Act! vs TimelinesAI

Salesforce Sales Cloud

Zoho CRM

HubSpot CRM

Pipedrive

Wati

2Chat

Compare Act! and TimelinesAI based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. The platform combines human sales professionals with AI-powered automation, data, and intelligence. This integrated solution is designed to help businesses of all sizes and industries.

Zoho CRM is a cloud-based customer relationship management (CRM) solution that helps businesses of all sizes close deals smarter, better and faster. The solution lets businesses reach customers through every channel, including telephone, email, social media, and live chat.

HubSpot CRM is a lead management solution that helps businesses with recording calls, logging emails and managing customer data. It has been designed from the ground up and is ready to eliminate manual work and actually help sales teams. It was built ready for the modern world to help users get running and start selling.

Act! Advantage is an all-in-one, full front-office CRM solution that unites sales, marketing, and customer management.

A/B Testing

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Activity/News Feed

Alerts/Notifications

Appointment Scheduling

Autoresponders

Batch Processing

Calendar Management

Calendar Sync

Calendar/Reminder System

Campaign Analytics

Campaign Management

Client Management

Collaboration Tools

Commenting/Notes

Contact Database

Contact Management

Customer Database

Customer Segmentation

Customizable Branding

Customizable CTAs

Customizable Fields

Customizable Forms

Customizable Reports

Customizable Templates

Data Import/Export

Data Security

Document Management

Document Storage

Drag & Drop

Drip Campaigns

Dynamic Content

Electronic Signature

Email Management

Email Marketing

Email Templates

Email Tracking

Engagement Tracking

Event Triggered Actions

File Sharing

For Insurance Industry

For iPad Devices

For Small Businesses

For Startups

Forecasting

Insurance Management

Interaction Tracking

Kanban Board

Landing Pages/Web Forms

Lead Capture

Lead Generation

Lead Management

Lead Nurturing

Lead Qualification

Marketing Automation

Marketing Calendar

Mobile Access

Mobile App

Multi-Campaign

Multi-Channel Communication

Multi-Channel Marketing

Multivariate Testing

Opportunity Management

Performance Metrics

Pipeline Management

Pipeline Reports

Process/Workflow Automation

Prospecting Tools

Quotes/Estimates

Real-Time Data

Referral Tracking

Reminders

Reporting & Statistics

Reporting/Analytics

ROI Tracking

Role-Based Permissions

Sales Activity Management

Sales Analytics

Sales Forecasting

Sales Pipeline Management

Sales Reports

Sales Trend Analysis

Search

Search/Filter

Segmentation

Shared Contacts

SMS Marketing

Social Marketing

Social Media Integration

Task Management

Template Management

Territory Management

Third-Party Integrations

Visual Analytics

Web-based Deployment

Website Visitor Tracking

Act!

Android

Linux

Web-based

Windows

iPad

iPhone

Managing Director

I have been using ACT for over 30 years, it is easy to use, comprehensive, works great either on my PC or with the Cloud. ACT's customer support is the best I have ever used.

Owner

Their most recent "upgrade" has been filled with bugs and a lack desire to fix them. My consultants have been inundated with complaints they have passed on to ACT with no response.

realtor

I loved the software because of its user friendly platform and versatility. It allowed me to take great notes and individualize my conversations / emails with my clients.

The web version was a poor version of the Pro, and we haven't been able to make it available when offline, which is a frustration.

It's link to outlook and ODBC is good and it is a stable, which being at the core of our business is a good thing.

Since being taken over by Swiftpage, it has lost its credibility and support of small businesses due to its inability to integrate with existing Sage accounting software.

General Manager

ACT! was very helpful in moving our business forward at a time where we mainly needed to focus on contact management. Now that I need a true CRM, there are better alternatives for us.

Director

The interface on the phone is really bad. It was very hard to get it to load fast.

Sales Manager

I like the way it helps manage my contacts and interactions.

Accountant

Moved from desktop version to online, very happy with them having same interface as desktop version.

Business Development and Communications Manager

I love the fact that ACT! marketing can be customised and very rare that it falls under the promotions tab of the email recipient.

Application Support Analyst

This application seems to have fallen apart for the past 5 years or so. Each release we upgrade to introduces countless bugs which are never addressed by the developers.

I have pioneered the purchase of ACT! in my company. Back then, It offers a perpetual license per user which is great as you don't subject yourself to a monthly or annual subscription.

Once you cancel subscription they WILL NOT let you use your previous software you bought with your hard earned money. STAY AWAY FROM THIS COMPANY.

Email marketing has gone through how many interations. Why does every update to the software entail so much time and pain.

Corporate Communications Manager

Customer support is the weak point here. Faults and fixes took a long time.

paralegal

Furthermore it is not able to keep records of user's comments which consequently make the users work harder and maintaining their daily tasks more difficult.

The simple interface makes up for features and usability which it lacks in design and flash. It could use better interactivity in landing page integrations, but overall the experience is good.

Act! screenshot: Act! notes

Act! screenshot: Act! contacts

Act! screenshot: Act! calendar

Act! screenshot: Act! upcoming activities

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

Wati is an automated marketing, sales, service and support tool for businesses who want to use WhatsApp as a communication tool to sell more products and services.

Pipedrive is a web-based sales CRM solution that helps sales teams of all sizes and industries close more deals. Pipedrive lets salespeople, business owners and everyone in between focus on selling with its customizable sales pipelines, real-time insights and AI-based features.

2Chat is an all-in-one programmable WhatsApp automation tool for small teams. It integrates with existing workflows while allowing users to continue using WhatsApp normally. Features include multi-device support, customizable bots, live chat, reporting tools, and more.

Integrate multiple WhatsApp numbers with your CRM.
Gain access to a Shared inbox that consolidates all WhatsApp conversations into a single, manageable interface. 
Effortlessly streamline your workflow by creating customizable workflows. 
Manage all WhatsApp messages from one centralized platform.

Chat/Messaging

Personalization

Workflow Management

TimelinesAI

Admin

It has been a pleasure dealing with TimelinesAI from the very start. Quality system and helpful support both by message and email.

While I haven't been able to test it with real clients yet, the conversations with my simulation AI agent have been excellent. I'm very excited to try it out with my real clients soon.

Sensitive content hidden] from the Support Team is amazing, she helped me out so much with many different things, thanks to her i definetly stay subscribed.

Salesmanager

The pricing is very good especially compared to some competitors. The integration to the different automation tools like Make.

Making the integrations and connections was difficult for me. Due to lack of knowledge.

It is great service specially the support team were very helpful.

Customer Support Lead

It's a great option for our clients for easy and agile communication. It does not have many restrictions.

The Software is easy to use and very good with integrations.

Sales Ops Manager

There is no way, so far, to know how many individual message are sent and how long does the customer take to answer to our agents. The report part is missing here.

TimelinesAI effectively solved our need to manage multiple WhatsApp numbers in one place. It has simplified client communication and helped us save both time and money.

Developer

The only thing i missed was the possibility to pay via PayPal.

CRM Manager

Recommended for ease teams' Whatsapp conversations management and integrate with other tools.

It is very easy to use and it just takes me 2 minutes to implement and it is very secure product.

Ease of use, everything is very easy to set up, everthing works smooovely.

The best whatsapp integration software i used so far.

I have seen that all bots are replying to the chat, and no human being is connected.

Digital Marketing Manager (Fintech and Financial Services)

It is easy to use and our team was able to learn it very quickly.

Sales architecture and growth specialist

The layout isn't so intuitive but works very well. An improvement point could be has an option to keep private your own messages, and if it alredy existed, have a easy way to find it.

TimelinesAI screenshot: Set your agents ready for WhatsApp collaboration in two minutes.
Connecting a WhatsApp device to TimelinesAI is easy. You just need to scan the QR code with your WA application and you're ready to work.

TimelinesAI screenshot: Integrate WhatsApp with your CRM systems in a few clicks!
TimelinesAI offers Native CRM integrations with Pipedrive, Monday, Zoho, Salesforce, HubSpot, empowering you to oversee WhatsApp business communications directly within your CRM platform.

Act! vs TimelinesAI Comparison (2026)

Act!

TimelinesAI

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives