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Top Rated Instant Messaging & Chat Software with Small business - Page 4

Last updated: October 2026

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110 software options

Zoho Connect logo

Enterprise private social network

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Connect in real-time with colleagues with Zoho Connect's private messaging, one-to-one chat, and group chatrooms

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Otter.ai logo

Cloud-based AI meeting agent for teams

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Otter.ai is a cloud-based AI meeting agent that records, transcribes, and summarizes Zoom, Google Meet, and Teams meetings in real.

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Trello logo

Visual collaboration tool for shared project perspectives

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Trello is a project management tool that helps teams organize and manage their tasks. It caters to a range of industries and teams, from marketing to engineering. Trello's simple and intuitive interface makes it easy for any team to get started and stay on top of their work.

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Bria logo

VoIP communication and collaboration management solution

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Bria is a cloud-based and on-premise VoIP solution that helps businesses manage communication & collaboration via messaging, file sharing, video conferencing & more. The white-label capabilities help organizations design a personalized softphone using custom logos, themes, colors, and configuration.

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5pm logo

Project management on time

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5pm is a project management tool with an easy interface and a balanced set of features, like Social Toolbar that allows team members to chat in real time.

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Zoho Desk logo

Cloud-based help desk for all business sizes

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Cloud-based omnichannel help desk platform unifying tickets from email, chat, social media, and phone for businesses of all sizes.

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Amazon Chime logo

Online meeting & video conferencing solution

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Amazon Chime is an online meeting solution designed to streamline the process of organizing & conducting voice calls, video calls & conferences, and more

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RingCentral Video logo

Video conferencing software with screen sharing & team chat

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RingCentral Video is a cloud-based video conferencing platform designed to help businesses conduct virtual meetings from multiple devices such as desktops, tablets & mobile devices. The solution offers collaboration tools including audio and video calls, screen sharing, integrated messaging & more.

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Sideline logo

Your Phone’s Other Number.

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Sideline puts a reliable 2nd number on the phone you already have.

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When I Work logo

Staff scheduling, time tracking, and communication tool

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Use When I Work to schedule, track time and attendance, and communicate with employees, all in one place. Create schedules quickly and easily, and send the schedule to staff with just a click. Save time. Improve accountability. 14-day free trial.

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Google Meet logo

Messaging, voice, and video calls for team communication

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Google Meet is a video conferencing platform for teams to communicate via messaging, voice, and video. Features include high-definition video and audio conferencing for up to 100 participants, multi-device chat sync, stored chat history, real-time captions, meeting recording function, and more.

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Podio logo

Cloud-based tool for collaborating on and managing projects

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Podio is a business software that helps teams work together more effectively. It provides a centralized platform for managing projects, tasks, and communication. Podio caters to a range of industries, including accounting, real estate, and marketing agencies, enabling teams to streamline their workflows and boost productivity.
A tool that your team will love to use, that's entirely customizable to suit how you run projects most efficiently.

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Asana logo

Project tracking and workflow management platform

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Asana is a chat and collaboration tool where you can connect all your work in one place and bring teams together, anywhere. From lists to boards, to calendars and gantt charts, organize work your way. Join millions of teams across 190 countries who use Asana to get more done.

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3CX logo

Web & mobile-based (Android, iOS) communications system.

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With 3CX’s integrated live chat feature your website and Facebook page visitors are able to start a chat or call in real-time. Your agents can answer them immediately from their 3CX web client or app. If chat is not enough, they can switch to a call or video in a single click.

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Weave logo

Customer communication and appointment scheduling solution

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Weave is the all-in-one customer communications and engagement platform for small and midsize business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

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Microsoft Teams logo

Cloud collaboration platform for teams of all sizes

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Cloud-based collaboration platform unifying chat, video meetings, calling, and file sharing for teams of all sizes.

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Workplace from Meta logo

A simple and secure way to connect your organization.

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Workplace from Facebook is a secure enterprise social networking platform that allows co-workers to connect immediately via Work Chat instant messaging

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GoTo Meeting logo

Online meeting software with HD video conferencing

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GoToMeeting is an IM & chat tool that allows users to host an online meeting with high-definition video conferencing from their Mac, PC, iPad, iPhone or Android device, with up to 250 participants. Users can meet, screen share and chat via internet browser, mobile or desktop application.

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Webex Suite logo

Cloud-based unified collaboration suite for enterprises

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Webex Suite is a cloud-based collaboration platform consolidating meetings, messaging, calling, polling, webinars, events, and video.

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Microsoft Viva Engage logo

Enterprise Social Network (ESN) to connect and communicate

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Microsoft Viva Engage is a private enterprise social networking solution that enables employees to collaborate securely across time and distance. Microsoft Viva Engage provides a single, secure platform on which companies can share information, resources and business applications

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Bitrix24 logo

Cloud & on-premises workspace for all business sizes

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Find your colleagues quickly in address book. See if they are available, busy or absent with the help of online indicator. Use group chat. View chat history.

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Basecamp logo

Flexible project management and team communication tool

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Basecamp is a comprehensive project management software that helps teams stay organized and on track. Trusted by millions, Basecamp puts everything needed to get work done in one place, providing a structured way to manage projects, collaborate with clients, and communicate company-wide

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Nera ChatApp logo
(0)

Cloud AI analytics chat tool for regulated teams

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Nera ChatApp is a cloud-based chat interface for regulated industries that enables plain-English querying of sensitive structured data.

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Channel.io logo
(0)

Start the conversation and be customer driven.

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The live chat, team chat, CRM, marketing, and chatbot tools included in Channel.io's all-in-one business communications platform are made to help you identify critical customers and enhance customer engagement at every point of the customer funnel.

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Live Chat Software logo
(0)

Software for managing customer queries and engagement

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Live Chat Software is designed to enhance customer experience and boost conversions by providing real-time support. With features like real-time messaging, customizable chat widgets, and a user-friendly interface, ensuring instant responses to customer queries.

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