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WellnessLiving Logo

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Business management for the health & fitness industry

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WellnessLiving Pricing, Features, Reviews and Alternatives

WellnessLiving product overview

Price starts from

49

Per month

Flat Rate

What is WellnessLiving?

WellnessLiving is an all-in-one online booking, resource scheduling, lead generation, and reporting solution for health and wellness focused businesses. Designed for wellness establishments including yoga studios, spas, salons, personal training, fitness gyms, pilates studios, and dance clubs, WellnessLiving provides the tools users need to manage day-to-day business tasks, employees, memberships, sales, marketing, and more.

Key benefits of using WellnessLiving

  • WellnessLiving helps attract and maintain customers using gamification features such as loyalty programs and incentive based rewards. Customers can gain points for actions such as booking online, referring a friend, and sharing reviews, and those with the highest scores are displayed on a leaderboard.

  • Automate workflows for simple day-to-day business tasks including automatic membership renewals, recurring payments, email and SMS notifications, and marketing. All automations can be customized and turned on or off when required.

  • The incentivized customer reviews program helps encourage customers to provide feedback which is automatically published across the web. Positive reviews get showcased on the organization's WellnessLiving listing.

  • Advanced reporting with 'quickstats' allows users to gain insight into their business at the click of a button. Generate reports on sales, tax, first visits, recurring visits, and more to understand overall business performance.

  • Spread the word with WellnessLiving’s marketing tool which allows users to generate, deploy, and track automated mobile, email, and SMS campaigns. WellnessLiving provides a custom website for organizations which is automatically optimized for search engines, to increase Google ranking and visibility to new local customers.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    Chat
    Email/Help Desk
    Phone Support
    24/7 (Live rep)
    FAQs/Forum

    Training options

    Live Online
    Videos
    Webinars
    Documentation

    WellnessLiving pricing information

    Value for money

    4.2

    /5

    477

    Starting from

    49

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    WellnessLiving features

    Functionality

    4.2

    /5

    477

    Total features

    187

    26 categories

    Most valued features by users

    Attendance Tracking
    Reporting & Statistics
    Payment Processing
    Billing & Invoicing
    Calendar Management
    Event Management
    Membership Management
    Electronic Payments

    Functionality contenders

    WellnessLiving users reviews

    Overall Rating

    4.3

    /5

    477

    Positive reviews

    84

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.88/10
    Rating distribution

    5

    4

    3

    2

    1

    331

    69

    20

    21

    36

    Pros
    This person was ALWAYS attentive and happy to help us with whatever we needed. We explained the entire situation and since then, they have been a great help at resolving any issues we encountered.
    The software is even better than MindBody and my clients love the branded app. We are very pleased with Wellness Living and I would be happy to recommend their services to future potential clients.
    Totally positive great support staff which is important to me because time is valuable and when I need it I need it now.
    Cons
    Credit card swiping feature on mobile devices is virtually non-functional. Sensitivity of the software on the "wrong" browser, wrong device, after updates, etc is frustrating.
    However...after several frustrating calls with customer service no one could figure out what was going on. Four hours go by and finally after much frustration we learn that a server went down.
    So you call to complain and they tell you that your "new feature request" will be noted, and when enough other people make the same request they will address it at that time.

    Overall rating contenders

    KJ
    AvatarImg

    Kaysan J.

    CEO

    Hospital & Health Care, 1-10 employees

    Review source

    Overall Rating

    WellnessLiving Review: Get Started & Don't Look Back.

    Reviewed 7 months ago

    Transcript

    Eric J.: My name is Eric. I'm the managing director and office manager for Body Basics Wellness Center...

    Vendor response

    Hey Eric, Thank you for your glowing review on Capterra! We're thrilled that Body Basics Wellness Center chose WellnessLiving. It's great to hear how our user-friendly CRM seamlessly fits into your daily operations, from appointments and transactions to marketing and client communications. Your feedback on our support response times is invaluable. We're working on improving this, and a senior member...

    LB
    AvatarImg

    Lucie B.

    Owner

    Health, Wellness and Fitness, 1-10 employees

    Review source

    Overall Rating

    So Glad I Made the Switch

    Reviewed 4 years ago

    Transcript

    Lucie: Hi, I'm Lucie. I'm a Pilates instructor and Pilates studio owner, and I give WellnessLiving a...

    AvatarImg
    AvatarImg

    Chris G.

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Migrated from MindBody, not happy with pricing, app, limitations on billing, Ezidebit fees, Support

    Reviewed 7 years ago

    Streamlined my business and this software are integrated with my website, Facebook, a customised app, just to say the least.

    Pros

    Graphical interface, simplicity with managing a class, group sessions and appointments. Switching from MindBody was so easy as functionality appears to be similar but in almost every service, much better! They make it simple! Sending SMS or txt messages within Australia is included, well free, as it's bundled in my monthly fee. My team have all picked up how to use the new platform without any formal...

    Cons

    I thought being in Australia would cause concerns with support queries due to my time zone, however, the online knowledge base has been fantastic with short videos to show how to do things and because the support team have been fast, combined with having an easy transition to this new platform, I cant say this has been a real problem. I didn't realise how much I could learn from short video's, and so quickly. The customisable SMS's and emails required a little work to suit my business. I personalised the new client 'Welcome SMS' to include a direct link to a page on my website as well as include a link to an app for the "Gift Receipt" SMS and email, but I guess this would be more setup / configuration concerns that one would go through initially?

    Vendor response

    Hey Chris! Thanks for leaving your awesome review. At WellnessLiving, we understand that your success is our success, and that business owners like yourself need your management software to work perfectly for and with your business, no matter where you are in the world. That is why we have put so much energy into creating the right solution with the right features for you, and making sure that everything always works exactly how you need to grow your business in the direction you want. Thanks again for your review and we look forward to helping you streamline your business even more in the coming months!

    JT
    AvatarImg

    Jason T.

    Sports, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Wellness living review

    Reviewed 3 months ago

    Overall we find excellent features in the product and it makes running a busy business much more autonomous. It gives are users far more options and choice because of this.

    Pros

    The features suited my business needs 95% and it was cheaper than my previous package which did similar things.

    Cons

    Costs rose after the first year and bespoke items like the mobile app increased by a lot. It felt like these static products were being hiked in price for very few feature additions. We ended up cancelling the bespoke app due to the price rises and actually found not many of our users utilised it.

    Vendor response

    Dear Jason, Thank you so much for taking the time to share your positive experience with WellnessLiving! We're thrilled to hear that our features have been a great fit for your business needs and that you've found value in our platform. It's fantastic to hear that WellnessLiving has made running your busy business more autonomous and provided your users with more options and choices. Your satisfaction...

    JM
    AvatarImg

    Jade M.

    Health, Wellness and Fitness, 11-50 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    I am so sorry I ever used them

    Reviewed 6 months ago

    My biggest issue with this company is that their software really doesn't work. When I signed on with them in October 2022 they were okay, but recently I have discovered so many issues and when I try to get help with them, they don't really take accountability and instead try to push the problem back to you, when it isn't a user error. For example I did a promo where the first month of membership was...

    Pros

    Reporting Customer service is accessible

    Cons

    Full of bugs Very hard to find resolution for issues Clunky Non consistent data throughout different reports Customer service blames you for their issues

    Vendor response

    Dear Jade, Thank you for sharing your experience, and we genuinely appreciate your feedback. We're deeply sorry to hear about the challenges you faced with our software and support services. Your experience does not reflect the standards we strive to maintain. We understand the frustration caused by encountering bugs and difficulties in resolving issues promptly. Our team is committed to continuously...

    JD
    AvatarImg

    Joshau D.

    Alternative Medicine, 1-10 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Best product and nearly all in one

    Reviewed 3 months ago
    Pros

    Ease of use for my customers with our branded app they can create an account, schedule, update payment info, and more all from their phone. Easy to set up as the business owner.

    Cons

    Cannot automate customer journey emails and have to use mailchimp to do so. Have to manually track KPI's with excel using multiple different reports from WellnessLiving. Does not integrate well with Google of Instagram for easy quick booking, which deters some customers. If your business is somewhat "complicated" you have to set up many different purchase options and therefore customers cannot apply the free reward sessions to their account to use for booking.

    Vendor response

    Hey Joshau, Thank you for sharing your positive experience! We're thrilled our platform has streamlined your business and enhanced customer interactions. Compared to other platforms like Mindbody, we pride ourselves on delivering a more modern and user-friendly experience that better meets the needs of today's businesses. As you know our customers love their branded apps as it helps with engagement,...

    TP
    AvatarImg

    Tori P.

    Health, Wellness and Fitness, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    All in one software makes running growing my business doable.

    Reviewed 3 months ago

    Customer service has always been responsive and friendly. As they have grown, I've noticed that it is much more challenging to reach them by phone for emergencies. But, overall, better experience than we have with most other businesses in general.

    Pros

    I love that WellnessLiving is an "all-in-one" solution. Having all client information, marketing, and financials in one place saves hundreds of dollars in software and admin costs.

    Cons

    Though WellnessLiving offers most features I need, it is not possible for one company to do everything well. Their constant updates are great for the most part, but I wish they made an API available for integration with other software & services. They recently released a Zapier integration and that was HUGE, but it needs a bit more work. Marketing capabilities, in general, are okay, but I don't believe it is possible for WL to update marketing cababilities at a speed that is comparable to a software company that is solely focused on marketing.

    Vendor response

    Dear Tori, Thank you for sharing your experience with WellnessLiving! We're thrilled to hear how our all-in-one solution has made managing your business easier and more efficient. Having everything from client information to marketing tools in one place is indeed a game-changer. We appreciate your feedback on our updates and Zapier integration. Rest assured, we're continuously refining our platform...

    WellnessLiving FAQs

    Q. What type of pricing plans does WellnessLiving offer?

    WellnessLiving has the following pricing plans:
    Starting from: $49.00/month
    Pricing model: Subscription


    Q. Who are the typical users of WellnessLiving?

    WellnessLiving has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


    Q. What languages does WellnessLiving support?

    WellnessLiving supports the following languages:
    English


    Q. Does WellnessLiving support mobile devices?

    WellnessLiving supports the following devices:
    Android, iPad, iPhone


    Q. Does WellnessLiving offer an API?

    No, WellnessLiving does not have an API available.


    Q. What other apps does WellnessLiving integrate with?

    WellnessLiving integrates with the following applications:
    Constant Contact, WordPress, Meta for Business, QuickBooks Online, Google Calendar, Mailchimp, Google Maps


    Q. What level of support does WellnessLiving offer?

    WellnessLiving offers the following support options:
    Knowledge Base, Chat, Email/Help Desk, Phone Support, 24/7 (Live rep), FAQs/Forum

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