Acuity Scheduling vs Timely Comparison

Customizable, Timely, Alerts me to when new customers make an appt.

get back to you. what new user but I like it all so far.

It allows us to be super efficient, professional and timely. I recommend this service .

The free trial should be longer. With a longer period we’d be able to thoroughly navigate through all it’s features.

Easy to schedule appointments with timely reminder emails that included direct links to Zoom meetings.

It looks a bit dated from a design perspective.

Clean and modern user interface, easy to use and setup, great pricing, support was helpful and timely, customization abilities.

None (seriously!). This scheduler does everything I need it to do.

I shortlisted this one and timely and found this one to be a better price. I am regretting having recommended this one to my client.

Migration is terrible. We were on another system and we are loosing customer data because the customer profile in Acuity does not offer enough field. I am also dissapointed that imported appointments can not be synched with Xero. We have over 500 appointments that would need to be manually created in Xero. This is really bad.

-Two-way Google Calendar sync with multiple calendars -Fully customizable, full options for reservations/pre-payment -Easy to set up -Clients have option to register or not -Timely tech support

-Can't click-drag to edit time duration -Editing time recurring blocks is problematic -All availabilities show unless time-blocked (no dynamic/"smart" scheduling to encourage back-to-back appointments).

With acuity i am able to schedule and prepare for appointments with clients. Also synchronize my calendar with acuity scheduling application.

So far, i do not have any difficulty using Acuity scheduling.

It has simplified my life! With its automated reminders and easy integration to calendars, I can manage multiple events with ease and on a timely manner. The design is very user friendly, making the whole experience extremely pleasant.

Although Acuity Scheduling is great for simple appointments, it's not ideal for complex cases that involve lots of customization or special requests. It's also a bit limited when it comes to advanced analytics and reporting tools.

Clients have access to this app 24/7 at they’re own convenience. The app is very well designed, and easy to use. Also it is less expensive than other competitors that I have tried. Customer service is amazing and always responds back in a timely manner.

I honestly don’t have any complaints at all.

Syncing with my personal calendar to avoid clashes Managing my time slots during the day so my online bookings are organised and timely Creating the online forms and controlling required fields to be filled in. Managing meeting times after receiving information via online forms - important not to have a meeting booked in straight after receiving information!

I haven't been using the program for very long so I haven't been able to find any faults with it as of yet!

It provided a selection over Sign up genius which was confusing to start.

There was no timely support. They said we work remotely so we can't call. It is too confusing and we needed to launch a calendar. I spent hours in frustration. I even looked into the "experts" but it was around July 4th weekend and nobody was available. As long as I'm in business, you will never be promoted by me.

Ease of use for the client and reliability. Acuity scheduling was recommended by another coach. Lots of good functionality. Long history and good reputation

Although it is easy for the client to use. Not quite as drop dead simple for me to catch onto. I needed to call for help but once it's set up I have ease in knowing it will work.

Acuity Scheduling is very convenient! It has allowed me to the opportunity to give my clients the ability to schedule with my company with out me having to do it for them. When a client does schedule with them it notifies me immediately not only through the app but with email as well so I don't miss any appointments. Acuity Scheduling has a great feature of being able to block schedule times weekly or customized which takes the stress off of me when it comes to making sure I haven't overlapped business and personal life. Moving forward this will be the only scheduling app I use.

The only con I have is that I wish it could be interfaced with my calendar on my phone/computer so all entities of my life could be captured at once.

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Flexability and parametrizations power

User scheduling and traslations to others languages could be better!

It grows with your business dependant on how you want to utilise. Great daily scheduling and communications to your clients.

Invoicing not activated on basic pricing and costs extra for staff additions just to register their name.

helps keep track of work, monitoring of data in a secure timeline. keeping track of work progress and all in real time. Evaluation of team and individual performance is also included.

No issues so far and I don't dislike nothing

Easy and well organised, I like the we have the app and web interface as well. Makes my everyday life easier

There are a couple of things what I would like to customise more, like follow up messages being sent on a previously set date (2 weeks after the appointment, etc.)

ease of use, scheduling classes

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Timely is really easy to use for both our company and the client who would be scheduling. We work remotely so scheduling can be tricky.

I don't really have anything negative to say. Sometimes it freezes up when I am going in to edit events but it's not a huge issue.

Thanks so much for your review, Danielle, so happy to hear how you're getting on x

Timely is an amazing scheduling solution for a broad range of customer needs. An attractive interface and easy-to-navigate platform provide users a seamless experience. Capable reporting features are included, direct online scheduling can be embedded on a personal/business website, and integration with payment processors e.g. Stripe etc. is quite simple.

The platform has been slow once or twice, but nothing completely out of the norm.

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I enjoy how efficient timely is and has been for My Business. It's very easy for me to track business income as well as My employees individual stats

It was quite hard for me to learn the scheduling system as far as how to set up your times.

It is simple, beautifully designed, easy to use and has all the features of more expensive software programs. The phone app is also very easy to use and navigate. I use it almost daily to check my appointments and make changes to my schedule. I am so happy I found Timely!

I would like to be able to offer certain services on certain days only through the online scheduler integrated into my website.

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Thanks for the review, Teiva! We're glad to hear Timely is helping with your business :-)

Ease of set up and customer support. My clients can book themselves easily at a time that suits them.

That I don't have enough time to learn about all of the new features!! There's really nothing else to say!!

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I like how easy it is to navigate and the reminder text option has been really helpful in preventing no show.

There is still room for improving for the layout design. You can make it more interesting and less boring looking. Right now it just look like any other appointment scheduling software.

The ease of use. Training on the system is a breeze. Clients also speak highly of the online scheduling calendar, saying it's easy to use

I wish there was a time clock feature for employees. Right now, if hours are shorter or longer than the roster, I have to go in and manually change it.

very easy to add users and information. easy to add booking buttons to websites. user friendly for both users and buttons looking to scheduling online appointments.

cannot call support, cannot have different time zones for different calendars, no app for android, have to pay extra for text alerts for new appointments

Everything.

Nothing.

Automated reminders, easy to use.

As a one-person outfit who works across multiple locations, I find it annoying not to see all my appointments for the week on one screen. I don't want to go by location.

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