Telegram Pricing, Features, Reviews & Alternatives

Telegram

Cloud-based mobile and desktop messaging app for all devices

4.65/5 (2,510 reviews)

Telegram overview

What is Telegram?

Telegram and Telegram Messenger is a cloud-based voice chat and messaging service that is supported by free apps compatible with all leading devices. With an emphasis on performance speed and simplicity of use, Telegram also boasts a secure approach with two layers of end-to-end encryption for all data. Users can place voice calls and send instant messages with emoji's and custom sticker designs, share images, video and file attachments of any format. Available within the browser and free to install on Windows, Mac, Linux, iOS, Android and Windows Phone, Telegram can be deployed on all devices simultaneously with messages synced automatically across any number of phones, tablets and PCs. Designed for universal use, the service is particularly suited to business users and small teams due to the flexible install, file sharing and contact group options.

Telegram contacts are able to invite and connect traditionally via stored, known contacts already stored in the device or by the creation and search of public usernames. Usernames and sharable t.me links allow chats to be conducted without the need for exchanging numbers, while the setup of groups, supergroups and channels facilitate mass private / public community communications. Additional key features include open developer support with API's available for the creation of internal "Bot" programs and the embedding of messaging services within custom applications. Telegram also has its own imaging tools such as animated gif search, photo editor and a custom "sticker" design platform, while providing cloud storage and caching for managing media assets off-device.
telegram.org

Pricing

Pricing options
Free
Open source
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United Kingdom

Supported languages

English, Arabic, Korean, Spanish, Italian and 3 other languages, German, Portuguese, Dutch
Telegram screenshot: Telegram is available within the browser, along with desktop platforms spanning macOS, PC, Mac and LinuxTelegram screenshot: The Telegram desktop app is available for local install across macOS, Windows and Linux 32 / 64-bit operating systemsTelegram screenshot: The Telegram desktop application client running on macOS, showing contacts and chat messaging UITelegram screenshot: A native app is available for iPhone and iPadTelegram screenshot: Telegram Messenger is available as a native app for iOS devices, allowing users to conduct chat conversation threads including images and emoticonsTelegram screenshot: A native mobile app is available for AndroidTelegram screenshot: A contacts card showing mobile number and username, plus options, within the Telegram Messenger app for AndroidTelegram screenshot: Example message thread shown on Telegram Messenger for AndroidTelegram screenshot: A demo message thread shows sent images plus options for camera access, gallery images, video, audio, file, contact and locationTelegram screenshot: Telegram supports the sending of emojis, custom stickers, plus its own searchable archive of animated GIFsTelegram screenshot: Custom sticker sets can be created and submitted to the Telegram sticker bot, receiving a unique permanent link for sharing with friendsTelegram screenshot: A native app is available for Windows phones

Telegram user reviews

Value for money
Features
Ease of use
Customer support
  4.7
  4.6
  4.7
  4.3
Ramindu D.

Telegram is one of the best secure messaging applications

Used daily for 2+ years
Reviewed 2021-03-08
Review Source: Capterra

Telegram has always been a great option for communication within our teams thanks to its simple integrations with different software development workflows through its various APIs. The bot API came in especially useful when we were trying to build a commit notification workflow for AWS CodeCommit.

Pros
Telegram is one of the few messaging platforms that boasted end-to-end encryption before the big names like WhatsApp and Viber jumped on the bandwagon. Telegram has always been touted as the 'secure' messaging option and it lives up to its name. It also provides a great deal of useful integration features via its bot and channel APIs. Telegram has always been blazing fast, and has never lagged except during outages caused by malicious activity.

Cons
The theming community on Telegram has dropped off lately, with people having to create their own custom themes for Telegram. The secure nature of Telegram also tends to attract groups that aren't the best in terms of legal activity.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review

Syahadah M.

Secure messages with Telegram

Used daily for 2+ years
Reviewed 2021-03-24
Review Source: Capterra

It is easy, light and very simple interface to use. It can support many type of file and keep the original files size and not compress it or reducing the file quality when sending it. All the feature offered by Telegram is very suitable for us to use it as another communication platform for our business.

Pros
Telegram has a good security to encrypt every message sent out from this application and it is quite important criteria for us to able to use it as one of our communication platform to conduct our business. It has no limitation on file and video size that can be sent using this software.

Cons
The account created in Telegram is always paired with phone number, it will became a problem when i am loosing ownership of my phone number and it will be impossible to get back my account without the original phone number. An option to paired it to the email account should help fixing this problem.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Victor D.

Simply Excellent Messenger

Used daily for 1-2 years
Reviewed 2021-03-28
Review Source: Capterra

Overall, Telegram is one of the best programs I am using. Its user friendliness is unmatched.

Pros
Telegram is an easy to use program and it has been very helpful to me and my friends. It keeps you connected and makes communication and sharing very easy. I like its openness where it is easy to access and join. For a plus, Telegram takes in more members in channels than in WhatsApp groups. Oh, have you seen the emojis and stickers! They are a real fun to behold. I also like the idea that it uses top notch encryption technology. It occupies less space as compared to some other messengers. And much room is giving to personalization. The best part is that it is free and has a great privacy policy. Finally, you do not get bombarded with whole lot of ads that distract you.

Cons
First of all, I felt the pain when some friends of mine from certain countries cannot access Telegram. They are great things we wanted to do and they are missing out. Also, it is not a fun at all to keep getting high number of notifications of contacts joining Telegram. If that particular notification plan can be put off, I will be very happy, personally. I do not know if it is my network but video calls drain a lot of data.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Anonymous

Telegram Needs a Lot of Work to be an Elite Messenger App

Used daily for 1-2 years
Reviewed 2019-05-02
Review Source: Capterra

It honestly feels like a task to open this software up each day and I always have all the negative aspects on the top of my mind every time because I feel Telegram doesn't really care about their users or they'd rebuild the entire software in a way that is visually appealing, easy to navigate, scam/spam free, extra features and with easy support and training. Right now the main reasons I use this software are because all my cryptocurrency family uses it and there's some vendors I work with. Other than that, it nearly gives me a panic attack opening this software daily.

Pros
All my cryptocurrency members and family are using this app which is the main reason I started using it in the first place. It has good marketplace features. It has great privacy options and the ability to call users. I like creating groups and managing them within this app. Bots can help the business a lot and sometimes I do find legit vendors that are great to work with.

Cons
There are many things this software needs to do to improve itself. First, navigation is HORRIBLE!! It's so impossibly difficult to navigate through all the groups and personal chats to find relevant chats. Some of which were buried for weeks and I didn't even realize it. How about some sort of organizing feature? This alone NEEDS TO HAPPEN or I will look elsewhere for a better chatting software. Second, there are sooooo many scams and fake accounts on this app that I seriously wonder how many people have lost money here or had their lives wrecked. I for one have already lost thousands of dollars in scams that I thought would be legit vendors. Turns out, they just shut down their account and start a new one... Tried to contact support about this but... where is support? Shouldn't it be easy to get support help on this software, especially after they tried to raise $1B+ for cryptocurrency token? Comon... this should be the FIRST thing in any business. Users, how can we determine who is fake and who isn't? Some of my groups have sooo many spam/scammers posting shill's that I literally had to hire someone to create a bot to ban the spammers for me. And managing my own groups, I can only see so far down the list of who is in the group? Why can't I see everybody?? I want to contact each group member and it only shows a fraction of them. It's not visually appealing or easy to navigate. It feels like a software built in the early 2000's to be honest.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

Minimize review

Anonymous

the app that makes life easier

Used daily for 2+ years
Reviewed 2021-04-07
Review Source: Capterra

Telegram is a simple app with an intuitive design that would not confuse new users. It allowed me to keep in touch with a large group of contacts and colleagues without having to think about the protection of my results. It's difficult to admit, but my friends are all beginning to delete this program due to the disadvantages of receiving a large number of spam messages. I used to enjoy and use this app all the time, but it has now becoming my alternate go-to app. Overall, I hope Telegram will improve it in the future.

Pros
Creating communities and platforms is easy and straightforward, and there are no limitations on the posts, images, or videos that can be shared. Telegram does not impose any size restrictions on the files that are sent, which is very handy. Another significant advantage is its reception potential when forming public or private groups. You can add how many people you want. Also, Telegram has a high form of protection that accesses any message received from the app, which is a significant criterion for us to be able to use it as a business contact tool. The app has nice and exclusive animated stickers, as well as the ability to create more without having to use a third-party app. This makes a conversation feel more lively and enjoyable. The final statement I'd like to make is that Telegram is completely secure. There are no secret fees.

Cons
I will write a few dislikes that I want to change even though it has good features. Sometimes it is taking so much time to reach many other users when sending any file, video, or photo. There is a function that allows you to make changes to a text that has already been submitted and received. Allowing these changes may be disastrous for a critical discussion. Despite the fact that the Telegram app is famous and is used by thousands of people all over the world, you could use it as your phone's key and primary feature. It does not allow you to submit several files. One of the best features of the telegram is that it helps you to transfer big and heavy files; however, it does not permit you to pick and send several files at once; instead, each file must be chosen and sent simultaneously.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Telegram pricing

Pricing options
Free
Open source
View Pricing Plans

Telegram is free forever, with no advertisements and no subscription fees.

Telegram features

API
Alerts/Notifications
Collaboration Tools
File Sharing
Search/Filter

Access Controls/Permissions (471 other apps)
Activity Dashboard (273 other apps)
Commenting / Notes (265 other apps)
Communication Management (285 other apps)
Content Management (319 other apps)
Customizable Branding (260 other apps)
Data Import/Export (260 other apps)
Document Management (460 other apps)
Document Storage (343 other apps)
Drag & Drop (290 other apps)
Mobile Access (287 other apps)
Task Management (300 other apps)
Third Party Integrations (349 other apps)
Version Control (286 other apps)
Workflow Management (265 other apps)

Additional information for Telegram

Key features of Telegram

  • Stickers
  • Emojis
  • VoIP
  • Animated GIFs
  • Caller ID
  • Contact database
  • Contact history
  • Data synchronization
  • File transfer
  • Graphical user interface
  • Instant messaging
  • Multi-channel communication
  • Multi-language
  • Search functionality
  • Secure data storage
  • Shared contacts
  • SSL security
  • Video support
  • Website integration
  • Image editing
  • Document distribution
  • API
  • Chat
  • User photos
  • Multiple protocol support
  • Password management
  • Widgets
  • Contact management
  • Collaboration tools
  • Client website integration
View All Features

Benefits

Telegram messenger is a free, cloud-based messaging solution with a native app for every platform across web, mobile (iOS, Android, Windows Phone), macOS, Windows, Linux (32 & 64-bit) with a focus on security and speed of performance.

Contact other users via existing phone contacts or by creating and searching public usernames, reaching out to new individual contacts or groups via SMS invites or by sharing a t.me/username link that can be used to conduct chats without a exchanging phone numbers.

Telegram supports voice calls and also the sending of messages, photos, videos and files of any format, while messages and conversations synchronize automatically across any number of installed Telegram apps across phones, tablets or computers.

Telegram Widgets are embeddable widgets for website integration including "Post Widget" for embedding messages from public groups and channel, plus "Login Widget" for authorizing users via a Telegram bot linked to the domain.

Two APIs are freely available for developers including a Bot API for building programs that use Telegram messages for an interface, along with the Telegram API and Telegram Database Library (TDLib) that support the creation of custom clients.