productboard Pricing, Features, Reviews & Comparison of Alternatives

productboard

All-in-one product management platform & roadmap tool

4.75/5 (108 reviews)

productboard overview

What is productboard?

productboard is a cloud-based product management and roadmap solution which helps product teams understand users’ needs, prioritize feature ideas, monitor progress, and more. The research board allows users to consolidate research and feedback, enabling the identification of trends and patterns. User feedback and idea upvotes can be collected through the feature voting panel in the public portal. Features can be prioritized using custom weighted scores which are based on alignment with strategic drivers, user impact scores, and estimated complexity versus strategic value. Once features are prioritized, plans can be fine-tuned in the releases board. Feature progress can be tracked from ideation through to delivery, with users able to customize stages to match their team’s workflow. Roadmaps can be shared with colleagues and customers, and a range of native integrations allow users to preserve their existing product workflows.
www.productboard.com

Pricing

Starting from
$49/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
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productboard reviews

Value for money
Features
Ease of use
Customer support
  4.4
  4.4
  4.5
  4.7
Eric Prugh

Simplest way for sophisticated insight consolidation, prioritization, and roadmap management

Used daily for less than 6 months
Reviewed 2019-10-26
Review Source: Capterra

We had an alignment and communication problem that we had to solve. Plain and simply, productboard gives us a clear way to communicate and collaborate on our product roadmap. And gives our team insight into how we think about and prioritize initiatives.

Pros
Consolidating insights from myself, our customers, and our team. I also really like the different views I can create and ways I can prioritize things by release and various scores. The public feedback forum is also really, really nice. Then the beautiful roadmap view is just icing on the cake.

Cons
Doesn't integrate to Clubhouse, which we are moving to from JIRA. We also didn't use the JIRA integration because we were on New JIRA. Which is why we are now on Clubhouse, which I'll save for another review. Also, I feel there are a couple of elements missing when looking at reporting and ongoing maintenance of tickets... but that's hard, and is probably something they're thinking about.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Joshua Parolin

Alas! We found our product management solution

Used daily for less than 6 months
Reviewed 2019-10-29
Review Source: Capterra

Over the past two years, we've tried about every product management solution under the sun. While many have been good, we hadn't found the best solution for *us* (a small team, 3 product people, 5 engineers). This is the first solution that's been adopted by the entire team, a big part due to the easy shared inbox for customer insights.

Pros
In order of benefit, here's what I like most so far about Productboard: (1) Aggregating product insights / customer requirements across all of our inboxes + Slack into one place (2) Ability to build a quarterly roadmap w/ existing tickets in Jira + w/ ability to write new features back to Jira as tickets (3) Ability to outline all of the components of our platform w/ features under each component - something we've never had before.

Cons
Some small nit-picks around interactions (eg. bulk selecting rows), but so far customer support has responded instantly to guide me in right direction.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Kaan Öner

A simple yet powerful tool for managing and communicating the product roadmap

Used daily for less than 6 months
Reviewed 2019-11-20
Review Source: Capterra

Productboard did enable us to create a manageable, customer value driven product roadmap that is in alignment with our corporate objectives and product vision. The communication of our product roadmap to different stakeholders is much easier now thanks to the customizable and stunning views.

Pros
Productboard has a very easy to use user interface, but still manages to provide you the functionality of customizable views with its powerful aggregations, filters, tags and view options. With the insights feature of productboard, it is very easy to parse the ideas and requirements of customers to product features and keep track of the customer demand for each feature in detail. The beautiful roadmap views which you can export for presentations are also a real timesaver.

Cons
An internal file viewer for common file formats (e.g. pdf, doc, xls) is needed for attachments. It would be preferred if the internal insights could be seperated from customer insights when calculating the user impact score which we utilize to measure the customer demand of features.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 9/10

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Hana Travnikova

The billing mechanism of individual plan is awful experience

Used daily for less than 6 months
Reviewed 2020-01-23
Review Source: Capterra

After spending some time on working with the tool and really enjoying its quality, I was sure that I would stay with it. But experiencing tricky non-transparent billing is just cold shower making the tool same as any other, just half way through to full value.

Pros
It is for sure well thought through tool.

Cons
It is not mandatory or sole source ... so charging individual for adding member without any alert or notice that just selecting someone as member from drop down menu automatically apply charging to your card is really awful experience ruining any value for the product

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Seth Green

Helps tell our product story

Used daily for less than 6 months
Reviewed 2019-11-09
Review Source: Capterra

This is helping us prioritize our features. A little help on our bandwidth and if we have the pipeline full. This helps us have a clean deliverable to stake holders. Very easy portal feature to better engage company and clients. Helping us manage our large client feedback pool from multiple sources.

Pros
Very visual. It can handle the large influx of customer feedback and help funnel that to the right part of our product. Helps other departments feel involved in the product evolution and road map. Great way to keep people in the loop to what we have cookin. Love the portal aspect. Very powerful feature set there. Can't wait to engage our client based with a full portal of where we are going, where we are, and where we've been. Easy self on boarding. Great sales process. Great overall.

Cons
Not too many cons yet. I don't anticipate too many. Not sure how fast they crank out new features yet.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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productboard pricing

Starting from
$49/month
Pricing options
Free trial
Subscription
View Pricing Plans

15-day free trial, no credit card required.
New Idea: $49/editor/month (billed annually) or $59/editor/month (billed monthly) - up to 20 contributors and 5 products.
Startup: $99/editor/month (billed annually) or $119/editor/month (billed monthly) - up to 50 contributors and 10 products.
Contact productboard for details of larger plans.

productboard features

Automatic Notifications
Collaboration Tools
Drag & Drop Interface
Prioritizing
Progress Tracking
Task Management
Task Tracking

API (208 other apps)
Activity Dashboard (136 other apps)
Activity Tracking (124 other apps)
Gantt Charts (119 other apps)
Multiple Projects (110 other apps)
Project Management (170 other apps)
Project Planning (130 other apps)
Project Time Tracking (168 other apps)
Project Tracking (122 other apps)
Projections (341 other apps)
Reporting & Statistics (115 other apps)
Third Party Integration (136 other apps)
Timesheets (116 other apps)

Additional information for productboard

Key features of productboard

  • Custom weighted prioritization scores
  • Roadmapping
  • Competitive analysis
  • Competitor tracking
  • IP address whitelisting
  • Data encryption
  • Feature backlog
  • Objective-aligned milestones
  • Prioritization matrix
  • User impact scores
  • Automatic score calculations
  • Team roadmap
  • Public roadmap
  • Customizable boards
  • Notifications/alerts
  • Product portal
  • Effort estimates
  • Progress tracking
  • Google Apps SSO
  • Status monitoring
  • Trend identification
  • Two-factor authentication
  • Feature voting panel
  • Feature prioritization
  • User segmentation
  • Feedback management
  • Roadmap export
  • Drag-and-drop interface
  • Research repository
  • Task management
  • Commenting
  • @mentions
View All Features

Benefits

Features can be prioritized using custom weighted scores based on alignment with strategic drivers, estimated complexity versus strategic value, and user impact scores.

Segmentation tools allow users to track which features meet the needs of different user personas or market segments.

The feature voting portal enables the collection of feedback on ideas, and sourcing of new ideas from end users.

Commenting and @mentions allow colleagues to discuss feature ideas and feedback in context, with notifications for new features or important feedback.

With the built-in task management tools, users can track key milestones and deliverables, and the progress of tasks which are common to multiple features, such as designs, mock-ups, and documentation.