Weave vs TrueReview

Trustpilot

Birdeye

Podium

Solutionreach

RevenueWell

Lighthouse 360

Compare Weave and TrueReview based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Lighthouse 360 is a patient communication management software that helps dental practitioners manage bookings, treatment plans, and payments. The platform enables supervisors to automatically send confirmations and reminders for upcoming appointments and follow-ups.

Solutionreach is a patient engagement platform designed for healthcare practices of all sizes, including primary care, multi-unit operations, and specialty practices. With this solution, healthcare teams can access a comprehensive set of capabilities including website management, online scheduling, reputation management, follow-up surveys, patient portal, telehealth, and more.

RevenueWell is a cloud-based dental practice management software designed to help organizations manage patient appointments, communication, reminders, payments, marketing, and more via a unified portal. The platform includes a VoIP system, which dental practitioners to engage with the patients via phone, text, email, and fax.

Weave is the all-in-one customer communications and engagement platform for small and midsize business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

Accounting Integration

Activity Dashboard

Activity Tracking

Alerts/Notifications

Appointment Management

Appointment Scheduling

Archiving & Retention

Audio Calls

Automated Attendant

Automated Scheduling

Availability Indicator

Availability Management

Billing & Invoicing

Booking Management

Calendar Management

Calendar Sync

Call Conferencing

Call List Management

Call Logging

Call Monitoring

Call Recording

Call Reminders

Call Reporting

Call Routing

Call Tracking

Call Transfer

Caller ID

Chat/Messaging

Client Database

Client Management

Collaboration Tools

Communication Management

Computer Telephony Integration

Confirmations/Reminders

Contact Database

Contact Management

Credit Card Processing

Customer Database

Customer Experience Management

Customer History

Customizable Branding

Customizable Caller ID

Customizable Fields

Customizable Forms

Customizable Reports

Customizable Templates

Dashboard

Data Import/Export

Data Visualization

Dental Practice Management

Discussions/Forums

Electronic Payments

Email Campaign Management

Email Management

Email Marketing

Email Reminders

Engagement Tracking

Event Calendar

Fax Management

Feedback Management

File Sharing

File Storage

For Physical Therapy

Forms Creation & Design

HIPAA Compliant

Interaction Tracking

List Management

Live Chat

Messaging

Mobile Access

Mobile Alerts

Monitoring

Multi-Channel Communication

Multi-Location

Multi-User Collaboration

Negative Feedback Management

On-Demand Recording

Onboarding

Online Booking

Online Payments

Online Scheduling

Online Voice Transmission

Patient Engagement

Patient Intake

Patient Scheduling

Payment Processing

Payment Reminders

Performance Metrics

Personalization

Practice Management

Progress Tracking

Project Management

Ratings/Reviews

Real-Time Analytics

Real-Time Chat

Real-Time Notifications

Real-Time Reporting

Weave

Android

Web-based

Windows

iPad

iPhone

Front Desk Coordinator

The effectiveness, proficiniency along with it's efficiency with which it works for business is amazing.

General Manager

Once you have realized how bad and precarious this service is trying to cancel your contract is a nightmare.

Office Manager

I love the integration with our practice management software, and that patients like the features that allow text responses and ease of communication with our office.

office manager

I love the ease behind weave, it's simple and not complicated plug the phone in sync it with my software and I was good to go.

Receptionist

So far it has been great. It's very user friendly & I am so happy we are using it at the office.

Owner

I haven’t had such a comprehensive customer support team. Their team is amazing top to bottom and you can tell it’s because they care about the customer and care about who works for them.

It's great that we can send wellness forms to any phone number, and using our office number for texting is awesome while utilizing a virtual waiting room.

Doctor/Owner

I like the ease of use, as well as the functionality. I like how easy it is to contact patients, as well as keeping the whole team informed.

I've had multiple minor issues that Weave support has failed to address or fix. For example, we have had problems with patient photos being taken out of our practice management software by Weave.

Dentist

Sadly, these fixed issues are seemingly only temporary, as some problem occurs at a random time in the future, despite not changing ANYTHING in settings or calling customer support.

Practice Administrator

I have been very pleased with Weave from the beginning. It has saved us time and money.

Office & Client Care Manager

We were led to believe it was MUCH more customizable than it actually is. I am really furious that we were told we could have our forms customised and we cannot.

We called last fall to get a problem with the phones fixed and they created another problem in trying to fix it. One of the biggest dreads of my day is when someone says, "I need you to call Weave.

The team chat features are great for interoffice communication, and the text options make customer communication easier. Faxing is very helpful too.

Administrator/Owner

Weave has been a great experience and definitely worth the cost. Customer support is always spot on.

It is user friendly, has an app feel so it's easy to maneuver, can reply to clients in text conversation. Easy to check voicemails too.

Owner / Optometrist

Weave integrated so easily into our system and daily lives that the impact was immediate. Communications on all levels have improved, and all involved have been easy to train and work with.

front desk , billing

Supper easy to use , text message is the new thing so everyone replies and answers quick. Love the review button to send out and we see who responded and can write back.

Weave screenshot: Weave reviews

Weave screenshot: Weave customer details

Weave screenshot: Weave phone reports

Weave screenshot: Weave auto text

Weave screenshot: Weave manual card entry

Freelancers

Large Enterprises

Mid Size Business

Small Business

Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by over 200,000 businesses to deliver measurable growth with AI. With Birdeye, brands harness the power of intelligent agents to run marketing, automate engagement, and drive business outcomes at scale.

A customer review management tool that brings businesses and consumers together through reviews.

Podium is an AI-powered platform that helps businesses manage and convert leads. The platform is designed for a range of industries, such as automotive, healthcare, home services, and retail. It includes a virtual assistant that can drive leads, schedule appointments, and market the business. The system consolidates leads from various channels, including phone calls, text messages, website forms, and third-party sources, into a unified AI-powered inbox.

TrueReview is an easy-to-use, all-in-one tool that helps businesses quickly collect, manage, and respond to customer feedback.

AI/Machine Learning

Automated Responses

Brand Management

Campaign Management

Commenting/Notes

Keyword Tracking

Media Monitoring

Multi-Channel Campaigns

Predictive Analytics

Real-Time Data

Reminders

Reporting & Statistics

Reporting/Analytics

Response Management

Review Badge Management

Review Monitoring

Review Notification

Review Request

Review Sharing

Scoring

Search/Filter

Sentiment Analysis

SMS Messaging

Social Media Integration

Social Promotion

Social Sharing

Survey/Poll Management

Surveys & Feedback

Template Management

Third-Party Integrations

Visual Analytics

Website Integration

Widgets

TrueReview

Accounting Manager

The tech support was great when I needed help. The program is very easy to use, which is always great.

Manager

I like the screening process where you have a chance to resolve a problem before a person negatively critiques you. I also like to easy format and AI option for responses.

We have been using this for quite some time and have great success with the amount of reviews that we have been getting.

Attorney

The customer service is very good. They respond promptly and are always willing to help.

president

Positive reviews help my business to grow and is pretty user friendly.

Weave vs TrueReview Comparison (2026)

Weave vs TrueReview Comparison (2026)

Weave

TrueReview

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives