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Acuity Scheduling vs Square Appointments Comparison

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Overview

Category Leaders

Squarespace is your 24/7 online appointment scheduling software that allows clients to self-schedule appointments or classes...

Category Leaders

Square Appointments is the all-in-one point of sale for booking, payments, and team management. We handle the admin while...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

16

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

0

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

5.5K

5

4

3

2

1

4.5K

882

136

14

11

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.4

182

5

4

3

2

1

119

35

22

0

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

Pros

What I like most about the software is the ability to add your appointments quickly to your google calendar. Its been very helpful with managing which appointments I have up for the week.
What I like most about the software is the ease of use and simplicity. It works extremely well to schedule clients and then takes some automation out of the followup process which is helpful.
This is a super powerful platform to get up and running with and there are lots of awesome tutorials on YouTube for nearly any configuration you can imagine.

Pros

It’s amazing to have your days in one place. Square sends out reminders and confirmations which is amazing.
We liked that it tied into Square and we wanted to keep everything inside of unified platform. We also like clean layout.
I have a wonderful time using square and I recommend it to everyone I know that’s in business.

Cons

I am fuming when I block off appointments. People can still book in may have to book appointments in to stop this.
Some of the functions are hidden in weird spots - it may make more sense for larger orgs but for small and single traders, managing preferences out of the 'calendar' section is a bit weird.
At this point in my usage, I am unable to make negative comments.

Cons

Square has no emergency procedures. I was just told Monday morning that the initial complaint was not entered correctly and no one has even looked at our issue yet.
I hate having to login with my email and password over and over.
The calendar is not functional at all. There is no calendar in the app either (computer only) so our techs in the field cannot use it.
  • Vendor responds to reviews
  • Last review10 days ago
  • Vendor responds to reviews
  • Last review25 days ago

Key features

  • Total features118
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activities Booking
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Booth Rental Management
  • Branch Optimization
  • Business Coaching
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Capacity Management
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Commission Management
  • Communication Management
  • Confirmation/Reminders
  • Consent Management
  • Contact Database
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Mobile App
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Document Management
  • Driver Scheduling
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Employee Scheduling
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Faculty/Staff Management
  • Fitness Plan
  • For Accountants
  • For Barbershops
  • For Martial Arts
  • For Medical Spas
  • For Optometrists
  • For Pest Control Companies
  • For Physical Therapy
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Forms Management
  • Gift Card Management
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • Inventory Management
  • Job Management
  • K-12
  • Life Coaching
  • Loyalty Program
  • Maintenance Scheduling
  • Marketing Automation
  • Membership Management
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Grooming
  • Mobile Signature Capture
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple Appointment Types
  • Multiple User Accounts
  • No-Show Tracking
  • On Call Scheduling
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Scheduling
  • Patient Intake
  • Patient Management
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Payroll & Commissions
  • Payroll Management
  • Performance Metrics
  • Physician Management
  • Point of Sale (POS)
  • Practice Management
  • Progress Notes
  • Progress Tracking
  • Promotions Management
  • Purchasing & Receiving
  • Rate Management
  • Real-Time Notifications
  • Real-Time Updates
  • Real-time Scheduling
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Resource Scheduling
  • Revenue Management
  • Room Booking
  • Routing
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Scheduling
  • Self Service Portal
  • Service Catalog
  • Single Provider Practice
  • Social Media Integration
  • Sport Coaching
  • Staff Management
  • Student Management
  • Task Management
  • Team Calendars
  • Template Management
  • Third-Party Integrations
  • Transaction History
  • Treatment Packages
  • Treatment Planning
  • Virtual Meetings
  • Web Forms
  • Website Integration
  • eCommerce Management
  • iCalendar Support
  • Total features86
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activities Booking
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Booth Rental Management
  • Branch Optimization
  • Business Coaching
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Capacity Management
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Commission Management
  • Communication Management
  • Confirmation/Reminders
  • Consent Management
  • Contact Database
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Mobile App
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Document Management
  • Driver Scheduling
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Employee Scheduling
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Faculty/Staff Management
  • Fitness Plan
  • For Accountants
  • For Barbershops
  • For Martial Arts
  • For Medical Spas
  • For Optometrists
  • For Pest Control Companies
  • For Physical Therapy
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Forms Management
  • Gift Card Management
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • Inventory Management
  • Job Management
  • K-12
  • Life Coaching
  • Loyalty Program
  • Maintenance Scheduling
  • Marketing Automation
  • Membership Management
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Grooming
  • Mobile Signature Capture
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple Appointment Types
  • Multiple User Accounts
  • No-Show Tracking
  • On Call Scheduling
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Scheduling
  • Patient Intake
  • Patient Management
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Payroll & Commissions
  • Payroll Management
  • Performance Metrics
  • Physician Management
  • Point of Sale (POS)
  • Practice Management
  • Progress Notes
  • Progress Tracking
  • Promotions Management
  • Purchasing & Receiving
  • Rate Management
  • Real-Time Notifications
  • Real-Time Updates
  • Real-time Scheduling
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Resource Scheduling
  • Revenue Management
  • Room Booking
  • Routing
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Scheduling
  • Self Service Portal
  • Service Catalog
  • Single Provider Practice
  • Social Media Integration
  • Sport Coaching
  • Staff Management
  • Student Management
  • Task Management
  • Team Calendars
  • Template Management
  • Third-Party Integrations
  • Transaction History
  • Treatment Packages
  • Treatment Planning
  • Virtual Meetings
  • Web Forms
  • Website Integration
  • eCommerce Management
  • iCalendar Support

Integrations

  • Total integrations128
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations18
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

AvatarImg
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Donna L.

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Acuity Scheduling logo

Acuity Scheduling

An amazing scheduling system

Reviewed 6 years ago

This is a well thought out scheduling system. It is so easy to use. It creates beautiful receipts.

Pros

I love that clients can pay when they schedule their appointments. I love that it links to my Square account.

Cons

No cons were added to this review

JJ
AvatarImg

James J.

Law Practice, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Acuity Scheduling logo

Acuity Scheduling

Very good software that allows customers to book and pay for appointments.

Reviewed 2 years ago

I have had an extremely good experience with Acuity. Because it blends so well with Square, it's perfect to allow customers to block-out appointments, and pay at the time they are making their appointment.

Pros

Easy and customer friendly to set-up. Easy for the customer/user to use. Easy to provide 'package' offers where the customer can pay for a discounted package of appointments, then the customer gets emailed a Code number, that they then use when they log-in to block-out a future appointment. When it's time for the customer to pay for the appointment they are blocking out, and the software asks them to pay, there is a field where the customer can type in the code they were emailed (when they bought the package of pre-paid appointments). Acuity also gives you a custom URL (and if you want it, a QR code) that customers can go to to make an appointment.

Cons

There's a fee for Acuity, and Square takes a percentage of the transaction. It would be nice if, there was a way that the fee for Acuity could be dropped if the percentage taken from the transactions covered a certain amount, so we don't feel like we're paying twice for the services.

JP
AvatarImg

Jessica P.

Consumer Services, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Acuity Scheduling logo

Acuity Scheduling

Best Interface For A New Business Owner

Reviewed 4 years ago
Pros

This software is easy to use on both mobile devices and PCs. The ease of use and functions makes setting up a appointments a breeze. I love that it is linked to Square as well for payments.

Cons

I was unable to find a function to pay after my free trial was up but a little cruising through solved that issue

ST
AvatarImg

Stephanie T.

Health, Wellness and Fitness, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Acuity Scheduling logo

Acuity Scheduling

Acuity Scheduling makes my business run smoother and it could be better

Reviewed 3 years ago

I like this scheduling software better than Square. It has more options and setting up time between appointments is easy. Blocking off time is simple. Setting up automated emails is simple. So far it's pretty great overall.

Pros

I like that it's integrated right into my website and I don't have to go to another platform for my schedule.

Cons

The integration option for adding what's scheduled on Acuity to my iCal is not as seamless as I'd like. It has to be done manually every time someone books with me. If I forget to do that step I end up double booking my professional and personal life. It would be great if there was a seamless integration for when folks schedule and cancel so that it's not an extra step on my end.

SS
AvatarImg

Swaroopa S.

Photography, self-employed

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Acuity Scheduling logo

Acuity Scheduling

A must for my business

Reviewed 5 years ago
Pros

If you are a small business owner and need to schedule people on a regular basis, Acuity is THE way to go about it. I love how easy it is to set up appointments and embed it on my website. My clients can easily schedule their appointments and even pay for it (Thanks to acuity and square integration). I can't recommend acuity enough.

Cons

I just wish there is a way to customize the booking page clients see even more.

CR
AvatarImg

Cameron R.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Acuity Scheduling logo

Acuity Scheduling

It's been really easy and satisfactory to use this software.

Reviewed 8 years ago

The pros are that everything is right there and easy to use. The con is, I'd like to add the "fake busy" time like square appointments uses. Which shows as if there were booked times through out the day to create scarcity.

Pros

No pros were added to this review

Cons

No cons were added to this review

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Beverley T.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Acuity Scheduling logo

Acuity Scheduling

No more going back and forth on dates and times

Reviewed 6 years ago

Acuity is like a personal assistant that can take appointments without me telling it to.

Pros

There are a lot of calendar scheduling tools out there, but Acuity has so many features and is pretty straightforward to use. I like that I'm able to have private links I can send for specific offerings that I don't want to be published on my bookings page, and the interface/dashboard makes finding information or changing information quick and painless.

Cons

I wish their Android app had more options, like creating new types of appointments, editing appointments, etc.

SY
AvatarImg

Sally Y.

Consumer Services, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Acuity Scheduling logo

Acuity Scheduling

Easy to use and perfect for my needs

Reviewed 3 years ago
Pros

As a sole trader trying to start my own business, Acuity has really helped me organise bookings and save time trying to tee up times with clients. Pricing is also very competitive compared to other similar products.

Cons

Have had issues integrating with social pages as well as syncing with Square. Still trying to resolve a Square integration issue.

LM
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Laura M.

Construction, 11-50 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Acuity Scheduling logo

Acuity Scheduling

Acuity frees up my time

Reviewed a month ago
Pros

Of all the scheduling sites, I reviewed this was the most cost effective and easy to intergrate with our website

Cons

It'a little challenging to reschedule appointments

DH
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Daniel H.

Marketing and Advertising, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Acuity Scheduling logo

Acuity Scheduling

Awesomeness with setting reminders for appointments.

Reviewed 8 months ago

Awesome to set reminder dates for appointments.Incredible with use of online bookers.The dashboard is clean and robust.

Pros

The online booker works perfectly with mobile.Setting reminders for the dates on appointment.Intuitive dashboard.

Cons

Impressive with setting reminders for appointments.

vs
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victoria s.

Health, Wellness and Fitness, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

Share this review:

Acuity Scheduling logo

Acuity Scheduling

not suitable for multi functional use

Reviewed 2 years ago

very difficult to configure so I didn't keep it

Pros

that it links with my square space website

Cons

I couldn't find a way show classes and appointments like the team up app does

JB
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Jenneel B.

Consumer Services, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Acuity Scheduling logo

Acuity Scheduling

It’s great for now

Reviewed 3 years ago
Pros

Easy to link to my square space account

Cons

I have to be on a computer to have access to every feature

WA
AvatarImg

Wendy A.

Veterinary, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Acuity Scheduling logo

Acuity Scheduling

User

Reviewed 3 years ago

Overall good If use free trial make sure set up right before subscribing as can’t amend otherwise unless on a paid system.- but admin sorted this for me

Pros

Like I can share the app And ease up my days not answering the phone

Cons

I am fuming when I block off appointments People can still book in may have to book appointments in to stop this

SS
AvatarImg

Stephanie S.

Health, Wellness and Fitness, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Acuity Scheduling logo

Acuity Scheduling

Great for scheduling

Reviewed 2 years ago
Pros

Easy to use for scheduling clients and appointments. Loved how it reminded clients an hour before appointment time

Cons

Sometimes had difficulty adding clients and appointments

TJ
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Tyka J.

Management Consulting, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Acuity Scheduling logo

Acuity Scheduling

Great start point

Reviewed 4 years ago
Pros

Schedule looked booked; e-mail reminders & e-mail confirmations about scheduled sessions; intake forms on hand; coupon codes; customizable & direct links

Cons

Only two forms of payment platforms (square & stripe)

KB
AvatarImg

Kisha B.

Consumer Services, self-employed

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Acuity Scheduling logo

Acuity Scheduling

Filling the Gaps

Reviewed 3 years ago

I'm solving any scheduling, Canceled or rescheduled appointment issues. Less phone calls.

Pros

This software easy to use. Free trial to test out the product before purchase.

Cons

The consistent reminder to purchase weekly. Once trial is up allow customers to decide to continue. Being kicked out of setting up appointments, time and pricing when setting up schedules(makes you start from the beginning each time. Need to accept deposits through the app with cash app or zelle to also not just square.

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Nitin S.

Information Technology and Services, 5,001-10,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Acuity Scheduling logo

Acuity Scheduling

Basic cloud based appointment scheduling app

Reviewed 2 years ago

I am not in love of this app but it definitely worth trying as it has features that will help for scheduling and get reminders of payments at low price but not lowest.

Pros

I loved the ease of use and integration with goigle calender that helps me sync my Google appointments with Acuity scheduling app. Secondly, I can book and send branded reminders to my co workers and clients. Lastly, its most useful feature that I use specially for clients who forget to pay on time. Its payment acceptance feature that enable me to accept payment from stripe and paypal.

Cons

Need to learn css to customize the branding for appointments Searching for previous appointments is cumbersome and exhaust lots of time to figuring out.

MT
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Mitch T.

Health, Wellness and Fitness, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Acuity Scheduling logo

Acuity Scheduling

I Love It!

Reviewed 4 years ago

Love it, have referred people onto it

Pros

The ease of access and ability to link to multiple places is a definite plus

Cons

Placing appointments can sometimes be a little fiddly

AR
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Allison R.

Photography, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Acuity Scheduling logo

Acuity Scheduling

Learning

Reviewed 5 years ago

A bit frustrating at first but gets better as I learn it

Pros

Ability to have multiple calendars for different appointment types

Cons

Does not work with Canadian Square clients via the app

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Lucia L.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Acuity Scheduling logo

Acuity Scheduling

I've used Acuity scheduling for my photography business and it's so easy to use, with great function

Reviewed 6 years ago

Ease of scheduling appointments.

Pros

I love that I can create different types of appointments, add in the values and time limits and create links on my FB and website for my clients to do online bookings.

Cons

I can't say that I've found anything particular that I don't like about the software as it's met all my needs thus far.

AD
AvatarImg

Alex D.

Health, Wellness and Fitness, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Acuity Scheduling logo

Acuity Scheduling

Great software

Reviewed 4 years ago
Pros

Ease of use. Compared to other softwares, scheduling is easy for clients and personnel. It also integrates well with different website builders.

Cons

I wish there was some sort of discount for syncing with square. Since square owns acuity you’d think they would make the website integration a bit easier.

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Caitlyn H.

Nonprofit Organization Management, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Acuity Scheduling logo

Acuity Scheduling

Scheduling software that works!

Reviewed 3 years ago
Pros

This software is a great bonus to have for our organization. It allows our whole organization to see what all of our different locations have scheduled without being overwhelming. Everything is color coded perfectly and the site is very user friendly.

Cons

When adding a client, they are able to edit their appointments which does not work for our agency. Our agency sets our clients appointments and we cannot enter our client's email address into Acuity or it will give them access to edit their appointments.

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Izaac E.

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Acuity Scheduling logo

Acuity Scheduling

Brief, Good, Complex

Reviewed 6 years ago

Great for organizing appointments and payments.

Pros

I love the functionality and how much it helps a business get organized, process paymeents and plan ahead. It has plenty of options that will fulfill most of your business needs. It is certainly a complete utility software that can help a lot in every business that require scheduling and payments.

Cons

Its hard to understand and takes time to make changes. Someone in the business needs to be specialized in keeping up with it. Lots of work

TB
AvatarImg

Tinasha B.

Cosmetics, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Acuity Scheduling

The best scheduling app

Reviewed 5 years ago

I keep up with appointments better

Pros

I like that I have to do almost nothing I can log on and off and see appointments

Cons

I liked everything about it. I wouldn’t use any other website

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kely l.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Acuity Scheduling

Very easy to use

Reviewed 6 years ago

Schedule appointments for my clients easily

Pros

In my advisory business outside of my working hours I am doing very well, since my clients can schedule their appointments, saving time, as well as having other features such as calendars, meeting alarms.

Cons

So far everything is going well with this application. In general: Great help for managing appointments and easy to use.

TY
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Tugce Y.

Hospitality, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Square Appointments

Square Appointments makes scheduling so much easy

Reviewed a year ago

Square Appointments is a comprehensive solution for our scheduling requirements.

Pros

Square Appointments reduces the business related scheduling process to straightforward levels thanks to its features.

Cons

Square Appointments would be a perfect scheduling solution if it could offer its features for a better pricing.

RG
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RIch G.

Financial Services, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Square Appointments

Customizable

Reviewed a year ago

I wanted an easy to use free scheduling app that anyone could use.

Pros

My page was nice looking once I was able to get some help through tech support for the page. I was able to ad some pictures to personalize it more.

Cons

I had some challenges getting changes made and also when I attempted to add content to the mobile and web version I had to call tech support or chat with them.

KN
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Kendra N.

Veterinary, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Square Appointments

Great appointment software

Reviewed 6 months ago
Pros

I really enjoy Square for appointment scheduling and calendar management.

Cons

I do not like that you cannot allow for double booking in the free version.

SE
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Sara E.

Nonprofit Organization Management, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Square Appointments

Fantastic features and interface, with a price tag

Reviewed 7 years ago
Pros

This has a fanstastic scheduling interface. It's super clean, easy to use, the payments are seamless...it's wonderful! The bonus features offer all you could ask for in a scheduling software.

Cons

The price tag. That's the only con I could find with Square Appointments. The organization I work for is on a tight budget, but I'm sure one day I'll return to this scheduler, because it's amazing.

AA
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Ashley A.

Health, Wellness and Fitness, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Square Appointments

Great help for my business!

Reviewed 10 months ago

I really enjoy using my Square Appointments app. It makes my scheduling a breeze!!

Pros

I love how quick and easy it is to add in a new appointment. I also really love that it will send my clients appointment reminders to help me avoid no-shows.

Cons

I don’t have anything bad to say about Square Appointments. I do notice that I can’t message a client first on the “Messages” section, it only allows me to reply to a text message that they have sent me already. That would be super handy to be allowed to do.

VS
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Vanessa S.

Entertainment, self-employed

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Square Appointments

I'm on the fence

Reviewed a year ago
Pros

I love how some features are very streamlined and quick to use.

Cons

Unfortunately, there are many flaws with scheduling, appointment booking and calendar feature. The syncing more often than not does not work. Very frustrating!

JA
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Jacob A.

11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Square Appointments

Great scheduling software

Reviewed 6 years ago
Pros

Square has come a long way with its scheduling software. Guests constantly compliment our business on its simplicity and ease-of-use.

Cons

My con would be that Square Scheduling is not very feature rich, and does not accommodate the demands of a full-service salon well.

KK
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Kimber K.

Cosmetics, self-employed

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Square Appointments

Not the best

Reviewed 7 years ago

Not really any. I didn't use it for long before switching back To vagaro pro

Pros

It is convenient if you are already using square register as a point of sale. Online booking is also nice.

Cons

Overpriced. There are much better scheduling software that are easier to use and cost less. Online booking page isn't as customizable as it could be.

SA
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Sarah A.

Consumer Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money