ShoutOUT - 2025 Pricing, Features, Reviews & Alternatives

ShoutOUT is a fully web-based messaging platform for small and medium businesses to send personalized and automated mass text message campaigns.

Be it notification alerts for team members, promotional content for your customers, reminders for events, ShoutOUT comes with the best features out there on offer.

- Customer segmentation

Segment customers into different categories using collected data to identify them easier and for better target marketing, using filters such as location, birth date, gender, device type etc., or by filtering and retrieving data such as customers without purchases for 30 days, inactive customers etc.

- Built-in link shortening

SMS comes with character limitations that might make it difficult to include web links, since URLs are of a large number of characters. ShoutOUT has a link shortening tool in the SMS composing box, facilitation users to include long URLs in the SMS content, without having to use third party tools.

- Detailed campaign analytics

It is important that users get to measure campaign success rate. Users can view the number of delivered and opened SMS for each campaign.

- Click tracking

If a user includes a link in the SMS content, URL tracking will show you how many clicked the link and who exactly clicked the link, to better understand and analyze customer behavior.

- Global coverage

Users can send and receive unlimited SMS to unlimited contacts from any country to any country.

- Two-way messaging

ShoutOUT is not limited to one-way communication where businesses can only send SMS. Users can also receive SMS from customers for conversational messaging in order to improve customer engagement.

- Personalized messaging

With ShoutOUT messaging, each individual recipient feels as if the SMS was created just for them. Businesses can automatically include each customer name in the SMS content. In addition, customer specific custom data can also be included automatically with multiple custom attributes option.

- Triggered & automated SMS

Businesses can keep their customers updated on every action they take (eg: order confirmation, payment success, order dispatch, successful delivery etc.), with the option for unlimited triggers to automatically kick off SMS at the time and the way the user wants.

- Live SMS preview

How a business communicates with its customers reflects the quality of its products and services, too. A mobile phone screen placed next to the message compose box updates in real time with the message campaign the user is creating, for the user to double check that they are sending out an attractive, error-free message.

- Message templates

A set of pre-designed message templates are available for faster campaign creation. Users can also save the templates they create for repetitive use.

- Multiple sender IDs / mobile numbers per account

As businesses communicate with customers for different purposes, it is easier for both parties if the different types of SMS are easily recognizable. Multiple sender IDs (eg: ABC Promotions, ABC OTP, etc.) and mobile numbers can be used for a single user account. The sender IDs will be registered and provided in one business day to ensure efficiency.