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Productboard is a customer-driven product management system that empowers teams to get the right products to market, faster. It provides a complete solution for product teams to understand user needs, prioritize what to build next, align everyone on the roadmap, and engage with their customers. Productboard is easy to use, enables company-wide collaboration, and integrates into existing workflows. Over 4,000 organizations around the world use Productboard to build excellent products.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.4
/5
132
Starting from
20
Per month
Per Feature
Value for money contenders
Functionality
4.4
/5
132
Total features
123
23 categories
Functionality contenders
Overall Rating
4.7
/5
132
Positive reviews
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Anonymous Reviewer
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Tess B.
Overall rating contenders
Joshua P.
Verified reviewer
Events Services, 11-50 employees
Used daily for less than 6 months
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Over the past two years, we've tried about every product management solution under the sun. While many have been good, we hadn't found the best solution for *us* (a small team, 3 product people, 5 engineers). This is the first solution that's been adopted by the entire team, a big part due to the easy shared inbox for customer insights.
In order of benefit, here's what I like most so far about Productboard: (1) Aggregating product insights / customer requirements across all of our inboxes + Slack into one place (2) Ability to build a quarterly roadmap w/ existing tickets in Jira + w/ ability to write new features back to Jira as tickets (3) Ability to outline all of the components of our platform w/ features under each component - something we've never had before.
Some small nit-picks around interactions (eg. bulk selecting rows), but so far customer support has responded instantly to guide me in right direction.
Eric P.
Verified reviewer
Computer Software, 11-50 employees
Used daily for less than 6 months
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We had an alignment and communication problem that we had to solve. Plain and simply, productboard gives us a clear way to communicate and collaborate on our product roadmap. And gives our team insight into how we think about and prioritize initiatives.
Consolidating insights from myself, our customers, and our team. I also really like the different views I can create and ways I can prioritize things by release and various scores. The public feedback forum is also really, really nice. Then the beautiful roadmap view is just icing on the cake.
Doesn't integrate to Clubhouse, which we are moving to from JIRA. We also didn't use the JIRA integration because we were on New JIRA. Which is why we are now on Clubhouse, which I'll save for another review. Also, I feel there are a couple of elements missing when looking at reporting and ongoing maintenance of tickets... but that's hard, and is probably something they're thinking about.
Anonymous Reviewer
Verified reviewer
Consumer Services, 51-200 employees
Used weekly for 1-2 years
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Very good experience - it's truly a gem of a software. It helps the product team, team up with other teams in the company.
Productboard is an amazing tool. It permits our team to stay in touch with the product team and give feedback. It also also allows us to track down where they are at in terms of development of the product itself. Another thing is that, you can link it to external software like Slack to give direct feedback and "push" things to product board. Product team also have a roadmap of important and not so important things they work on, we can based on that give our point of viw and help them set priorities.
This tool isn't essential for all the tools IF the product team doesn't teach others how to use it. Once everyone understand how valuable of a tool it is, it's hard to use something else.
Hana T.
Cosmetics, 5,001-10,000 employees
Used daily for less than 6 months
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After spending some time on working with the tool and really enjoying its quality, I was sure that I would stay with it. But experiencing tricky non-transparent billing is just cold shower making the tool same as any other, just half way through to full value.
It is for sure well thought through tool.
It is not mandatory or sole source ... so charging individual for adding member without any alert or notice that just selecting someone as member from drop down menu automatically apply charging to your card is really awful experience ruining any value for the product
Anonymous Reviewer
Verified reviewer
Computer Software, 201-500 employees
Used daily for 1-2 years
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Productboard is a very intuitive tool for our Product Management that allows us to track the features from the insights we gather to the delivery. The shareable roadmap is essential for the communication to other services (R&D, sales, support…) and the UI makes it easy to use and to understand.
The integration list has to grow to be able to synchronize the items with external project management softwares like Notion. Also, a better version of the Portal to be able to follow the insights would be appreciated.
Q. What type of pricing plans does Productboard offer?
Productboard has the following pricing plans:
Starting from: $20.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of Productboard?
Productboard has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does Productboard support?
Productboard supports the following languages:
English
Q. Does Productboard offer an API?
Yes, Productboard has an API available for use.
Q. What other apps does Productboard integrate with?
Productboard integrates with the following applications:
GitHub, Jira, Microsoft Azure, Zapier, Pivotal Tracker, FullStory, inSided, Trello, Gong.io, Microsoft Teams, Gainsight PX, Salesforce Sales Cloud, Slack, Azure DevOps Server, Gainsight CS, Intercom, Zendesk
Q. What level of support does Productboard offer?
Productboard offers the following support options:
24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, FAQs/Forum