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Square Appointments

4.4
(181)

Write a review

The all-in-one point of sale for booking, payments, and more

(49)

Square Appointments Pricing, Features, Reviews and Alternatives

Square Appointments FAQs

Q. What type of pricing plans does Square Appointments offer?

Square Appointments has the following pricing plans:
Starting from: $0.00/month
Pricing model: Free, Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Square Appointments?

Square Appointments has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Square Appointments support?

Square Appointments supports the following languages:
English, French, Japanese, Spanish


Q. Does Square Appointments support mobile devices?

Square Appointments supports the following devices:
Android, iPad, iPhone


Q. Does Square Appointments offer an API?

Yes, Square Appointments has an API available for use.


Q. What other apps does Square Appointments integrate with?

Square Appointments integrates with the following applications:
Wix, Wufoo, Humanity, WooCommerce, ActiveCampaign, 123FormBuilder, Gravity Forms, When I Work, Homebase, Google Calendar, ZipRecruiter, vcita, Mailchimp, Xero, BigCommerce


Q. What level of support does Square Appointments offer?

Square Appointments offers the following support options:
Phone Support, Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

Square Appointments product overview

Price starts from

0

Per month

Flat Rate

What is Square Appointments?

Running a business is hard enough, especially if you're juggling multiple tools to do different things. Square Appointments is an integrated point of sale that comes with online scheduling and payment processing so that you can run your whole business from one place. It's a one-stop-shop solution that helps you save time and stay organized because it's customized for businesses who run on appointments. Square Appointments is now free for individuals, and really affordable for teams.

Key benefits of using Square Appointments

Free online booking website
Let your customers find and book your services online 24/7 with an easy-to-use website that reflects your style. Choose the colors, layout, and pages that give the best first impression.

Automated email and text reminders
Send automatic appointment reminders to customers via SMS and/or email.

Google Calendar sync
Sync with your Google Calendar to automatically block personal events and avoid double bookings.

Cancellation policy and no-show fees
Create an enforceable fee policy for last-minute cancellations and no-shows.

Resource booking
Create resources—like rooms, stations, or chairs—and assign them to services that require them so they get booked when clients make their appointments.

Website integration
Let customers book directly from your website by adding the booking widget, compatible with sites powered by Squarespace, Wix, Wordpress, and more.

Square Assistant
Square Assistant is a smart, automated messaging tool that replies to your clients on your behalf to confirm, cancel or reschedule appointments, 24/7.

Multiple locations and multiple time zones
Sync your schedules across multiple business locations, even if your customers are in different time zones.

Multi-staff appointments and tip splitting
Let clients book multiple services with different service providers on your booking site, and streamline checkout with a single transaction and automatic tip splitting.

Processing time
Use windows of processing time to book additional appointments so you never miss an opportunity.

Contactless payments
Accept any kind of payment, including contactless and chip. All your sales are integrated in your POS.

Card on File
Keep a card on file to hold appointments, require prepayment for services, or charge cancellation fees.

Professional invoices
Send professional estimates and invoices with automatic customer reminders. Track those payments in real time.

Next-business-day, same-day, and instant transfers
Next-business-day transfers are free. Access your money the same day or instantly with just a 1.5% fee per transfer.

Plastic gift cards and eGift cards
Introduce your business to new customers through customizable plastic gift cards. Get eGift cards free to make shopping easy for your customers.

Data security (PCI) compliance
Square complies with all required PCI standards. The information that your customers submit is encrypted to our servers.

Key in payments
Key in credit and debit cards directly from an appointment using your phone or computer.

Discounts
Offer discounts for special events or special customers.

Customer profiles and notes
Build relationships with customers by keeping profiles on file. Never forget a birthday or a customer’s special preference thanks to easy-to-add notes.

Customer transaction history, texts and emails
Provide an exceptional customer service by seeing all customer communication and activity in one place with Square Messages.

Appointment and sales history
See what services and products your customers have purchased before so you can make recommendations for them in the future.

Custom marketing campaigns
Square Marketing lets you send custom email marketing campaigns to engage your customers. Additional fee

Customer loyalty program
Square Loyalty allows you to create a loyalty program to keep customers coming back. Additional fee

Individual employee accounts
Allow your employees to log in to view and manage their calendars themselves.

Unlimited sets of permissions
Assign different sets of permissions to different roles in your store. Allow a manager to issue refunds, for example.

Combined services and item checkout
Ring up a service and a product in the same transaction for easy checkout.

Square Online
Create a free, shoppable website in minutes with our intuitive website builder. Let customers shop entirely online or order online and pick up in store.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Chat

Training options

Videos

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Square Appointments pricing information

Value for money

4.3

/5

181

Starting from

0

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Square Appointments features

Functionality

4.2

/5

181

Total features

86

20 categories

Most valued features by users

Reporting/Analytics
Third Party Integrations
Activity Dashboard
Alerts/Notifications
API
Mobile Access
Customizable Branding
Email Marketing

Functionality contenders

Square Appointments users reviews

Overall Rating

4.4

/5

181

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.5/10
Rating distribution

5

4

3

2

1

119

34

22

0

6

Pros
It’s amazing to have your days in one place. Square sends out reminders and confirmations which is amazing.
We liked that it tied into Square and we wanted to keep everything inside of unified platform. We also like clean layout.
I have a wonderful time using square and I recommend it to everyone I know that’s in business.
Cons
Square has no emergency procedures. I was just told Monday morning that the initial complaint was not entered correctly and no one has even looked at our issue yet.
I hate having to login with my email and password over and over.
The calendar is not functional at all. There is no calendar in the app either (computer only) so our techs in the field cannot use it.

Overall rating contenders

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Carolyn B.

Owner, President.

Consumer Services, 1-10 employees

Review source

Overall Rating

Square Appointments Review: Square Appointments Is An All In One Platform.

Reviewed 9 days ago

Transcript

Carolyn B.: Hi, I'm Carolyn, owner Carolyn's Mobile Cat Grooming, it's a small business, and we give...

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David C.

Chief Operating Officer

Facilities Services, 51-200 employees

Review source

Overall Rating

Remarkably Well Done

Reviewed 3 years ago

Transcript

David C.: Hi, my name is David. I am a chief optimism officer in the photography industry, and I give...

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Thomas F.

Photography, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Best way to schedule and keep track of appointments

Reviewed 5 years ago
Pros

I have been using Square appointments for awhile now with my photography company and love the way it works. It is easy for customers to make appointments and the software helps to make sure I have time everyday to get it done. It is easy to setup on your current website and start scheduling appointments.

Cons

I currently like everything about this software.

RG
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Ricky G.

Consumer Services, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Square Appointments for Salons

Reviewed 7 months ago

I think my overall experience with square appointments booking system has been a great one. I rarely had to contact support and when I have any issues were resolved swiftly.

Pros

I love the calendar syncing and ease of booking and calendar management features but it's a toss up with the customer database. We couldn't function without any one of these features

Cons

I didn't like that I had to pay up to a new tier and the only added feature I needed was the ability to point my domain name to my square booking site.

zl
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zachery l.

Cosmetics, 1-10 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Flawed system, allow's clients to take advantage of your business

Reviewed 3 years ago

horrible with apts.. they will not add any features despite over whelming crystals for the added apps because they don't agree or like the requested feature. the flaws in the card on file protection system that can be deleted from the client end cost the business money. their last of understand for adding feature is crazy. they have no idea what things are like from out point of view and refusing to fix these feature cause they don't think its necessary.

Pros

I like its connected to my register system, their price is affordable,

Cons

the system is super flawed. to book an apt you can require a card on file for no show protection. However clients can book an apt put card information in, then after they book the apt all they have to do is log into their account and delete their card on file. I am not notified they did it and when they don't show up for their apt I can't charge them because they took their card off their account...

SA
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Sarah A.

Consumer Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great app for salon and bridal events!

Reviewed a year ago

Overall love square appointments way more than other scheduling apps we’ve used. It is the easiest and most customizable.

Pros

User friendly, easy to edit, easy to customize in general appointments. Individual appointments are easy to customize but a little more time needed.

Cons

The app glitches when it comes to the required cc on file. Even if that option is selected in settings, some clients somehow still bypass it. This is a big deal when they are new clients and end up being a no show.

AR
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Verified reviewer

Health, Wellness and Fitness, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Amazing

Reviewed 5 years ago

It's a really easy program and I love using it.

Pros

It's free... but incredibly easy to use! It works well, syncs with my google calendar and makes scheduling appointments easy for my clients! Moving things around and editing services is easy too which is HUGE!

Cons

I wish they had a more user friendly interface with more options when it came to storing client info. I'd love more detailed options for notes as well as a way to store images and view them side by side for before and afters- it was almost a deal breaker. They have said this will come in the future as a LOT of people have requested this but nothing has been done.

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