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CallHippo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based phone system for sales, support & growing teams
Table of Contents
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CallHippo - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: February 2026
CallHippo overview
What is CallHippo?
CallHippo is a cloud-based VoIP phone system designed to meet the communication requirements of startups and small businesses. Available both as a web app and a mobile-based application, the solution enables sales, marketing, and support teams to make and receive global calls. CallHippo allows businesses to buy virtual phone numbers of more than 50 countries, add users on the same number, and make calls to receivers across the world. CallHippo’s real-time call analytics tool provides details about callers, calling quality, and time duration, while call recording automatically records calls and conversations during a campaign, for managers to listen to from their dashboard. Businesses can get time zones displayed on their dialer before making the call so that there won't be any confusion regarding current time while making international calls, set working hours for number, and also set availability status of users. The voicemail and on hold music feature allows businesses to greet callers with a recorded message or custom music during non-working hours or when put on hold. CallHippo is a scalable solution available on a monthly subscription basis wherein businesses need to pay only for the number of active users and the number of virtual phone numbers. The solution also offers an Android app for agents to make and receive calls even on the go and never miss a business call again.
Who uses CallHippo?
By industry, CallHippo reviewers are most commonly professionals in information technology and services (18%). The most frequent use case for CallHippo cited by reviewers is telephony (45% of reviewers).
What do users say about CallHippo pricing?
Some users say CallHippo offers good value for money, highlighting affordability and useful features, and reviewers appreciate included customer support. However, some reviewers feel the pricing structure is confusing, with unexpected charges and higher costs than competitors.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Responsiveness
Navigation
Stability
Affordability
Integration
Reimbursement
CallHippo’s user interface
CallHippo pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
4.3
Ease of use
4.4
Customer support
4.6
Reviews sentiment
What do users say about CallHippo?
Reviewers indicate CallHippo offers helpful customer support, easy setup, and a wide range of calling features that make it suitable for international business needs. They find the platform user-friendly, appreciate the ability to customize options, and say call recording and analytics improve their workflow and professionalism. Most feel it helps their teams communicate efficiently across regions.
Users report some issues with call quality, bugs, and confusing pricing plans, noting that credits can run out quickly and costs may be higher than expected. They mention occasional technical glitches and wish for clearer documentation and more transparent pricing.
Select to learn more
Who uses CallHippo?
Based on 672 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
CallHippo's key features
Most critical features, based on insights from CallHippo users:
All CallHippo features
Features rating:
CallHippo awards
CallHippo alternatives
CallHippo
Starting from
18
/user
Per month
Aircall
Starting from
40
Per month
CloudTalk
Starting from
19
Per month
CTM
Starting from
79
Per month
CallHippo pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Contact vendor for more details
User opinions about CallHippo price and value
Value for money rating:
Of 82 reviews that provide robust commentary on CallHippo's price and value, 56% mention it in a positive light.
Users think CallHippo offers good value for money, highlighting its affordability and the range of features included in various pricing plans. They appreciate the availability of virtual numbers, soft-phone integration, and unlimited calling minutes in higher-tier plans. Reviewers find the pricing reasonable, especially for small businesses looking to present a professional image. Some users report that the product is cost-effective and easy to use, with minimal training required. They also mention that CallHippo provides good customer support without additional costs. However, some reviewers feel that the pricing structure can be confusing and that there are unexpected charges, such as high costs for calling credits and additional features. They also report issues with misleading pricing information and difficulties in canceling services or obtaining refunds. Some users say that the pricing is higher compared to other similar services, and they experience frequent upsell attempts.
, and
To see what individual users think of CallHippo's cost and value, check out the review excerpts below.
CallHippo integrations (37)
Integrations rated by users
We looked at 672 user reviews to identify which products are mentioned as CallHippo integrations and how users feel about them.
Integration rating: 3.3 (3)
“We live in this CRM and they don't do a great job of integrating with it. The logs are attached hours after anything is done and the recordings are not attached. No Excuse why they can't get it done. Their team is not very smart. Just Call was able to do it and everything showed up on the CRM within seconds of the call. ”
Erica M.
CEO
Integration rating: 5.0 (1)
“Great for keeping track of missed calls without having to keep the app active at all times.”
Alex S.
CTO
Integration rating: 4.5 (2)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
CallHippo customer support
What do users say about CallHippo customer support?
Customer support rating:
We analyzed 313 verified user reviews to identify positive and negative aspects of CallHippo customer support.
Widespread user sentiment highlights CallHippo's customer support as fast, responsive, and available around the clock.
A number of users appreciate the knowledgeable and patient support staff who guide them through setup and resolve issues quickly.
Multiple users report that support agents go above and beyond, providing thorough answers and treating customers with respect.
A fair number of reviewers value the ease of directly reaching human support, with quick solutions even for complex or urgent problems.
Support options
Training options
To see what individual users say about CallHippo's customer support, check out the review snippets below.
“The dashboard where I can see all activity from my customer service team, the Hubspot integration and the instantaneous customer support that CallHippo provides.[SENSITIVE CONTENT HIDDEN] have been particularly helpful, and have answered all of my questions thoroughly in a very quick timeframe (matter of minutes).”
Jesse E.
Customer Service Manager
“My team received great help from the support team right from the beginning of the CallHippo adoption. When my team had a bit of difficulty porting our numbers over or during the initial setting up process, the support staff made sure that everything was resolved in time.”
David R.
Marketing Director
“I've had the pleasure of working with a few support team members [sensitive content hidden] and others) - and the response times are incredible, and the folks are always polite and friendly, doing everything to address issues, even when they're user-caused.”
Van S.
Founder
CallHippo FAQs
CallHippo has the following pricing plans:
Starting from: $0.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. What are the benefits of using CallHippo?
• CallHippo offers a web-based virtual phone system for small businesses to make and receive calls from any Internet-enabled device.
• CallHippo allows businesses to buy a single number for the entire organization’s phone communication requirements or buy separate numbers for different departments.
• The solution’s team collaboration tool allows agents to record calls, transfer calls, and collaborate with team members in real-time.
• The software’s interactive dashboard displays the calling activity of agents and helps supervisors track key performance metrics in order to take business-relevant decisions.
• CallHippo automatically delivers all call recordings and missed voicemails in an audio format to the admin's mailbox.
Q. Who are the typical users of CallHippo?
CallHippo has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does CallHippo support?
CallHippo supports the following languages:
Basque, Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hindi, Hungarian, Icelandic, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Norwegian (Bokmal), Polish, Portuguese, Portuguese, Portuguese, Romanian, Russian, Serbian (Cyrillic), Serbian (Latin), Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
Q. Does CallHippo support mobile devices?
CallHippo supports the following devices:
Android, iPad, iPhone
Q. Does CallHippo offer an API?
Yes, CallHippo has an API available for use.
Q. What other apps does CallHippo integrate with?
CallHippo integrates with the following applications:
Freshservice, Constant Contact, HappyFox Help Desk, Zapier, Airtable, TalentLyft, Pipedrive, Outreach, Dynamics 365, Freshdesk, Salesforce Sales Cloud, Zoho CRM Plus, Slack, Typeform, noCRM, Front, Gorgias, Greenhouse, Intercom, Shopify, Zendesk Suite
Q. What level of support does CallHippo offer?
CallHippo offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep)
