This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

Timely

Booking Software for Hair, Beauty & Wellbeing Professionals

see alternatives

Timely Pricing, Features, Reviews and Alternatives

Timely product overview

What is Timely?

Manage and grow a successful business from anywhere. Timely is the user friendly software for businesses.

Key benefits of using Timely

Be open for business 24/7 - Online bookings
Clients can book appointments on your website, Facebook page or your free Timely mini-website. Take payments online & email invoices!

Work anywhere at anytime - Mobile access
Your Timely account is hosted in the cloud, meaning you can access it from anywhere at anytime. See your appointments from your phone!

See your bookings on a calendar - Calendar Schedule
Navigate your schedule by staff, location, day, week or month using the calendar. Quickly and easily book, re-book and edit bookings in just a few clicks. Use the sidebar to search your customer records, history and notes. All from the same screen.

Keep in touch with your customers - Automated Reminders
Reduce your no-shows by automatically confirming appointments. Send SMS & email reminders, & automate your daily tasks.

Show me the money - Point of Sale
The built in point-of-sale means you can use Timely to take care of your invoicing and online payments. You can sell your services, products and even bundle them in packages.

Know your Numbers - Powerful Reports
Manage your schedule, promote your services and invoice clients. Keep & eye on your numbers with a variety of financial, staff & appointment reports.

Find more customers - Marketing tools
Make it easy for your customers to find you and book your services with SMS marketing. Connect your contact list to MailChimp and enjoy using the worlds most powerful email marketing tool.

Flex your muscle - Powerful Add-ons
Timely seamlessly integrates with other great software such as Xero, MYOB and Quickbooks (accounting), MailChimp (Email Marketing), Google Contacts and Calendars. Google Tag Manager, Zapier and iZettle, Paypal, Tyro, Smartpay and more.

Don’t break your bank - Affordable software
Whether you’re a solo operation or running a team our low monthly costs are affordable and flexible to the size of your business. It starts at $25 per month per staff member.

NO CONTRACTS, START UP COSTS OR CANCELLATION FEES.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
FAQs/Forum
Knowledge Base
Phone Support
Email/Help Desk
Chat

Training options

Documentation
Live Online
Webinars
Videos

Timely pricing information

Value for money

4.6

/5

634

Starting from

$

25

/momonth
Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Timely features

Functionality

4.4

/5

634
Total Features103 9 categories

Most valued features by users

Email Marketing
Reporting & Statistics
Alerts/Notifications
Third Party Integrations
Data Import/Export
Activity Dashboard
Mobile Access
Customizable Branding

Functionality contenders

Timely users reviews

Overall rating

4.7

/5

634

Positive reviews

95%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.11/10
Rating distribution

5

4

3

2

1

474

127

29

3

1

Pros
It's an easy to navigate and understand program but the best part about Timely - the support people!!! Awesome. Always open to suggestions and their response time for questions/help is so "timely.

KM

Kathy M.

Wonderful software, great value and amazing customer service. I'm so happy that I found Timely.

MD

Megan D.

Cost is a big factor when a Sole Practitioner, the low cost and great product and service is a winner for me. Get timely offers features that other companies charge a fortune for.

LD

Leisa D.

Cons
I would get myself into such a mess that I would occasionally double book myself, or forget to write an appointment in and sometimes write the appointment on the wrong date.

AF

Annette F.

Everything transferred to a public vote to actually get attention and get into action, takes forever. Other then that, was charged by mistake and got credit instead of my money back.

LS

Lilach S.

After searching for months and finding nothing but limited and ridiculous expensive booking system software i stumbled across timley.

CB

Chelsea B.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great customer service, flexible plans to suit all our needs

Reviewed 4 years ago

Access 24/7 from wherever we are. Payments from our clients at all hours of the day as they book their appointments online.

Pros

The simplicity, it's easy to use and understand. No staff trainer required to use it, self explanatory. Easy to review calendar. Easy access from computer, devices or phones anywhere.

Cons

It doesn't do a cash daily reconciliation or detailed breakdown of what is coming in each day. A few more email options to personalise follow ups with clients and rebooking reminder emails. It would be better if there were more fields we could fill in for each client and personalise them according to what we need to know about them.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Spa Scheduling Software

Reviewed 10 months ago

Overall, I had a good experience with Timely and would be open to using the software again. However, I will most likely be shopping around to find a more effective software and maybe a cheaper one as well.

Pros

I used this software as an employee at a spa that I worked for, for almost 2 years. I had a good experience with Timely and enjoyed most of its features. The most beneficial aspect of Timely is getting notifications about appointments made through Timely. Communication is key for a small business with a number of employees, Timely allowed management to bypass certain communications by utilizing Timely.

Cons

I didn't like all the content, options, and other features Timely offered. It was honestly very overwhelming trying to learn every aspect of Timely. I understand, having options is beneficial, but sometimes being simple is better. I was instructed by management to learn the software inside and out and it took quite a while to wrap my head around all the things Timely did and offered.

Vendor response

Hi Jacob, Thanks so much for taking the time to share your experience with Timely. I'm pleased that you enjoyed using our software and that we could help you communicate with your clients more effectively. I can imagine being tasked with learning our whole system could take some time; we try to build features that are really flexible to meet our customer's needs but that can add some complexities. We're always working to make things easier for our users though and have been running some projects to improve and simplify our core user flows. I hope you'll give us another look if you're ever in the market for scheduling software again :)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Timely will save you nothing but time!

Reviewed 16 days ago

Timely saves a lot of hours of back and forth scheduling.

Pros

Timely is really easy to use for both our company and the client who would be scheduling. We work remotely so scheduling can be tricky.

Cons

I don't really have anything negative to say. Sometimes it freezes up when I am going in to edit events but it's not a huge issue.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

Share this review:

I don't even know where to start!

Reviewed 4 years ago

It should work well for a single person operator looking for basic scheduling/tracking of appointments but if you've got a multiple staff and lots of products, definitely consider other options first. Timely has a lot of growing to do and at the current rate, it's going to be a very long growth!

Pros

The support team is fantastic and the application itself 'looks' great. Looks are very deceiving though. The most basic functions work well. Beyond that, there are plenty of issues, including lots of unfinished features.

Cons

Far too many features are left unfinished. Every time something new is released I'm left somewhat shocked how basic functionality that could complete the feature is left out. Even Stock Management is tedious and unituitve. Something basic like not being able to make recurring appointments that have more than 1 service. Limited to a total of 160 characters for SMS. Sales Reports report incorrect/misleading...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Timely Software reviewed by a Software Extremist

Reviewed 2 months ago

Accessibility and modernity have become key benefits of doing business with Natashas Skin Spa, and of working for us. Staff are perceived as more professional, feel more professional, and provide an overall better client experience. Clients and staff benefit, business makes more money, I personally am free to work from anywhere I like due to full time access via the cloud, and I now take month long holidays instead of being tied to the premises.

Pros

The best thing is the improved income - more bookings, more online bookings, more repeat bookings, more free marketing content produced by staff using the photo diary feature.

Cons

Needs a strong set of reporting filters added to enable segmented marketing.

Timely FAQs and common questions

Timely has the following pricing plans:
Starting from: $25.00/month
Pricing model: Subscription
Free Trial: Available


Timely has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Timely supports the following languages:
English


Timely supports the following devices:
Android, iPhone, iPad


No, Timely does not have an API available.


Timely integrates with the following applications:
Authorize.net, MYOB Essentials, iZettle, PayPal, Google Analytics, Zapier, QuickBooks Online Advanced, Wordpress, Stripe, Google Contacts, Vend, Facebook, Google Calendar, Mailchimp, Xero


Timely offers the following support options:
24/7 (Live rep), FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk, Chat

Related categories