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CallHippo
5
443
4
160
3
34
2
11
1
39
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based phone system for sales, support & growing teams
Table of Contents
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CallHippo - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: June 2026
CallHippo overview
Based on 687 verified user reviews
What is CallHippo?
By industry, CallHippo reviewers are most commonly professionals in information technology and services (18%). The most frequent use case for CallHippo cited by reviewers is telephony (45% of reviewers).
What do users say about CallHippo pricing?
Some users say CallHippo offers affordable pricing for small teams and appreciate essential features being included. However, some reviewers feel the pricing structure is confusing, with hidden costs and unclear add-on charges, impacting perceived value.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Calling Features
Customer Support
Call Recording
Difficult refund and cancellation process
Confusing and high pricing structure
CallHippo’s user interface
CallHippo review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
4.3
Ease of use
4.4
Customer support
4.6
Reviews sentiment
What do users say about CallHippo?
Reviewers appreciate CallHippo’s responsive customer support, frequent updates, and the professionalism of its staff, saying their queries are resolved quickly and setup is straightforward. They find the platform easy to use, with helpful call recording, analytics, and integration features that support business communication and remote teams effectively.
Users report some confusion around pricing, occasional technical glitches, and inconsistent call quality, especially on mobile apps. They mention that certain features are missing from basic plans and that advanced customization or reporting could be improved. Most feel the value is good, but some wish for clearer documentation and more transparent pricing.
Select to learn more
Who uses CallHippo?
Based on 687 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
CallHippo's key features
Most critical features, based on insights from CallHippo users:
All CallHippo features
Features rating:
CallHippo alternatives
CallHippo
Starting from
25
/user
Per month
3CX
Starting from
350
Per year
Aircall
Starting from
40
Per month
RingEX
Starting from
30
/user
Per month
CallHippo pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Contact vendor for more details
User opinions about CallHippo price and value
Value for money rating:
Of 59 reviews that provide robust commentary on CallHippo's price and value, mention it in a positive light.
Some users say CallHippo offers affordable and budget-friendly pricing, especially for small teams and startups, and they appreciate that many essential features are included without the need for costly add-ons. Reviewers appreciate the transparency of pricing information being available before account creation and indicate that the platform is easy to use and provides good value for money compared to other virtual phone services. Some reviewers find the pricing reasonable for the quality and functionality provided, particularly mentioning features like IVR and CRM integration as being included at a fair overall price. Users think the service is cost-effective and like that support is responsive even on lower-tier plans.
However, some reviewers feel the pricing structure is confusing and not always transparent, with hidden costs and unclear add-on charges. Users report that credits can drain quickly, making actual usage more expensive than expected, and some say the advertised rates do not always match the final costs, especially in certain markets. Some reviewers indicate that adding users or features increases costs significantly, and they find the overall price high compared to competitors. Reviewers also mention that the lack of clarity around what is included in each plan can make it difficult to assess true value for money.
, and
CallHippo integrations (21)
Integrations rated by users
We looked at 687 user reviews to identify which products are mentioned as CallHippo integrations and how users feel about them.
Integration rating: 3.6 (8)
“Ringover nous permet de centraliser toute notre téléphonie, de mieux suivre nos échanges clients et d'avoir une meilleure organisation au quotidien. La synchronisation avec Pipedrive est un vrai avantage, car elle permet de retrouver facilement l'his”
Victoria M.
Commerciale
Integration rating: 4.8 (5)
Integration rating: 3.8 (4)
Integration rating: 3.0 (3)
Integration rating: 5.0 (2)
Integration rating: 4.0 (2)
“Struggling to call within Zoho”
Bradley G.
CEO
CallHippo customer support
What do users say about CallHippo customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of CallHippo customer support.
Widely noted by reviewers, CallHippo's customer support is fast, responsive, and often resolves issues within minutes.
A significant portion of users highlight the professionalism, patience, and friendliness of the support team.
Multiple users appreciate the availability of live, human support and the ability to reach agents directly at any time.
A number of users mention the support team's deep product knowledge and willingness to guide customers through setup and troubleshooting.
Support options
Training options
To see what individual users say about CallHippo's customer support, check out the review snippets below.
“Troubleshooting steps are shared weeks after the issue is reported, and the burden of diagnosing the problem seems to fall entirely on the customer.”
Stephen D.
Consultant
“Kudos to [sensitive content hidden] and the team for their courteous and prompt support, keep up the great work!”
Viplab S.
Business Development
“What is even more frustrating is the customer support experience. Despite reporting these issues repeatedly, there has been little sense of urgency or accountability from the support team, leaving customers to chase updates and solutions for problems that should have been resolved much sooner.”
Stephen D.
Consultant
“Support gives wrong instructions then ignores your complaints with copy-pasted policy responses.”
Tim D.
CEO
CallHippo FAQs
Q. What is CallHippo used for?
CallHippo is a cloud-based VoIP phone system designed to meet the communication requirements of startups and small businesses. Available both as a web app and a mobile-based application, the solution enables sales, marketing, and support teams to make and receive global calls. CallHippo allows businesses to buy virtual phone numbers of more than 50 countries, add users on the same number, and make calls to receivers across the world. CallHippo’s real-time call analytics tool provides details about callers, calling quality, and time duration, while call recording automatically records calls and conversations during a campaign, for managers to listen to from their dashboard. Businesses can get time zones displayed on their dialer before making the call so that there won't be any confusion regarding current time while making international calls, set working hours for number, and also set availability status of users. The voicemail and on hold music feature allows businesses to greet callers with a recorded message or custom music during non-working hours or when put on hold. CallHippo is a scalable solution available on a monthly subscription basis wherein businesses need to pay only for the number of active users and the number of virtual phone numbers. The solution also offers an Android app for agents to make and receive calls even on the go and never miss a business call again.
Q. Does CallHippo support mobile devices?
CallHippo supports the following devices:
iPhone, iPad, Android
Q. What level of support does CallHippo offer?
CallHippo offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep)
