Acuity Scheduling vs WellnessLiving Comparison

I like that it’s HIPAA compliant and allows you to book one-on-one services as well as classes.

It’s clunky. It’s not intuitive to use at all. I’ve had to reach out to support for various reasons that should have been more or less easy to figure out.

Wonderful System. Very user friendly. Love all the features. Exactly what our business needs.

Still new to the sytem but so far has everything we need.

Hey Anne, Thank you so much for your amazing review! We're so happy to hear that you can operate your business with ease using Wellnessliving. Our platform was built for business owners through much research and development, so we pride ourselves on a system that is both intuitive and customizable. From our customer support, built-in features, and affordability, there are many ways we're working...

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It was easy to set up and use. I really liked the online scheduling portal.

Nothing Really - using an EMR that already has scheduling included.

Hey Natalie, We appreciate the flattering review! It means the world to us when our customers let us know they find WellnessLiving an easy to navigate and intuitive system. We do our best to think like business owners so we can offer you the most effective software solution possible. We're also excited you've been impressed with our attentive customer support team. Our reps are passionate about answering your questions, delivering step-by-step training, and providing dedicated service to you and your business! Thanks again for the review, and thank you for choosing WellnessLiving! James T. (Customer Advocate)

The mobile app and widgets that integrate with my website are very useful in real time scheduling and re-scheduling clients.

The frequent updates are great but sometimes can get confusing and change things before you know how to use them in the update.

Hi Erin, We appreciate the great review! WellnessLiving makes it so easy to handle the different parts of your business all from a single login, and it's all on the cloud so you can do it from your phone or from your computer, even if you're not at the studio. Plus, clients can log in to the app and make bookings on their own, which helps make it easier for you track attendance and keep your classes...

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This software is so easy to use , we use this for our scheduling and the system works perfect! I would recommend

We don’t like that sometimes the app can crash we don’t know if it is our end on the apps tho . But overall it’s great

Thanks for the amazing review Dakota! Time is money and we love to hear it when you're saving on both because the software is so easy to use for your team members and your clients. Less clicks, user friendly interface, automations - these are some of the tools our platform offers to make your life simpler when you're running your business. We also have a talented support team who will help with any question! There can be a few reasons for your issue with the app, potentially having to do with the connection or the device. Please contact us directly in support by phone, email, or on our Community Forum and one of our tech experts will definitely be able to help you get that fixed today. Ian N. (Customer Advocate)

Ease of setting up scheduling and products.

Phone app could could mirror the application more.

Hey Misha, Thanks for the awesome review! WellnessLiving makes software setup as easy as 1-2-3! We have everyone from tech-savvy teens to folks who've never touched business management software in their lives, all running their day-to-day on their own through the site or on the app. A lot of that is because we've designed the interface to be really simple to grasp for new users, and the different...

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I appreciate having a lot of options with one piece of software. Branding, Class Scheduling, Credit card Scheduling and there are no upcharges based on client count.

I would have found a free trial especially helpful.

Hey Mary, Thanks for taking the time to write us a review. We certainly do have a lot in our feature set to support the specific needs of the many different industries using WellnessLiving, including music schools! Everything from scheduling to online booking, from payments to student management, we are your all-in-one solution! All our different tools and automations help make life easier as your business grows, and you'll never have to pay for adding additional clients as the number goes up. Although we don't currently have a free trial option we appreciate the feedback and we are looking into potentially adding something like that in the future. Thanks again for the review! Brian S. (Customer Advocate)

The Ease of scheduling and being able to customize.

Both apps are not very functioning but I hope they improve soon.

Hey Jenny! Thank you for taking the time to share your thoughts with us. We know that business owners like you need to focus on your clients and not your software, so we are ecstatic to hear that you find WellnessLiving so easy-to-use for your scheduling needs. We also know that every business is different, which is why we have given you so many options to quickly and easily customize WellnessLiving to work just how you want. Our support team is obsessed with providing the best possible support to clients like you and are always happy to hear that they are satisfying your needs. Someone from our team will be reaching out to you shortly to help you get to know our apps so that you can the most out of them.

- Automatic Payments - Sleek Design - Scheduling Software - Mobile App (costs extra)

- Requires a great deal of training to even begin to use. - Overdesigned and packed with features yet fails to tailor itself to your businesses needs. - Expensive compared to similar software. - Bad customer service (expanded on below).

Hi Colin, Thank you for taking the time to write us a review. When you sign up at WellnessLiving, we aim to exceed your expectations and we do everything we can to ensure your migration is seamless and headache-free. Our platform is an all-in-one tool kit to run your entire business and a lot of customers tell us the interface works so well because it makes it so simple to do everything you need...

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All it has to offer, scheduling, email, sms, push notification, payroll

, It's like anything else that is new when you're use to something different. It takes time and patiences.

Hi Patty, Thank you so much for your five-star review! We're so happy to hear that you're enjoying everything that WellnessLiving has to offer from our scheduling and payroll options to our automated marketing features! Our support team is happy to help guide you along your way as you explore our software and answer any questions you may have while you are getting used to our platform. We're so excited for your future and thank you for choosing WellnessLiving. -Blake M. (WellnessLiving Customer Advocate)

I love the ease of scheduling classes and running my business.

The app is the least useful part... It is not nearly as useful as the online component.

Hey Lauren, Thanks for the amazing review! WellnessLiving is the perfect management software for yoga studios, big and small. It's important that the software is easy to use so that clients feel encouraged to make bookings or purchases online and to feel really engaged with your studio. It also reduces admin workload because clients are able to do more on their own instead of having to constantly...

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Scheduling and everything in one. It also has a employee management tool.

Reports and QuickBooks comparability and navigation

Hey Wyatt, It's really awesome to hear that you are happy with your WellnessLiving experience. As a company we've actually grown from just a simple scheduling platform into a comprehensive, all-in-one business management platform and that's because we've been just continuously building out features that our customers have been asking for! We work with all kinds of businesses across the wellness...

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Great design which makes it easy to use. Less expensive than similar fitness scheduling software.

Software can be slow at peak times. Sometimes has a bug like any other software would.

Hi Amber, thanks so much for your comments! It means the world to us when we hear our customers tell us they find WellnessLiving easy to use because of its great design, as well as being pocketbook friendly! We do our best to think like business owners so we can offer you the most comprehensive software solution possible. We are always working on new features and improvements and we love to hear what our customers think, so be sure to let us know what new features or improvements you are looking for in the future. Thanks again for letting us know you think WellnessLiving is a great, easy to use solution!

No pros were added to this review

"Wellnessliving was HARD TO FIND!" It took me 2 years of heartbreaking, sweat, tears and hours of my valuable time down. My friends called me an 'Appointment Booking Software ho', Haha LOL, sad but true. They begged me to cancel my Mindbody software because "We can't take your complaining, just break up already". My friends know I am a power-user and extremely demanding software user. "Just pick...

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Hi Andrea! Thank you so much for your review and for deciding to settle down with us. We know how arduous the search for the right management software can be, so we work hard to provide everything you need to run your business the way you want, without compromise. We are so glad that you found us and look forward to continuing to grow together!

I like the scheduling aspect of the software. It works well both for appointments and class management.

Some functions take many clicks and steps to complete which take time. It would be nice if they could allow you to submit with default values that are pre-populated which is currently not possible,

Hey Matt, Thank you for your positive feedback! We're delighted that you like our scheduling interface, it's certainly an important feature for most businesses out there and we did our best to make it easy-to-use while also including the different customization options you need. We appreciate your feedback as we are a customer-centered company and we added a Community Forum as a place for businesses...

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The scheduling aspect of the software is what intrigues me and it is very easy to use with no complication

latency when sinking my data , which is not often , i believe is my internet

Hey Kwao, Thank you so much for your review. We always appreciate it when our customers leave us a glowing review about our all-in-one platform. All our many features make your job as a business owner easier than ever! From scheduling, booking, and communicating with clients, we do everything we can to help you manage your business and engage with clients. On top of that, whenever you need us, our customer support team is there for you to promptly answer your questions and address your concerns. Every step of the way in your business, we'll be there for you! Again, thank you for your kind review and we truly appreciate that you would recommend our software to gyms and fitness clubs. Thank you for choosing WellnessLiving! - David R. (WellnessLiving Customer Advocate)

Definitely for the management of scheduling. Text reminders and email confirmations are very handy. All employees can access the schedule easily

Just really getting to know the features of the software so cannot suggest any further features that should be included.

Hey Simon, Thanks for the great review! We appreciate you taking the time to share your positive experience with WellnessLiving. Nowadays it's just so important that you have all the tools you need to support your studio, easily accessible in one place for your staff. The automations are especially useful because they do things for you without any input required. You just set it up one time, and...

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WellnessLiving is useful when marketing, scheduling, and processing payments for your clients, typically in a fitness center setting. There is also a free trial period.

It is a bit underdeveloped when compared to other similar software. My guess is this software is fairly new and just needs some time to smooth out some of the kinks.

Hi Luke, Thank you so much for your review! WellnessLiving strives to be the all-in-one software solution to meet business owners' every need, so we are so happy that you are enjoying our many marketing, scheduling, and payment processing options. We are continuously optimizing our platform with new customizations and features to make sure that you are meeting all your business goals. Stay tuned for our newest release of improvements this month! Thank you for choosing WellnessLiving! -David R. (WellnessLiving Customer Advocate)

It's user friendly, comprehensive and there are lots of automatic emails that go out.

Sometimes things that aren't working don't quite get fixed for a while.

Hey Jessica, Thanks for the great review! WellnessLiving is the perfect all-in-one business management software for yoga studios. Our platform includes just about every tool you need to run your business all in one place and in an easy-to-manage interface. Emails, client profiles, scheduling and more - it's all interconnected which simplifies access for staff and also introduces efficiencies because...

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Every company that lacks a technological edge needs the right resources and tools to be successful, and WellnessLiving has provided them to us. As part of our company's expansion, WellnessLiving can be an invaluable resource as we begin to expand our behavioral care service. With it, managing clients and optimizing workflows are a breeze! Thanks to its cutting-edge tools, our business has grown, our relationship with customers is improving, and so is our customer satisfaction!

In my experience, WellnessLiving does not have any shortcomings. It's an awesome user experience. I am content with WellnessLiving's scheduling and management capabilities, and it works seamlessly. WellnessLiving has been a big hit as expected.

Hey Harshita, We really appreciate it! There's a lot that goes into developing a robust business management platform but the key is in tying all those different aspects together in an easy-to-use interface. Not only do we want to give you amazing tools to help run your operations but we also want to make it so you can harness all that it has to offer, and without having to spend countless hours...

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This program has really reduced the number of no shows to classes with its automated reminders and online scheduling. Saves me a lot of time on the phone

little bit more than I really wanted to pay for this type of service, but what I've gotten out of it makes it more than worth it.

Hey Ben, Wowit truly made our day to read your great review! We're so glad to hear you're getting the most out of using our platform. Keeping business owners on track is exactly why we developed our all-in-one business management software is the first place. Our many features are meant to save you timesomething incredibly valuable to business owners like you! No more making clients call to book...

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The scheduling features, along side the easy sign up links for my website, allow me to streamline my onboarding process! It's genuinely valuable to have user friendly software!

It doesn't connect to other health and wellness apps, like Fit bit, My fitness pal, or trainerize

Hey Terra, Thank you for your kind words. We're happy to hear our scheduling features have made it simple for your clients to sign-up for your services. It is definitely designed with the client in mind to help make their experience with you a memorable one. It also makes it incredibly easy for them to book right on your website or app and get reminders about their appointments. This creates a seamless onboarding process between you and your clients. Again, we appreciate your review. WellnessLiving is all about making things easy for you and your clients, and we look forward to continuing to grow together! Thank you for choosing WellnessLiving! Tony M. (WellnessLiving Customer Advocate)

Direct booking links, marketing integrations, client portal/scheduling, look My onboarding specialist is a dream and made sure I had a good understanding of the software before going live.

Price is still a bit higher than I want to pay.

Hi Sarah, Thank you so much for your review! We are so happy to hear that you are enjoying our many features and options like our user-friendly scheduling, automated marketing, and direct booking links. We have designed our software to meet your every need and are continually developing it with more customizations so your business can run as smoothly as possible. Our support team is passionate about making sure all entrepreneurs and studio owners are as comfortable as possible with the software, so you are able to run your business effectively and with ease. Thank you for choosing WellnessLiving! -Natasha B. (WellnessLiving Customer Advocate)

This product was a great first step for us to automate our scheduling system. It easily embedded in our website and was relatively easy for most of our school partners to use.

Our scheduling needs are fairly unique but the ultimate reason we ended up moving to a different software was because of the customizable appointments options, the automated emails (customized by appointment type with attachments), and syncing seemlessly with our calendars and our client's calendars so no one ever misses an appointment. It was also difficult with the variety of start/end times of our appointments, WL does not customize that feature.

Hey Colleen, Thank you for the kind words. As with many businesses out there, the highest compliment you can give is a recommendation or referral to our company and it really means a lot to us. One thing that sets us apart from other software companies out there is that the customer perspective guides everything we do. We're always working on making our platform better, and this kind of feedback...

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I like that this software encompasses all the features I need - scheduling, membership/client database, reports, store inventory, point of sale, appointments, classes/events, marketing, notifications, etc. There are just so many features, and it's very customizable.

At first some things were confusing to me, but it's more because I've never been in this role before where I've needed to completely implement a full software system for a business. Someone was always able to help me find a work around if there was something I needed to do and couldn't figure out how.

Hi Katie, Awesome review! We really appreciate it! We may get customers that come to our platform because of the affordability, but they truly become part of the WellnessLiving family when they experience how easy and convenient it is to use our all-in-one platform. From our free mobile apps, marketing and notifications, booking and payment tools, and much, much more, we make it simple to manage...

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The product is fairly easy to use. Familiarity helps. I like all the scheduling and purchasing options and the integrations of both. I keep learning all the options and it is more robust then I thought it would be.

It is not always intuitive for me but once I get help with learning how the software is working and how to set it up properly then it starts making more sense.

Hey Sharlene, Thanks for the fantastic review! At WellnessLiving, you're getting all the powerful tools and integrations you'll need to run your business in one integrated platform, without having to pay for all those separate add-on programs you'd otherwise require at many of our less-robust competitors. We've also made it a focus to keep things as simple and easy to use as possible, so we're glad...

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