UserVoice vs Productboard

monday.com

Bitrix24

Feedbear

monday.com is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and everyday work. Teams shape workflows and projects, code-free, with a platform that adapts to shifting needs, liberates teams from manual grunt work, and connects teams in a collaborative work space.

Bitrix24 is an all-in-one business management platform that integrates CRM, project management, and collaboration tools in a single workspace. The system offers task management with Kanban boards and Gantt charts, communication features including video calls and chat, plus website building capabilities with ecommerce functionality. Bitrix24 includes HR management tools for employee tracking and workflow automation, all accessible via mobile applications.

FeedBear helps companies collect customer feedback, manage customer satisfaction scores, and communicate with their customers at scale.

UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback.

Activity Dashboard

Activity/News Feed

Activity Tracking

Collaboration Tools

Customer Segmentation

Customizable Branding

Customizable Fields

Dashboard

Data Import/Export

Data Visualization

Discussions/Forums

Email Management

Engagement Tracking

Feedback Management

Gantt/Timeline View

Idea Management

Idea Ranking

Ideation

Knowledge Base Management

Mind Maps

Mobile Access

Multi-Channel Data Collection

Negative Feedback Management

Polls/Voting

Prioritization

Product Data Management

Product Roadmapping

Project Management

Real-Time Analytics

Requirements Management

Self Service Portal

Status Tracking

Survey/Poll Management

Surveys & Feedback

Visual Analytics

Widgets

Workflow Management

UserVoice

Web-based

Android

iPad

iPhone

Basic

UX Designer

It is easy to manage the ideas, respond to users, and send messages.

Overall, the experience has been positive, but we do question the value we get out of the idea management board for what we pay.

We currently use the Knowledge Base, the Idea Dashboard, and the Support tickets system.

The knowledge board and upvoting features are easy to use.

I suppose this is due to a switch on the types of customers Uservoice targets now (Microsoft-like).  

Director, Customer Success

Has limitations in dashboards and tracking staff

Product Manager

Uservoice was far superior than intercom for help desk interactions and help articles.

I used uservoice for their help desk software.

Customer Support

User Interface

User Response

Ticketing System

Idea Voting

Knowledge Base

Dashboard and Reports

Setup

Large Enterprises

Mid-size Business

Small Business

Jira

Jira is project tracking software that helps every team collaborate to plan, track, and release work by breaking down big ideas into achievable steps. Jira offers features like task organization, work alignment to goals, customizable workflows, and real-time data insights to optimize outcomes.

Confluence

Confluence is a remote-friendly workspace offering a centralized platform for documentation, collaboration, and knowledge sharing. Its AI-based tools via Rovo assist teams in drafting, brainstorming, and turning ideas into plans. Confluence supports live docs, whiteboards, databases, and templates to meet diverse needs while integrating seamlessly with Atlassian products and third-party tools.

Aha!

Aha! is a comprehensive product development software suite that helps teams manage the entire product lifecycle. The platform includes tools for roadmapping, customer discovery, idea management, and application building with AI assistance. It enables product teams to streamline workflows, capture customer feedback, and align strategy with execution across departments.

Roadmap templates, timeline roadmaps, Agile roadmaps, kanban roadmaps

Access Controls/Permissions

Activity Planning

Agile Methodologies

Alerts/Notifications

Assignment Management

Audit Management

Audit Trail

Backlog Management

Bar Chart

Brainstorming

Bug Tracking

Business Plan Templates

Capacity Management

Charting

Client Portal

Color Codes/Icons

Commenting/Notes

Communication Management

Content Management

Crowdsourcing

Customizable Reports

Customizable Templates

Data Integration

Dependency Tracking

Document Management

Drag & Drop

File Sharing

For IT Project Management

For Small Businesses

Goal Setting/Tracking

Guest Access

Innovation Management

Issue Management

Issue Tracking

Kanban Board

Key Performance Indicators

KPI Monitoring

Marketing Calendar

@mentions

Milestone Tracking

Monitoring

Multi-board

Multiple Projects

Notes Management

Percent-Complete Tracking

Planning Tools

Portfolio Management

Productivity Tools

Product Lifecycle Management

Progress Reports

Progress Tracking

Project Planning

Project Planning/Scheduling

Project Scheduling

Project Tracking

Real-Time Data

Real-Time Notifications

Real-Time Updates

Recurring Tasks

Release Planning

Remote Access/Control

Remote Support

Reporting/Analytics

Reporting/Project Tracking

Reporting & Statistics

Request Management

Resource Management

Roadmapping

Role-Based Permissions

Rules-Based Workflow

Search/Filter

Secure Data Storage

Single Sign On

Spreadsheet View

Sprint Planning

Productboard

Craft.io

ProductPlan

Trello

airfocus

Asana

Canny

Shortcut

Wrike

ClickUp

Airtable

Essentials

Enterprise

Productboard Pulse

Product Analyst

We've now started prioritizing features based on actual user need and some internal input, and all in the same place.

Sales executive

With productboard you can make your marketing strategies and minimizing risks and benefiting of time.

Enterprise Support Engineer

This makes it slow, and difficult to know what search to use at what time.- Data is unstructuredAs far as I can tell, notes don't seem to have ability to have custom fields.

Seye

We are having trouble using the application multiple times and not being able to progress this application synchronously with my colleagues.

Logging in with SSO integration was easy.- You can use it to capture product feedback, even though there are much better tools out there.- Integrates with Zendesk

The least option I liked about productboard was the collaboration tools.

We ended up setting up our own satismeter integration through zapier. But, there's also no way for us to easily sort through low/high ratings or filter.

Head of Product and Strategy

the features dependencies are limited to "blocks / is blocked", misses quite important one "shall be developed in parallel with"

Associate Product Manager

The flexible roadmap allowed me to communicate the direction of my product effectively.

Engineer

It has a lot of concepts and terms that, at least to me, are not intuitive and I always struggle to remember what is a feature and what it a capability, and how does my company use those things to map to our product and project plans, etc.

The UX can be a little clunky, very easy to lose a feature and unable to search unless the term is exactly right

Head of Agile PMO

The so called "pro" licence does not include basic things like visible dependencies on the roadmap or using the strongly advertised "objectives" on features.

Software Engineer

Productboard's insights are a great way to process customer feedback and group that feedback into actionable features for our engineering team.

well working integration with jira (two way sync)

Head of Engineering

It is intuitive and a great solution to manage product roadmap,.

To use it properly you must work using objectives, which for some features may be tricky

I'm not completely sure how it's very different from JIRA and other issue-tracking tools.

It does help with priorization by objectivizing mere words into numbers, also collecting ideas and insights.

love the diasctintion between maker and (free) viewers.

Everyone in the company can have a central place for roadmaps, plans, and status updates.

Great product but you need to use all of it or else you risk multiple tools.

VP of Engineering

Of all the features, the least useful so far has been the road mapping capabilities.

UserVoice vs Productboard Comparison (2026)

UserVoice vs Productboard Comparison (2026)

UserVoice

Productboard

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives