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Zimbra Collaboration Suite vs Gmail Comparison

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Overview

Zimbra Collaboration is an enterprise-class solution for company collaboration with email, calendar and file sharing tools....

Category Leaders

Gmail is a free, advertising-supported email service offered as part of Google Workspace (formerly G Suite), with 15GB of...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

Free

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

0

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

91

5

4

3

2

1

46

36

8

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

5

4

3

2

1

10.2K

1.7K

185

20

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

What I like the best about Zimbra are its splendid storage volume and the mobile version. Our colleague has access to emails even when they are traveling or away from the office.
We can integration this suite with informative applications like Ted, IBM redbooks to view our daily feeds which is quite helpful for the people who are more interested in gaining knowledge.
I like the easy installation and the web administrative console which can be used for many admin tasks. The Desktop app is great and easy to use.

Pros

I have great experience with that solution, I recommended to use this solution it's totally secure and free of cost.
Excellent overall, keeps me organized, and the ability to make folders for emails is great for organizing business records.
The ease of switching between screens and the auto save feature is a life saver. Gmail's ease of use is wonderful for all.

Cons

The update processes are complex, since they must be done in a controlled environment, because they can produce an error and place the entire service offline.
Hard to customize the installation, lost data when I needed to migrate to another server. The API uses XML-RPC which is not easy to use, JSON is a lot easier.
The read messages do not drop down to low priority, so if I leave one unread so I can come back to it. The message gets buried in the inbox.

Cons

There is also no customer support for Gmail so if you have an error or problem you are on your own which can be frustrating at times.
Can easily be hacked if your phone or laptop is lost. Hard to recover if forgot password.
I dislike the way it filters emails into spam sometimes. I have to monitor spam every so often to make sure I didn't miss any important emails.
  • Vendor responds to reviews
  • Last review5 months ago
  • Vendor responds to reviews
  • Last review7 days ago

Key features

  • Total features22
  • API
  • Access Controls/Permissions
  • Activity/News Feed
  • Alerts/Notifications
  • Autoresponders
  • Calendar Management
  • Collaboration Tools
  • Communication Management
  • Contact Management
  • Content Management
  • Email Campaign Management
  • Email Management
  • Email Monitoring
  • Email Templates
  • Email Tracking
  • File Sharing
  • Group Management
  • Inbox Management
  • List Management
  • Live Chat
  • Mobile Access
  • Mobile-Optimized Email
  • Multiple User Accounts
  • Prioritization
  • Real Time Editing
  • Real-Time Chat
  • Reporting/Analytics
  • Response Management
  • Screen Sharing
  • Search/Filter
  • Spam Blocker
  • Task Management
  • Third-Party Integrations
  • User Profiles
  • Video Conferencing
  • Total features19
  • API
  • Access Controls/Permissions
  • Activity/News Feed
  • Alerts/Notifications
  • Autoresponders
  • Calendar Management
  • Collaboration Tools
  • Communication Management
  • Contact Management
  • Content Management
  • Email Campaign Management
  • Email Management
  • Email Monitoring
  • Email Templates
  • Email Tracking
  • File Sharing
  • Group Management
  • Inbox Management
  • List Management
  • Live Chat
  • Mobile Access
  • Mobile-Optimized Email
  • Multiple User Accounts
  • Prioritization
  • Real Time Editing
  • Real-Time Chat
  • Reporting/Analytics
  • Response Management
  • Screen Sharing
  • Search/Filter
  • Spam Blocker
  • Task Management
  • Third-Party Integrations
  • User Profiles
  • Video Conferencing

Integrations

  • Total integrations13
  • Asana
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Teams
  • Okta
  • OneDrive
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Zapier
  • Total integrations1285
  • Asana
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Teams
  • Okta
  • OneDrive
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Zapier

User reviews that mention these apps

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Rafael B.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Zimbra Collaboration Suite logo

Zimbra Collaboration Suite

Personally, I prefer Microsoft Exchange email, especially for the download of attachments.

Reviewed 6 years ago

It really has not brought me many benefits since they imposed it on me as an email at work. I much preferred the presentation and management that the hotmail had a few years ago.

Pros

The general presentation menu is quite friendly to the eye., as well as its versatility to be used in cell phones.

Cons

The tricky process associated with downloading attachments compared to emails such as gmail or firefox.

cw
AvatarImg

cindy w.

Financial Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Zimbra Collaboration Suite logo

Zimbra Collaboration Suite

Zimbra review from where I stand

Reviewed 2 years ago

Awesome experience we have had

Pros

It is a very secure gmail like e-mail collaboration suite. It works as if your company is running all the features of gmail without the price tag. It is awesome when proerly configured

Cons

Very difficult to install. You would need a professional installation to get the Zimbra to run efficiently on your Server

SA
AvatarImg

Syed Arbab W.

Banking, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Zimbra Collaboration Suite logo

Zimbra Collaboration Suite

Its a good product with low cost on-premise mailing and collaboration suite!!

Reviewed 6 years ago

Our organization is based on Linux with end user using the same and we really don;t want to go MS Exchange option so we left with choices of Lotus Notes (Which is a very good yet expensive product), Novell groupwise and Zimbra. Having tested Zimbra around more than 10 years ago we choose this. It has the flexibility to provide mobile base, thick client and thin web base client. So it was good choice and we are quite satisfied with our decision back then

Pros

Its scale-able, robust, secure and low cost. Based on Postfix and other opensource packages it provides good emailing solution. All the included packages are thoroughly tested before included in release. With most of the world going to cloud for email for the organizations need low cost yet secure and scale-able on premise mailing solution Zimbra is a good option. It has very good Web base UI which is very easy to use. There is no performance issues. Visibility with logs is very good . Zimlets are very cool features you can add on

Cons

The support is a bit so so maybe because of change of so many owners of the company. The web ui can use skin option to make it look and feel like different email platform in the market, e.g. if someone is use to outlook or gmail ui then a them/skin could provide that

KP
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Karan P.

Computer Software, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Gmail logo

Gmail

Irreplaceable tool for email communications

Reviewed 2 years ago

Collaboration across other G Suite products saves a lot of time and effort

Pros

UI/UX has improved consistently over the years Filters, shortcuts, and sentence auto-complete features are extremely useful!

Cons

Limited analytics offered - not sure how many newsletters we get subscribed to, % of open/unread emails, etc. The ability to unsubscribe to emails from a dashboard is needed

MS
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Manjot S.

Education Management, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gmail logo

Gmail

Gmail User

Reviewed 2 years ago

Overall Experience is great and would like to give 7/10

Pros

The Inbox, Spam Detection and Filtering of emails.

Cons

The Collaboration feature, I don't like.

NN
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Nina N.

Accounting, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gmail logo

Gmail

Convenient email

Reviewed 2 years ago
Pros

The features that gmail has developed over time have been very useful, such as autocompleting sentences, attachment check, promotional segregation. It integrates well with the rest of the google suite which is equally as useful for collaboration.

Cons

No cons, gmail to me has been the easiest email client comparatively.

CR
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Chad R.

Building Materials, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gmail logo

Gmail

Is Gmail right for you?

Reviewed a year ago

If you have a small team of people and don't want to shell out money for a collaborative Microsoft Office/Outlook product this is the answer. Its efficient, streamlined, and easy to use and integrate into your company. Shared calendars are extremely effect as well. This allows you to use the other G-Suite products easily.

Pros

Its completely free. For everything that it offers, from the customization to how you are able to create a hierarchy for a business it is excellent. It integrates with the G-Suite seamlessly and allows for easy collaboration.

Cons

Spam can get through the filter. Once you block the address its fine but can be a little annoying.

AE
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Andrew E.

Information Technology and Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Gmail logo

Gmail

Excellent tool for business

Reviewed 2 years ago

Overall, Gmail is an excellent product to use for business! You can sync your contacts, setup secure managment, and block spam in a few settings. It has saved staff countless time.

Pros

Ease of use, contact sync, email management

Cons

Collaboration tools may not be for every business needs

SF
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Stephanie F.

Construction, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Gmail logo

Gmail

Gmail - It is impossible to search anywhere else.

Reviewed 2 years ago
Pros

Love that Gmail is so easy to use but the thing I boast about most is that the search feature is so much more functional and finds everything quickly versus our other email platform we use that does not when you search the same inbox.

Cons

There are less collaboration features like tagging in Gmail.

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Nadir S.

Higher Education, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gmail logo

Gmail

Best Web-Based Email Client

Reviewed 3 years ago

I have loved Gmail overall. It is well-integrated into the Google collaboration suite (Google Drive, Docs, Sheets, etc.). The service has excellent security features, great spam detection, and is free to use, as long as you are willing to see some fairly non-obtrusive ads.

Pros

The best feature of Gmail is undoubtedly the search. Google-powered search results inside your inbox add a ton of value. I use Gmail for personal use, used it as a student, and have purchased it for our family's non-profit. My current employer uses Outlook and O365. If you want to look for anything - an attachment, an email with a particular subject, you are all set in Gmail. In Outlook - good luck finding anything. And it will give you the garbage results after a significant wait. Gmail can also keep you organized if you allow integration with Google's assistant and other services (calendar, meet, voice, etc).

Cons

This is not really a con, but it's not Gmail's strength: the service is not meant for use offline. You can add it to Outlook, but you'll lose most of it's online features. Online, you don't get things like mail-merge, or... as it may be obvious, offline access to your messages. I am almost always online, and my recent messages are downloaded to the mobile client.

BP
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Bastien P.

Internet, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Gmail logo

Gmail

Le logiciel que tout le monde connait

Reviewed 7 months ago
Pros

Un logiciel simple et facile à prendre en main en raison de son nombre d'utilisateurs. Bouclé avec le reste de la suite google il devient redoutable (partage de fichier dans le drive, ajout de lien vers des confcalls..)

Cons

Nécessite la suite google pour être très pertinent

Showing original review in French. See translation

MC
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Michael C.

Security and Investigations, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gmail logo

Gmail

Excellent

Reviewed 3 years ago

I've used gmail for many years and have never been let down. WIth a huge volume of email, Google makes it very easy for me to find specific items quickly.

Pros

It's very intuitive. Super simple to setup and configure.

Cons

No complaints thus far. I use the full Google suite.

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Harjeet K.

Human Resources, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Gmail logo

Gmail

Gmail is a must have software

Reviewed 2 years ago

Overall gmail - professional and free- both versions are great to use.

Pros

Gmail is loaded with every feature you can thing of. It's convenience to use, user friendly interface, Analytics features and security features are awesome

Cons

Nothing to dislike as such. The gmail suite is bit expensive

TE
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Tony E.

Financial Services, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Gmail logo

Gmail

Outdated yet still highly needed in modern collaboration and communication

Reviewed 4 years ago

Gmail is still a heavy hitter when compared with other email software, and at times is the clear favorite. But it is lacking in terms of innovation which may harm its core functionality in firms like ours.

Pros

I, like many others at my firm, are frequent Gmail users. We have used Gmail as our primary server mail for years. Its how we communicate with clients and staff. Although Gmail will forever be apart of our firm's blood and system, and its features will forever be iconic and easy to use. Sending and receiving mail is easier on Gmail than it is on most email platforms, especially Yahoo and Aol.

Cons

Gmail is highly lacking in innovation on the collaboration side, especially for internal collaboration. Other platforms like Slack and Trello are proving to be far more useful than the traditional back and fourth sending mechanism offered by Gmail.

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Paul C.

Consumer Services, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gmail logo

Gmail

The choice for your SMB

Reviewed 2 years ago
Pros

G Suite is the market leader, and in surveys at multiple companies, employees have overwhelmingly preferred G Suite to alternatives (chiefly Office 365).

Cons

Support can be difficult. It typically requires a few searches through help articles and public forums. They have the option to pay for phone support, but we haven't had to use it.

CC
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Chris C.

Human Resources, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gmail logo

Gmail

Terrific, free email resource

Reviewed 2 years ago

Overwhelmingly positive. I'm used Gmail for years on my personal account and have been using it for business purposes the past couple of years too.

Pros

Free, extremely intuitive, gets you access to the G-Suite which is a great free alternative to the Microsoft suite of products.

Cons

Honestly, nothing. It's free, what more could you want!

AC
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Aurore-Cecile V.

Research, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Gmail logo

Gmail

Easy to use mailbox

Reviewed 3 years ago

Allow to use google mailbox and all google suite tools

Pros

Easy to access and search for email. Good android app. I like intuitive writing and reply suggestions

Cons

Can be hard to find is way across email and arborescence. I can't find any other negative thing to say

PM
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Patricia M.

Nonprofit Organization Management, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gmail logo

Gmail

Organizing and teaching

Reviewed 2 years ago

So many benefits in collaboration

Pros

Effective and helpful In working on communication with teams

Cons

Wish I could improve on my own skills because I get so many requests for donations

CB
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Cathy B.

Higher Education, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gmail logo

Gmail

GMail Above All

Reviewed 2 years ago
Pros

GMail is extremely easy to use, provides multiple platforms to collaborate with your team.

Cons

I wish there was a way to connect GMail Suite applications with Microsoft

YN
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Yash N.

Internet, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Gmail logo

Gmail

It's Gmail, can't go wrong

Reviewed a year ago

I've had a great experience with the entire Google suite.

Pros

The search and tab management comes very handy for my work.

Cons

Archive is a feature that Google can definitely improve.

NS
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Neil S.

E-Learning, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Gmail logo

Gmail

Gmail review

Reviewed 3 years ago

our work uses G-Suite with Gmail and it works great

Pros

For a free email service, Gmail is the gold standard - lots of features, and seamlessly connects with other Google products

Cons

Nothing really to dislike about the software - once you exceed 15 GB of email storage, you're asked to pay $20/year to increase your storage to 100 GB which is still reasonable

LS
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Luis S.

Education Management, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gmail logo

Gmail

Gmail for everyone.

Reviewed 3 years ago

When incorporating the Google Suite, mail is an option worth using.

Pros

The best feature of this software is that when you log into your Google account, you automatically log into your mail account as well. Using Google Chrome, the app is easily available through the apps icon on the menu bar.

Cons

The search feature requires an exact match when looking for a specific email, making search a bit difficult when you only remember part of the senders address.

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Dan P.

Marketing and Advertising, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gmail logo

Gmail

Great Email Software

Reviewed 2 years ago

Use it for work and personal. Use google suite as well.

Pros

Easy to use. Great for work. Google Hangouts is pretty good too and everything is integrated with other Google products.

Cons

Sometimes it's annoying to switch between my personal account and my professional one when using other products even if it is in a google email.

AR
AvatarImg

Verified reviewer

Human Resources, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gmail logo

Gmail

Best application for email management

Reviewed 3 years ago
Pros

The user interface is delightful to use. Very simple and easy to understand the functionalities while providing greater control over the emails you get.

Cons

Nothing much to dislike about Gmail, except that the collaboration tools that exists are a little lacking.

SC
AvatarImg

Sonny C.

Printing, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Gmail logo

Gmail

G is for Great!

Reviewed 3 years ago

We used G-mail in G-Suite to set up our company email. Then we used outlook for users to manage their email. Managing the email accounts, we use the G-suite Admin.

Pros

Easy to use and setup. Accessible on desktop and phone app. If you don't have outlook on your desktop, you can just use the g-mail at google.com.

Cons

Cannot setup rules to manage incoming mail. For personal use, this is just fine, but for corporate, wherein you need to manage different incoming mails or even setup an auto reply or out-of-office schedule, it is a must. Workaround is to set up g-mail account in outlook .

AR
AvatarImg

Verified reviewer

E-Learning, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Gmail logo

Gmail

Works wonders with Google Suite. Can potentially work better with MS Suite.

Reviewed 5 years ago
Pros

1) Easily integrate with other G Suite apps such as Drive, Sheets, Docs. 2) Easily integrated with MS Outlook Desktop Client through G Suite Sync for Microsoft Outlook.

Cons

1) Filters for forwarding don't support more than 1 email address at a time, so you have to create a new filter just to forward to another email ID. 2) HTML rendering is completely different from MS Outlook. This often wreaks havoc in formatting for HTML text emails. Makes a neatly composed email look like trash. Further, any content from an MS Application pasted into Gmail, leads to a formatting catastrophe. 3) Very plain user interface. 4) Important, official emails often get miscategorized as Updates or Promotions and may get skipped if the recipient isn't vigilant enough!

AR
AvatarImg

Verified reviewer

Education Management, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Gmail logo

Gmail

Gmail plus much more

Reviewed a year ago

Modern email with lots of collaboration tools

Pros

An email account with so much more. I like the chat and group chat features but I love best if the other tools that come connected with an gmail account. The direct connection of my gmail account to my google drive are priceless in keeping my files organized but more importantly being able to easy share collaboratives documents with my contacts.

Cons

Sometimes the chat features/ spaces can be a bit overwhelming. They also require of bit of fiddling around to arrange the display and make you do not miss notifications.

RR
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Rylie R.

Medical Practice, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Gmail logo

Gmail

GMAIL REVIEW

Reviewed 4 years ago

I have loved using Gmail, it makes it easier to communicate with classmates and use.

Pros

I love that it is so user friendly. I love that you can easily categorize things and you can customize it to make you feel more you.

Cons

G-suites can be annoying sometimes when you are sending things outside of your suite.