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Convoso vs Dialshree Comparison (2026)
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Good recommendations?
Overview
Dramatically increase contact and lead conversion rates with Convoso's omnichannel contact center software.
DialShree is a cloud-based software designed to help businesses manage customer interactions. It can be deployed on any web server or cloud platform and can be used to manage interactions across multiple channels.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.5
395
5
4
3
2
1
246
114
28
6
1
- Value for money
- Ease of use
- Features
- Customer support
4.7
74
5
4
3
2
1
56
13
5
0
0
- Value for money
- Ease of use
- Features
- Customer support
Pros
Hector D.
Admin
Nicholas W.
Operations Manager
Brian R.
Assistant
Pros
manish c.
Information technology
Sanket S.
Support Engineer
Gourav G.
Dialer Technical Analyst
Cons
Keith O.
Sales Team Manager
Samyak D.
Data Analyst
Dennis V.
Manager
Cons
Sharauf K.
Team Leader Customer Service
Vinay K.
System Architect
Peter G.
CEO
- Vendor responds to reviews
- Last review4 months ago
- Vendor responds to reviews
- Last reviewa year ago
Key features
- Total features84
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Alerts/Escalation
- Alerts/Notifications
- Answering Machine Detection
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- Automatic Outbound Dialer
- Blended Call Center
- CRM
- Call Center Management
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Scheduling
- Call Scripting
- Call Tagging
- Call Tracking
- Call Transfer
- Call Whispering
- Callback Scheduling
- Caller ID
- Campaign Management
- Campaign Specific Caller ID
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Compliance Management
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Customer Database
- Customer History
- Customer Segmentation
- Customizable Caller ID
- Customizable Fields
- Customizable Reports
- Dashboard
- Data Import/Export
- Document Storage
- Email Management
- Email Templates
- FCC Compliance
- FTC Compliance
- For Cloud Phone Systems
- For Sales Teams/Organizations
- IVR
- Inbound Call Center
- Integrations Management
- Interaction Tracking
- Knowledge Base Management
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Qualification
- List Management
- Live Chat
- Macros/Templated Responses
- Manual Dialer
- Mobile Access
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Management
- Multi-User Collaboration
- On-Demand Recording
- Online Voice Transmission
- Outbound Call Center
- Performance Management
- Performance Metrics
- Power Dialer
- Predictive Dialer
- Preview Dialer
- Prioritization
- Progressive Dialer
- Queue Management
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Ring Groups
- Role-Based Permissions
- SIP Trunking
- SMS Messaging
- Sales Activity Management
- Sales Reports
- Self Service Portal
- Service Level Agreement (SLA) Management
- Single Sign On
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Text to Speech
- Third-Party Integrations
- Ticket Management
- Virtual Voicemail
- VoIP
- VoIP Connection
- Voice Mail
- Workflow Automation
- Workflow Management
- Total features99
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Alerts/Escalation
- Alerts/Notifications
- Answering Machine Detection
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- Automatic Outbound Dialer
- Blended Call Center
- CRM
- Call Center Management
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Scheduling
- Call Scripting
- Call Tagging
- Call Tracking
- Call Transfer
- Call Whispering
- Callback Scheduling
- Caller ID
- Campaign Management
- Campaign Specific Caller ID
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Compliance Management
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Customer Database
- Customer History
- Customer Segmentation
- Customizable Caller ID
- Customizable Fields
- Customizable Reports
- Dashboard
- Data Import/Export
- Document Storage
- Email Management
- Email Templates
- FCC Compliance
- FTC Compliance
- For Cloud Phone Systems
- For Sales Teams/Organizations
- IVR
- Inbound Call Center
- Integrations Management
- Interaction Tracking
- Knowledge Base Management
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Qualification
- List Management
- Live Chat
- Macros/Templated Responses
- Manual Dialer
- Mobile Access
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Management
- Multi-User Collaboration
- On-Demand Recording
- Online Voice Transmission
- Outbound Call Center
- Performance Management
- Performance Metrics
- Power Dialer
- Predictive Dialer
- Preview Dialer
- Prioritization
- Progressive Dialer
- Queue Management
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Ring Groups
- Role-Based Permissions
- SIP Trunking
- SMS Messaging
- Sales Activity Management
- Sales Reports
- Self Service Portal
- Service Level Agreement (SLA) Management
- Single Sign On
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Text to Speech
- Third-Party Integrations
- Ticket Management
- Virtual Voicemail
- VoIP
- VoIP Connection
- Voice Mail
- Workflow Automation
- Workflow Management
Integrations
- Total integrations11
- Balto
- Dynamics 365 Business Central
- Google Maps
- HubSpot CRM
- HubSpot Sales Hub
- LeadsPedia
- Salesforce Sales Cloud
- SuiteCRM
- Third Party Risk Management
- Velocify
- Vtiger CRM
- Zapier
- Zendesk Suite
- Zoho Connect
- Total integrations3
- Balto
- Dynamics 365 Business Central
- Google Maps
- HubSpot CRM
- HubSpot Sales Hub
- LeadsPedia
- Salesforce Sales Cloud
- SuiteCRM
- Third Party Risk Management
- Velocify
- Vtiger CRM
- Zapier
- Zendesk Suite
- Zoho Connect
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