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Gmail

Free email and inbox management app, from Google

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Gmail Pricing, Features, Reviews and Alternatives

Gmail product overview

What is Gmail?

Gmail is a free, advertising-supported email service offered as part of Google Workspace (formerly G Suite). With 15GB of email storage provided for free, users can access Gmail as secure webmail, as well as via POP3 or IMAP4.

Key benefits of using Gmail

• Choose a professional looking custom email - e.g. joe@yourcompanyname.com - for your company and team members to use.

• Host video meetings with up to 15 participants, straight from your Gmail inbox, with Hangouts.

• Access your email account on Android, iPhone, and Blackberry devices, via native mobile apps or the Gmail mobile web app.

• Automatically sort and label incoming emails with Gmail's color-coded inbox filters, similar to 'folders' in old email programs, but emails can have multiple labels applied.

• Recall or 'unsend' emails for a short period of time after you've clicked "send".

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Phone Support
Knowledge Base
Email/Help Desk

Training options

Videos

Gmail pricing information

Value for money

4.8

/5

6.3K

Price starts from

Free

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Gmail features

Functionality

4.7

/5

6.3K
Total Features8 2 categories

Most valued features by users

Reporting/Analytics
API
Contact Management
Inbox Management
Email Templates
Search/Filter
Auto-Responders
Spam Blocker

Functionality contenders

Gmail users reviews

Overall rating

4.8

/5

6.3K

Positive reviews

98%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.46/10
Rating distribution

5

4

3

2

1

5,354

929

90

7

3

Pros
Gmail is a smart-looking, simple and reliable software. It has stronger spam-detecting features than some of its competitors and is, on the whole, user friendly and intuitive.

EP

Euthymia P.

I love that I can sync across all devices and have my photos and documents attached to one account. Gmail is the best email provider because of its simplicity and ease of use.

AR

Anonymous Reviewer

It is the best way to connect with others by using gmail chats. It has the one more thing that gmail give space to save our files or doc or any thing else which is very good in this application.

Saqib S.

Cons
Can easily be hacked if your phone or laptop is lost. Hard to recover if forgot password.

BG

Billy Gabriel D.

There is also no customer support for Gmail so if you have an error or problem you are on your own which can be frustrating at times.

LW

Laura W.

The problems of receiving mails because it is connected to google,the lack of offline is a discomfort for my side.

Tony M.

Overall rating contenders

Overall Rating

Industry standard, AT A COST

Reviewed 16 days ago

Transcript

Josh: Hi, I'm Josh. I'm a law firm owner and partner. I give Google Gmail a five out of five. For more...

CG

Ciara G.

Consultant

Fund-Raising, 51-200 employees

Review source

Overall Rating

Best service for ALL email needs

Reviewed 16 days ago

Transcript

Ciara: Hi, I'm Ciara. I am a community engagement manager, and I give Gmail a five. For more videos like...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gmail works for me

Reviewed 10 months ago

I use my Gmail account to make phone calls, send and receive emails and attachment I love it. I never miss an email. I am completely confident that when I send my emails or attachments that they will be received immediately. I love the Hangout option that is available with Gmail, I use that often as well. My overall experience has been a good one with Gmail and I don't plan on using any other email apps in the near future. Gmail is the easiest app to use for communicating and grouping chats and emails. It is easy to forward attachments as well.

Pros

Gmail is so easy to use. I love the extra features that Yahoo does not offer, like phone calls and hangout. When I finally discovered Gmail I deleted my Yahoo account. I like all the extra features on my Gmail account. I like the Hangout the most. I I use it for group video chats mostly for work. I have never had a delay or problem with the video chat. I even like it better than the Zoom app. Overall Gmail is the best email option for me. I check my email at least once a day and I use Hangout at least once a week. For that reason I encourage people to use Gmail for the opportunity for free communication. There is another advantage for Gmail which has helped me greatly. Gmail saves your information so it makes it easier to change cell phones, so very helpful.

Cons

I feel there are no cons with Gmail. At least not for me. I have been using it for over 5 years and have not even found a glitch. The way it is set up is much sleeker and neater than the Yahoo in witch I was using over 8 years. I do not really have any complaints I am a huge fan of Gmail. I did have to try multiple time to create my user name so I ended up using a suggested user name, it took me a while to get accustom to that so that is my one complaint about Gmail. As I stated before I have been using Gmail for years and haven't had any problems with it. I use my Gmail account daily so I haven't had to dealing with the disadvantage that people see if your Gmail is not as active, it will be shut down on you.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Gmail. A modern and secure option to MS Outlook

Reviewed 8 days ago

I use Gmail exclusively. I can set the application on my phone up to look the same as the one on my Computer. I use IMAP so an email sent from my phone is synced with my computer to give me a similar and intuitive experience no matter what device I am using. I can "file" information such as a picture of a receipt or details of a customer just by adding a label and sending it to myself. I can do this on my phone or tablet or computer and then use the label to search for it later if I need it

Pros

Installation. I can sit down in front of any computer or phone or tablet, open a web page, log in and my emails are there. All my settings are there. I don't need to hire a tech to set it up, just log in and away you go. While I use the search feature more often, Zero installation cost or maintenance saves me hundreds of dollars I would have otherwise spent on a technician to set it up and maintain it.

Cons

It can be difficult to convince customers to ditch Ms outlook and use Gmail instead. Gmail has all the same features as outlook however some require you to think in a different way (i.e. labels vs folders)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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No other alternatives for our business

Reviewed 6 months ago

We didn't really want to use Gmail but there are very few alternatives for our business. We use Google Workspace for our company so unfortunately we are king of stuck with Gmail rather than choosing it ourselves. This is mainly due to the fact we we already pay for Gmail storage.

Pros

Integrating our customised business email addresses into Gmail is probably the most useful feature Gmail provides.

Cons

From the start of using Gmail for our business email addresses we constantly get a "something is wrong" alert on our accounts. Formatting doesn't work when cut and pasting other fonts or colours, and the general experience of Gmail is, well, clunky, if that's the word. While it offers lots of custom features it is hard to find out how to use them as the support is just a Google Forum, therefore spending far too long trying to find the right answer. Finally the limit to file size attachments is frustrating. As a media company I send large attachments and after surpassing the 25mb limit a link is then provided to the other remailing attachments. I'm then going back and reducing file sizes as it doesn't look professional in my opinion.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Gmail is literally my brain saved in a program

Reviewed 13 days ago

I have had the same email address with gmail for over a decade, and i had some messages I saved when my children were little from me sending photos to myself to save in my email. I never have to worry about those memories being deleted, ever, or getting lost or anything else. They have been there for years and I plan to keep them even longer for my kids to be able to look back on and print whenever...

Pros

I just really enjoy every single feature! There are honestly too many to even think of or name off here but gmail is and never has been JUST about checking your emails. You can do everything from this app if you wanted to. I find it very helpful that any email I have ever entered stays stored somewhere in gmails “mind” even if I have long forgotten, I love that if I am wondering if a email is legit or not, gmail shows me the correct spelling and everything of the email recipient in mind. I love that I can keep certain messages in folders for YEARS, and never ever have to worry about them going anywhere or ever being deleted

Cons

Honestly while I wish it was a bit easier to search through messages for keywords and for gmail to pick up on any typos while searching and find it even if you’re not 100% sure, that’s not exactly something that bothers me that much. It’s definitely not bothersome enough to make me stop using it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Gmail

Reviewed a month ago

Its been years now that I have started using Gmail as my primary email service and yet I haven't seen any other email service till to consider it as a better option than gmail.

Pros

Gmail is the best email service provider in every aspect that you can expect from an Email service. It has two different designs for browser version, a smooth one with pleasant UI and a basic version for slow internet connections. Apart from browser versions it also has dedicated app for IOS and Android. Gmail has made composing and sending emails very easy. You can also easily sort your emails in to different folders or assign them different labels in the same folder according to theor relevance. It has a very smart spam filter, which keeps spam mails away from your inbox. It gives its user quite a lote of storage space for saving email conversations and the attachment files in them.

Cons

Gmail allows to send an attachment file of 25 Mb or less innsize only, which is a problem, as some times you need to send bigger files, and thus has to look for another way to share the file, which is quite frustrating sometimes.

Gmail FAQs and common questions

Gmail has the following pricing plans:
Pricing model: Free


Gmail has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Gmail supports the following languages:
Finnish, Irish, Ukrainian, Italian, Korean, Polish, Arabic, Chinese (Traditional), Portuguese, Chinese (Simplified), Dutch, Danish, Swedish, Russian, Hebrew, Norwegian (Bokmal), Hungarian, Thai, Turkish, French, Czech, English, Japanese, Indonesian, Spanish, German


Gmail supports the following devices:
Android, iPhone, iPad


No, Gmail does not have an API available.


Gmail integrates with the following applications:
ConvertKit, Zenkit, Google Forms, Todoist, Microsoft OneNote, Dropbox Business, ChatWork, Jira, Zapier, MeisterTask, Microsoft OneDrive, Airtable, Remember The Milk, OmniFocus, Streak, ClickFunnels, Trello, Google Drive, Pipedrive, Chatfuel, Twitter, Stripe, Ryver, SugarCRM, Slack, Typeform, Basecamp, Wunderlist, Facebook, Clio, SurveyMonkey, RescueTime, Mailchimp, Asana, IFTTT, HubSpot CRM, Evernote, Zendesk


Gmail offers the following support options:
FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk

Related categories