running, light weight on device and freely available for instant communication either in text, audio or video. The pictures are delivered in same quality. The files send remains available once sent. It supports huge groups to having discussion in among larger set of people. The newly added group member can view the group discussion held prior to his joining.

    Cons

    No bad experience except just their users community is not much large in comparison to other renowned alternatives. We need to invite many people to use it for being on same platform.

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