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Ringover vs Dialshree Comparison (2026)

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Good recommendations?

Ringover logo

Ringover

Dialshree logo

Dialshree

Overview

Ringover is a 100% Cloud voice - video - chat - text and call center solution focused on team productivity and directly configurable by managers. The key: end-to-end technological control, a user-friendly interface, and support at each step.

DialShree is a cloud-based software designed to help businesses manage customer interactions. It can be deployed on any web server or cloud platform and can be used to manage interactions across multiple channels.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

29

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

15

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

893

5

4

3

2

1

708

147

17

5

16

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

4.7

74

5

4

3

2

1

56

13

5

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

Pros

“Another noteworthy point is the amount of resources available on their website: guides, documentation, and very clear help material for configuring and taking advantage of all the platform's features.”
JS

Jose S.

CCO

“I use it in my daily work as a Customer Success Manager to communicate with clients and manage calls efficiently.”
Verified reviewer profile picture

Rayan R.

CSM

“Ringover also provides a lot of documentation and learning resources on their website, which makes the learning curve quite manageable for new users.”
JS

Jose S.

CCO

Pros

“Dialshree offers a comprehensive suite of call center functionalities—predictive dialing, IVR, ACD, call recording, CRM integration, and real-time analytics—all in one system.”
mc

manish c.

Information technology

“The seamless WhatsApp integration was a game-changer, enabling us to reach customers on a platform they use daily.”
SS

Sanket S.

Support Engineer

“Dialshree Progressive Dialer,Auto Dialer, Power Dialer, Predictive Dialer Easy to use for all functions are available in front at side.”
GG

Gourav G.

Dialer Technical Analyst

Cons

“The main feature I miss is a more complete video calling experience directly within the platform.”
Verified reviewer profile picture

Rayan R.

CSM

“It was not really well optimized and it kinda made the crm really messy and that frustrated me the most.”
Verified reviewer profile picture

Eric N.

BDR

“Some integrations can be limited, and occasionally there are minor glitches with the mobile app notifications.”
JR

Juan R.

Technology and Digital Product Manager

Cons

“It shows me a sales report and details about it which is always 0 and I have no use case.”
SK

Sharauf K.

Team Leader Customer Service

“Dial Shree Software GUI is very slow to make any changes according to other software GUI.”
Verified reviewer profile picture

Vinay K.

System Architect

“I was a novice at software like this so it took me a few days to learn the software.”
PG

Peter G.

CEO

  • Vendor responds to reviews
  • Last review14 days ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features120
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agent Interface
  • Alerts/Escalation
  • Alerts/Notifications
  • Answering Machine Detection
  • Archiving & Retention
  • Audio/Video Conferencing
  • Auto-Dialer
  • Automated Attendant
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • Blended Call Center
  • CRM
  • CRM & Sales Stack Integration
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Transcription
  • Call Transfer
  • Call Whispering
  • Callback Scheduling
  • Caller ID
  • Caller Profiles
  • Campaign Management
  • Campaign Specific Caller ID
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Customer Database
  • Customer History
  • Customizable Caller ID
  • Customizable Fields
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Document Storage
  • Electronic Faxes
  • Electronic Signature
  • Email Management
  • Email Templates
  • Embedded AI
  • Employee Activity Monitoring
  • Employee Directory
  • Event Triggered Actions
  • Fax Management
  • File Sharing
  • For Cloud Phone Systems
  • For Sales Teams/Organizations
  • Group Messaging
  • Human-in-the-loop (HITL)
  • IVR
  • Inbound Call Center
  • Integrations Management
  • Interaction Tracking
  • Knowledge Base Management
  • Lead Capture
  • Lead Management
  • List Management
  • Live Chat
  • Macros/Templated Responses
  • Manual Dialer
  • Meeting Management
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Language
  • Multi-User Collaboration
  • On-Demand Recording
  • Online Voice Transmission
  • Outbound Call Center
  • PBX
  • Performance Management
  • Performance Metrics
  • Phone Key Input
  • Power Dialer
  • Pre-recorded Messages
  • Predictive Dialer
  • Preview Dialer
  • Prioritization
  • Progressive Dialer
  • Prospecting Tools
  • Quality Management
  • Queue Management
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recording
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue-Native Data Model
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SMS Marketing
  • SMS Messaging
  • Sales Task Automation & Forecasting
  • Scheduled Recording
  • Screen Sharing
  • Self Service Portal
  • Sentiment Analysis
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Social Media Integration
  • Softphone
  • Support Ticket Management
  • Surveys & Feedback
  • Tagging
  • Text to Speech
  • Third-Party Integrations
  • Ticket Management
  • Unified Communications
  • Video Call Recording
  • Video Chat
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • Virtual Voicemail
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription
  • Workflow Automation
  • Workflow Management
  • Workforce Management
  • Total features99
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agent Interface
  • Alerts/Escalation
  • Alerts/Notifications
  • Answering Machine Detection
  • Archiving & Retention
  • Audio/Video Conferencing
  • Auto-Dialer
  • Automated Attendant
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • Blended Call Center
  • CRM
  • CRM & Sales Stack Integration
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Transcription
  • Call Transfer
  • Call Whispering
  • Callback Scheduling
  • Caller ID
  • Caller Profiles
  • Campaign Management
  • Campaign Specific Caller ID
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Customer Database
  • Customer History
  • Customizable Caller ID
  • Customizable Fields
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Document Storage
  • Electronic Faxes
  • Electronic Signature
  • Email Management
  • Email Templates
  • Embedded AI
  • Employee Activity Monitoring
  • Employee Directory
  • Event Triggered Actions
  • Fax Management
  • File Sharing
  • For Cloud Phone Systems
  • For Sales Teams/Organizations
  • Group Messaging
  • Human-in-the-loop (HITL)
  • IVR
  • Inbound Call Center
  • Integrations Management
  • Interaction Tracking
  • Knowledge Base Management
  • Lead Capture
  • Lead Management
  • List Management
  • Live Chat
  • Macros/Templated Responses
  • Manual Dialer
  • Meeting Management
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Language
  • Multi-User Collaboration
  • On-Demand Recording
  • Online Voice Transmission
  • Outbound Call Center
  • PBX
  • Performance Management
  • Performance Metrics
  • Phone Key Input
  • Power Dialer
  • Pre-recorded Messages
  • Predictive Dialer
  • Preview Dialer
  • Prioritization
  • Progressive Dialer
  • Prospecting Tools
  • Quality Management
  • Queue Management
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recording
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue-Native Data Model
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SMS Marketing
  • SMS Messaging
  • Sales Task Automation & Forecasting
  • Scheduled Recording
  • Screen Sharing
  • Self Service Portal
  • Sentiment Analysis
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Social Media Integration
  • Softphone
  • Support Ticket Management
  • Surveys & Feedback
  • Tagging
  • Text to Speech
  • Third-Party Integrations
  • Ticket Management
  • Unified Communications
  • Video Call Recording
  • Video Chat
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • Virtual Voicemail
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription
  • Workflow Automation
  • Workflow Management
  • Workforce Management

Integrations

  • Total integrations33
  • Access Vincere Evo
  • ActiveCampaign
  • Amazon Simple Storage Service (S3)
  • Axonaut
  • Bullhorn
  • Crisp
  • Deskpro
  • DigitalOcean
  • Efficy CRM
  • Freshdesk
  • Freshsales
  • Google Workspace
  • Gorgias
  • HubSpot CRM
  • Jira
  • Microsoft Azure
  • Modjo
  • OVHcloud
  • Okta
  • Pipedrive
  • Salesforce Platform
  • Salesforce Sales Cloud
  • Salesloft
  • Scaleway
  • Sellsy
  • Slack
  • SuiteCRM
  • SwiftAssess
  • Third Party Risk Management
  • Vtiger CRM
  • Zapier
  • Zendesk Suite
  • Zoho CRM
  • Zoom Events and Webinars
  • monday AI Work Platform
  • noCRM
  • Total integrations3
  • Access Vincere Evo
  • ActiveCampaign
  • Amazon Simple Storage Service (S3)
  • Axonaut
  • Bullhorn
  • Crisp
  • Deskpro
  • DigitalOcean
  • Efficy CRM
  • Freshdesk
  • Freshsales
  • Google Workspace
  • Gorgias
  • HubSpot CRM
  • Jira
  • Microsoft Azure
  • Modjo
  • OVHcloud
  • Okta
  • Pipedrive
  • Salesforce Platform
  • Salesforce Sales Cloud
  • Salesloft
  • Scaleway
  • Sellsy
  • Slack
  • SuiteCRM
  • SwiftAssess
  • Third Party Risk Management
  • Vtiger CRM
  • Zapier
  • Zendesk Suite
  • Zoho CRM
  • Zoom Events and Webinars
  • monday AI Work Platform
  • noCRM

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