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accesso ShoWare vs Purplepass Comparison (2026)

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accesso ShoWare

Purplepass

Overview

accesso ShoWare is a PCI-certified cloud-based ticketing system for live events of all kinds, with tools for general admission and reserved seat ticketing. Teams can sell tickets and showcase the brand with the customizable, white-label platform. Administrators can drive revenue and increase ROI with features, such as donations, bundles, dynamic pricing, and the ability to set custom fees.

Enterprise ticketing made simple: embed a branded, PCI-secure checkout, offer free interactive seat maps, sell passes, add-ons and donations, and monitor real-time sales and scans. Mobile POS and offline scanners included, with SSO, TouchNet, Zapier integrations and 24/7 US support.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.6

Value for money

Ease of use

Features

Customer support

76%

would recommend this app

4.9

304

273

Value for money

Ease of use

Features

Customer support

98%

would recommend this app

Pros

“One of the standout features of ShoWare is its intuitive interface, which makes event creation, ticket management, and reporting easy for both seasoned staff and new users.”

Edward K.

Director

“The system’s mobile optimization and print-at-home/mobile ticket options have greatly improved convenience for our patrons, contributing to stronger customer satisfaction and repeat attendance.”

Edward K.

Director

“Love the ability to set up multiple pricing tiers with discounts, promos, etc, the the ability to schedule an automatic price change.”

Deanna C.

Assistant General Manager

Pros

“The platform allows me to host various events throughout the year from ticket events to registrations.”

Breanne O.

Dance Department Director

“One of the MOST important aspects of any event is to assure proper preplanning and have customer service available during the event for any last minute changes or to troubleshoot to keep the event running smoothly.”

Kathy C.

Admissions

“We especially appreciate the ease with which we can post events and develop ticketing options, with how-to videos conveniently embedded in the relevant sections of the template. And patrons have commented on the ease of buying tickets through Purplepass, not always what we heard before we switched.”

Charlie S.

Executive Director

Cons

“Gift cards with other forms of payment are especially difficult. When doing a general patron search or order search outside of an order within the Box Office pages, I wish the system would default to showing results from All Time rather than limit it to an activity within a year.”

Lisa B.

Box Office Clerk

“We run into issues with certain types of builds that require more nuance because the system does not have capabilities to address what we need, particularly with our season packages.”

Megan H.

Box Office Coordinator

“Sometimes the system is buggy on busy nights, and the order/patron searches are slow to load or won't load at all.”

Lisa B.

Box Office Clerk

Cons

“We ran into a couple of people who wanted to make partial refunds (like they bought 5 tickets but only needed 3) and we had to refund the entire order and make them purchase the seats they wanted again, as there isn't currently a way to do that. If there were a slightly easier way to give refunds and make exchanges (that was a little difficult to navigate at first as well!)”

Courtney M.

Director of Student Productions

“The only issue we had was tha amount of banks that flag purple pass and do not allow cards to purchase via their website initially.”

Natalie M.

Owner

“We found the remote ticket scanners to be a little slow on the ticket verification process.”

John B.

Director