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Productboard
Customer-driven product management system
(27)
Productboard Pricing, Features, Reviews and Alternatives
Productboard FAQs
Productboard product overview
What is Productboard?
Productboard is a customer-driven product management system that empowers teams to get the right products to market, faster. It provides a complete solution for product teams to understand user needs, prioritize what to build next, align everyone on the roadmap, and engage with their customers. Productboard is easy to use, enables company-wide collaboration, and integrates into existing workflows. Over 6,000 organizations around the world use Productboard to build excellent products.
Key benefits of using Productboard
Typical customers
Platforms supported
Support options
Training options
Not sure about Productboard? Compare it with a popular alternative
Starting from
25
/user
Per month
Starting from
74
/user
Per month
Productboard pricing information
Productboard features
Productboard users reviews
Overall Rating
4.7
/5
144
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.67/10
105
35
2
1
1
Chris T.
Ryan L.
Information Technology and Services, 11-50 employees
Used daily for 1-2 years
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So easy to record feedback through email, chrome, intercom, slack and many more integrations Easy to use inbox for running through this feedback and matching it up with your roadmap The look and feel of the site is excellent Customer support is quick and very helpful Excellent community including a slack channel with helpful tips, articles etc. Portal is an excellent idea and great for engaging users and displaying the roadmap to prospective enterprise customers
I have been a customer for a while now and have had issues sharing the roadmap view with CEO/Investors etc. and it is still not perfect but I can see where improvements are being made to work towards this.
Alex K.
Computer Software, 1-10 employees
Used daily for 1-2 years
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Productboard is a great tool for software companies looking to build a process around their customer feedback.
Productboard's insights are a great way to process customer feedback and group that feedback into actionable features for our engineering team. The user impact score helps us prioritize this feedback based on needs, and when a feature is complete we can circle back to the insights and see everyone who requested the feature.
Sometimes the customization options can be overwhelming. It would be nice to have a templates feature that lets you reuse certain processes & functionality between views. I sometimes think I'm doing something the 'wrong' way because there are so many ways to accomplish it.
Nathan B.
Financial Services, 51-200 employees
Used weekly for less than 6 months
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I love the UI of the platform, the app feels modern and straightforward
The UX can be a little clunky, very easy to lose a feature and unable to search unless the term is exactly right
Verified reviewer
Legal Services, 11-50 employees
Used daily for 6-12 months
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Product board is an easily-navigable single source of truth for all product ideas along with a single source for all product feedback. Saves so much time and hassle for product managers whilst bringing together all stakeholders from around the business.
Can't really think of anything to be honest.
Verified reviewer
Internet, 11-50 employees
Used daily for less than 6 months
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I love that with Productboard you can collect all the customer feedback easily and customize it according to your needs. Thanks to this, it's easy to see what should be implemented first and which requests can wait
It can be a bit overwhelming at the beginning as it has a lot of different functionalities. However, [SENSITIVE CONTENT HIDDEN] was amazing on the calls and explained to us how everything works.
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