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Instant Messaging & Chat Software for Small Business (2025)

Last updated: April 2025

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145 software options

Slack logo

Slack

Category Leaders

A single place for team communication and workflows

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Slack is available for Small Business and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Chat.

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Users also considered
Connecteam logo

Connecteam

Category Leaders

Enhance employee management with the only all-in-one app

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Connecteam is available for Small Business and offers the following support options: Chat, Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum, 24/7 (Live rep).

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Homebase logo

Homebase

Employee scheduling and compliance solution

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Homebase is available for Small Business and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum.

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Users also considered
Trainual logo

Trainual

Easy onboarding and training software for growing businesses

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Trainual is available for Small Business and offers the following support options: Knowledge Base, Chat, 24/7 (Live rep), FAQs/Forum, Email/Help Desk, Phone Support.

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Users also considered
Google Workspace logo
Category Leaders

Collaboration app suite for teams

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Google Workspace is available for Small Business and offers the following support options: Email/Help Desk, Chat, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Phone Support.

Read more about Google Workspace

Users also considered
Trello logo

Visual collaboration tool for shared project perspectives

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Trello is available for Small Business and offers the following support options: Email/Help Desk, Chat, Knowledge Base, FAQs/Forum.

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Users also considered
Asana logo

The work management platform to organize work across teams.

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Asana is available for Small Business and offers the following support options: Email/Help Desk, Chat, Knowledge Base, FAQs/Forum.

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Users also considered
Google Meet logo

Messaging, voice, and video calls for team communication

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Google Meet is available for Small Business and offers the following support options: Knowledge Base, Chat, FAQs/Forum, Email/Help Desk.

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Users also considered
GoTo Meeting logo

Online meeting software with HD video conferencing

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GoTo Meeting is available for Small Business and offers the following support options: Phone Support, FAQs/Forum, Knowledge Base, Email/Help Desk.

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Users also considered
Basecamp logo

Flexible project management and team communication tool

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Basecamp is available for Small Business and offers the following support options: FAQs/Forum, Email/Help Desk, Knowledge Base, Chat, 24/7 (Live rep).

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Users also considered
Telegram logo
Category Leaders

Cloud-based mobile and desktop messaging app for all devices

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Telegram is available for Small Business and offers the following support options: Email/Help Desk, Chat, FAQs/Forum.

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Users also considered
Microsoft Teams logo

Chat-based workspace in Office 365

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Microsoft Teams is available for Small Business and offers the following support options: Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep).

Read more about Microsoft Teams

Users also considered
monday.com logo

Project Management Made Easy

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monday.com is available for Small Business and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Knowledge Base.

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Users also considered
ClickUp logo

Project management, task tracking & communication management

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ClickUp is available for Small Business and offers the following support options: FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support.

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Users also considered
Webex Suite logo

One app for everything. And everyone.

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Webex Suite is available for Small Business and offers the following support options: Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat.

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Users also considered
ConnectWise ScreenConnect logo
Category Leaders

Remote meeting platform for resolving customers' queries

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ConnectWise ScreenConnect is available for Small Business and offers the following support options: Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base.

Read more about ConnectWise ScreenConnect

Users also considered
Google Chat logo

Communication tool for businesses and non-profits

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Google Chat is available for Small Business and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk.

Read more about Google Chat

Users also considered
Miro logo

Miro is a visual workspace for innovation

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Miro is available for Small Business and offers the following support options: FAQs/Forum, Email/Help Desk, Knowledge Base, Chat, 24/7 (Live rep).

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Users also considered
Zoho Desk logo

Customer service software for businesses of all sizes

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Zoho Desk is available for Small Business and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Phone Support, Email/Help Desk.

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Users also considered
When I Work logo

Staff scheduling, time tracking, and communication tool

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When I Work is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat.

Read more about When I Work

Users also considered
Zoho Meeting logo
Category Leaders

Web conferencing tool to host online meetings and webinars.

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Zoho Meeting is available for Small Business and offers the following support options: FAQs/Forum, Email/Help Desk, 24/7 (Live rep), Knowledge Base, Chat.

Read more about Zoho Meeting

Users also considered
Workplace from Meta logo

A simple and secure way to connect your organization.

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Workplace from Meta is available for Small Business and offers the following support options: FAQs/Forum, Knowledge Base, Chat, Email/Help Desk.

Read more about Workplace from Meta

Users also considered
Discord logo

Online platform for audio, text, and video communication

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Discord is available for Small Business and offers the following support options: 24/7 (Live rep).

Read more about Discord

Users also considered
Avaza logo
Category Leaders

All-in-one, client-focused project management for teams.

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Avaza is available for Small Business and offers the following support options: Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, 24/7 (Live rep).

Read more about Avaza

Users also considered
Nifty logo

Project management, task tracking, & team collaboration hub.

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Nifty is available for Small Business and offers the following support options: Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep), Phone Support, FAQs/Forum.

Read more about Nifty

Users also considered