Act! Pricing, Features, Reviews & Comparison of Alternatives

Act!

CRM & Marketing Automation together as one.

4.0/5 (12 reviews)

Act! overview

What is Act!?

CRM and Marketing Automation together as one – Act! provides users with everything they need to market like a pro, turn leads into sales, and win raving fans for life. For over 30 years, Act! has been a pioneer in the small & midsized business software market and today offers the rich functionality, unparalleled flexibility, and exceptional value that enables a perfect fit for every customer.
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Pricing

Starting from
£8/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Canada, Europe

Supported languages

English, French, German
Act! screenshotIntroducing the New Act! Growth SuiteAct! screenshot: Welcome pageAct! screenshot: Opportunity list view with additional KPIs Act! screenshot: Powerful Marketing Automation - Real-time ResultsAct! screenshot: Act! Marketing Automation - Comprehensive Campaign ManagementAct! screenshot: Pipeline Management View with Additional KPIsAct! screenshot: Act! Marketing Automation Template EditorAct! screenshot: Act! Marketing Automation - Visual Workflow DesignerAct! screenshot: Actionable Business Insights

Act! reviews

Value for money
Features
Ease of use
Customer support
  3.9
  4.2
  4.3
  3.9
Sheridan Chaffey

Sales management

Used daily for 2+ years
Reviewed 2017-01-18
Review Source: GetApp

E-marketing, contact management, database, project management. Just the job, and very fast. Ideal for a small team of sales people working on a multitude of varied projects, rather than one detailed project.

Pros
It works, what more can I say.

Cons
An absolute pig to install on a domain server!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Peter Best   JP BSc MBA

ACT! has served us well for more than twelve years.

Used daily for 2+ years
Reviewed 2017-02-27
Review Source: GetApp

Pros
ACT! is my client record system of choice. We've been using ACT! for at least twelve years. I find it is an easy way to track client details and history. Data entry is simple. I particularly like the fast Search function. Keyboard shortcuts make the application even easier to use. I have tested other CRMs. ACT! has always ranked top of the list for me. ACT!'s annual updates have always improved the product. Customer support has improved year by year too.

Cons
The Outlook interface is good but the synchronising facility could be better. Sometimes we experience hang-ups when synchronising selected lists between ACT! and Outlook.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Thomas Scott

Contact info mainstay

Used daily for 2+ years
Reviewed 2017-06-26
Review Source: GetApp

Pros
With only minor exceptions, Act! has presented and behaved in the same way for years. Given that I have relied heavily on Act since about 1992, that is some track record, especially for software. In my experience it is; Extremely powerful Very user friendly (minimises costs of staff training, increases productivity and compliance) Very reliable Essential

Cons
It can be resource hungry so good networks and reasonable computing power needed There can occasionally be niggles with the MS Outlook interface (though how much this is to do with Microsoft fiddling with interface parameters etc I can't say)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Kevin Macconkey

Act! Didn't last us past the first act.

Used weekly for free trial
Reviewed 2018-03-09
Review Source: GetApp

Pros
Learning how to use it was fairly easy, though it did take a good read through the knowledge base to make it work right.

Cons
Not a fan of the pricing. And I feel that less tech-savvy users may struggle to get up and running. And a CRM should be simple to use so the sales team can focus on what's important and not fighting with data entry.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 4/10

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Anonymous

It a good tool

Used daily for 2+ years
Reviewed 2018-04-12
Review Source: GetApp

Pros
There are numerous features/fields, analytics, and customization within Act!. Overall it's been a great tool for us over the 6+ years that I've worked with it.

Cons
You can almost get lost in all of the capabilities. I only use a portion of its functionality and features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Act! pricing

Starting from
£8/month
Pricing options
Free trial
Subscription
View Pricing Plans

Act! 365 : £ 8 / user / month
Act! CRM only : £ 28 / user / month
Act! Growth Suite : £ 59 / user / month

Act! features

API
Calendar Management
Customer Database

Activity Dashboard (240 other apps)
Activity Tracking (177 other apps)
Automatic Notifications (211 other apps)
CRM Integration (141 other apps)
Custom Fields (154 other apps)
Customizable Branding (215 other apps)
Customizable Reporting (175 other apps)
Customizable Templates (188 other apps)
Data Import/Export (192 other apps)
Electronic Payments (147 other apps)
Email Integration (203 other apps)
Real Time Data (141 other apps)
Reminders (193 other apps)
Reporting & Statistics (261 other apps)
Social Media Integration (184 other apps)
Surveys & Feedback (154 other apps)
Third Party Integration (238 other apps)

Videos and tutorials

Additional information for Act!

Key features of Act!

  • Opportunity management
View All Features

Benefits

Rich Customer Management: Keep rich customer details, emails, documents, notes, history, activities, and more in one easy to find place—Act!—for a complete view of relationships across your team

Organisation : Act! keeps all your contact & customer details (history, notes, etc.) accessible at the same place to easily organise, prioritise and follow-up on prospection and sales activities.

Mobile app: Act! Companion, a mobile CRM app for iPhone®, iPad®, and Android™, keeps you connected to key Act! details from wherever you work

Powerful Marketing Automation: Optimize all the ways you and your team communicate with prospects and customers to maximize engagement and drive business growth with Act! Marketing Automation.

Dynamic Sales Pipeline Management: Manage opportunities using a simple, out-of the-box sales process or one configured to fit your company’s sales methodology. See a complete, visual representation of your sales pipeline to project revenue, adjust strategy, and quickly focus efforts.

Actionable Business Insights: See dynamic, visual snapshots of real-time metrics with interactive, graphical Act! Insight dashboards covering individual, team, and business performance. Monitor sales, marketing, and business health KPIs for smarter decision-making.

Custom tables: Unlock the full potential of Act! with Custom Tables! Manage detailed, industry-specific data like insurance policies, service contracts, mortgages, or projects with ease.

Popular Apps & Integrations: Connect with Microsoft® Outlook®, Slack™, QuickBooks® Online, Shopify, and hundreds of additional apps that extend the power and reach of Act! with Act! Connect. Get started with a few simple steps, then watch as Act! Connect automatically moves info between Act! and the apps of your choice.