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Acuity Scheduling vs Timely Comparison

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Overview

Category Leaders

Squarespace is your 24/7 online appointment scheduling software that allows clients to self-schedule appointments or classes...

Run your salon like a pro with easy-to-use booking software that puts you in control of the whole client experience.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

15

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

39

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

5.4K

5

4

3

2

1

4.4K

841

127

11

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.7

644

5

4

3

2

1

481

129

30

3

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

What I like most about the software is the ability to add your appointments quickly to your google calendar. Its been very helpful with managing which appointments I have up for the week.
What I like most about the software is the ease of use and simplicity. It works extremely well to schedule clients and then takes some automation out of the followup process which is helpful.
This is a super powerful platform to get up and running with and there are lots of awesome tutorials on YouTube for nearly any configuration you can imagine.

Pros

I've experimented with quite a few apps and scheduling software over the years and I've just stared using Timely and its great. The ease of use and options are great.
Whenever I have emailed for support, the reply is speedy and I have always gotten a resolution. Affordable, user friendly, customizable, and overall a great choice.
The sms reminders are great and my customers love them. Having job locations populate with one click is also great.

Cons

I am fuming when I block off appointments. People can still book in may have to book appointments in to stop this.
Some of the functions are hidden in weird spots - it may make more sense for larger orgs but for small and single traders, managing preferences out of the 'calendar' section is a bit weird.
At this point in my usage, I am unable to make negative comments.

Cons

I would get myself into such a mess that I would occasionally double book myself, or forget to write an appointment in and sometimes write the appointment on the wrong date.
Everything transferred to a public vote to actually get attention and get into action, takes forever. Other then that, was charged by mistake and got credit instead of my money back.
After searching for months and finding nothing but limited and ridiculous expensive booking system software i stumbled across timley.
  • Vendor responds to reviews
  • Last review11 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features115
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activities Booking
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Barcode/Ticket Scanning
  • Before & After Pictures
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Branch Optimization
  • Business Coaching
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Capacity Management
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Color Codes/Icons
  • Communication Management
  • Confirmation/Reminders
  • Consent Management
  • Contact Database
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Mobile App
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Debit/Credit Card Processing
  • Discount Management
  • Document Management
  • Drag & Drop
  • Driver Scheduling
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Employee Scheduling
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Faculty/Staff Management
  • Fitness Plan
  • For Accountants
  • For Barbershops
  • For Martial Arts
  • For Medical Spas
  • For Optometrists
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Forms Management
  • Gift Card Management
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • In-Person Payments
  • Inventory Management
  • Inventory Tracking
  • K-12
  • Life Coaching
  • Loyalty Program
  • Maintenance Scheduling
  • Marketing Automation
  • Membership Management
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple Appointment Types
  • Multiple User Accounts
  • No-Show Tracking
  • On Call Scheduling
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Scheduling
  • Patient Intake
  • Patient Management
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Performance Metrics
  • Physician Management
  • Point of Sale (POS)
  • Practice Management
  • Progress Tracking
  • Promotions Management
  • Purchasing & Receiving
  • Ratings/Reviews
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Reservations Management
  • Resource Scheduling
  • Revenue Management
  • Room Booking
  • SMS Marketing
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Sales Reports
  • Scheduling
  • Self Service Portal
  • Single Provider Practice
  • Social Media Integration
  • Sport Coaching
  • Staff Management
  • Student Management
  • Task Management
  • Task Scheduling
  • Team Calendars
  • Template Management
  • Third Party Integrations
  • Transaction History
  • Treatment Packages
  • Virtual Meetings
  • Wait List Management
  • Web Forms
  • Website Integration
  • iCalendar Support
  • Total features100
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activities Booking
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Barcode/Ticket Scanning
  • Before & After Pictures
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Branch Optimization
  • Business Coaching
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Capacity Management
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Color Codes/Icons
  • Communication Management
  • Confirmation/Reminders
  • Consent Management
  • Contact Database
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Mobile App
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Debit/Credit Card Processing
  • Discount Management
  • Document Management
  • Drag & Drop
  • Driver Scheduling
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Employee Scheduling
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Faculty/Staff Management
  • Fitness Plan
  • For Accountants
  • For Barbershops
  • For Martial Arts
  • For Medical Spas
  • For Optometrists
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Forms Management
  • Gift Card Management
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • In-Person Payments
  • Inventory Management
  • Inventory Tracking
  • K-12
  • Life Coaching
  • Loyalty Program
  • Maintenance Scheduling
  • Marketing Automation
  • Membership Management
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple Appointment Types
  • Multiple User Accounts
  • No-Show Tracking
  • On Call Scheduling
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Scheduling
  • Patient Intake
  • Patient Management
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Performance Metrics
  • Physician Management
  • Point of Sale (POS)
  • Practice Management
  • Progress Tracking
  • Promotions Management
  • Purchasing & Receiving
  • Ratings/Reviews
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Reservations Management
  • Resource Scheduling
  • Revenue Management
  • Room Booking
  • SMS Marketing
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Sales Reports
  • Scheduling
  • Self Service Portal
  • Single Provider Practice
  • Social Media Integration
  • Sport Coaching
  • Staff Management
  • Student Management
  • Task Management
  • Task Scheduling
  • Team Calendars
  • Template Management
  • Third Party Integrations
  • Transaction History
  • Treatment Packages
  • Virtual Meetings
  • Wait List Management
  • Web Forms
  • Website Integration
  • iCalendar Support

Integrations

  • Total integrations125
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations21
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

LA
AvatarImg

Lesa A.

Professional Training & Coaching, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Acuity Scheduling logo

Acuity Scheduling

So easy and Helpful!!!

Reviewed 2 years ago

I didn't know what I didn't know before using this amazing scheduling software.

Pros

Customizable, Timely, Alerts me to when new customers make an appt.

Cons

get back to you. what new user but I like it all so far.

AvatarImg
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Evelyn G.

Health, Wellness and Fitness, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Acuity Scheduling logo

Acuity Scheduling

Professionalism

Reviewed 3 years ago

Overall, my experience has been great. It’s user friendly, HIPPA compliance is of importance, quick communication is a plus.

Pros

It allows us to be super efficient, professional and timely. I recommend this service .

Cons

The free trial should be longer. With a longer period we’d be able to thoroughly navigate through all it’s features.

SR
AvatarImg

Stacy R.

Wholesale, 501-1,000 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Acuity Scheduling logo

Acuity Scheduling

Easy-to-use Scheduling

Reviewed a year ago

I found that Acuity was a simple, easy-to-use solution for scheduling appointments!

Pros

Easy to schedule appointments with timely reminder emails that included direct links to Zoom meetings.

Cons

It looks a bit dated from a design perspective.

AR
AvatarImg

Verified reviewer

51-200 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Acuity Scheduling logo

Acuity Scheduling

Best Scheduler I've Used

Reviewed 8 years ago

I run a service-based side business and had tested out four different scheduling software before I came across Acuity. The other ones were difficult to setup and felt very dated. Acuity looks good, has all the features I need and took me less than five minutes to have it up and going with their easy instructions. When I did have a question, their support team got back to me that same day. Highly recommended.

Pros

Clean and modern user interface, easy to use and setup, great pricing, support was helpful and timely, customization abilities.

Cons

None (seriously!). This scheduler does everything I need it to do.

AR
AvatarImg

Verified reviewer

Information Services,

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

Share this review:

Acuity Scheduling logo

Acuity Scheduling

Trying to set this up for a client and I am finding it very limited.

Reviewed 5 years ago
Pros

I shortlisted this one and timely and found this one to be a better price. I am regretting having recommended this one to my client.

Cons

Migration is terrible. We were on another system and we are loosing customer data because the customer profile in Acuity does not offer enough field. I am also dissapointed that imported appointments can not be synched with Xero. We have over 500 appointments that would need to be manually created in Xero. This is really bad.

AvatarImg
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Melanie C.

Mental Health Care,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Acuity Scheduling logo

Acuity Scheduling

Almost every need at a low price

Reviewed 8 years ago

I researched a lot of schedulers before picking Acuity. I appreciate their customizability. CC capture or pre-payment, or none- all can be chosen per-booking, for unique settings. Client login is optional, not required. I was amazed how easy the setup was. Having tried a few other services, and never having made it as far.. this was a nice thing! The calendar is implemented right on my website....

Pros

-Two-way Google Calendar sync with multiple calendars -Fully customizable, full options for reservations/pre-payment -Easy to set up -Clients have option to register or not -Timely tech support

Cons

-Can't click-drag to edit time duration -Editing time recurring blocks is problematic -All availabilities show unless time-blocked (no dynamic/"smart" scheduling to encourage back-to-back appointments).

OA
AvatarImg

Oluwatobiloba A.

Consumer Services, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Acuity Scheduling logo

Acuity Scheduling

Acuity scheduling efficiency

Reviewed a month ago

I have been able to keep to my schedules and i get timely remainder that enables me to meet deadlines. All thanks to Acuity scheduling.

Pros

With acuity i am able to schedule and prepare for appointments with clients. Also synchronize my calendar with acuity scheduling application.

Cons

So far, i do not have any difficulty using Acuity scheduling.

YK
AvatarImg

Yakup K.

Food & Beverages, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Acuity Scheduling logo

Acuity Scheduling

Amazing Time-Saving Benefits of Acuity Scheduling

Reviewed a month ago

Overall my experience with Acuity Scheduling has been great - it's allowed me to streamline my workflows while still being able to offer an excellent customer service.

Pros

It has simplified my life! With its automated reminders and easy integration to calendars, I can manage multiple events with ease and on a timely manner. The design is very user friendly, making the whole experience extremely pleasant.

Cons

Although Acuity Scheduling is great for simple appointments, it's not ideal for complex cases that involve lots of customization or special requests. It's also a bit limited when it comes to advanced analytics and reporting tools.

AM
AvatarImg

Audra M.

Cosmetics, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Acuity Scheduling logo

Acuity Scheduling

THIS HAS CHANGED MY WHOLE LIFE! (Tamed by Tennile)

Reviewed 2 years ago

I recommend to anyone! This app is perfect.

Pros

Clients have access to this app 24/7 at they’re own convenience. The app is very well designed, and easy to use. Also it is less expensive than other competitors that I have tried. Customer service is amazing and always responds back in a timely manner.

Cons

I honestly don’t have any complaints at all.

AR
AvatarImg

Verified reviewer

Management Consulting, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Acuity Scheduling logo

Acuity Scheduling

Acuity

Reviewed 4 years ago

My scheduling has been taken out of my hands by Acuity which is one less thing to worry about. The rules you create ensure you only have times booked in that work for you. The online forms are fantastic for me - they look a lot better than the document I created and they ensure I get all the information filled in

Pros

Syncing with my personal calendar to avoid clashes Managing my time slots during the day so my online bookings are organised and timely Creating the online forms and controlling required fields to be filled in. Managing meeting times after receiving information via online forms - important not to have a meeting booked in straight after receiving information!

Cons

I haven't been using the program for very long so I haven't been able to find any faults with it as of yet!

MP
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Marlene P.

Facilities Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Acuity Scheduling logo

Acuity Scheduling

Worst Support Ever

Reviewed 3 years ago

Horrible

Pros

It provided a selection over Sign up genius which was confusing to start.

Cons

There was no timely support. They said we work remotely so we can't call. It is too confusing and we needed to launch a calendar. I spent hours in frustration. I even looked into the "experts" but it was around July 4th weekend and nobody was available. As long as I'm in business, you will never be promoted by me.

AJ
AvatarImg

Anita J.

Marketing and Advertising, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Acuity Scheduling logo

Acuity Scheduling

Reliability and excellent functionality

Reviewed 3 years ago

Since it's something that will get daily use its totally worth investing the time to get to know. I love all the features it has. Now I can connect directly with Zoom, JoinMe or others for video conferencing. So timely when everyone now has to be online. Feeling really good about this software. Really reasonably priced for all the great features too.

Pros

Ease of use for the client and reliability. Acuity scheduling was recommended by another coach. Lots of good functionality. Long history and good reputation

Cons

Although it is easy for the client to use. Not quite as drop dead simple for me to catch onto. I needed to call for help but once it's set up I have ease in knowing it will work.

CF
AvatarImg

Corine F.

Health, Wellness and Fitness, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Acuity Scheduling logo

Acuity Scheduling

Great Scheduling Platform

Reviewed 3 years ago

My experience with Acuity Scheduling has allowed me to be more productive and timely when it comes to my business. I no longer have to "get back" to clients to schedule consultations. I can send them the link and they schedule on the spot. I can't imagine doing it any other way. Having Acuity Scheduling has definitely reduced my stress load of making sure I am giving all clients an opportunity to connect with me.

Pros

Acuity Scheduling is very convenient! It has allowed me to the opportunity to give my clients the ability to schedule with my company with out me having to do it for them. When a client does schedule with them it notifies me immediately not only through the app but with email as well so I don't miss any appointments. Acuity Scheduling has a great feature of being able to block schedule times weekly or customized which takes the stress off of me when it comes to making sure I haven't overlapped business and personal life. Moving forward this will be the only scheduling app I use.

Cons

The only con I have is that I wish it could be interfaced with my calendar on my phone/computer so all entities of my life could be captured at once.

KT
AvatarImg

Koko T.

Consumer Services, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Acuity Scheduling logo

Acuity Scheduling

The best online appointment scheduling system for my small business!

Reviewed 6 years ago

Out of the seven appointment scheduling websites that I've tried over the past 3 months, Acuity by far is the best. It's affordable, especially for new business owners with very little clientele. It's easy to use for people with any level of technical ability and the folks running the website actually respond to you in a timely manner. I'm impressed that I have access to an abundance of features that I really need that are either free or cost very little compared to other popular online appointment scheduling sites.

Pros

No pros were added to this review

Cons

No cons were added to this review

AR
AvatarImg

Verified reviewer

Management Consulting, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Timely logo

Timely

Realy good app for scheduling in small biz

Reviewed 7 years ago

Easy to use with lots of features at a afordable price. I could set it up for a funtional traing studio with lot of particularities in its business model. And it work nice and easy

Pros

Flexability and parametrizations power

Cons

User scheduling and traslations to others languages could be better!

CL
AvatarImg

Cherie L.

Apparel & Fashion, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Timely logo

Timely

Phenomenal system that has revolutionised our customers booking experience. Easy to use.

Reviewed 5 years ago

Scheduling CRM Client directory Meeting activation

Pros

It grows with your business dependant on how you want to utilise. Great daily scheduling and communications to your clients.

Cons

Invoicing not activated on basic pricing and costs extra for staff additions just to register their name.

NI
AvatarImg

Nivaldo I.

Accounting, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Timely logo

Timely

Good for Monitor Productivity

Reviewed 4 years ago

Very useful with scheduling, manage the appointments

Pros

helps keep track of work, monitoring of data in a secure timeline. keeping track of work progress and all in real time. Evaluation of team and individual performance is also included.

Cons

No issues so far and I don't dislike nothing

OT
AvatarImg

Olga T.

Medical Practice, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Timely logo

Timely

Huge change compared to the previous schedulers I used - in a positive way :)

Reviewed 5 years ago

Easier scheduling, e-mail reminders are great!

Pros

Easy and well organised, I like the we have the app and web interface as well. Makes my everyday life easier

Cons

There are a couple of things what I would like to customise more, like follow up messages being sent on a previously set date (2 weeks after the appointment, etc.)

SK
AvatarImg

Shashi K.

Education Management, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Timely logo

Timely

Useful product, worth the price.

Reviewed 7 years ago

Service has been great. Some of the features I would like, such as being able to schedule classes using the mobile app or being able to schedule a series of classes with exceptions would be nice to have.

Pros

ease of use, scheduling classes

Cons

No cons were added to this review

DK
AvatarImg

Danielle K.

Consumer Services, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Timely logo

Timely

Timely will save you nothing but time!

Reviewed 2 years ago

Timely saves a lot of hours of back and forth scheduling.

Pros

Timely is really easy to use for both our company and the client who would be scheduling. We work remotely so scheduling can be tricky.

Cons

I don't really have anything negative to say. Sometimes it freezes up when I am going in to edit events but it's not a huge issue.

Vendor response

Thanks so much for your review, Danielle, so happy to hear how you're getting on x

sm
AvatarImg

stephen m.

51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Timely logo

Timely

The easiest, most cost-effective scheduling solution I've used

Reviewed 6 years ago

A nearly flawless scheduling solution at an unbeatable price. Great value.

Pros

Timely is an amazing scheduling solution for a broad range of customer needs. An attractive interface and easy-to-navigate platform provide users a seamless experience. Capable reporting features are included, direct online scheduling can be embedded on a personal/business website, and integration with payment processors e.g. Stripe etc. is quite simple.

Cons

The platform has been slow once or twice, but nothing completely out of the norm.

JF
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Jeff F.

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  • Value for money
  • Ease of use
  • Features
  • Customer support

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Timely

Great product

Reviewed 7 years ago

Very ease to use and reliable. Highly recommend if for appointment scheduling.

Pros

No pros were added to this review

Cons

No cons were added to this review

JJ
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Justin J.

Cosmetics, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Timely

Been a great service that I've used daily for 3 years

Reviewed 5 years ago
Pros

I enjoy how efficient timely is and has been for My Business. It's very easy for me to track business income as well as My employees individual stats

Cons

It was quite hard for me to learn the scheduling system as far as how to set up your times.

SP
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Sangita P.

Alternative Medicine, self-employed

Used daily for 1-2 years

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Timely

Functional, easy to use and affordable

Reviewed 6 years ago

Timely offers all the functionality and quality of other scheduling software programs for half the price. Timely is simple, easy to use and beautifully designed. Timely is easy to navigate even for folks like me with very little scheduling software experience. I would suggest Timely to anyone looking for a simple, easy to use, fully functional and affordable way to organize and streamline their scheduling process.

Pros

It is simple, beautifully designed, easy to use and has all the features of more expensive software programs. The phone app is also very easy to use and navigate. I use it almost daily to check my appointments and make changes to my schedule. I am so happy I found Timely!

Cons

I would like to be able to offer certain services on certain days only through the online scheduler integrated into my website.

TL
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Teiva L.

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  • Value for money
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Timely

Simple and professional

Reviewed 8 years ago

Very easy to use and full of usefull options to make scheduling and accounting easy

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thanks for the review, Teiva! We're glad to hear Timely is helping with your business :-)

MS
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Meg S.

Cosmetics, self-employed

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Timely

Brilliant!! So easy to use.

Reviewed 5 years ago

Clients help themselves to appointment times so I spend no time sending messages back and forth trying to sort out scheduling.

Pros

Ease of set up and customer support. My clients can book themselves easily at a time that suits them.

Cons

That I don't have enough time to learn about all of the new features!! There's really nothing else to say!!

SM
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Stuart M.

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  • Value for money
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Timely

Quick and simple to use

Reviewed 7 years ago

Great simple scheduling program, cost effective and runs well on iPad, integration with vend good on pc but can be slow on iPad.

Pros

No pros were added to this review

Cons

No cons were added to this review

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Kornchanok B.

Used daily for less than 6 months

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  • Value for money
  • Ease of use
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Timely

Functional and simple

Reviewed 5 years ago
Pros

I like how easy it is to navigate and the reminder text option has been really helpful in preventing no show.

Cons

There is still room for improving for the layout design. You can make it more interesting and less boring looking. Right now it just look like any other appointment scheduling software.

JB
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Jessica B.

Cosmetics, 1-10 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Timely

I switched from Revel to Timely and have been so pleased!!!

Reviewed 5 years ago

Online appointments, inventory management, timesheet/roster, sales reports.

Pros

The ease of use. Training on the system is a breeze. Clients also speak highly of the online scheduling calendar, saying it's easy to use

Cons

I wish there was a time clock feature for employees. Right now, if hours are shorter or longer than the roster, I have to go in and manually change it.

AN
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Ashley N.

11-50 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Timely

user friendly

Reviewed 6 years ago
Pros

very easy to add users and information. easy to add booking buttons to websites. user friendly for both users and buttons looking to scheduling online appointments.

Cons

cannot call support, cannot have different time zones for different calendars, no app for android, have to pay extra for text alerts for new appointments

LB
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Louise B.

Health, Wellness and Fitness, 1-10 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Timely

Couldn't Be Happier!

Reviewed 6 years ago

Get Timely has changed our business scheduling into an easy, efficient and organized process. The Get Timely staff is professional, courteous and prompt and they answer all of our questions in a timely manner. The Get Timely interface is pleasing to the eye, very organized and has color coding options that make scheduling and booking easy. They are constantly updating Get Timely to make it better. I highly recommend Get Timely and the Get Timely crew.

Pros

Everything.

Cons

Nothing.

MS
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Melanie S.

Health, Wellness and Fitness, self-employed

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Timely

Good for small business

Reviewed 6 years ago

I have my own private practice as a psychologist. Having timely frees up time otherwise spent sending reminders etc when scheduling appointments. As someone not exactly born organised, I find it a real help.

Pros

Automated reminders, easy to use.

Cons

As a one-person outfit who works across multiple locations, I find it annoying not to see all my appointments for the week on one screen. I don't want to go by location.

SH
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Shelly H.

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Timely

So easy to work with!

Reviewed 7 years ago

I've tried out at least 8 other online scheduling software packages and this is the easiest by far. Quick setup, easy to manage multiple employees and works with service "packages" like a dream! Worth the money.

Pros

No pros were added to this review

Cons

No cons were added to this review

SJ
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Shawn J.

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support