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Gmail Logo

Free email and inbox management app, from Google

Last updated: February 2025

Table of Contents

Gmail - 2025 Pricing, Features, Reviews & Alternatives

What is Gmail?

Gmail is a free, advertising-supported email service offered as part of Google Workspace (formerly G Suite). With 15GB of email storage provided for free, users can access Gmail as secure webmail, as well as via POP3 or IMAP4.

Gmail automatically sorts emails into separate, customizable tabs (e.g. Primary, Social, Promotions, Updates) which users can add or remove as desired. Both inbound and outbound messages can be translated into other languages in Gmail, where users can also respond to invites, track packages, and leave reviews, without leaving the app.

Starring and custom color labels let users neatly organize email threads (conversations), while Google-powered search allows users to locate messages from any thread, quickly and easily.

With Gmail's Hangouts, users can instant message with others, as well as host video calls with up to 15 participants, straight from their inbox. The platform is accessible from any mobile device, via either native mobile apps for Android or iPhone/iPad, or via a native mobile web app.

Benefits of using Gmail

• Choose a professional looking custom email - e.g. joe@yourcompanyname.com - for your company and team members to use.

• Host video meetings with up to 15 participants, straight from your Gmail inbox, with Hangouts.

• Access your email account on Android, iPhone, and Blackberry devices, via native mobile apps or the Gmail mobile web app.

• Automatically sort and label incoming emails with Gmail's color-coded inbox filters, similar to 'folders' in old email programs, but emails can have multiple labels applied.

• Recall or 'unsend' emails for a short period of time after you've clicked "send".

Starting from

Free

Alternatives with better value for money

Gmail's key features

GetApp's analysis of 3,379 verified user reviews collected between July 2021 and January 2025 identified Gmail's most critical features and how it performs according to users.

Inbox Management

Reviewers appreciate Gmail's Inbox Management capabilities for its organizational tools like labels, filters, and categories. They find the automatic sorting into Primary, Promotions, and Social tabs helpful for keeping their inboxes clean and focused. Users report that the ability to create custom folders and labels aids in efficiently managing emails. They also value the Priority Inbox and the option to manage multiple accounts from one location. Some users mention that Gmail could improve folder creation and organization compared to other email clients like Microsoft Outlook. Of the 772 Gmail users who gave detailed accounts of their use of Inbox Management, 98% rated this feature as important or highly important.


Search/Filter

Reviewers indicate that Gmail's Search/Filter functionality is highly effective for quickly locating specific emails. They appreciate the ability to search by keywords, sender, date, and even attachments. Users find this capability particularly useful for managing large volumes of emails and retrieving old messages. They say the search tool is intuitive and saves time, although some mention that mastering advanced search operators can be challenging. Overall, users feel that this capability enhances their email management experience significantly. Of the 2,195 Gmail users who gave detailed accounts of their use of Search/Filter, 96% rated this feature as important or highly important.


Spam Blocker

Users report that Gmail's Spam Blocker is highly effective in filtering out unwanted and potentially harmful emails. They appreciate the automatic detection and segregation of spam, which keeps their inboxes clutter-free and secure. Reviewers highlight the ability to manually mark emails as spam or not spam, ensuring important messages are not missed. They also value the protection against phishing and malware. However, some users note that occasionally important emails are mistakenly classified as spam, requiring manual retrieval. Of the 2,266 Gmail users who gave detailed accounts of their use of Spam Blocker, 93% rated this feature as important or highly important.


Contact Management

Reviewers appreciate Gmail's Contact Management for its efficiency and ease of use. They highlight the automatic synchronization of contacts across devices and the ability to create, modify, and organize contacts into groups. Users find it helpful for managing business and personal contacts, with capabilities like automatic contact addition based on email history. They also value the integration with mobile devices, ensuring contacts are backed up and easily accessible. Some users suggest improvements in promoting the use of this capability more widely. Of the 834 Gmail users who gave detailed accounts of their use of Contact Management, 88% rated this feature as important or highly important.


Email Monitoring

Reviewers find Gmail's Email Monitoring capabilities valuable for tracking and managing their email communications. They appreciate real-time notifications, the ability to mark important emails, and the integration with other Google services like Google Calendar and Google Drive. Users report that these capabilities help them stay organized and responsive, enhancing their overall productivity. They also value the security alerts for suspicious activities and the ability to monitor email content and attachments for potential threats. Of the 495 Gmail users who gave detailed accounts of their use of Email Monitoring, 88% rated this feature as important or highly important.


All Gmail features

Features rating:

Mobile Optimization
Email Campaign Management
Alerts/Notifications
Multiple User Accounts
List Management
Email Tracking
Prioritization
Response Management
Autoresponders
Email Templates
Collaboration Tools
Third-Party Integrations
Reporting/Analytics
API

Gmail awards

Gmail alternatives

Starting from

Free

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
SendGrid logo
4.2
(745)
visit website

Starting from

60

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Pipefy logo
4.6
(317)
visit website

Starting from

24

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Airtable logo
4.7
(2.1K)
visit website

Starting from

20

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Gmail pricing

Value for money rating:

Starting from

Free

Pricing details
Subscription
Free trial
Free plan
Pricing range

Gmail integrations (1,525)

Integrations rated by users

We looked through 12,539 user reviews, to identify which products are mentioned as Gmail integrations, and what is the users perception.

Google Drive logo
Google Drive

Integration rating: 4.9 (317)

Utilizing the entire google software platform makes each program involved that much more useful. When google drive was added it made Gmail more central to school work and various outside jobs and organization. Work became portable when computers no longer were the sole holder of large files and files could be worked on by multiple people in live time.

With all my important business things located in my Google drive. Being able to integrate Google drive through my email is amazing. I love that I can access it, send items from my drive through my Gmail, and I love that I can add things that I receive from my Gmail to my drive with easy.

I like the integration because I can easily access any files I have on my drive and if I needed to send an email with a file attachment from google drive, I can go to my drive using the same email address.

I store things on my drive that I wish to access in Gmail. Now I can share a long document or even sets of folders, instead of having to send it in pieces because it is too large.

Document and photos to save and allow others to have access is impt for my business. I rate it a three because for the cost, I've gone to a 3rd party. It also does more.

Being able to easily access files that you can then easily send through an email is extremely convenient. I'm so used to it that it's practically necessary at this point.

I work with many images, documents, videos shared with all my team and there is nothing better than having this platform where we can all see and edit all the documents.

The ability to easily share files, especially those larger than average, makes this integration a dream for all professionals and the average email user.

The people needs to have all the information in one place and they need to find it really fast, so gmail with drive is a great choice.

Google Drive is one of the best and safe place to store and share files easily. I utilize it to store my important documents.

Data is stored on the cloud, therefore no need for SD cards. So, a Gmail account allows you to have access to its drive.

My team uses Google drive to allow colaboration in different porjects that we create in Google docs, sheets and slides.

We create shared Folders with Google Docs, Google Sheets and all other relevant documents with Team Members and Clients

Sending and receiving documents and the alike. Works as a place to store important documents ect from my emails.

We keep all our documentation on Google Drive, and it’s easy to access and attach when clients need a document.

Sharing files with ease and keeping control of the permissions I give to access the file, depending on the case.

It's very useful when you have to share large files that require downloading from drive, without losing quality.

Important to save data. But used only on Google universe, due to other great options, like OneDrive or iCloud

It backs up everything from your phone to your PC just as long as you are signed it to your Gmail account.

For easy file sharing, teamwork, and shared storage via Gmail, integration with Google Drive is important.

JR

Jacob Rips

Student

1/20

Integration rating: 4.9 (100)

My friend changed a lecture's date by accident - he shouldn't be able to do that. As for myself - I needed some time to understand how the calendar worked.

It's where I keep track of my entire work life. Every part of my day is planned in this tool. I don't think I could live without google calendar

It allows me to look at my calendar when looking at my email so I can make sure I am not busy on days I email people saying I am available.

I am able to save meetings directly from my emails to my calendar and get reminders on all other devices when the scheduled time is near.

I love that I can add and edit my Google Calendar right on my Gmail. I love that I can link stuff from my Gmail to my Google calendar.

Managing a company calendar with google is simple when gmail detects and suggests appointments, and updates your calendar for you.

It operates our event calendar, staff calendar, and communicates with those who need to know what is happening each day.

Everything we needed to do and plan was scheduled and available for all of us to see and stay in the same channel.

Google calendar makes it incredibly easy to invite others, set up Google meets, and keep my schedule in order.

I love how easy to use google calendar is and how well it works with other software and website builders.

It gives me reminders of important dates, it is very nice to have a heads up before project due dates.

Gmail takes the headache out of meetings by making Google Calendar easy to find and access.

I operate my business and my life out of my Google Calendar and my integration with Clickup

I send and receive messages routinely that have data for meetings. It's all in one place!

Love how this integrates well with the google meet and Gmail especially on appointments.

I coordinate events and deadlines with my colleagues through Google Calendar.

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Katarzyna Jerzykowska

Copywriter

1/16
Google Meet logo
Google Meet

Integration rating: 4.8 (101)

I use this platform daily, since the whole team works from home, for me it is an indispensable tool in my work. I love the ease with which we can connect and share meeting dates via gmail and add the meetings to our calendar.

This feature enables you to set meetings with family or friends with no time constraints like other video software. Also, it is completely free with a Google email account.

I schedule all my online meetings directly from my Gmail. Whenever it's time for my meeting on Google Meet, Gmail sends me an alert notification.

During the pandemic, this was my salvation, because I was able to talk to friends and family. Nowadays I use it to have informal meetings.

I have profoiund hearing loss so it is vital that I am able to use Google Meet subtitling and be able to communicate about meeting content

It's improved. Still, with other free versions or my specific ones--live Webinar for example. I don't need to use it all that much.

It makes meetings very easy and is one less program I need to purchase. All my contacts also transfer over.

I am in meetings a lot and it's important for me to be able to manage the scheduling through gmail.

Scheduling messages: It sends a reminder to everyone about the meeting time 24 hours in advance

Not so useful, due to better options, like Zoom, Skype or instant messaging apps like Whatsapp

It's easy to coordinate with my team for when to meet. Just make a meeting and send the link

To have video calls and job meeting on it and to sync the contact info with each other

help me when making google meets to tracking its messages and notification

AvatarImg

Anonymous Reviewer

Marketing manager

1/13

Integration rating: 4.7 (62)

You are able to send recepits of participation through entering a Gmail or other email before the user does the form answer. This can be needed for students who are taking tests through Google Forms or large survey groups online.

We use it all throughout our company for many different things. This allows us to make sure each form is sent to the people who need it.

I use google forms to send documents out to my students in which I want specific replies. It works very well for that!

is a free web-based survey management software, package of Google document editors offered by Google.

Not needed, I have a 3rd party. This one is more cumbersome--I can't ever seem to easily locate it.

Because I use the forms for labor issues and I receive the results very well organized in Gmail

Used occasionally and very easy to set up forms, include in emails and collect data.

Sometimes I need to use it for certain forms that are sent to me from trainings.

To conduct surveys within the team to collect data points on the patch released.

It helps small and large businesses communicate. We are all in this together.

For interviews and for doing user analysis, it is very useful and convenient

Through google forms, it makes the user easier to prepare questions and all

AvatarImg

Ilan Tesone

Graphic Designer

1/12
Google Docs logo
Google Docs

Integration rating: 4.7 (66)

I use this for every school assignment. Very easy to use and I really like that I can assess it from any computer.

My gmail account is my Google account, so everything is connected, and my work depends on the safety of my account

This tool helped us a lot when brainstorming during meetings and come together to a final result.

Gmail is very good working with Google environment as Google Docs, it just works perfect.

Creating documents for clients and emailing or sharing them via their email address.

Easy way to access your docs. You can send and view received docs through Gmail.

Our company uses the standard apps within Google Docs - excel, word, etc. daily

mostly easy to share, but annoying when other person doesn't have google apps

MC

Morgan Casciole

Pharmacy/MBA graduate student

1/8
Google Chat logo
Google Chat

Integration rating: 4.6 (22)

The integration of Google chat with Gmail is important because it is a user-friendly tool that makes it easy to communicate with loved ones and share information with colleagues in the workplace.

Any collaboration tool like chatting or meeting services is very important for any organization

Important because I can find all my Chat features on Gmail, I never have to use a separate app.

Integrating with Gmail makes communication with your friends, family, colleagues much easier.

Because we use this software for a way of communicating with our community.

AvatarImg

Lalao Randimbison Larocq

Freelance

1/5

Integration rating: 4.5 (15)

critical to be able to integrate outlook as the primary business account into a general gmail account where multiple people can access the data.

I think it's important to maintain an integration between these applications to have different usage options.

outlook and gmail is a deadly combo both of theses softwares compliment each other really well.

I use Microsoft for easier integration with other tools on desktop, but prefer Gmail on mobile.

Good for managing mail, archiving and scheduling, and professional for work

CF

Colin Favero

Director, Operations

1/5
Twitter/X logo
Twitter/X

Integration rating: 4.0 (10)

Not really that big on using this app but i use my gmail to auto sign in and that makes it a snap

I receive realtime information in my inbox always.i can also retrieve my account using gmail

I receive notifications from twitter on Gmail, that way, I don't miss important updates

To login into twitter and to check business emails, it's necessary to integrate both

It's nice being able to link accounts. Have directly sent messages to Gmail.

BJ

Brandon Jensrud

Pmo

1/5
OneDrive logo
OneDrive

Integration rating: 4.5 (40)

I need to use OneDrive to save my documents, instead of Google Drive, so I have more space on Gmail. That means I never stopped using my hotmail account.

We store crital company sales and cutsomer credentials using Gmail on one drive. We make second back backups on onedrive

I love this for the storage and how I'm able to run back and check and retrieve information that I think were lost

We use one drive to save documents from Gmail to one drive such as resumes important letters etc.

SR

Serena Reidel

Student

1/4

Integration rating: 4.9 (30)

using excel sheets in a cloud is safer, easily shared and edited in groups and integrated with other google or external apps automating processes and saving time

I use it as a tool to coordinate with other people who have a gmail account, a worktable that can be edited by everyone that interacts with gmail

It makes it easy to share items from sheets and I can access it on the dashboard of Gmail.

It is so helpful that I can work and synchronize what is being done with colleagues

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Devis Sandri

freelancer

1/4

Integration rating: 4.9 (20)

We do many meetings, and having Zoom invites auto populated into the calendar is very important.

Easily put zoom meetings on my calendar and send them out from my calendar as well with gmail.

I need to plan things in Google calendar while adding an immediate zoom link to the meeting.

Having Zoom integration in Gmail has made collaborating on meeting times a breeze.

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David Saraiva

CEO

1/4
Asana logo
Asana

Integration rating: 4.8 (22)

Being able to create Asana tasks straight from Gmail without having to leave the tab is an outstanding feature, it also logs the whole email so anyone who may not have been on the email thread, but is a collaborator on a task, can see it. Game changer for us!

Keeping the team together and well organised is paramount. Gmails integration and just Google’s integration with other applications is just so seem less for us. We are a small but busy team and Google just makes it so easy

Again - task completion is easy and made even easier with the ability to work from asana directly from gmail

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Anonymous Reviewer

Sales Engineer

1/3
HubSpot CRM logo
HubSpot CRM

Integration rating: 4.6 (18)

Everybody loves doing date entry into CRM, says nobody ever! This integration minimizes data entry and automates the tedious and manual data entry choroes.

As with Asana, creating contacts and even deals straight from Gmail saves so much time every day

Super cool features that allow you to track emails and tell if they have been opened.

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Anonymous Reviewer

Senior Product Manager

1/3
Trello logo
Trello

Integration rating: 4.5 (13)

The trello tool is used by the organisation for which I volunteer. It is not so important as my professional duties and the trello tool itself is less useful to me

To receive news on trello, in fact on gmail it is possible to receive notifications when someone makes changes on trello

I love forwarding emails directly to my Trello projects. This is efficient and highly productive.

EL

Eleanor Levy

Public Advisor

1/3

Integration rating: 4.6 (8)

I'm able to recieve daily reports about a specific website within my chosen niche without breaking a sweat. Google Analytics analyses all the information for me. Gmail recieves all the reports and all I have to do is view my report.

For startups and small business it's a great way to view charts and take decisions based on trends, etc. Really helpful.

Because I use analytics as a way to measure how many visits I receive on another platform.

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Anonymous Reviewer

Graphic Designer

1/3

Integration rating: 5.0 (7)

It is a critical software to be integrated with Gmail because no one likes grammatical or spelling errors in professional emails & Grammarly takes care of such errors & helps suggest better sentences/words for the same.

Integrating Grammarly just makes sense. I have that added sense of security knowing my emails are grammatically correct and professional.

The integration itself is nice to have when utilizing long emails for grammar and sentence word use.

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Anonymous Reviewer

Assistant Manager: Growth & Marketing

1/3
ClickUp logo
ClickUp

Integration rating: 4.8 (4)

Notifications are sent to Gmail which is way easier to manage than on the actual ClickUp platform. Sometimes users are not in ClickUp however everyone is on Gmail at all times of the day!

All my project related comments and milestone progress is tracked on gmail and helps me stay upto date

I run and manage my business out of Clickup, it is an amazing platform in their space

ME

Momen Eldyrani

SF Admin

1/3

Integration rating: 4.6 (20)

The integration of dropbox from Gmail is very critical and the success of my company due to using dropbox as a third party platform to distribute and facilitate certain files that I need.

The Dropbox integration is great, it allows me to send over files to clients quickly!

DS

Daine Steele

Musician

1/2

Integration rating: 4.7 (12)

Gmail allows me to receive notifications on any activity happening on my google classroom, be it a reminder that I have an assignment due or test scores received from the lecturer without having to go to the actual google classroom website.

I love to receive email notification on assignments that are turned in late from Google classroom. I also can email students and parents through Google classroom with my Gmail.

AS

Andile Sayi

Student

1/2
Zoho CRM logo
Zoho CRM

Integration rating: 4.8 (5)

Zoho CRM lets you use Gmail integration for CRM. The ability to raise support tickets, document customer interactions and remote control integration as an end to end support solution with little or no setup for Gmail and Zoho products, along with initial cheaper purchasing price are what convinced me to switch to gmail

Getting Zoho emails and CRM integrations makes it much smoother to manage our business.

JS

Jay Sanders

Supreme Lord and Master

1/2

Integration rating: 4.8 (5)

Fantastic for CRM - you want customer communication tracked and saved in Salesforce under cases to track leads, contracts, etc.

This carries everything we do in email right into salesforce making all note carry over eachother without double entry.

CM

Cody Murley

Controller

1/2
Basecamp logo
Basecamp

Integration rating: 4.8 (5)

Project notifications and compiled updates flow into Gmail from Basecamp and help keep the whole team informed

Integrating Gmail with Basecamp helps one to manage projects and workflows on Basecamp effectively.

JF

Jill Fisher

Office Manager

1/2

Integration rating: 4.3 (4)

I use it as an email scheduler to schedule my work emails as per the requirements. I also use it to snooze emails for appropriate dates to declutter my inbox.

It got expensive so we stopped using it. Couldn't find the value in keep paying for it. The tools it did give us was really cool though.

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Anonymous Reviewer

Assistant Manager: Growth & Marketing

1/2
Calendly logo
Calendly

Integration rating: 5.0 (4)

I use to login in my Calendly with my gmail account and my emails are connected to be sent from gmail for every calendly invite.

Awesome way to share your calendar with prospects to book meetings with you.

AvatarImg

Mehandi Islam

Sales & Marketing Automation

1/2
MailTrack logo
MailTrack

Integration rating: 4.8 (4)

tracking the information you move is key, so knowing where each letter goes is key

It's a very good way to track receptions did open or read your mail or not.

CA

Camilo Alberto Suta Rojas

Aux lab

1/2

Gmail support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Phone Support
Knowledge Base
Email/Help Desk

Training options

Videos

Gmail reviews

Overall rating

4.8

/5

12.5K

Positive reviews

98

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.42/10
Rating distribution

5

4

3

2

1

10.4K

1.8K

188

21

7

Pros
I have great experience with that solution, I recommended to use this solution it's totally secure and free of cost.
Excellent overall, keeps me organized, and the ability to make folders for emails is great for organizing business records.
The ease of switching between screens and the auto save feature is a life saver. Gmail's ease of use is wonderful for all.
Cons
There is also no customer support for Gmail so if you have an error or problem you are on your own which can be frustrating at times.
Can easily be hacked if your phone or laptop is lost. Hard to recover if forgot password.
I dislike the way it filters emails into spam sometimes. I have to monitor spam every so often to make sure I didn't miss any important emails.

Gmail FAQs

Q. What type of pricing plans does Gmail offer?

Gmail has the following pricing plans:
Starting from: $0.00
Pricing model: Free

These products have better value for money


Q. Who are the typical users of Gmail?

Gmail has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Gmail support?

Gmail supports the following languages:
Finnish, Irish, Ukrainian, Italian, Korean, Polish, Arabic, Chinese (Traditional), Portuguese, Chinese (Simplified), Dutch, Danish, Swedish, Russian, Hebrew, Norwegian (Bokmal), Hungarian, Thai, Turkish, French, Czech, English, Japanese, Indonesian, Spanish, German


Q. Does Gmail support mobile devices?

Gmail supports the following devices:
Android, iPad, iPhone


Q. Does Gmail offer an API?

No, Gmail does not have an API available.


Q. What other apps does Gmail integrate with?

Gmail integrates with the following applications:
Google Chat, Kit, Zenkit, Google Forms, Todoist, Microsoft OneNote, Dropbox Business, Chatwork, Jira, Zapier, MeisterTask, OneDrive, Airtable, Remember The Milk, OmniFocus, Streak, ClickFunnels, Trello, Google Drive, Pipedrive, Chatfuel, Twitter/X, Stripe, Ryver, SugarCRM, Slack, Typeform, Basecamp, Microsoft To Do, Meta for Business, Clio, SurveyMonkey, Google Meet, RescueTime, Mailchimp, Asana, IFTTT, HubSpot CRM, Evernote Teams, Zendesk Suite


Q. What level of support does Gmail offer?

Gmail offers the following support options:
FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk

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