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Acuity Scheduling vs Noterro Comparison

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Overview

Category Leaders

Squarespace is your 24/7 online appointment scheduling software that allows clients to self-schedule appointments or classes...

Category Leaders

Everything you need to run a better practice. Practice management software that offers charting, scheduling, billing, payments...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

20

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

30

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

5.6K

5

4

3

2

1

4.5K

890

139

15

11

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.8

532

5

4

3

2

1

413

110

7

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

What I like most about the software is the ability to add your appointments quickly to your google calendar. Its been very helpful with managing which appointments I have up for the week.
What I like most about the software is the ease of use and simplicity. It works extremely well to schedule clients and then takes some automation out of the followup process which is helpful.
This is a super powerful platform to get up and running with and there are lots of awesome tutorials on YouTube for nearly any configuration you can imagine.

Pros

They are very fast to respond. M not super savvy when it comes to computers so I love the ease of their interface.
It is so comprehensive, intelligent, and easy to use, plus easy to review for repeat clients. Great especially for massage therapists, bodyworkers, osteopaths, and physiotherapists.
I recommend it to all other massage therapist starting out on their own, super simple to learn and use. Great support if needed.

Cons

I am fuming when I block off appointments. People can still book in may have to book appointments in to stop this.
Some of the functions are hidden in weird spots - it may make more sense for larger orgs but for small and single traders, managing preferences out of the 'calendar' section is a bit weird.
At this point in my usage, I am unable to make negative comments.

Cons

I just sat here for 10 minutes trying to think of something negative and am unable to come up with anything.
They changed this to listing them horizontally, which I find very hard to read, and often miss some conditions if I'm in a hurry.
There's a dorsom aspect of foot pic missing in the pictures in the soap notes. I can't remember which one.
  • Vendor responds to reviews
  • Last review9 days ago
  • Vendor responds to reviews
  • Last review17 days ago

Key features

  • Total features123
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activities Booking
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Branch Optimization
  • Business Coaching
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Capacity Management
  • Charting
  • Claims Management
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Communication Management
  • Confirmation/Reminders
  • Consent Management
  • Contact Database
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Debit/Credit Card Processing
  • Discount Management
  • Document Management
  • Document Storage
  • Driver Scheduling
  • EMR/EHR
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Faculty/Staff Management
  • Fitness Plan
  • For Accountants
  • For Barbershops
  • For Chiropractors
  • For Dance Studios
  • For Financial Institutions
  • For Martial Arts
  • For Medical Spas
  • For Mental/Behavioral Health
  • For Optometrists
  • For Photography Studios
  • For Physical Therapy
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Forms Management
  • Gift Card Management
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • In-Person Payments
  • Initial Assessments
  • Insurance Management
  • Inventory Management
  • Invoice Management
  • K-12
  • Life Coaching
  • Maintenance Scheduling
  • Membership Management
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple Appointment Types
  • Multiple User Accounts
  • No-Show Tracking
  • On Call Scheduling
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Scheduling
  • Outcome Assessment Tools
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Performance Metrics
  • Pet Grooming
  • Physician Management
  • Physician Scheduling
  • Point of Sale (POS)
  • Practice Management
  • Progress Tracking
  • Promotions Management
  • Purchasing & Receiving
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Records Management
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Resource Scheduling
  • Revenue Management
  • Role-Based Permissions
  • Room Booking
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Scheduling
  • Self Service Portal
  • Single Provider Practice
  • Social Media Integration
  • Sport Coaching
  • Staff Management
  • Student Management
  • Task Management
  • Team Calendars
  • Template Management
  • Third-Party Integrations
  • Transaction History
  • Treatment Packages
  • Treatment Planning
  • Virtual Meetings
  • Web Forms
  • Website Integration
  • iCalendar Support
  • Total features89
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activities Booking
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Branch Optimization
  • Business Coaching
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Capacity Management
  • Charting
  • Claims Management
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Communication Management
  • Confirmation/Reminders
  • Consent Management
  • Contact Database
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Debit/Credit Card Processing
  • Discount Management
  • Document Management
  • Document Storage
  • Driver Scheduling
  • EMR/EHR
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Faculty/Staff Management
  • Fitness Plan
  • For Accountants
  • For Barbershops
  • For Chiropractors
  • For Dance Studios
  • For Financial Institutions
  • For Martial Arts
  • For Medical Spas
  • For Mental/Behavioral Health
  • For Optometrists
  • For Photography Studios
  • For Physical Therapy
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Forms Management
  • Gift Card Management
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • In-Person Payments
  • Initial Assessments
  • Insurance Management
  • Inventory Management
  • Invoice Management
  • K-12
  • Life Coaching
  • Maintenance Scheduling
  • Membership Management
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple Appointment Types
  • Multiple User Accounts
  • No-Show Tracking
  • On Call Scheduling
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Scheduling
  • Outcome Assessment Tools
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Performance Metrics
  • Pet Grooming
  • Physician Management
  • Physician Scheduling
  • Point of Sale (POS)
  • Practice Management
  • Progress Tracking
  • Promotions Management
  • Purchasing & Receiving
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Records Management
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Resource Scheduling
  • Revenue Management
  • Role-Based Permissions
  • Room Booking
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Scheduling
  • Self Service Portal
  • Single Provider Practice
  • Social Media Integration
  • Sport Coaching
  • Staff Management
  • Student Management
  • Task Management
  • Team Calendars
  • Template Management
  • Third-Party Integrations
  • Transaction History
  • Treatment Packages
  • Treatment Planning
  • Virtual Meetings
  • Web Forms
  • Website Integration
  • iCalendar Support

Integrations

  • Total integrations131
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations5
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

TS
AvatarImg

Tyana S.

Health, Wellness and Fitness, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Noterro logo

Noterro

Noterro is great!

Reviewed 3 years ago

I don’t have any complaints

Pros

The ease of online intake forms for clients

Cons

The scheduling allotment times is a little weird

Vendor response

Thanks for the review. Yea, it takes a bit of time to get used to scheduling availability, but one you have it, you're all set!

HB
AvatarImg

Heather B.

Health, Wellness and Fitness, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Noterro logo

Noterro

Noterro use for a massage therapist

Reviewed 8 months ago
Pros

You get a lot for the cost! And i have had to contact the help desk a few times and they are very prompt and easy to deal with.

Cons

Im struggling with integrating new therapist into the scheduling.

Vendor response

Thanks for the review. Feel free to reach out if you have questions about scheduling.

MS
AvatarImg

Mario S.

Health, Wellness and Fitness, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Noterro logo

Noterro

Noterro Review

Reviewed 2 years ago

Amazing so far

Pros

All in one practice management (schedule, financials, patients files)

Cons

No 2 way sync with google calendar when scheduling things.

Vendor response

Thanks Mario! 2-way sync is on the roadmap, but we don't have a timeline on it's release. We know it's important, I'll a +1 vote to the feature on our end.

CD
AvatarImg

Carey D.

Health, Wellness and Fitness, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Noterro logo

Noterro

Amazing Customer Service.

Reviewed 7 years ago

Chart notes, online scheduling,

Pros

Easy to use, well organized, great customer service. Ive been using it for 3 yrs now & it continues to update & get even better.

Cons

EW
AvatarImg

Ed W.

Health, Wellness and Fitness, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Noterro logo

Noterro

Noterro Review

Reviewed 3 years ago

Appointment scheduling and financial reporting

Pros

I'm just learning the product so not yet in a position to give an educated assessment.

Cons

I'm just learning the product so not yet in a position to give criticism

Vendor response

Thanks for trying out Noterro!

KI
AvatarImg

Karen I.

Alternative Medicine, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Noterro logo

Noterro

New User to Noterro

Reviewed 9 months ago

Great experience. [sensitive content hidden] and his team were very hands on and invested in their product therefore making it a success for me.

Pros

Noterro was recommended by a massage therapist that was already using the product. My needs were a little complex and I had struggled trying to use Acuity and Book Like a Boss in the past. What sold me on Noterro was the free zoom meeting with [sensitive content hidden]. He was very knowledgeable and walked me through realistic expectations of online scheduling and a work around for my specific needs. The online tutorials were also very helpful once I took the time to watch them. I liked they were available any time as I worked through setting up my clinic. Online support was very helpful and timely. My clients love that I now offer online scheduling.

Cons

In my perfect world, I would have loved "white gloved service" of someone setting up everything for me. However, it is my app and makes sense that I understand how it works and how to modify as I grow.

Vendor response

Thanks, Karen for the review. We're glad we could help walk you through the setup. Reach out if you need any assistance again!

CK
AvatarImg

Clarke K.

Health, Wellness and Fitness, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Noterro logo

Noterro

Review of Noterro

Reviewed a year ago

It has been great transition going to noterro. We liked our previous provider but felt that we got more features and better overall user interace with noterro.

Pros

Scheduling, the ease of notes, reminders and online scheduling with integrations of square are all things that I like most with noterro.

Cons

The hardest thing is getting used to a different system. I wouldn't necessarily call it a con but we are just getting used to the system.

Vendor response

Thanks for the review Clarke!

ES
AvatarImg

Emma S.

Health, Wellness and Fitness, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Noterro logo

Noterro

Wonderful program for small practices

Reviewed a year ago

Wonderful! I love this program and it is close to perfect

Pros

Noterro is easy to use, VERY easy to track what notes or invoices you have completed. Scheduling for individual clients is straightforward. The design look is very sleek and it is easy to use on phones, tablets, and computers

Cons

Greater ease for scheduling minors and families. Customizable client notes similar to the process for forms.

Vendor response

Thanks for the feedback. Custom notes are in the works!

SH
AvatarImg

Svetlana H.

Alternative Medicine, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Noterro logo

Noterro

The Best Software to use in Massage Therapy Industry!

Reviewed 2 years ago

Excellent!

Pros

Everything! Scheduling, management, notifications! All very helpful!

Cons

Could be fabulous to have similar review option to send client's after massage visits!

Vendor response

Thanks for the feedback Svetlana. You can customize the Treatment Followup Email to include a link to submit are review :)

JS
AvatarImg

Jeannie S.

Health, Wellness and Fitness, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Noterro logo

Noterro

Noterro is so-so

Reviewed 7 months ago

I don’t love Noterro but I hate switching online scheduling systems.

Pros

I’m not sure. I’m glad I can link my Square with Noterro.

Cons

That I don’t receive text notifications when a client books an appointment.

Vendor response

Thanks for the feedback Jeannie.

PN
AvatarImg

Pam N.

Health, Wellness and Fitness, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Noterro logo

Noterro

Love Noterro

Reviewed 9 months ago

Love it. Always growing and adding new options. Very receptive to ideas.

Pros

Fills my needs for clinical notes and scheduling.

Cons

Would like ability for client to confirm appointment from text reminder and not just email reminder.

Vendor response

Thanks for the review Pam!

DB
AvatarImg

David B.

Health, Wellness and Fitness, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Noterro logo

Noterro

Everything I thought it would be and more.

Reviewed 7 years ago

Accurate scheduling, simple and clean SOAP charting. Ease of printing or emailing.

Pros

It's easy to use for me and for my clients. The SOAP charting is clear, concise and simple to use either on a phone or computer.

Cons

Mobile version is a bit slower than computer version. Would be nice if reminder emails could be more personalized.

Vendor response

Thanks for the feedback! You can customize all the patient notifications (email and SMS), just see this link: https://soapvault.zendesk.com/hc/en-us/articles/206115240-How-do-I-customize-notifications-sent-to-patients-

ZH
AvatarImg

Zen H.

Alternative Medicine, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Noterro logo

Noterro

Great practice management

Reviewed a year ago
Pros

Scheduling, calendar integration, hipaa compliant, cost, ease of use

Cons

Messy front page. Unable to use different time zones.

Vendor response

Thanks for the review Zen.

KS
AvatarImg

Kim S.

Health, Wellness and Fitness, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Noterro logo

Noterro

Title your review

Reviewed 6 months ago

Overall great. Love most of the features.

Pros

Ease of scheduling. User friendly. Text and email rsminders.

Cons

Soap notes vould be a bit easier to use. Id like to be able to easily access all past notes, not just the last treatment. Instead i have to click in several different areas to acvess previous clinic notes.

Vendor response

Thanks for the feedback Kim.

TM
AvatarImg

Thomas M.

Medical Practice, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Noterro logo

Noterro

Kept product after free trial

Reviewed 2 years ago

Fine, overall. Customer support sometimes helpful, sometimes not so much. Not planning to change.

Pros

Inexpensive. Scheduling easy to use. Billing/invoices also simple, straightforward.

Cons

Wish list: - would like the program to record cancels vs no-shows and total them- would like the appointment 'square' to indicate paid vs unpaid invoices and done vs undone notes (as a different icon)- would like to be able to fax/email notes directly to physicians from the program- find the diagrams imbedded in notes awkward- not a fan of having 'pronouns' show up so prominently in my patient profile

Vendor response

Thanks for the feedback, Thomas. Just a few items of help: - Cancellation track is on the roadmap, but no ETA yet. - Paid/Unpaid/Partially Paid Invoices, Draft/Finalized Notes and Complete/Incomplete Forms are all coming soon to a new Calendar view. - I'll pass the fax suggestion to the team. - You can disable pronouns from your forms if you prefer, it's just a toggle on the Form Builder.

DM
AvatarImg

Darlene M.

Health, Wellness and Fitness, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Noterro logo

Noterro

Healthcare Clinic use

Reviewed a year ago

Overall we like the system, but still learning how to use some of the features.

Pros

The scheduling and clinical note section is easy to use

Cons

Inputting of insurance information and billing seems redundant in spots.Example: put in the info and then have to input again with the EOB

Vendor response

Thanks for the review Darlene. We're working on improvements to the EOB process, hope to have them released very soon!

RA
AvatarImg

Raye A.

Alternative Medicine, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Noterro logo

Noterro

Excellent system for healthcare or alternative medicine practitioners

Reviewed a year ago

It's great to have everything in one place - scheduling, clinic notes, payments, contact info, etc.

Pros

The clinical notes system is my favourite part of Noterro. It is so comprehensive, intelligent, and easy to use, plus easy to review for repeat clients. Great especially for massage therapists, bodyworkers, osteopaths, and physiotherapists.

Cons

I wish that I had more freedom to customize intake forms that are sent out to clients. They're templates are pretty good, but I'm quite specific about how I like my practice, so the generic-ness of it is restrictive to me and the options in creating your own are limited.

Vendor response

Thanks for the review Raye. You're able to fully customize your intake form using the Form Builder. Let us know if you need any help with that!

CM
AvatarImg

Claire M.

Health, Wellness and Fitness, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Noterro logo

Noterro

Easy to use with all the tools you need

Reviewed 4 years ago

Great customer service - on two separate occasions I required help, within 10mins support was there and the issue sorted.

Pros

Easy to use on a daily basis, from setting up to scheduling.

Cons

Only dislike that I have is when hovering over calendar, it brings up clients info - hard to see the whole schedule - however this is very minor and easily fixed by moving the curser.

Vendor response

Thanks for the feedback, I'll pass it to our product team. Maybe we can improve the calendar pop up.

ES
AvatarImg

Erin S.

Health, Wellness and Fitness, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Noterro logo

Noterro

Great so far

Reviewed 9 months ago
Pros

I like that it’s an all in one program for charting and scheduling.

Cons

Just the learning curve and set up. Long time paper chart person. But tech support was great to help with that.

Vendor response

Thanks for the review Erin. Support is here for you anytime!

RC
AvatarImg

Robert C.

Health, Wellness and Fitness, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Noterro logo

Noterro

Get Value and Very User-Friendly

Reviewed a month ago

Overall, Noterro has provided a fantastic software for our office and a great value.

Pros

The ease of scheduling, online booking and integration with Square have been really nice.

Cons

So far, and this is still being worked out, is that daylight savings time is foreign to Canadians, and some of our clients have gotten reminders with wrong appointment times on them.

Vendor response

Thanks for the review Robert. If you're still having trouble with your timezone settings, please reach out to suppor@noterro.com. Noterro supports timezones with and without daylights savings around the world.

AL
AvatarImg

Ansgar L.

Medical Practice, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Noterro

Great scheduling software all in one!

Reviewed 10 months ago

customer service is very helpful when able to speak with them. the chat box is ok. if there is an emergency then I would have trouble accessing my information.

Pros

clinic forms, cancellation policies able to charge when no show, online scheduling, uploaded forms

Cons

Not enough customer support. Would like to call and get a rep right away. schedueling to speak with someone always takes a week on the internet app.

Vendor response

Thanks for the review. Always keep in mind that you can email us at support@noterro.com and request a callback. During business hours we usually can have someone call you back within a few minutes.

SJ
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Sheanna J.

Health, Wellness and Fitness, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Noterro

I love this product so much I use it for a health care clinic and a spa

Reviewed a month ago

I love it. I’m having a good time with it. It makes all of the elements of my work organized and streamlined.

Pros

Love the scheduling, patient reminders, online booking, clinical notes and how it all integrates

Cons

The only thing it doesn’t have is the ability to track my employees hours and do their payroll on it. It does absolutely everything else and is so cheap and fairly intuitive

Vendor response

Thanks for the review Sheanna!

DI
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Debi I.

Health, Wellness and Fitness, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Noterro

Best EHR out there!

Reviewed 2 years ago

The ease of the scheduling and payment give me more time in my practice for patient connection.

Pros

First of all the customer service is beyond fantastic! They are constantly updating and keeping up with their clients needs. It is easy to use and comprehensive coverage for my clinic. I really love this product!

Cons

The few cons I have they are already working on. Everytime I have something that I would like added, I email them and they put it on the list. Over the years all my needs have been addressed and continue to be.

Vendor response

Thank you for your review Debi!

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Verified reviewer

Health, Wellness and Fitness, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Noterro

Review

Reviewed 4 years ago

It’s been fantastic and made my job easier

Pros

How everything is streamlined into one program - scheduling, billing, appointment reminders, client information, charting, etc

Cons

I create my own health history and EHB forms as I don’t like the options available on Noterro

RS
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Rishon S.

Health, Wellness and Fitness, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Noterro

Moksha Reviews Noterro

Reviewed 2 years ago

Great scheduling and filing system. Easy to update SOAPs and have all the patient information all in one place.

Pros

We are able to use this in Guyana, South America. Payments are easy. Great way to have schedules and patient files all in one place.

Cons

Patients should be able to give feedback on sessions.

Vendor response

Thanks for the review Rishon. Automatic feedback requests for patients is on the roadmap! :)