Agile CRM vs ShoutOUT

Mailchimp

Zoho CRM

HubSpot CRM

Pipedrive

Twilio

ClickSend

Compare Agile CRM and ShoutOUT based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Zoho CRM is a cloud-based customer relationship management (CRM) solution that helps businesses of all sizes close deals smarter, better and faster. The solution lets businesses reach customers through every channel, including telephone, email, social media, and live chat.

HubSpot CRM is a lead management solution that helps businesses with recording calls, logging emails and managing customer data. It has been designed from the ground up and is ready to eliminate manual work and actually help sales teams. It was built ready for the modern world to help users get running and start selling.

Pipedrive is a web-based sales CRM solution that helps sales teams of all sizes and industries close more deals. Pipedrive lets salespeople, business owners and everyone in between focus on selling with its customizable sales pipelines, real-time insights and AI-based features.

Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey

A/B Testing

Account Alerts

Account Management

Activity Dashboard

Activity Tracking

Alerts/Escalation

Alerts/Notifications

App Notifications

Appointment Scheduling

Archiving & Retention

Audience Targeting

Auto-Dialer

Automated Publishing

Automated Routing

Automatic Call Distribution

Automatic Outbound Dialer

Autoresponders

Behavior Tracking

Billing & Invoicing

Blended Call Center

Calendar Management

Calendar Sync

Calendar/Reminder System

Call Center Management

Call Disposition

Call Logging

Call Monitoring

Call Recording

Call Routing

Call Scheduling

Call Scripting

Call Tracking Metrics

Caller ID

Campaign Management

Campaign Planning

Campaign Scheduling

Campaign Segmentation

Campaign Specific Signature

CAN-SPAM Compliance

Catalog Management

Channel Management

Click Tracking

Client Management

Client Portal

Collaboration Tools

Communication Management

Competitive Analysis

Computer Telephony Integration

Contact Database

Contact Management

Content Management

Contract/License Management

Conversion Rate Optimization

Conversion Tracking

Customer Database

Customer Journey Mapping

Customer Management

Customer Segmentation

Customer Surveys

Customizable Branding

Customizable Fields

Customizable Forms

Customizable Reports

Customizable Templates

Dashboard

Data Import/Export

Document Management

Document Storage

Drag & Drop

Drip Campaigns

Dynamic Content

Email Alerts

Email Campaign Management

Email Management

Email Marketing

Email Monitoring

Email Templates

Email Tracking

Engagement Tracking

Event Triggered Actions

Feedback Management

Field Sales Management

File Sharing

For iPad Devices

For Mac Devices

For Sales Teams/Organizations

For Small Businesses

For Startups

Forecasting

Gamification

Geotargeting

Goal Setting/Tracking

Help Desk Management

Image Library

Inbound Call Center

Inbox Management

Influencer Tracking

Interaction Tracking

Agile CRM

Android

Linux

Web-based

Windows

iPad

iPhone

President

I cancelled it in December of 2019. They charged me for it in January of 2020, so I called them and cancelled again.

Sale Director

Agile provides a reliable database for all things from quality findings to ECO change implementations. Customized reports are a nice feature and searching is made easy.

Business Development Manager

It has powerful features and many integrations. I like the freedom to customize and the many campaign nodes make campaigns and flows very powerful.

Automated campaigns are easy to set up and work well and the customer support system is effective. The experience of using agilecrm has been practical and effective, as well as  being cost effective.

What really impresses me, is AgileCRM's support. The support and on-boarding staff I have worked with is excellent to say the least.

Director

The second strike came when our account was re-activated and AgileCRM charged us for the months that our account was locked and shutdown.

Production Manager

We love that Agile is easy to use and has an option to import contacts from an excel file. They makes it so easy to manage out contacts and organize our data as to who is viewing/clicking on what.

cofounder

It was a good experience and the team has built a good product especially the marketing automation part is very well done.

The tool is convoluted, a bit hard to grasp for non technical people and the customer support is some of the worst I've ever encountered.

Designer

I like the ease of integration this product has and its functionality.

There were wayyyyyy too many glitches and bugs. I had a number of bad reports in my role at a previous job using this too.

Maeketing Manager

Agile Crm had finished my search for a long time on Crm software the most helpful thing I get in this is their help desk features that allow you to brighten your task easily.

Owner

Great system for tracking and following up with clients through the sales, marketing and implementation phases of the customer relationship.

Executive Assistant

Good integration with google as well as linkedin. Also it is easy to use marketing automation, crm contact, follow up for deals, + telephony and sms campaigns.

Media Manager

Easy to navigate, best customer service and support.

The tool itself offers some great automation features.

Director of Marketing

Agile has been a breath of fresh air when I needed something free. When I upgraded to the paid version for our company, it did everything we needed from Salesforce for a quarter of the price.

The price of the software is nice, the features from a glance look really good but once you start using them is when you are in for a surprise.

Agile CRM screenshot: Agile CRM's drag&drop dashboard

Agile CRM screenshot: Drill-down reporting in Agile CRM

Agile CRM screenshot: Agile CRM's contact management timeline

Agile CRM screenshot: Agile CRM's project management timeline

Agile CRM screenshot: Create periodic triggers with Agile CRM. These can be customized to fit specific goals

Agile CRM screenshot: Generate reports in Agile CRM

Agile CRM screenshot: Track deals, move milestones, and check ongoing deals from Agile CRM's mobile app

Agile CRM screenshot: Create and manage tasks and events in the Agile CRM mobile app

Agile CRM screenshot: Integrate the Agile CRM mobile app with Google Calendar

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Small Business

ClickSend is designed to help businesses send and receive SMS, MMS, voice, email, direct mail, and more within a single communication platform. Whether it is an SMS blast via the dashboards or automated texts via API, it lets users choose a global SMS gateway and get access to a full communications suite.

Mailchimp is a marketing automation platform that allows users to create, send & analyze email & ad campaigns, with email templates, landing pages, and a mobile app

Twilio offers an API for phone services enabling companies to make and receive phone calls and send and receive text messages. It allows programmers to integrate various communication methods and to use existing web development skills and codes to solve communication problems.

ShoutOUT provides a business texting platform for personalized, automated, triggered, and scheduled text messages. It offers an SMS API gateway for two-way messaging and OTP API for two-factor authentication code generation and validation. 


2-Way Messaging

Automated Responses

Mass Texting

Message Personalization

Polls/Voting

Reminders

Reporting/Analytics

Scheduled Messaging

Segmentation

SMS Messaging

Third-Party Integrations

ShoutOUT

Software Engineer

Ability to create campaigns and send bulk SMS is the best part indeed also the ability to schedule them or send on the trigger is nice. Prices per SMS or Email are also good.

Founder

Their support is awesome. System is simple to use, their lite version is really good if you are integrating with other systems.

But the main problem is my HNB card is not working for online payments.

This is a great piece of software. Easy to use and worth for the amount paid.

Founder & CEO

ShoutOut is super developer friendly. We use ShoutOut in all our products and services globally.

Head of Innovation

The pricing scheme should be revisited. The current plans are not that beneficial for large-scale customers.

ShoutOUT screenshot: Main dashboard displaying the main menu on the left side, credit balance, campaign history, recent campaign analytics, contacts, and purchased sender IDs / mobile numbers, giving a holistic view of the user account with all important data at a glance.

ShoutOUT screenshot: Message compose box to edit the SMS content, add emojis and custom attributes, use saved templates or create new ones, and shorten link using the built-in URL shortener. The mobile phone screen displays how the SMS will look like in the recipient's phone.

ShoutOUT screenshot: User profile displaying all user data including purchased SMS and Email sender IDs and SMS and Email credits.

ShoutOUT screenshot: Campaign dashboard displaying all campaigns created to date, with the options to search previous campaigns by name, create new campaigns, and view in detail analytics for each campaign by clicking on them.

ShoutOUT screenshot: All added contacts and relevant data as well as created contact groups, with the options to add new contacts, search contacts, download contacts, and filter contacts by  attributes (e.g., location, age, browser).

ShoutOUT screenshot: All purchased mobile phone numbers and SMS & Email sender IDs, with option to request for new sender IDs or mobile phone numbers from the dashboard itself

Agile CRM vs ShoutOUT Comparison (2026)

Agile CRM vs ShoutOUT Comparison (2026)

Agile CRM

ShoutOUT

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives