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Acuity Scheduling vs Jane Comparison (2026)

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Acuity Scheduling

Jane

Overview

Let your clients book appointments, classes, or packages, fill out intake forms, add appointments to their calendar, receive confirmation and reminder notifications, and reschedule, cancel, and pay for appointments automatically—zero hula dancing, email ping-pong, or phone tag required.

Jane is a cloud-based practice management software designed to help health and wellness practitioners manage online booking, scheduling, billing, and more.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.8

5.7K

4.6K

938

150

Value for money

Ease of use

Features

Customer support

88%

would recommend this app

4.8

537

455

Value for money

Ease of use

Features

Customer support

90%

would recommend this app

Pros

“My favorite feature is that I can set specific appointment times on my availability calendar such as 10a, 1pm, 3:30p . ”

Jennifer D.

Owner

“It is a reliable scheduling solution that helps streamline appointment management, improve client communication, and reduce administrative tasks.”

Janapher S.

Administrative Coordinator

“Acuity filled the scheduling gap where we needed it. As we grew the business, it provided us with quick wins in standing up a new business model that required dynamic scheduling across multiple platforms including M365, Postgresql and Retool. ”

Eric T.

Director, Digital Transformation

Pros

“The user interface is clean and welcoming, the customer service team is responsive and supportive, and the platform brings our entire community's access to support into one centralized space.”

Danyelle K.

CEO

“Jane allows us to use one our mobile devices, answer patients quickly and efficiently and also is an all in one EMR.”

Mary O.

Chiropractor

“The interface is simple, clean, and well organized, so I was able to start booking patients, managing appointments, and checking schedules without much training.”

Manpreet K.

Physiotherapist

Cons

“Customizing the booking page beyond the basics requires more effort than it should. And if you have a more complex multi-staff setup, the logic around calendar management can get confusing quickly.”

Dimitri T.

consultant

“That it doesn’t offer enough customization for the scheduling interface.”

Colby F.

Personal Trainer and Nutritionist

“Acuity Scheduling is on time-based events, so it's not a solution for multi-day events, industries like hotels, and bed and breakfasts.”

David K.

President

Cons

“Not related to this call but a separate issue making us upgrade our regular package into the more expensive package to then upcharge us further all because we wanted to add direct billing / e-claims for our patients and to be able to take on patients who were otherwise declining to book appointments because we didn’t direct bill.”

Neil T.

Co owner massage therapist

“If I’m using my iPad or phone to book an appointment that’s taken from the waitlist, I often tap on the wrong time slot and incorrectly book an appointment by 15 min.”

Ramona H.

Clinic coordinator

“The issue was just a software block that occurred when abandoning my sign up months ago then trying today to get my desired URL using the same information.”