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WellnessLiving Pricing, Features, Reviews and Alternatives

WellnessLiving product overview

Price starts from

59

Per month

Per Feature

What is WellnessLiving?

WellnessLiving is an all-in-one online booking, resource scheduling, lead generation, and reporting solution for health and wellness focused businesses. Designed for wellness establishments including yoga studios, spas, salons, personal training, fitness gyms, pilates studios, and dance clubs, WellnessLiving provides the tools users need to manage day-to-day business tasks, employees, memberships, sales, marketing, and more.

Key benefits of using WellnessLiving

  • WellnessLiving helps attract and maintain customers using gamification features such as loyalty programs and incentive based rewards. Customers can gain points for actions such as booking online, referring a friend, and sharing reviews, and those with the highest scores are displayed on a leaderboard.

  • Automate workflows for simple day-to-day business tasks including automatic membership renewals, recurring payments, email and SMS notifications, and marketing. All automations can be customized and turned on or off when required.

  • The incentivized customer reviews program helps encourage customers to provide feedback which is automatically published across the web. Positive reviews get showcased on the organization's WellnessLiving listing.

  • Advanced reporting with 'quickstats' allows users to gain insight into their business at the click of a button. Generate reports on sales, tax, first visits, recurring visits, and more to understand overall business performance.

  • Spread the word with WellnessLiving’s marketing tool which allows users to generate, deploy, and track automated mobile, email, and SMS campaigns. WellnessLiving provides a custom website for organizations which is automatically optimized for search engines, to increase Google ranking and visibility to new local customers.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    Chat
    Email/Help Desk
    Phone Support
    24/7 (Live rep)
    FAQs/Forum

    Training options

    Live Online
    Videos
    Webinars
    Documentation

    WellnessLiving pricing information

    Value for money

    4.3

    /5

    307

    Starting from

    59

    Per month

    Per Feature

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    WellnessLiving features

    Functionality

    4.3

    /5

    307

    Total features

    184

    20 categories

    Most valued features by users

    Attendance Tracking
    Payment Processing
    Billing & Invoicing
    Membership Management
    Reporting & Statistics
    Event Management
    Electronic Payments
    Calendar Management

    Functionality contenders

    WellnessLiving users reviews

    Overall Rating

    4.4

    /5

    307

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.86/10
    Rating distribution

    5

    4

    3

    2

    1

    214

    46

    17

    10

    20

    Pros
    This person was ALWAYS attentive and happy to help us with whatever we needed. We explained the entire situation and since then, they have been a great help at resolving any issues we encountered.

    CB

    Chi B.

    The software is even better than MindBody and my clients love the branded app. We are very pleased with Wellness Living and I would be happy to recommend their services to future potential clients.

    SV

    Steven V.

    Totally positive great support staff which is important to me because time is valuable and when I need it I need it now.

    PB

    Paul B.

    Cons
    Credit card swiping feature on mobile devices is virtually non-functional. Sensitivity of the software on the "wrong" browser, wrong device, after updates, etc is frustrating.

    NH

    Neely H.

    However...after several frustrating calls with customer service no one could figure out what was going on. Four hours go by and finally after much frustration we learn that a server went down.

    JR

    Justin R.

    So you call to complain and they tell you that your "new feature request" will be noted, and when enough other people make the same request they will address it at that time.

    RK

    Ryan K.

    Overall rating contenders

    Overall Rating

    So Glad I Made the Switch

    Reviewed 2 years ago

    Transcript

    Lucie: Hi, I'm Lucie. I'm a Pilates instructor and Pilates studio owner, and I give WellnessLiving a...

    AvatarImg
    AvatarImg

    Allison Z.

    Owner and Pilates Instructor

    Review source

    Overall Rating

    Great Software Growing Company

    Reviewed a year ago

    Transcript

    Allison: I am Allison. I'm a business owner and I give WellnessLiving a four out of five. For more reviews,...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    What we love most of all is their eagerness to listen to our feedback and develop the features.

    Reviewed 4 years ago
    Pros

    We were definitely nervous to make a switch from Mindbody. But after another rate hike on top of paying for three other services for perks, reporting, and website integration, we realized it was no longer the best fit for our yoga studio. We reached out to WellnessLiving for a demo, and they walked our entire staff through the software, showing us how everything was already packaged together. Not only...

    Cons

    From time to time we get minor issues with their automatic payment system that caused a few headaches for our clients, but it was never anything major, and the payments always made sense in the end. But WellnessLiving took our issues to heart and implemented a few bug fixes and features that hopefully resolve those issues from popping up in the future.

    Vendor response

    Hi Ben! Thanks for taking the time to leave your review. At WellnessLiving, we know how overwhelming the search for the right software can be, so we are overjoyed to hear that you have found a loyal partner in us. We also know that your satisfaction goes beyond first impressions, and that is why our team is always responsive and focused on ensuring that everything works how you need, all of the time. We focus on the backend, while you focus on your business. Speaking of which, time for us to get back to saving you time and money!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Wellness Living Review

    Reviewed a month ago
    Pros

    What I enjoy most about the software is the quality for the price. It appears to have similar/same features as MindBody and is more affordable. The software is easy to use and my clients love it.

    Cons

    The onboarding process was drawn out and time consuming. There were too many points of contact and it was somewhat confusing.

    Vendor response

    Hey Jessica, Thank you for writing us a review! We believe everyone should have access to a quality business management platform at an affordable rate, and that's what we're here to provide! It's focusing on the simple stuff that has allowed us to succeed, and our powerful features combined with an interface that's really easy to use has helped many businesses like yours succeed as well. Starting...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

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    Buyer’s Remorse

    Reviewed 14 days ago

    Horrible. What’s the point of having a customer service phone number and email address if you’re not going to get back to people. I’ve been trying to finish setting up my payment processing account for the last 4 days and haven’t been able to get ahold of anyone to help me finish it. I’ve emailed several people 5 times, called 3 times and left 2 voicemails, and haven’t had any help. The one phone call I did get left a voicemail with vague instructions, and instructed me to call them back if I had questions. I called and haven’t heard back.

    Pros

    I liked the idea of it. It offers very similar features to MindBody, and it’s half the price.

    Cons

    I literally couldn’t even make it to the onboarding process. It’s not so much the software as it is the customer service.

    Vendor response

    Hey Rachel, Thank you for taking the time to write us a review. At WellnessLiving we set out to deliver the very best in customer service and that means we spend a lot of time listening to our customers on what we're doing right and on what we can be doing to improve. It seems that you had some difficulties completing the merchant processing application and unfortunately without you providing the...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    A Breath of Fresh Air in the Membership Management Space!

    Reviewed 2 months ago

    From the onboarding process to the overall execution of the platform our overall experience with Wellness Living has been incredible. Never once did they try to sell us on additional features that didn't fit our business model or try to have us set up our workflow in a way that was easier for THEM. We were always priority, if something didn't work how we wanted it too Wellness Living went to work and...

    Pros

    User experience and ease of use are hands down the best features of Wellness Living as a whole. Be it our members utilizing the custom branded app or our initial setup of the entire platform itself to cater towards OUR needs and everything in-between. I'm extremely impressed with the GUI and it's organic workflow that even our employees that have never seen it before can use pretty basic navigational...

    Cons

    The most difficult part of the software thus far is really not something I would blame Wellness Living for but a simple compromise between what the software was designed to to and how we utilize it. We don't allow members to book their own personal training but have the coach do it as certain coaches have different skillsets and tiers in our gym. All this to say we had to set up a round about way to utilize this feature with Wellness Living, it took some time and we had challenges but Wellness Living worked with us and made sure ultimately it works well and efficiently in the process we utilize.

    Vendor response

    Hey Cody, Very much appreciated! We're ecstatic that WellnessLiving has turned out to be the perfect fit for your business and it helps remind us of why we're here. Partnership is truly the only perspective that can help us both achieve success in the long-run, and WellnessLiving was actually founded on that basic idea, which was to align our interests by providing a software solution where the...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Wellnessliving Highly Recommended

    Reviewed 2 months ago

    The whole experience from first introductions, to knowledge sharing, sales, on-boarding, training, data transitioning, implementation and now active usage has been a positive experience. Expectations exceeded with this company and their technology, customer services, communication and we would 1000% highly recommend Wellnessliving.

    Pros

    Wellnessliving delivered on their intentions for the technology and some. The website for the business end is easy to use, intuitive and the Wellnessliving team do a fantastic job of monthly tech updates and communicating these updates through various channels including videos. We love the Wellnessliving Business Elevate App. It’s easy for staff to use with little or no training. Our Breathe Fitness client app, that the Wellnessliving team helped to develop, is our most favourite and effective technology. We love having happy, returning clients who can manage their own personal accounts, profiles, purchases, bookings & cancellations in advance of coming to the studio. Easy to use and keeping the technology current with the economic climate is key for us.

    Cons

    I honestly cannot find any fault with this technology. Easy to use and great people to work with. Very good communication.

    Vendor response

    Hi Annalize, Thank you for the amazing review! We love helping Canadian businesses grow and succeed using the latest in business management software (made easy-to-use)! You shouldn't have to spend hours training your staff and the Elevate app adds a lot of simplicity in place of complexity. When your clients are booking services, checking their accounts and signing waivers all on their own on...

    WellnessLiving FAQs and common questions

    Q. What type of pricing plans does WellnessLiving offer?

    WellnessLiving has the following pricing plans:
    Starting from: $59.00/month
    Pricing model: Subscription


    Q. Who are the typical users of WellnessLiving?

    WellnessLiving has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


    Q. What languages does WellnessLiving support?

    WellnessLiving supports the following languages:
    English


    Q. Does WellnessLiving support mobile devices?

    WellnessLiving supports the following devices:
    Android, iPad, iPhone


    Q. Does WellnessLiving offer an API?

    No, WellnessLiving does not have an API available.


    Q. What other apps does WellnessLiving integrate with?

    WellnessLiving integrates with the following applications:
    Constant Contact, WordPress, Meta for Business, Quickbooks Online, Google Calendar, Mailchimp, Google Maps


    Q. What level of support does WellnessLiving offer?

    WellnessLiving offers the following support options:
    Knowledge Base, Chat, Email/Help Desk, Phone Support, 24/7 (Live rep), FAQs/Forum

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