Ameyo vs CallHippo

RingEX

Salesforce Service Cloud

Five9

Aircall

Vonage Business Communications

Genesys Cloud CX

Compare Ameyo and CallHippo based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Agentforce Service is a customer service platform offering seamless support across channels like contact centers, field service, HR, and IT. It integrates human agents with AI on a unified platform to personalize interactions. Features include omni-channel engagement, case management, knowledge bases, and analytics tools, enabling organizations to enhance team performance and customer satisfaction.

Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including inbound and outbound call management, predictive dialer, progressive dialer, chat, social customer service, automatic call distribution (ACD) and more

An all-in-one customer interaction suite powering over a billion interactions worldwide

Activity Dashboard

Activity Tracking

AI Copilot

Alerts/Escalation

Auto-Dialer

Automated Routing

Automatic Call Distribution

Autoresponders

Blended Call Center

Calendar Management

Call Center Management

Call Disposition

Call List Management

Call Logging

Call Monitoring

Call Recording

Call Reporting

Call Routing

Call Scripting

Call Tracking

Call Transfer

Callback Scheduling

Caller ID

Campaign Management

Chat/Messaging

Chatbot

Collaboration Tools

Computer Telephony Integration

Conferencing

Contact Database

Contact Management

Customer History

Customizable Fields

Customizable Reports

Dashboard

Data Import/Export

Data Management

Email Management

Email Templates

Inbound Call Center

Inbox Management

Interaction Tracking

Knowledge Base Management

Lead Capture

Lead Distribution

Lead Management

Lead Qualification

List Management

Live Chat

Manual Dialer

Meeting Management

Monitoring

Multi-Channel Communication

Multi-Channel Management

Outbound Call Center

Performance Management

Predictive Dialer

Progressive Dialer

Queue Management

Real-Time Analytics

Real-Time Data

Real-Time Monitoring

Real-Time Notifications

Real-Time Reporting

Reminders

Reporting & Statistics

Reporting/Analytics

SMS Messaging

Social Media Integration

Support Ticket Management

Survey/Poll Management

Surveys & Feedback

Task Management

Text to Speech

Third-Party Integrations

Video Conferencing

Voice Mail

VoIP

VoIP Connection

Workflow Management

Ameyo

Android

Linux

Web-based

Windows

TEAM LEADS

Easy to use and easy to integrated and tracking process better like check to dials connectivity and talkative tracking good.

Software Developer

Easily find call recording- Easy & simple to use - Good GUI and user can easily operate & manage- Live call monitoring- Voice quality is very good- Good customer support.

Technical Executive 

Its awesome to use and the re routing to mobile function is super cool that we dont want to use headphones.

Senior Business Development Associate

It is the best dialer I used so far which perfectly integrates with my CRM tool. The best thing about Ameyo is we can reach customers without revealing our own identity.

Manager

I would like to start with a big thanks for the whole team from pre-sales to post sales, You guys have done a fabulous job.

ENGINEER

At BRIPL we have had the pleasure to use the system for about 2 years now. It is a very effective solution that helps our agents.

Horrific and I would request anyone who is reading this review to get in touch with me to understand what we are going through.

Finance Lead

The most likable part of the software is that is was easy and quick to implement for us. Also, the cost was important factor for us to consider.

Associate Product Manager

I liked how they had built multiple API endpoints on top of Meta's endpoints. It was very easy to customize.

Founder and CEO

It has been developed in very simple way and user friendly. It's a good tool for cold calling and task management.

Overall, Ameyo is the best software for calling purpose in call center. It's suitable for the large organization call center.

I.T SUPPORT 

The features are easy to use and understand. Its makes working in contact centre fun.

Tech Manager - Contact Center

Lack of basic functionality. Trust deficit in data being received at Dialer.

AM System Administrator

Also they way of your user talking on phone is very rudely. Not listening the customer explanation because of this customer is suffering lot of issues.

Head - Business Planning & Interactivity

A great (and inexpensive) platform for managing customer callouts.

System Administrator

They are available at all time like 24/7. They always helps on our software incidents and problems.

Senior Executive - Customer Support

Missed calls not shown on agent Id, TAT color also not changes.

Team Lead

Bad customer support, 70% issues never resolved on 1st call.

Ameyo screenshot: Personalized Experience with Customizable IVR

Ameyo screenshot: Deliver Faster Response with Automated Routing

Ameyo screenshot: Improve your Call Connect Rate with Auto Dialer

Ameyo screenshot: Deliver Context-Driven Experience with CTI Integration

Ameyo screenshot: Single View of Customer Data with Unified Agent Desktop

Ameyo screenshot: Work from Anywhere with Mobile Agent Capabilities

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

Vonage Business provides a cloud-hosted business VoIP phone system, with customizable feature sets for the differing needs of small and medium businesses

Aircall is a cloud-based phone system that empowers your teams with meaningful conversations. Set up your phone system in minutes, smartly integrate it into your workflows and enrich your conversations with insightful data. Aircall, your phone system re-invented.

Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.

CallHippo is a Virtual Phone System that is easy-to-use while offering robust functionality with advanced features, extensive reporting, and seamless integrations to empower sales and service teams to have effective conversations with customers. 24x7 World Class Support. Instant Setup

Access Controls/Permissions

Agent Interface

Alerts/Notifications

Archiving & Retention

Call Tracking Metrics

On-Demand Recording

Phone Key Input

Quality Management

Recording

Status Tracking

Voice Customization

CallHippo

iPad

iPhone

Sales Director

Support is excellent, integrations is good with Pipedrive. Customer support is very responsive.

But Even I cancelled my account, they did not remove my credit cards and charged me. This is against all privacy law (GDPR, PDPA....) We will make a complaint to the authorities.

Co-founder

Overall a nice experience! like the features, clarity on dashboard(after your customer services helped me understand it better) and of course value for money.

Consultant

Communicate effectively with clients across different regions, enhancing our global outreach. The call quality is consistently clear, and the integration.

It's one of the best software for call forwarding out there. I love that I can answer call on web dialer and on the app and on the go over the forwarder number.

They are pushy with discounts during 6 days. They refuse to refund after all.

Founder

Very quick and helpful support from Naren. Excellent communication from him.

Digital Marketer

I requested to cancel before the monthly charge and I was still charged. I do not feel confident in their communication because I feel that their team members have no idea what is going on.

Good so far - support staff very eager to help and easy to chat to.

Growth Consultant

Great experience so far! very seamless when using to call my prospects for sales calls.

Sr System Administrator

User friendly interface, calling features and quick support. Mr. Chandrak is very proactive to provide support and help.

I requested cancellation and then was auto-charged for the second month anyway. Horrible customer service.

Chief Marketing Officer

A great tool with lot of features. Best part is just sign up and start using.

I liked a phone number that I can use in the future as my business grows. This service has provided me just that, a number that was easily deployable and very cost effective.

Outbond Caller

The Customer services works really good, and super fast.

Managing Director

Easy to use software, the voice clarity is awesome.

The best part was the customer support. They were there with me from before I bought it, all the way to set it up on my phone so I can receive calls.

The best thing with Callhippo is call system, it can easily connect even it is connected via wifi. You can also text on it quickly.

Ameyo vs CallHippo Comparison (2026)

Ameyo

CallHippo

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives