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WellnessLiving Logo
WellnessLiving
4.4
(386)

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Business management for the health & fitness industry

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(28)

WellnessLiving Pricing, Features, Reviews and Alternatives

WellnessLiving product overview

Price starts from

89

Per month

Flat Rate

What is WellnessLiving?

WellnessLiving is an all-in-one online booking, resource scheduling, lead generation, and reporting solution for health and wellness focused businesses. Designed for wellness establishments including yoga studios, spas, salons, personal training, fitness gyms, pilates studios, and dance clubs, WellnessLiving provides the tools users need to manage day-to-day business tasks, employees, memberships, sales, marketing, and more.

Key benefits of using WellnessLiving

  • WellnessLiving helps attract and maintain customers using gamification features such as loyalty programs and incentive based rewards. Customers can gain points for actions such as booking online, referring a friend, and sharing reviews, and those with the highest scores are displayed on a leaderboard.

  • Automate workflows for simple day-to-day business tasks including automatic membership renewals, recurring payments, email and SMS notifications, and marketing. All automations can be customized and turned on or off when required.

  • The incentivized customer reviews program helps encourage customers to provide feedback which is automatically published across the web. Positive reviews get showcased on the organization's WellnessLiving listing.

  • Advanced reporting with 'quickstats' allows users to gain insight into their business at the click of a button. Generate reports on sales, tax, first visits, recurring visits, and more to understand overall business performance.

  • Spread the word with WellnessLiving’s marketing tool which allows users to generate, deploy, and track automated mobile, email, and SMS campaigns. WellnessLiving provides a custom website for organizations which is automatically optimized for search engines, to increase Google ranking and visibility to new local customers.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    Chat
    Email/Help Desk
    Phone Support
    24/7 (Live rep)
    FAQs/Forum

    Training options

    Live Online
    Videos
    Webinars
    Documentation

    WellnessLiving pricing information

    Value for money

    4.3

    /5

    386

    Starting from

    89

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    WellnessLiving features

    Functionality

    4.3

    /5

    386

    Total features

    185

    23 categories

    Most valued features by users

    Attendance Tracking
    Payment Processing
    Reporting & Statistics
    Billing & Invoicing
    Membership Management
    Event Management
    Calendar Management
    Activity Dashboard

    Functionality contenders

    WellnessLiving users reviews

    Overall Rating

    4.4

    /5

    386

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.85/10
    Rating distribution

    5

    4

    3

    2

    1

    267

    58

    19

    16

    26

    Pros
    This person was ALWAYS attentive and happy to help us with whatever we needed. We explained the entire situation and since then, they have been a great help at resolving any issues we encountered.
    The software is even better than MindBody and my clients love the branded app. We are very pleased with Wellness Living and I would be happy to recommend their services to future potential clients.
    Totally positive great support staff which is important to me because time is valuable and when I need it I need it now.
    Cons
    Credit card swiping feature on mobile devices is virtually non-functional. Sensitivity of the software on the "wrong" browser, wrong device, after updates, etc is frustrating.
    However...after several frustrating calls with customer service no one could figure out what was going on. Four hours go by and finally after much frustration we learn that a server went down.
    So you call to complain and they tell you that your "new feature request" will be noted, and when enough other people make the same request they will address it at that time.

    Overall rating contenders

    LB
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    Lucie B.

    Pilates Studio Owner

    Health, Wellness and Fitness, 1-10 employees

    Review source

    Overall Rating

    So Glad I Made the Switch

    Reviewed 3 years ago

    Transcript

    Lucie: Hi, I'm Lucie. I'm a Pilates instructor and Pilates studio owner, and I give WellnessLiving a...

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    Allison Z.

    Owner and Pilates Instructor

    Recreational Facilities and Services, 1-10 employees

    Review source

    Overall Rating

    Great Software Growing Company

    Reviewed 2 years ago

    Transcript

    Allison: I am Allison. I'm a business owner and I give WellnessLiving a four out of five. For more reviews,...

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    Jennifer L.

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    While excited about the capabilities of the system, honestly, I was scared to transition.

    Reviewed 6 years ago
    Pros

    Wellness Living incorporates all of the same functionality from my old system in an innovative, visual, intuitive way AND includes the functionality I had to pay extra for! I love the ease of managing schedules, adding clients, enrolling clients in classes and maintaining client information. The integrated rewards program and review process are fantastic. My staff required very little training...

    Cons

    While there were some glitches in the move, I was supported by the On-Boarding support team through the migration and well after while we resolved issues. Every part of the transition and data migration was manageable. The support staff from On-Boarding calmed my fears - he was with me from start to finish and personally made sure that any and all errors were immediately corrected. Further, as I continue using Wellness Living, problem reports are addressed as a priority. Requests for enhancements are taken seriously and documented so that I can see the progress. If I have questions regarding functionality, I am never merely directed to documentation. A technical specialist often sends a video of the process along with a description of the process.

    Vendor response

    Hi Jennifer! Thank you so much for your kind review and for deciding to switch to WellnessLiving. We know how intimidating the process of changing software can be, which is why our team works so hard to make that transition easy on you. We also put a lot into ensuring that everything you need to run a fitness studio like yours is available in the program, so we are delighted to hear that you, your staff, and your clients have found such success with our features after only six months. Cheers to a great first year together!

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    Annalize H.

    Health, Wellness and Fitness, 11-50 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Wellnessliving Highly Recommended

    Reviewed a year ago

    The whole experience from first introductions, to knowledge sharing, sales, on-boarding, training, data transitioning, implementation and now active usage has been a positive experience. Expectations exceeded with this company and their technology, customer services, communication and we would 1000% highly recommend Wellnessliving.

    Pros

    Wellnessliving delivered on their intentions for the technology and some. The website for the business end is easy to use, intuitive and the Wellnessliving team do a fantastic job of monthly tech updates and communicating these updates through various channels including videos. We love the Wellnessliving Business Elevate App. It’s easy for staff to use with little or no training. Our Breathe Fitness client app, that the Wellnessliving team helped to develop, is our most favourite and effective technology. We love having happy, returning clients who can manage their own personal accounts, profiles, purchases, bookings & cancellations in advance of coming to the studio. Easy to use and keeping the technology current with the economic climate is key for us.

    Cons

    I honestly cannot find any fault with this technology. Easy to use and great people to work with. Very good communication.

    Vendor response

    Hi Annalize, Thank you for the amazing review! We love helping Canadian businesses grow and succeed using the latest in business management software (made easy-to-use)! You shouldn't have to spend hours training your staff and the Elevate app adds a lot of simplicity in place of complexity. When your clients are booking services, checking their accounts and signing waivers all on their own on...

    RP
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    Rosa P.

    Performing Arts, 11-50 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend2/10

    Share this review:

    Clunky software, dishonesty - all they care about is making the sale.

    Reviewed a year ago

    Shocking. Make sure you try this product before you commit to it.

    Pros

    Retention reporting feature is well thought out.If your business model aligns with the system, I am sure it would be great, if it doesn't, expect headaches.

    Cons

    Overall culture of dishonesty. Sales team told me the software had features it didn't have. I tried to work with the software and find a way around this. I couldn't. I then tried to leave the software, this was virtually impossible, the first customer retention team member I spoke to promised they would create a feature to fix the issue I had within the month & that they would get back to me, they...

    Vendor response

    Hey Rosa, As a company, it's very important to us to see long-term success with each of our customers and we do everything we can to make your transition to WellnessLiving a great one. Many of our customers are making use of our advanced client retention tools with integrated notifications, rewards and client management features that help you to use automations to keep more of your clients coming...

    CG
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    Clif G.

    Health, Wellness and Fitness, 1-10 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Why a High Review of Wellness Living

    Reviewed 4 years ago

    Overall, I am extremely pleased with Wellness Living. They do a great job working with those that use their software. They know who is paying their bills. Our success means Wellness Living will be successful. They really look for ways to make me more successful and profitable.

    Pros

    As the owner of 3 Yoga Studios and used 4 different software packages to manage my businesses. Once I got use to the ways to use Wellness Living, I noticed all of the ways the designers have made moving between forms, client information, classes, and much more; I have to rate it the best that I've used. The biggest value is the Tech Support. They are all friendly, patient, and well versed on the software. I have raised a couple of interesting questions and if they felt they did not have the correct answer, they asked for input from their team. I've called at a busy time, left a incomplete message, only to receive a call to insure that I was helped. Lastly, each time an Update comes out, it DOES improve my ability to manage my businesses.

    Cons

    The only option that I have asked for was a tool / solution to manage Substitutes for Classes. I have only found one supplier do it well. Wellness Living provides a easy system to send in requests for improvements. I have raised this with them. I sense that they will have a solution out soon.

    Vendor response

    Hi Clif, Thank you so much for your review! WellnessLiving strives to be the best all in one management solution for business owners such as yourself. We have built our software based on the suggestions received from our customers, so we are happy to hear that our system is so user-friendly and that you found all the various features helpful to your business. We are proud that we have won your heart!...

    CM
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    Colleen M.

    Health, Wellness and Fitness, 1-10 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Robust system and features at a reasonable price

    Reviewed a year ago

    Overall, WellnessLiving has been a great addition to our business. It allows us to have one platform to manage current members, schedule classes and events, and create a variety of purchase options for clients while also providing solid automated marketing options to continue to build our business.

    Pros

    This software has unlimited options and the ability to meet the needs of fitness studios. We use the class scheduling feature primarily. It is straightforward and easy to implement and maintain. If we need to change or cancel a class, the system walks you through a simple interface to cancel and sends notifications out to clients right away. Additionally, it can act as a CRM tool, allowing you to create and implement marketing campaigns, follow leads up, create visit and purchase campaigns, etc. The system makes marketing super simple and easy to implement.

    Cons

    The most challenging to work with is the learning curve. Because the system is so robust and has so many features, you need every minute of the three one-hour onboarding calls to set the system up. If you need to change anything in your scheduling, calendar, purchase options, etc. it can feel overwhelming as they all connect together. if you miss a piece in one area, your change does appear, or worse doesn't work the way you expect. The upside is their support team is awesome and responds quickly to requests.

    Vendor response

    Hey Colleen, Thanks for the terrific review! It's so much simpler to manage and coordinate all the different areas of your business when you have it all under one login. Just set it up, and the built-in automations handle staff access permissions, reminder emails, marketing campaigns and countless other tasks. You can then use the valuable time saved for other things. Even just 30 min time savings...

    WellnessLiving FAQs

    Q. What type of pricing plans does WellnessLiving offer?

    WellnessLiving has the following pricing plans:
    Starting from: $89.00/month
    Pricing model: Subscription


    Q. Who are the typical users of WellnessLiving?

    WellnessLiving has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business

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    Q. What languages does WellnessLiving support?

    WellnessLiving supports the following languages:
    English

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    Q. Does WellnessLiving support mobile devices?

    WellnessLiving supports the following devices:
    Android, iPad, iPhone

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    Q. Does WellnessLiving offer an API?

    No, WellnessLiving does not have an API available.

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    Q. What other apps does WellnessLiving integrate with?

    WellnessLiving integrates with the following applications:
    Constant Contact, WordPress, Meta for Business, Quickbooks Online, Google Calendar, Mailchimp, Google Maps

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    Q. What level of support does WellnessLiving offer?

    WellnessLiving offers the following support options:
    Knowledge Base, Chat, Email/Help Desk, Phone Support, 24/7 (Live rep), FAQs/Forum

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