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DialedIn CCaaS vs Dialshree Comparison (2026)
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Good recommendations?
DialedIn CCaaS
5
290
4
40
3
5
2
2
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Dialshree
5
56
4
13
3
5
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
DialedIn's inbound/outbound call center solution offers seamless integration and flexible pricing to automate and optimize operations. Fast, easy deployment - you’re up and running in hours.
DialShree is a cloud-based software designed to help businesses manage customer interactions. It can be deployed on any web server or cloud platform and can be used to manage interactions across multiple channels.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.8
338
5
4
3
2
1
290
40
5
2
1
- Value for money
- Ease of use
- Features
- Customer support
4.7
74
5
4
3
2
1
56
13
5
0
0
- Value for money
- Ease of use
- Features
- Customer support
Pros
Jennifer N.
Telemarketer
Kendall G.
Customer Service Transfer Agent
Alvaro M.
COO
Pros
manish c.
Information technology
Sanket S.
Support Engineer
Gourav G.
Dialer Technical Analyst
Cons
Seville J.
Survey interviewer
Sharise C.
Insurance agent
Eileen D.
Call rep
Cons
Sharauf K.
Team Leader Customer Service
Vinay K.
System Architect
Peter G.
CEO
- Vendor responds to reviews
- Last review16 days ago
- Vendor responds to reviews
- Last reviewa year ago
Key features
- Total features96
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Alerts/Escalation
- Alerts/Notifications
- Answering Machine Detection
- Auto-Dialer
- Automated Attendant
- Automated Routing
- Automatic Call Distribution
- Automatic Outbound Dialer
- Blended Call Center
- CRM
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Scheduling
- Call Screening
- Call Scripting
- Call Tracking
- Call Transfer
- Callback Scheduling
- Caller ID
- Campaign Management
- Campaign Specific Caller ID
- Chat/Messaging
- Chatbot
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Customer Database
- Customer History
- Customizable Caller ID
- Customizable Fields
- Customizable Reports
- Dashboard
- Data Import/Export
- Data Management
- Data Security
- Document Storage
- Email Management
- Email Templates
- FCC Compliance
- FTC Compliance
- For Cloud Phone Systems
- For Contact Centers
- For Sales Teams/Organizations
- IVR
- Inbound Call Center
- Integrations Management
- Interaction Tracking
- Knowledge Base Management
- Lead Capture
- Lead Distribution
- Lead Management
- Lead Qualification
- List Management
- Live Chat
- Macros/Templated Responses
- Manual Dialer
- Mobile Access
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Management
- Multi-User Collaboration
- On-Demand Recording
- Online Voice Transmission
- Outbound Call Center
- PBX
- Performance Management
- Performance Metrics
- Power Dialer
- Predictive Dialer
- Preview Dialer
- Prioritization
- Progressive Dialer
- Quality Management
- Queue Management
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Reporting & Statistics
- Reporting/Analytics
- Ring Groups
- Role-Based Permissions
- SIP Trunking
- SMS Messaging
- Self Service Portal
- Service Level Agreement (SLA) Management
- Single Sign On
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Text to Speech
- Third-Party Integrations
- Ticket Management
- Virtual Call Center
- Virtual Extensions
- Virtual Voicemail
- VoIP
- VoIP Connection
- Voice Mail
- Voicemail Transcription
- Workflow Automation
- Workflow Management
- Workforce Management
- Total features99
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Alerts/Escalation
- Alerts/Notifications
- Answering Machine Detection
- Auto-Dialer
- Automated Attendant
- Automated Routing
- Automatic Call Distribution
- Automatic Outbound Dialer
- Blended Call Center
- CRM
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Scheduling
- Call Screening
- Call Scripting
- Call Tracking
- Call Transfer
- Callback Scheduling
- Caller ID
- Campaign Management
- Campaign Specific Caller ID
- Chat/Messaging
- Chatbot
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Customer Database
- Customer History
- Customizable Caller ID
- Customizable Fields
- Customizable Reports
- Dashboard
- Data Import/Export
- Data Management
- Data Security
- Document Storage
- Email Management
- Email Templates
- FCC Compliance
- FTC Compliance
- For Cloud Phone Systems
- For Contact Centers
- For Sales Teams/Organizations
- IVR
- Inbound Call Center
- Integrations Management
- Interaction Tracking
- Knowledge Base Management
- Lead Capture
- Lead Distribution
- Lead Management
- Lead Qualification
- List Management
- Live Chat
- Macros/Templated Responses
- Manual Dialer
- Mobile Access
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Management
- Multi-User Collaboration
- On-Demand Recording
- Online Voice Transmission
- Outbound Call Center
- PBX
- Performance Management
- Performance Metrics
- Power Dialer
- Predictive Dialer
- Preview Dialer
- Prioritization
- Progressive Dialer
- Quality Management
- Queue Management
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Reporting & Statistics
- Reporting/Analytics
- Ring Groups
- Role-Based Permissions
- SIP Trunking
- SMS Messaging
- Self Service Portal
- Service Level Agreement (SLA) Management
- Single Sign On
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Text to Speech
- Third-Party Integrations
- Ticket Management
- Virtual Call Center
- Virtual Extensions
- Virtual Voicemail
- VoIP
- VoIP Connection
- Voice Mail
- Voicemail Transcription
- Workflow Automation
- Workflow Management
- Workforce Management
Integrations
- Total integrations8
- HubSpot Content Hub
- HubSpot Marketing Hub
- HubSpot Sales Hub
- HubSpot Service Hub
- Oracle CRM On Demand
- Salesforce Sales Cloud
- SuiteCRM
- Third Party Risk Management
- Vtiger CRM
- Zapier
- Zoho CRM
- Total integrations3
- HubSpot Content Hub
- HubSpot Marketing Hub
- HubSpot Sales Hub
- HubSpot Service Hub
- Oracle CRM On Demand
- Salesforce Sales Cloud
- SuiteCRM
- Third Party Risk Management
- Vtiger CRM
- Zapier
- Zoho CRM
