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Acuity Scheduling vs Timely Comparison (2026)

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Acuity Scheduling

Timely

Overview

Let your clients book appointments, classes, or packages, fill out intake forms, add appointments to their calendar, receive confirmation and reminder notifications, and reschedule, cancel, and pay for appointments automatically—zero hula dancing, email ping-pong, or phone tag required.

Run your salon like a pro with easy-to-use booking software that puts you in control of the whole client experience.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.8

5.7K

4.6K

940

151

Value for money

Ease of use

Features

Customer support

88%

would recommend this app

4.7

711

523

147

Value for money

Ease of use

Features

Customer support

82%

would recommend this app

Pros

“It gives us an organized way to manage registrations and availability and makes it easier for guests to reserve their spot ahead of time.”

Sarah T.

Sr Marketing Manager

“The direct integrations keep client data and referral sources highly organized, letting you see exactly what marketing efforts are actually driving bookings.”

Joseph A.

Owner

“It is a reliable scheduling solution that helps streamline appointment management, improve client communication, and reduce administrative tasks.”

Janapher S.

Administrative Coordinator

Pros

“Timely's automated time tracking has greatly benefited the management of research projects, allowing me to precisely track time spent on various grants without the hassle of manual entry.”

Alison M.

Data Analyst

“It also includes budget tracking and timesheets.”

Ritu G.

Scientist

“Functional and remembered my data so I could quickly and easily re-book appointments”

Ashley C.

Commercial Advisor

Cons

“Customizing the booking page beyond the basics requires more effort than it should. And if you have a more complex multi-staff setup, the logic around calendar management can get confusing quickly.”

Dimitri T.

consultant

“Acuity Scheduling is on time-based events, so it's not a solution for multi-day events, industries like hotels, and bed and breakfasts.”

David K.

President

“Customizations require CSS/HTML, which non-tech savy users may find inconvenient or difficult to implement changes with.”

Terence Z.

Tech Support Engineer

Cons

“The Timely app has some bugs which should be fixed in next updates.”

Ritu G.

Scientist

“Not offering clients slots that are available, booking clients in slots that aren’t supposed to be available and open times in the diary are not showing to customers.”

Rebecca G.

Massage therapist

“The software is relatively expensive compared to some other time-tracking and scheduling tools on the market. While Timely provides some basic reporting features, it doesn't offer as many advanced reporting options as some other tools.”

Priyanshu J.

Manager