Timely Pricing, Features, Reviews & Comparison of Alternatives

Timely Reviews

Timely

Booking Software for Health & Beauty professionals

4.71/5 (443 reviews)
20,603     2,537

Thousands of people around the world love using Timely to run their businesses! It’s an appointment booking and scheduling system that’s easy to use, doesn't cost you a fortune and just works. Timely is packed with the features you need, plus it’s hosted in the cloud making accessing your account easy and convenient.

Easily navigate your daily business activities using the beautiful calendar. You can flick between Month, Week and Day views, filter for specific locations and staff, and colour your products for easy reference. Quickly add, edit with a few simple clicks and rebook appointments by clicking and dragging them. View any pending bookings at a glance and easily see notes about your customers right from the booking.

Use Timely to send SMS and email reminders to your clients about upcoming bookings. The SMS marketing feature can help get more customers and keep your existing customers coming back. Raise invoices for services and products. Keep an eye on your inventory with stock management. While using our powerful reports to gain valuable insight on your business.

Your bookings can also be synced with other calendars including Microsoft Outlook, Google Calendar or Apple Calendar. Connect powerful add ons for accounting (Xero, MYOB, Quickbooks), retail (Vend) and bulk email marketing (MailChimp).

Setting up your account is simple and our friendly support team is there to help you along every step of the way. Timely is a great fit for your budget. There are no set-up fees, a free trial and no fixed term contracts — with plans from just $19 per month.
www.gettimely.com

Timely Reviews (443)

Latest reviews

 Sweet stuff

Timely is awesome, really like their booking software. It's easy to use and makes my business stand out.

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Reviewed 3 days ago by Matthew Moscatelli

 

 I love to use Timely

I have been using Timely for about a year now. Needles to say i am loving it. Made my life so easy. Very affordable and user friendly. Highly recommend to everyone.

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Reviewed 3 days ago by Vicky Baumann

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Timely Pricing

Starting from: $20.00/month

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

SCHEDULE - Save time and grow your business with an advanced calendar, automated reminders and marketing tools.
> NZ/AU - $20 per month, per staff calendar
> USA - $15 per month, per staff calendar



SCHEDULE & SELL - A complete front and back office solution with powerful calendaring, POS, payments and invoicing.
> NZ/AU - $30 per month, per staff calendar
> USA - $20 per month, per staff calendar


TAILORED - For big teams who need all the bells and whistles. Talk to us about a custom package tailored to your business.
> Please contact us


NO CONTRACTS

View Pricing Plans

Key Features of Timely

  • Scheduling calendar
  • Online bookings
  • Facebook bookings
  • Free Mini-website
  • Email reminders (free)
  • SMS reminders
  • SMS marketing
  • Customer records
  • Products
  • Invoicing & Payments
  • Gift vouchers
  • Online payments
  • Staff roster
  • Mobile access
  • Reports
  • Inventory
  • Discounts
  • Commission tracking
  • Point of sale
  • Packages & consessions
  • Resource scheduling
  • Walk-in scheduling

Timely Screenshots (6)

Timely screenshot: Effortless Appointment SoftwareTimely screenshot: Ashleigh loves Timely in her businessTimely screenshot: MKSHA is thriving with TimelyTimely screenshot: Make the most of your day, with easy to use Appointment SoftwareTimely screenshotTimely screenshot

Specifications

Intended Users
Freelancers, Mid Size Business, Small Business
Devices Supported
iPhone-iPad, iPhone, iPad, Linux, Mac, Windows, Web-based, Windows Phone, Mobile Web App
Supported Countries
Asia, Australia, Brazil, Canada, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom, United States
Supported Languages
English
Support Options
FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials

Alternatives to Timely

Benefits

Be open for business 24/7 - Online bookings
Clients can book appointments on your website, facebook page or your free Timely mini-website. Take payments online & email invoices!

Work anywhere at anytime - Mobile access
Your Timely account is hosted in the cloud, meaning you can access it from anywhere at anytime. See your appointments from your phone!

See your bookings on a calendar - Calendar Schedule
Navigate your schedule by staff, location, day, week or month using the calendar. Quickly and easily book, re-book and edit bookings in just a few clicks. Use the sidebar to search your customer records, history and notes. All from the same screen!

Keep in touch with your customers - Automated Reminders
Reduce your no-shows by automatically confirming appointments. Send SMS & email reminders, & automate your daily tasks.

Show me the money - Point of Sale
The built in point-of-sale means you can use Timely to take care of your invoicing and online payments. You can sell your services, products and even bundle them in packages.

Know your Numbers - Powerful Reports
Manage your schedule, promote your services and invoice clients. Keep & eye on your numbers with a variety of financial, staff & appointment reports.

Find more customers - Marketing tools
Make it easy for your customers to find you and book your services with SMS marketing. Connect your contact list to MailChimp and enjoy using the worlds most powerful email marketing tool.

Flex your muscle - Powerful Add-ons
Timely seamlessly integrates with other great software such as Xero, MYOB and Quickbooks (accounting), MailChimp (Email Newsletters) and Google Contacts and Calendars.

Don’t break your bank - Affordable software
Whether you’re a solo operation or running a team our low monthly costs are affordable and flexible to the size of your business. It starts at $19 per month, with $9 for each additional staff member up to 10. 10 staff is our unlimited plan and is capped at $100.

NO CONTRACTS

Who is Timely For?

  • Experience level: All experience levels
  • Industry: Health & beauty, along with other service-based businesses
  • Business size: Small businesses, mid-size businesses
  • Departments/roles: All departments
  • Budget/point: Starting at $19 per month
  • Example customers: Ashleigh Scott Facialist, OFF Wax and Brow Bar, MK Hair Studio and Academy
Read the full GetApp Analysis

Videos

Security and privacy

Encryption

No
Encryption of sensitive data at rest
Yes
HTTPS for all pages

Access control

No
Multi-factor authentication options

Data policy

Yes
Data backup in multiple locations/GEO regions
This will ask you to sign in with LinkedIn

GetApp Analysis

Timely is perfect for service-based business owners looking to save time and get more out of their day. It offers an effortless and affordable appointment management solution that just works. The cloud-based application uses a smart calendar to keep businesses organized, while reducing workload by automating daily administrative tasks and using real-time data to save users valuable time.

It has been designed to meet the needs of small business owners who take appointments for companies in the health and beauty industry. The platform works in the cloud, enabling users to access their account from any device, including mobile phones.

The software has all the features businesses need to manage and run their businesses. It helps grow customer relationships, process payments including online bookings, automatically sends SMS and email reminders, manages staff rosters, helps sell products, and generates strategic sales reports using the latest business and financial data. Timely is setup to handle all types of bookings, including repeat bookings, multiple services, and classes.

What is Timely?

Timely is an online booking solution for small businesses. Hosted in the cloud, Timely provides its users with a simple and intuitive calendar-based interface. The calendar makes navigating appointments effortless, flicking between month, week, and day views, business owners can quickly see which of their staff members are available for appointments at which locations. Managing your bookings couldn't be easier. Rebook, reschedule and confirm pending bookings with a few clicks. You can get to know your clients with easily accessible client notes, preferences and service history.

Timely includes marketing and promotion features for customer acquisition and retention. One of Timely's most popular features is its automated reminders. By sending automated SMS and email reminders before each appointment, business owners can cut down on no-shows. Timely works very well with other apps, syncing with calendars, along with sharing data with the best add-ons for accounting, retail, and bulk email marketing, helping business owners get even more out of their tools.

Main Features

Effortlessly Schedule Appointments

Using Timely to schedule and organize appointments saves businesses owners and staff members a lot of time. It keeps staff and appointment time organized, and automates daily tasks such as reminders, all while collating financial data, client information and appointment history. Your Timely calendar is always handy, as it is hosted in the cloud, meaning you can use it from anywhere, at anytime. Booking appointments with clients is effortless. Online bookings act as a receptionist and work from any website, Facebook page, and even as a link in an email.

Timely uses the time your staff roster, including breaks, to create appointment slots, allowing you to fill your schedule and prevent overbooking. With powerful marketing features, Timely helps you fill all the slots on your calendar.

Automatically Send Reminders

Timely takes appointment management one step further by keeping businesses in touch with their customers. Automated reminders keep customers up-to-date with their appointments. A friendly message before each appointment helps ensure customers make it to their booking on time. This one feature alone can reduce your no-shows by 50%, saving the business from lost time due to no-shows. Business owners also have the ability to customize SMS templates.

In the event that a client can’t make a scheduled appointment, Timely makes re-scheduling easy. Simply click and drag the appointment to the new time, or send the client an online calendar and allow them to choose a time that suits them. Not only does it save the time of going back and forth, it decreases instances of outright cancellations. Reminders are also great for staff members. They are notified of new bookings, changes, and cancellations. With Timely, you’re in control. You can customize your own templates for both email and SMS. The best part, the emails are free - like they should be.

Easily Accept Payments

Timely makes invoicing for services and products effortless with its built-in Point of Sale (POS) feature. It uses the information from an appointment to generate the invoice. Invoices can be consolidated in store or, with an online payment gateway connected, emailed for payment online. The system also gives you the option to take payments with online bookings for the whole service or a deposit for part thereof. The POS system processes services, products, multiple services, redeems discounts, taxes and also sells packages of services together.

Timely's POS stores customer appointment and purchase history. It will also push your data to your invoices to your accounting software (Xero, MYOB, QuickBooks). The POS can connect to a thermal receipt printer and till drawer or email invoices in PDF format. It's perfect for the counter in your business.

Generate Performance Reports

Timely puts your business sales and financial figures at your fingertips, saving you time. You can generate powerful and insightful reports in just a few clicks so you always know what’s really going on in your business. The reports cover everything including appointments, products and services sales, rebooking, retention, staff hours, commission and more.

You can view an executive summary to see all of your appointments and sales grouped by employee or location. Or, if your focus is more on financials, you can generate performance reports that include key figures like rebooking rates and the time between bookings. Timely shows you your most important numbers in the dashboard, which is front and center each time you log in.

Customer Records

Getting to know your customers and their preferences is made easy with Timely. The system securely keeps a record of your customers including their appointment history, notes, sales and SMS/emails.

With the calendar sidebar, you can quickly refresh your memory by looking at a customer's profile before they arrive. It allows you to offer a level of personal service that will keep people coming back.

Online bookings

With Timely you can save time by allowing your customers to book online, freeing you up to spend time with other clients. Online bookings makes choosing the right appointment easy for your customers, they can see your availability and choose a time that suits them - all from the comfort of their own home.

Timely comes with easy options for your online bookings. You can sustomize the look of your booking widget and quickly add it to your website and Facebook page, as well as grabbing a link and posting it on social media and in emails.

Integrations

Timely integrates with a useful range of third-party applications. Specifically, it links with other cloud-based add-ons including accounting tools like Xero, MYOB, and QuickBooks; email marketing services like Mailchimp; online payment services like PayPal, DPS Payments, Authorize.Net, PinPayments, Stripe, and eWay; and POS solutions like Vend. Timely also integrates your online bookings with websites through Facebook, a Book Now widget, and a Wordpress plugin.

Pricing

Anyone can try Timely for free for 30 days. Once you're ready to activate your account, the pricing starts at $19 per month (USA, AU, NZ or £15 for UK) and includes all features and one staff member. From there on, each additional staff member is $9 (AU, NZ or $5 for USA and £5 for UK) per month. Businesses with 10 or more staff members can use Timely’s Unlimited Plan at $100 (AU, NZ or $64 for USA and £60 for UK) per month.

Bottom Line

  • Time-saving appointment scheduling and management tool for small businesses
  • Highly mobile and available anywhere at any time
  • Designed for businesses in the health & beauty industry
  • Intuitive design is simple and effortless to use
  • Organizes your schedule and automates daily admin tasks

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