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CallHippo Logo

CallHippo

Cloud Based phone system for sales, support & growing teams

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CallHippo Pricing, Features, Reviews and Alternatives

CallHippo product overview

Price starts from

20

/user

Per month

What is CallHippo?

CallHippo is a cloud-based VoIP phone system designed to meet the communication requirements of startups and small businesses. Available both as a web app and a mobile-based application, the solution enables sales, marketing, and support teams to make and receive global calls. CallHippo allows businesses to buy virtual phone numbers of more than 50 countries, add users on the same number, and make calls to receivers across the world.

Key benefits of using CallHippo

• CallHippo offers a web-based virtual phone system for small businesses to make and receive calls from any Internet-enabled device.

• CallHippo allows businesses to buy a single number for the entire organization’s phone communication requirements or buy separate numbers for different departments.

• The solution’s team collaboration tool allows agents to record calls, transfer calls, and collaborate with team members in real-time.

• The software’s interactive dashboard displays the calling activity of agents and helps supervisors track key performance metrics in order to take business-relevant decisions.

• CallHippo automatically delivers all call recordings and missed voicemails in an audio format to the admin's mailbox.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Chat
Email/Help Desk
Phone Support
FAQs/Forum
24/7 (Live rep)

Training options

Videos
Live Online
Documentation

CallHippo pricing information

Value for money

4.0

/5

357

Starting from

20

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

CallHippo features

Functionality

4.2

/5

357

Total features

48

8 categories

Most valued features by users

Reporting/Analytics
Third Party Integrations
API
Alerts/Notifications
Reporting & Statistics
Activity Dashboard
Contact Management
Call Recording

Functionality contenders

CallHippo users reviews

Overall Rating

4.2

/5

357

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.56/10
Rating distribution

5

4

3

2

1

211

86

21

9

30

Pros
Overall a nice experience! like the features, clarity on dashboard(after your customer services helped me understand it better) and of course value for money.
It's one of the best software for call forwarding out there. I love that I can answer call on web dialer and on the app and on the go over the forwarder number.
Very quick and helpful support from Naren. Excellent communication from him.
Cons
But Even I cancelled my account, they did not remove my credit cards and charged me. This is against all privacy law (GDPR, PDPA....) We will make a complaint to the authorities.
They are pushy with discounts during 6 days. They refuse to refund after all.
I requested to cancel before the monthly charge and I was still charged. I do not feel confident in their communication because I feel that their team members have no idea what is going on.

Overall rating contenders

Overall Rating

Great little tool for sales calls

Reviewed 10 months ago

Transcript

Tanya: Hi, my name is Tanya. I'm an inbound salesperson and I give CallHippo a four. For more reviews...

AvatarImg
AvatarImg

Tanya G.

Sales

Mental Health Care, 11-50 employees

Review source

Overall Rating

Great little tool for sales calls

Reviewed 8 months ago

Transcript

Tanya: Hi, this is Tanya. I am a Salesperson and I've been using HubSpot for a little bit. I give it...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great Customer Support!

Reviewed 4 years ago
Pros

CallHippo has a very responsive customer support team. CallHippo has always ensured that my team receives the best customer support anyone can get. When we had problems during the initial setting up process, the support staff provided fast real time solutions that that impressed me. The customer service people always make sure that customers are treated with the utmost respect and attention and I can say it isn't about what I heard alone but I have firsthand experience of the way they work. The CallHippo system works without glitches and I really like the Call Recording feature which has been of great help. CallHippo is affordable and has great customer service and attributes. My verdict: It's worth a try. You'll be glad you did.

Cons

I'm really satisfied with the way it works. All I can say is that the software development team continue to improve on the excellent job they've done so far.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Good Service with reliable product

Reviewed a month ago
Pros

Customer support team is really efficient and quick and solving your queries. Alfiya was one of the support executive who did everything possible to assist me in my query and ensured that I it was resolved.

Cons

Many basic features are missing and you cant bundle them individually with basic plans. You are forced to go to premium plans, even if you only want a feature or 2 from the premium plan.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Feedback

Reviewed a month ago

good

Pros

Reports and analysis messaging option voice quality

Cons

Some times is not working in my android phone properly

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

CallHippo

Reviewed 4 months ago

Online support is very helpful. In my most recent contact with them [SENSITIVE CONTENT] was able to locate and provide the information I needed in a quick and courteous manner.

Pros

This was very easy to set up and implement, no need for outside assistance.

Cons

None for us. CallHippo performs exactly as needed, filling our need without a lot of costly add-ons that we don't need.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Good For medium size business

Reviewed 2 months ago

good

Pros

cost-effective easy to navigate on computer & mobile devices, good UI

Cons

account verification takes a long, needs improvement on that side

CallHippo FAQs and common questions

Q. What type of pricing plans does CallHippo offer?

CallHippo has the following pricing plans:
Starting from: $20.00/month
Pricing model: Free, Subscription


Q. Who are the typical users of CallHippo?

CallHippo has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does CallHippo support?

CallHippo supports the following languages:
Basque, Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hindi, Hungarian, Icelandic, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Norwegian (Bokmal), Polish, Portuguese, Portuguese, Portuguese, Romanian, Russian, Serbian (Cyrillic), Serbian (Latin), Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese


Q. Does CallHippo support mobile devices?

CallHippo supports the following devices:
Android, iPad, iPhone


Q. Does CallHippo offer an API?

Yes, CallHippo has an API available for use.


Q. What other apps does CallHippo integrate with?

CallHippo integrates with the following applications:
Zapier, Pipedrive, Outreach, Freshdesk, Salesforce Sales Cloud, Zoho CRM Plus, Slack, Intercom, Zendesk


Q. What level of support does CallHippo offer?

CallHippo offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep)

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