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Ameyo vs Dialshree Comparison (2026)

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Ameyo logo

Ameyo

Dialshree logo

Dialshree

Overview

An all-in-one customer interaction suite powering over a billion interactions worldwide

DialShree is a cloud-based software designed to help businesses manage customer interactions. It can be deployed on any web server or cloud platform and can be used to manage interactions across multiple channels.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

15

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.2

100

5

4

3

2

1

42

39

13

4

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
62%
would recommend this app

4.7

74

5

4

3

2

1

56

13

5

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

Pros

“The platform's automation capabilities, real-time reporting, and customizable workflows have increased our call volumes, improved applicant engagement, and streamlined our admissions process.”
JA

Junaid A.

Assistant officer

“Ameyo is very useful dialer, help to improve productivity, autodialed feature help to connect customers without manual effort”
PD

Pooja D.

Senior Manager Quality and Implementation

“Seamless integration with existing CRM and databases”
JA

Junaid A.

Assistant officer

Pros

“Dialshree offers a comprehensive suite of call center functionalities—predictive dialing, IVR, ACD, call recording, CRM integration, and real-time analytics—all in one system.”
mc

manish c.

Information technology

“The seamless WhatsApp integration was a game-changer, enabling us to reach customers on a platform they use daily.”
SS

Sanket S.

Support Engineer

“Dialshree Progressive Dialer,Auto Dialer, Power Dialer, Predictive Dialer Easy to use for all functions are available in front at side.”
GG

Gourav G.

Dialer Technical Analyst

Cons

“The legal team from my company asked us to not go forward because of data security issues. If they had this covered, we'd have gone with Ameyo without any second thoughts.”
NM

Nitin M.

Associate Product Manager

“Sometimes, especially when using low internet speed connections the pages take so much time to load and this might some issues for the users, I recommend creating a special view "lowered version" for such internet speed.”
MH

Mohamed H.

Senior Workforce/Data Analyst

“For the inbound call there is only 30sec to update and save the disposition and if we place the, no response, we have to wait for 30 seconds to place another call.”
Vr

Vaishnavi r.

Program support executive

Cons

“It shows me a sales report and details about it which is always 0 and I have no use case.”
SK

Sharauf K.

Team Leader Customer Service

“Dial Shree Software GUI is very slow to make any changes according to other software GUI.”
Verified reviewer profile picture

Vinay K.

System Architect

“I was a novice at software like this so it took me a few days to learn the software.”
PG

Peter G.

CEO

  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features88
  • AI Copilot
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Answering Machine Detection
  • Auto-Dialer
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • Autoresponders
  • Blended Call Center
  • CRM
  • Calendar Management
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Campaign Management
  • Campaign Specific Caller ID
  • Chat/Messaging
  • Chatbot
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Customer Database
  • Customer History
  • Customizable Caller ID
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Management
  • Document Storage
  • Email Management
  • Email Templates
  • Employee Management
  • For Cloud Phone Systems
  • IVR
  • Inbound Call Center
  • Inbox Management
  • Integrations Management
  • Interaction Tracking
  • Knowledge Base Management
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Qualification
  • List Management
  • Live Chat
  • Macros/Templated Responses
  • Manual Dialer
  • Meeting Management
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-User Collaboration
  • On-Demand Recording
  • Outbound Call Center
  • Performance Management
  • Performance Metrics
  • Predictive Dialer
  • Preview Dialer
  • Prioritization
  • Progressive Dialer
  • Queue Management
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SMS Messaging
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Social Media Integration
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Text to Speech
  • Third-Party Integrations
  • Ticket Management
  • Video Conferencing
  • Virtual Voicemail
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Workflow Automation
  • Workflow Management
  • Total features99
  • AI Copilot
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Answering Machine Detection
  • Auto-Dialer
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • Autoresponders
  • Blended Call Center
  • CRM
  • Calendar Management
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Campaign Management
  • Campaign Specific Caller ID
  • Chat/Messaging
  • Chatbot
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Customer Database
  • Customer History
  • Customizable Caller ID
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Management
  • Document Storage
  • Email Management
  • Email Templates
  • Employee Management
  • For Cloud Phone Systems
  • IVR
  • Inbound Call Center
  • Inbox Management
  • Integrations Management
  • Interaction Tracking
  • Knowledge Base Management
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Qualification
  • List Management
  • Live Chat
  • Macros/Templated Responses
  • Manual Dialer
  • Meeting Management
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-User Collaboration
  • On-Demand Recording
  • Outbound Call Center
  • Performance Management
  • Performance Metrics
  • Predictive Dialer
  • Preview Dialer
  • Prioritization
  • Progressive Dialer
  • Queue Management
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SMS Messaging
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Social Media Integration
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Text to Speech
  • Third-Party Integrations
  • Ticket Management
  • Video Conferencing
  • Virtual Voicemail
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Workflow Automation
  • Workflow Management

Integrations

  • Total integrations5
  • Freshdesk
  • Salesforce Sales Cloud
  • SuiteCRM
  • Talisma CRM
  • Third Party Risk Management
  • Vtiger CRM
  • Zendesk Suite
  • Zoho CRM
  • Total integrations3
  • Freshdesk
  • Salesforce Sales Cloud
  • SuiteCRM
  • Talisma CRM
  • Third Party Risk Management
  • Vtiger CRM
  • Zendesk Suite
  • Zoho CRM

Alternatives

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