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UserVoice vs Canny Comparison (2026)

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Good recommendations?

UserVoice logo

UserVoice

Canny logo

Canny

Overview

UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback.

Canny helps product teams to collect and organize user feedback and feature requests to better understand customer needs, and prioritize their product roadmap

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

19

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.3

70

5

4

3

2

1

38

21

8

1

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
68%
would recommend this app

4.6

77

5

4

3

2

1

50

24

1

0

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
79%
would recommend this app

Pros

“It is easy to manage the ideas, respond to users, and send messages.”
SS

Sam S.

UX Designer

“Overall, the experience has been positive, but we do question the value we get out of the idea management board for what we pay.”
SS

Sam S.

UX Designer

“The knowledge board and upvoting features are easy to use.”
SS

Sam S.

UX Designer

Pros

“The standout benefit is the transparency it provides - customers can directly see the status of their feature requests, understand what's in progress, and follow updates as features move through development.”
Verified reviewer profile picture

Barbara M.

VP of Customer Success

“The autopilot feature, the way posts are able to be merged if the user is entering similar keywords to other existing posts, the Intercom integration.”
MS

Melanie S.

CX

“From an operational standpoint, Canny helps us consolidate duplicate requests, quantify demand, and make data-driven prioritization decisions.”
Verified reviewer profile picture

Barbara M.

VP of Customer Success

Cons

Not enoughreviews yet

Cons

“Now, with MCP connectors and AI tooling, having info be siloed without being queryable by Dust/Notion AI etc is pretty difficult to work with unless you're SFDC.”
FC

Freeman C.

Customer Success Manager

“Also, one more thing on custom fields - they're not displayed in the post, but are visible in the admin panel, which also causes troubles in our process.”
MU

Madina U.

Product manager

“There's no way to make bulk changes to comments, which can be a little annoying if you get a lot of feedback from customers.”
TM

Tom M.

Product Manager

  • Vendor responds to reviews
  • Last review3 years ago
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total features40
  • API
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Bills of Material
  • CRM
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Discussions/Forums
  • Email Management
  • Engagement Tracking
  • Feedback Management
  • Gantt/Timeline View
  • Idea Management
  • Idea Ranking
  • Ideation
  • Innovation Management
  • Inventory Management
  • Knowledge Base Management
  • Mind Maps
  • Mobile Access
  • Multi-Channel Data Collection
  • Negative Feedback Management
  • Order Management
  • Polls/Voting
  • Predictive Analytics
  • Prioritization
  • Product Data Management
  • Product Lifecycle Management
  • Product Roadmapping
  • Production Scheduling
  • Project Management
  • Real-Time Analytics
  • Real-Time Data
  • Release Planning
  • Requirements Management
  • Resource Management
  • SSL Security
  • Segmentation
  • Self Service Portal
  • Single Sign On
  • Status Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Third-Party Integrations
  • Visual Analytics
  • Widgets
  • Workflow Management
  • Total features34
  • API
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Bills of Material
  • CRM
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Discussions/Forums
  • Email Management
  • Engagement Tracking
  • Feedback Management
  • Gantt/Timeline View
  • Idea Management
  • Idea Ranking
  • Ideation
  • Innovation Management
  • Inventory Management
  • Knowledge Base Management
  • Mind Maps
  • Mobile Access
  • Multi-Channel Data Collection
  • Negative Feedback Management
  • Order Management
  • Polls/Voting
  • Predictive Analytics
  • Prioritization
  • Product Data Management
  • Product Lifecycle Management
  • Product Roadmapping
  • Production Scheduling
  • Project Management
  • Real-Time Analytics
  • Real-Time Data
  • Release Planning
  • Requirements Management
  • Resource Management
  • SSL Security
  • Segmentation
  • Self Service Portal
  • Single Sign On
  • Status Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Third-Party Integrations
  • Visual Analytics
  • Widgets
  • Workflow Management

Integrations

  • Total integrations9
  • Asana
  • ClickUp
  • Discord
  • Fivetran
  • GitHub
  • Google Chrome
  • HubSpot CRM
  • Jira
  • Microsoft Entra ID
  • Microsoft Teams
  • Microsoft Visual Studio
  • Okta
  • OneLogin
  • Salesforce Sales Cloud
  • Segment
  • Slack
  • Stitch Labs
  • SurveyMonkey
  • Tray.io
  • Zapier
  • Zendesk Suite
  • Total integrations14
  • Asana
  • ClickUp
  • Discord
  • Fivetran
  • GitHub
  • Google Chrome
  • HubSpot CRM
  • Jira
  • Microsoft Entra ID
  • Microsoft Teams
  • Microsoft Visual Studio
  • Okta
  • OneLogin
  • Salesforce Sales Cloud
  • Segment
  • Slack
  • Stitch Labs
  • SurveyMonkey
  • Tray.io
  • Zapier
  • Zendesk Suite

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