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Acuity Scheduling vs Picktime Comparison (2026)

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Acuity Scheduling

Picktime

Overview

Let your clients book appointments, classes, or packages, fill out intake forms, add appointments to their calendar, receive confirmation and reminder notifications, and reschedule, cancel, and pay for appointments automatically—zero hula dancing, email ping-pong, or phone tag required.

Picktime is an online appointment scheduling platform that enables businesses in industries such as beauty, wellness, medical, sports, education, entertainment and others to streamline processes related to staff management, meetings, reservations, interviews, customers, and more.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

9.99

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.8

5.7K

4.6K

938

150

Value for money

Ease of use

Features

Customer support

88%

would recommend this app

4.8

Value for money

Ease of use

Features

Customer support

90%

would recommend this app

Pros

“It is a reliable scheduling solution that helps streamline appointment management, improve client communication, and reduce administrative tasks.”

Janapher S.

Administrative Coordinator

“Acuity filled the scheduling gap where we needed it. As we grew the business, it provided us with quick wins in standing up a new business model that required dynamic scheduling across multiple platforms including M365, Postgresql and Retool. ”

Eric T.

Director, Digital Transformation

“My favorite feature is that I can set specific appointment times on my availability calendar such as 10a, 1pm, 3:30p . ”

Jennifer D.

Owner

Pros

“No Service Duplication: Picktime forces you to manually recreate similar services from scratch.”

Matt V.

Therapist

“My new provider is incredibly customer-focused and proves to be the perfect fit for both sole traders and growing businesses.”

Matt V.

Therapist

“For context, here are the exact issues (around 70% of the issues I was facing with them)”

Matt V.

Therapist

Cons

“Customizing the booking page beyond the basics requires more effort than it should. And if you have a more complex multi-staff setup, the logic around calendar management can get confusing quickly.”

Dimitri T.

consultant

“That it doesn’t offer enough customization for the scheduling interface.”

Colby F.

Personal Trainer and Nutritionist

“Acuity Scheduling is on time-based events, so it's not a solution for multi-day events, industries like hotels, and bed and breakfasts.”

David K.

President

Cons

“Severe feature limitations: Lacks basic, industry-standard features like admin calendar overrides, service duplication, and flexible payment options.”

Matt V.

Therapist

“Outdated File Restrictions: Picktime bizarrely only accepts JPEG files, making modern, high-quality branding a headache.”

Matt V.

Therapist

“I used to manage two separate business accounts under Picktime's Pro plan. While I wanted to love the platform, the daily administrative workarounds became unbearable.”

Matt V.

Therapist