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Productboard Pricing, Features, Reviews and Alternatives

Productboard product overview

Price starts from

20

Per month

Per Feature

What is Productboard?

Productboard is a customer-driven product management system that empowers teams to get the right products to market, faster. It provides a complete solution for product teams to understand user needs, prioritize what to build next, align everyone on the roadmap, and engage with their customers. Productboard is easy to use, enables company-wide collaboration, and integrates into existing workflows. Over 4,000 organizations around the world use Productboard to build excellent products.

Key benefits of using Productboard

  • Easily create product roadmaps based on a variety of templates. Roadmaps always stay up-to-date as plans evolve and serve as a single source of truth for sharing where your product is headed next.


  • Consolidate product ideas, requests, and feedback from many sources — email, Slack, Zendesk, Intercom, Typeform.


  • Get a holistic view of all your feature ideas and see which have been requested the most, across all your customers or within customer segments.


  • Set your product objectives and prioritize what to work on based on user needs, business goals, and a variety of other criteria.


  • Bridge the divide between your product team and customer community with a Customer Feedback Portal that lets your share ideas you're considering, what's planned, and what's been launched – and collect feedback directly from end users.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    24/7 (Live rep)
    Knowledge Base
    Chat
    Email/Help Desk
    FAQs/Forum

    Training options

    Live Online
    Videos
    Documentation
    Webinars
    In Person

    Productboard pricing information

    Value for money

    4.4

    /5

    132

    Starting from

    20

    Per month

    Per Feature

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Productboard features

    Functionality

    4.4

    /5

    132

    Total features

    123

    23 categories

    Most valued features by users

    Task Management
    Collaboration Tools
    Task Progress Tracking
    Prioritization
    Reporting & Statistics
    Activity Dashboard
    Alerts/Notifications
    Reporting/Analytics

    Functionality contenders

    Productboard users reviews

    Overall Rating

    4.7

    /5

    132

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.9/10
    Rating distribution

    5

    4

    3

    2

    1

    101

    29

    1

    0

    1

    Pros
    Great for productivity, clean and intuitive user interface, love that they continuously improve by requesting new feature adds from users.

    JW

    Joy W.

    Productboard is customizable and has a lot of features built-in (Drivers, Objectives) to help you prioritize and plan effectively. It has a portal for intake and the ability to save views is helpful.

    JG

    Jaskaran G.

    It has a pretty UI and can handle a lot of data, plus give you the ability to really organize it effectively. Does a good job for early customer discovery.
    AvatarImg

    Chris T.

    Cons
    Miss an integration with Gitlab. Pretty weak on the customer feedback management.

    TG

    Timoté G.

    A little cumbersome when searching for content. I will search for items that I know are in the board and no results come up.

    AR

    Anonymous Reviewer

    The upvoting features can be difficult to use.

    TB

    Tess B.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Alas! We found our product management solution

    Reviewed 3 years ago

    Over the past two years, we've tried about every product management solution under the sun. While many have been good, we hadn't found the best solution for *us* (a small team, 3 product people, 5 engineers). This is the first solution that's been adopted by the entire team, a big part due to the easy shared inbox for customer insights.

    Pros

    In order of benefit, here's what I like most so far about Productboard: (1) Aggregating product insights / customer requirements across all of our inboxes + Slack into one place (2) Ability to build a quarterly roadmap w/ existing tickets in Jira + w/ ability to write new features back to Jira as tickets (3) Ability to outline all of the components of our platform w/ features under each component - something we've never had before.

    Cons

    Some small nit-picks around interactions (eg. bulk selecting rows), but so far customer support has responded instantly to guide me in right direction.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Simplest way for sophisticated insight consolidation, prioritization, and roadmap management

    Reviewed 3 years ago

    We had an alignment and communication problem that we had to solve. Plain and simply, productboard gives us a clear way to communicate and collaborate on our product roadmap. And gives our team insight into how we think about and prioritize initiatives.

    Pros

    Consolidating insights from myself, our customers, and our team. I also really like the different views I can create and ways I can prioritize things by release and various scores. The public feedback forum is also really, really nice. Then the beautiful roadmap view is just icing on the cake.

    Cons

    Doesn't integrate to Clubhouse, which we are moving to from JIRA. We also didn't use the JIRA integration because we were on New JIRA. Which is why we are now on Clubhouse, which I'll save for another review. Also, I feel there are a couple of elements missing when looking at reporting and ongoing maintenance of tickets... but that's hard, and is probably something they're thinking about.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Great software to follow-up on product advancement

    Reviewed a month ago

    Very good experience - it's truly a gem of a software. It helps the product team, team up with other teams in the company.

    Pros

    Productboard is an amazing tool. It permits our team to stay in touch with the product team and give feedback. It also also allows us to track down where they are at in terms of development of the product itself. Another thing is that, you can link it to external software like Slack to give direct feedback and "push" things to product board. Product team also have a roadmap of important and not so important things they work on, we can based on that give our point of viw and help them set priorities.

    Cons

    This tool isn't essential for all the tools IF the product team doesn't teach others how to use it. Once everyone understand how valuable of a tool it is, it's hard to use something else.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    The billing mechanism of individual plan is awful experience

    Reviewed 2 years ago

    After spending some time on working with the tool and really enjoying its quality, I was sure that I would stay with it. But experiencing tricky non-transparent billing is just cold shower making the tool same as any other, just half way through to full value.

    Pros

    It is for sure well thought through tool.

    Cons

    It is not mandatory or sole source ... so charging individual for adding member without any alert or notice that just selecting someone as member from drop down menu automatically apply charging to your card is really awful experience ruining any value for the product

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    A must-have Product Manager teams

    Reviewed 3 months ago
    Pros

    Productboard is a very intuitive tool for our Product Management that allows us to track the features from the insights we gather to the delivery. The shareable roadmap is essential for the communication to other services (R&D, sales, support…) and the UI makes it easy to use and to understand.

    Cons

    The integration list has to grow to be able to synchronize the items with external project management softwares like Notion. Also, a better version of the Portal to be able to follow the insights would be appreciated.

    Productboard FAQs and common questions

    Q. What type of pricing plans does Productboard offer?

    Productboard has the following pricing plans:
    Starting from: $20.00/month
    Pricing model: Free, Subscription
    Free Trial: Available | (No Credit Card required)


    Q. Who are the typical users of Productboard?

    Productboard has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


    Q. What languages does Productboard support?

    Productboard supports the following languages:
    English


    Q. Does Productboard offer an API?

    Yes, Productboard has an API available for use.


    Q. What other apps does Productboard integrate with?

    Productboard integrates with the following applications:
    GitHub, Jira, Microsoft Azure, Zapier, Pivotal Tracker, FullStory, inSided, Trello, Gong.io, Microsoft Teams, Gainsight PX, Salesforce Sales Cloud, Slack, Azure DevOps Server, Gainsight CS, Intercom, Zendesk


    Q. What level of support does Productboard offer?

    Productboard offers the following support options:
    24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, FAQs/Forum

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