Weave vs CallSource

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CallRail

RevenueWell

Call Logic

Lighthouse 360

Compare Weave and CallSource based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Acuity Scheduling

Acuity Scheduling is an online appointment scheduling solution that allows clients to self-schedule appointments or classes online, complete custom forms, receive confirmation notifications and reminders, and pay or donate with a credit card.

ClinicSense

ClinicSense is a clinic management software designed for health and wellness professionals, including massage therapists, physical therapists, chiropractors, and holistic medicine practitioners. The platform features online booking with appointment reminders, customizable SOAP notes, digital intake and consent forms, invoicing and payment processing, and client communication tools such as email newsletters and wellness check-ins.

Goldie

Goldie is a comprehensive software designed for salon and beauty professionals. The platform offers appointment scheduling, automated client reminders, and integrated payment processing capabilities to help reduce no-shows and streamline business operations. Beauty professionals can manage their calendars, create branded online booking websites, and track business performance through detailed reports.

Schedule more appointments, reduce no shows and impress your customers every step of the way – all without tying up your staff’s time.

Accounting Integration

Activity Dashboard

Activity Tracking

Alerts/Notifications

Appointment Management

Appointment Scheduling

Archiving & Retention

Audio Calls

Automated Attendant

Automated Scheduling

Availability Indicator

Availability Management

Billing & Invoicing

Booking Management

Calendar Management

Calendar Sync

Call Conferencing

Caller ID

Call List Management

Call Logging

Call Monitoring

Call Recording

Call Reminders

Call Reporting

Call Routing

Call Tracking

Call Transfer

Chat/Messaging

Client Database

Client Management

Collaboration Tools

Communication Management

Computer Telephony Integration

Confirmations/Reminders

Contact Database

Contact Management

Credit Card Processing

Customer Database

Customer Experience Management

Customer History

Customer Support

Customizable Branding

Customizable Caller ID

Customizable Fields

Customizable Forms

Customizable Reports

Customizable Templates

Dashboard

Data Import/Export

Data Visualization

Dental Practice Management

Discussions/Forums

Electronic Payments

Email Campaign Management

Email Management

Email Marketing

Email Reminders

Engagement Tracking

Event Calendar

Fax Management

Feedback Management

File Sharing

File Storage

Forms Creation & Design

For Physical Therapy

HIPAA Compliant

Interaction Tracking

List Management

Live Chat

Messaging

Mobile Access

Mobile Alerts

Monitoring

Multi-Channel Communication

Multi-Location

Multi-User Collaboration

Negative Feedback Management

Onboarding

On-Demand Recording

Online Booking

Online Payments

Online Scheduling

Online Voice Transmission

Patient Engagement

Patient Intake

Patient Scheduling

Payment Processing

Payment Reminders

Performance Metrics

Personalization

Practice Management

Progress Tracking

Project Management

Ratings/Reviews

Real-Time Analytics

Real-Time Chat

Real-Time Notifications

By industry, Weave reviewers are most commonly professionals in medical practice (36%). The most frequent use case for Weave cited by reviewers is appointment reminder (52% of reviewers).

Users and use cases

Reviewers appreciate being able to select only the services they need, which helps avoid unnecessary costs. Some users say the initial price is lower than competitors, but some reviewers report frequent price increases and extra fees. Some users feel the overall cost can become uncomfortable, especially when features are limited or not working as expected, and some feel the value does not always match the expense.

Value for money

The Weave integrations most frequently cited by reviewers are: Dentrix (a dental product rated 4.9 out of 5 for its integration with Weave) and Eaglesoft (a dental product, 4.9).

Integrations

Weave is an appointment reminder tool offering key features such as confirmations/reminders, SMS messaging, real-time notifications, appointment management, HIPAA compliance, and mobile access, among others.

Weave

Web-based

iPad

Android

Windows

iPhone

Ultimate

Elite

Office Manager

It only sends texts to designated cell phones, not just a number listed as "Main" unless you want multiple numbers from the same household to receive texts, which our clients have not been happy about.

Dental Assistant

It provided a convenient all-in-one communication platform that helped streamline patient calls, texts, and appointment reminders.

Managing Partner

With Weave, it's just a nightmare with the customer service and support. And guess what, any settings or setup you want to change, you only have to go through their customer support because whenever you make changes from their web portal, none of it gets actually reflected.

Managing Optometrist

I like that that Weave saves me time in the office by easily being able to communicate with patients through a quick text and also being able to communicate with my office team quick and efficiently from anywhere.

Patient Coordinator

Weave has made my job easier by the convenience of communicating with patients and the convenience of being able to see the schedule from home in case there is a snow day, I don't have to risk driving in the snow in order to reschedule patient's. With weave I am able to do that from home.

Director of Operations

They decided to initiate the port on a Tuesday during business hours, without asking us first, leaving us with no phone lines for hours and no way for our patients to reach us. When we attempted to contact them to find out what was going on (because we didn't know they were porting our number that day), we were told no port was happening, only to be contacted hours later after the port was completed by the very person we'd been trying to get ahold of all day, stating that the port was complete.

APRN

It has cost us money by ways of additional hours of staff having to continually contact weave support and chase down problems.

Physical therapist

We’ve been using Weave for our physical therapy practice, and it has been an absolute game-changer. When a catastrophic flood destroyed our clinic, including all our equipment, computers, and phones, Weave truly saved us. Because everything is cloud-based, we were able to stay connected with our patients without interruption.

Director of IT

We are given the option to manage our own system from the platform or can contact support to configure all of the settings of phone tree, call routing, etc...

Manager

The thing that really stood out to me about Weave was the texting feature that made it easy for communication to happen.

Vet Tech, Practice Manager and Receptionsit

Wish my signature would show up. If a client has multiple pets scheduled at the same time and they confirm their appointment, it only confirms 1.

We upgraded from an old phone system to Weave phones, that are not only nice units and mobiles, but also have the integration with our software.

Vet Tech

It is a great communication tool and has many features like scheduling and appointment management.

Practice manager co-owner

The limitations were that I could not use my vehicle controls to make and answer calls - I could work around that.

Although Weave integrates well with our practice management system, we still have to pull up the patients separately from the Weave app, which adds some time to our interactions with patients.

Associate Veterinarian

Unfortunately, we have never gotten our call tree to properly work and there isn't a function to automatically place incoming calls on hold.

Front Desk Coordinator

They do not tell you that when they are selling the platform. When you are a busy dental office, which I have 40 years experience, it is difficult to run a practice with out

We use it daily for texting, phone calls, and reminders.

Being able to pick and choose which services we want is amazing rather than having to pay for a steep package price with lots of features we don't need.

It sometimes is confusing to me, seeing how it sends messages to patients that we rescheduled so I can see how it would be confusing to our elderly patients thanking them for coming in when we rescheduled their appointment.

Assistant Manager

In addition, you have the option for mass texting and sending forms for patients prior to scheduling.

Navigating through the menu items - voicemail, calls, messaging is cumbersome and not recommended while driving.

Marketing Director

From the beginning, we’ve struggled to get help with problems—especially with Weave Help not working—and despite numerous calls and emails over the past year, no one has followed up or resolved the issue.

We also use them as our fax service, so we were able to drop the old company we were using for faxes.

I laid out to the sales team in detail as to how I run my mobile business communication.

We love how it integrates with our eaglesoft software so when someone calls I already know all their information before I even pick up the call.

Owner

Weave is not integrated with our software as of date and appointment reminders were one of the main reasons I signed up with weave.

Scheduling - Marketing Coordinator

The ability to text and call patients directly from the software has greatly improved our efficiency and responsiveness.

The pricing felt a bit high compared to what we were getting, especially as our practice grew and needed more robust features.

Medical Assistant

I love using it on my mobile device as well.

Optometrist, owner

I love that I can check my schedule, voicemail, and office texts from anywhere using the Weave app.  

Owner Doctor

There are no robo calls, which we need as an office that has older patients and mostly home phone numbers without email-

For a dental practice with multiple locations, Weave has great integrations with our practice management software.  

Lead dental assistant

I like that you can stay in touch with patients, confirm patients and fwd calls when you are out of the office

Financial Coordinator

I love that Weave sends a text automatically when we miss an incoming call

Office Coordinator

other then when confirming patients a couple days out if they respond with a C it will not automatically confirm these appointments.

Dental Office Manager

During a power outage, we were able to access our schedule and communicate with patients through the Weave app.

Patient Care Coordinator

We can text patients who chose that option of communication to help with lowering phone calls.

Weave also confirms all appointments 7 days ahead and a couple days before and an hour before so the no-shows have dropped significantly!

Helps our patient's that are hearing impaired and depend on text messages through their mobile devices.   

BILLING MANAGER

The schedule being linked to Weave is excellent and makes texting patients regarding their appointments super convenient.

It’s not just a phone service—it’s a complete solution that has greatly improved the efficiency and reliability of our practice.

Maybe a way to update the hold music and a way to update the way we set up phone tree.

We used 3 other texting and phone systems and this one by far is the best.

Optician and Social Media

Email campaigns are difficult to navigate and customize to choose what patients we send emails to.

Sometimes in the app you have to do a lot of back clicking to get to the home screen, which can be a little annoying.

Weave vs CallSource Comparison (2026)

Weave

CallSource

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives