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Timely Logo

Timely. The booking software that keeps clients coming back.

Last updated: October 2024

Timely - 2024 Pricing, Features, Reviews, & Alternatives

Table of Contents

What is Timely?

Timely. The booking software that keeps clients coming back.

Run your salon like a pro with easy-to-use booking software that puts you in control of the whole client experience.

It all begins with our gorgeous, customisable calendar. The calendar allows you to manage your hair or beauty business from anywhere and lets your clients book their own appointments online, anytime. But that’s just the start. From there, you can tap into all sorts of tools designed to help you deliver an exceptional client experience, grow your income and manage your business beautifully.

It’s your name above the salon door, and your reputation on the line – we get that. That’s why we made every feature of Timely highly customisable. So everything from your online bookings to your client communications, your payments and deposits to your loyalty programme, can be set up just the way you want, to reflect your unique brand and business needs.

No matter if you’re just starting out on your own or if you’ve managed a salon for years, you’ll find Timely gives you a clear picture of your business performance and helps you make confident decisions. Our reporting, marketing and staff management tools can help you learn what’s working, what’s not, and where you can make more money. You call the shots based on what you want to achieve – and we’ll help you continuously improve with real time insights and education.

Want to take the pain out of getting paid? Then you’ll love TimelyPay, the all-in-one solution to take card payments from your clients – whether that’s via our online booking system or via our integrated terminals. Say goodbye to mistyped payment amounts and confusing end-of-day cash ups and hello to a single payment solution, with simple transaction fees, fast payouts and no room for error. Plus, in Australia and New Zealand you can use surcharging on TimelyPay terminals to pass on card processing fees to your clients.

And because more technology shouldn’t mean more hassle, we’ve made Timely super simple to use. You’ll discover clever features that automate your admin - saving you hours and allowing you to feel more relaxed and present with your clients, team and family.

To top it all off, you’re never on your own with Timely. We’re famous for our fast and friendly customer support that’s only an email or phone call away and we’ve got loads of helpful videos, guides and FAQs online too.

Join over 55,000 hair and beauty professionals using Timely worldwide. Simply select from one of three plans and pay one, simple monthly subscription fee, with no hidden costs and no fixed contracts.

Benefits of using Timely

Say goodbye to technology headaches and let Timely take care of your admin.
More technology shouldn’t mean more hassle. Timely is super-easy to set up and simple to use, with no hidden costs. Automate your admin and enjoy peace of mind knowing your business is ticking away, even when you aren’t in the salon. Our software is designed to tackle all the annoying things on your to do list. No more late nights playing appointment tag with clients over Insta, no more last-minute panics when you’ve forgotten to order stock, no more time wasted on manually sending out consultation forms. Feel less overwhelmed and be more present with your clients, team and family.

Customise Timely to make it work the way you do.
It’s your name above the salon door, and your reputation on the line – we get that. That’s why Timely is designed to give you full control over how you run your business. Customise your client communications to suit your unique brand, set a cancellation policy you feel comfortable with, block repeat no-show offenders from booking with you, set up a daily payout schedule so you can always get cash when you need it and lock down access to sensitive client information. You control the vision, and we’ll make it happen.

Build your reputation and keep clients coming back.
There’s no better feeling than delighting your clients. At Timely, we’re just as obsessed with the client experience as you are. We’ve got all the tools you need to make your client’s day – from detailed client notes and before/after photos to a slick digital consultation service. We’ll remember Sandra’s coffee order for you, we know Noah’s pronouns, and we’ll remind you to wear a mask because Maia’s immunocompromised. Want to be booked out months in advance? We’ll help you build long-lasting relationships. Reward loyal clients with VIP offers, and give them a gentle nudge to come back with SMS marketing.

Understand what’s working and make confident business decisions
Timely gives you a clear picture of your business performance and helps you make confident decisions. Use our reporting, marketing and staff management tools to learn what’s working, what’s not, how to manage your cash flow and where you can make more money. Upsize, downsize, add high-value services or introduce new staff targets – you call the shots based on what you want to achieve. And we’ll help you continuously improve with real time insights and education.

Starting from

39

Per month

Alternatives with better value for money

Timely's key features

Most critical features, based on insights from Timely users:

Appointment Scheduling
Mobile Access
Customizable Reports
Referral Tracking
Rescheduling
Calendar/Reminder System

Features

4.4

/5

702

Ease of use

4.7

/5

702

All Timely features

Employee Management
Email Marketing
Email Management
Real-time Scheduling
Real-Time Notifications
Scheduling
Self Service Portal
Group Scheduling
Customer Database
SMS Reminders
SOAP notes
Social Media Integration
Confirmations/Reminders
Task Scheduling
Client Management
Multi-Location
Activity Tracking
Calendar Management
Address Book
Billing & Invoicing
Payment Processing
Transaction History
Marketing Automation
Alerts/Notifications
Automated Scheduling
Appointment Management
For Salons and Spas
Booking Management
Client Database
Real-Time Updates
Calendar Sync
Online Booking
HIPAA Compliant
Email Reminders
Electronic Payments
Online Payments
Promotions Management
Online Store
Ratings/Reviews
Real-Time Data
Real-Time Reporting
Practice Management
Point of Sale (POS)
Performance Metrics
Website Integration
Waitlist Status Tracking
Wait List Management
Two-Way Communication
Treatment Packages
Third-Party Integrations
Team Calendars
Task Management
Staff Management
SMS Messaging
SMS Marketing
Sales Reports
Room Booking
Resource Scheduling
Reporting/Analytics
Reporting & Statistics
Reminders
Recurring Appointments
Multiple User Accounts
Customizable Branding
Customer Surveys
Customer Mobile App
Customer History
Customer Accounts
Credit Card Processing
Credit Card Management
Contact Database
Color Codes/Icons
Client Profiles
Client Portal
Class Scheduling
Before & After Pictures
Barcode/Ticket Scanning
Availability Management
Availability Indicator
API
Activity Dashboard
Access Controls/Permissions
Mobile Alerts
Member Communication
Loyalty Program
Inventory Tracking
Inventory Management
In-Person Payments
Gift Card Management
For Medical Spas
For Barbershops
Faculty/Staff Management
Facility Scheduling
Employee Scheduling
Electronic Forms
Drag & Drop
Discount Management
Debit/Credit Card Processing
Data Import/Export
Customizable Templates
Customizable Forms

Timely awards

Timely alternatives

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(702)

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Per month

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Features
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Timely pricing

Pricing options
Free plan
Subscription
Free trial
Pricing range

Value for money

4.5

/5

702

Starting from

39

Per month

Per Feature

Timely support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
FAQs/Forum
Knowledge Base
Phone Support
Email/Help Desk
Chat

Training options

Documentation
Live Online
Webinars
Videos

Timely reviews

Overall rating

4.7

/5

702

Positive reviews

94

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.89/10
Rating distribution

5

4

3

2

1

521

141

33

4

3

Pros
I've experimented with quite a few apps and scheduling software over the years and I've just stared using Timely and its great. The ease of use and options are great.
Whenever I have emailed for support, the reply is speedy and I have always gotten a resolution. Affordable, user friendly, customizable, and overall a great choice.
The sms reminders are great and my customers love them. Having job locations populate with one click is also great.
Cons
I would get myself into such a mess that I would occasionally double book myself, or forget to write an appointment in and sometimes write the appointment on the wrong date.
Everything transferred to a public vote to actually get attention and get into action, takes forever. Other then that, was charged by mistake and got credit instead of my money back.
After searching for months and finding nothing but limited and ridiculous expensive booking system software i stumbled across timley.

Timely FAQs

Q. What type of pricing plans does Timely offer?

Timely has the following pricing plans:
Starting from: $39.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

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Q. Who are the typical users of Timely?

Timely has the following typical customers:
Freelancers, Small Business


Q. What languages does Timely support?

Timely supports the following languages:
English


Q. Does Timely support mobile devices?

Timely supports the following devices:
Android, iPad, iPhone


Q. Does Timely offer an API?

No, Timely does not have an API available.


Q. What other apps does Timely integrate with?

Timely integrates with the following applications:
authorize.net, MYOB Business, Google Analytics 360, Zapier, QuickBooks Online Advanced, WordPress, Stripe, Google Contacts, Meta for Business, Google Calendar, Mailchimp, Xero


Q. What level of support does Timely offer?

Timely offers the following support options:
24/7 (Live rep), FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk, Chat

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