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Kommo vs Close Comparison
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Good recommendations?
Overview
Kommo is the world's first messaging-powered CRM. It features customizable sales pipelines, lead tracking, multichannel communication,...
Close is the sales CRM that helps small businesses and startups turn leads into revenue. Close lets you email, call, and...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
15
/user
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
49
/user
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
I like that it is very easy to use and intuitive, features drag and drop approach in their user interface, provides great capabilities for collaboration between teams, and is relevantly affordable.
Iurii K.
I like to use amoCRM, because this service is highly stable, provides a huge number of useful functions and easily integrates with the social networks we need.
Functional modern platform with a clear interface, which is extremely comfortable to use thanks to integration with the manager of mobile devices. It is possible to add additional fields for cards.
Pros
Excellent support, great founders, great desktop app for Mac, and very easy to use plus onboard team members with.
Close.io impressed me with its rich features and customizations. I loved the fact that Close.io works perfectly for one person.
Anna K.
User-friendly, great support staff that reaches out to the user, making sure they have everything they need to be more successful.
Cons
There are flaws that are associated with lack of integration and low speed. In the standard version there is no normal environment for working with mail, an insufficient level of technical support.
Technical support staff was in no hurry to solve the problems that we contacted them several times. Due to a poorly working email client, we had to use other software.
It is not possible to use the platform during updates. All modules at best start to slow down, and at worst they just stop working.
Cons
The only negative thing I have to say is that close.io does not work really well with HTML emails.
Nir A.
iOS Developer
It was a mess!!! Now we can do everything within the app itself. No more transferring information from one source to the other.
James T.
It's missing some features that other CRMs have, especially for the price.
Key features
- Total features131
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Scheduling
- Audience Targeting
- Auto-Dialer
- Automatic Call Distribution
- Automatic Outbound Dialer
- Batch Processing
- Behavior Tracking
- Business Card/Badge Scanning
- Buyer Management
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call Conferencing
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking
- Call Tracking Metrics
- Call Transcription
- Call Transfer
- Call Whispering
- Caller ID
- Campaign Analytics
- Campaign Management
- Campaign Personalization
- Campaign Segmentation
- Canned Responses
- Channel Management
- Chat/Messaging
- Churn Management
- Click Tracking
- Client Management
- Client Tracking
- Collaboration Tools
- Commenting/Notes
- Commission Management
- Communication Management
- Computer Telephony Integration
- Configurable Workflow
- Contact Database
- Contact Management
- Content Delivery
- Content Library
- Content Management
- Contextual Search
- Contract/License Management
- Conversation Intelligence
- Customer Database
- Customer Engagement
- Customer Segmentation
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Dictionary Management
- Data Import/Export
- Data Management
- Data Synchronization
- Data Visualization
- Deal Management
- Document Management
- Document Storage
- Drag & Drop
- Drip Campaigns
- Dynamic Modeling
- Email Management
- Email Marketing
- Email Monitoring
- Email Sequences
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- Exception Reporting
- Expense Tracking
- Field Sales Management
- File Management
- For Financial Institutions
- For Insurance Industry
- For Mac Devices
- For Real Estate
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Forms Management
- Goal Management
- Graphical Data Presentation
- IVR
- Inbox Management
- Interaction Tracking
- Interactive Content
- Internal Chat Integration
- Knowledge Management
- Landing Pages/Web Forms
- Lead Assignment
- Lead Capture
- Lead Distribution
- Lead Engagement
- Lead Generation
- Lead Management
- Lead Notifications
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Leaderboards
- List Management
- Live Chat
- Marketing Automation
- Meeting Management
- Membership Management
- Mobile Access
- Mobile App
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Currency
- Multiple User Accounts
- On-Demand Communications
- On-Demand Recording
- Online Voice Transmission
- Opportunity Management
- Performance Management
- Performance Metrics
- Personalization
- Pipeline Management
- Pipeline Reports
- Predictive Analytics
- Predictive Dialer
- Prioritization
- Process/Workflow Automation
- Product Catalog
- Project Management
- Proposal Generation
- Prospecting Tools
- Queue Management
- ROI Tracking
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Recording
- Referral Tracking
- Relationship Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Role-Based Permissions
- Routing
- SMS Messaging
- Sales Activity Management
- Sales Approval
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Scheduling
- Search/Filter
- Segmentation
- Self Service Data Preparation
- Self Service Portal
- Shared Contacts
- Signature Management
- Single Sign On
- Social Media Integration
- Source Tracking
- Statistical Analysis
- Summary Reports
- Tagging
- Target Account Identification
- Task Management
- Task Scheduling
- Team Assignments
- Template Management
- Territory Management
- Third-Party Integrations
- Unified Communications
- Video Conferencing
- Visual Analytics
- Voice Mail
- Volunteer Management
- Web Forms
- Web-based Deployment
- Website Integration
- Widgets
- Workflow Management
- Total features158
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Scheduling
- Audience Targeting
- Auto-Dialer
- Automatic Call Distribution
- Automatic Outbound Dialer
- Batch Processing
- Behavior Tracking
- Business Card/Badge Scanning
- Buyer Management
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call Conferencing
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking
- Call Tracking Metrics
- Call Transcription
- Call Transfer
- Call Whispering
- Caller ID
- Campaign Analytics
- Campaign Management
- Campaign Personalization
- Campaign Segmentation
- Canned Responses
- Channel Management
- Chat/Messaging
- Churn Management
- Click Tracking
- Client Management
- Client Tracking
- Collaboration Tools
- Commenting/Notes
- Commission Management
- Communication Management
- Computer Telephony Integration
- Configurable Workflow
- Contact Database
- Contact Management
- Content Delivery
- Content Library
- Content Management
- Contextual Search
- Contract/License Management
- Conversation Intelligence
- Customer Database
- Customer Engagement
- Customer Segmentation
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Dictionary Management
- Data Import/Export
- Data Management
- Data Synchronization
- Data Visualization
- Deal Management
- Document Management
- Document Storage
- Drag & Drop
- Drip Campaigns
- Dynamic Modeling
- Email Management
- Email Marketing
- Email Monitoring
- Email Sequences
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- Exception Reporting
- Expense Tracking
- Field Sales Management
- File Management
- For Financial Institutions
- For Insurance Industry
- For Mac Devices
- For Real Estate
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Forms Management
- Goal Management
- Graphical Data Presentation
- IVR
- Inbox Management
- Interaction Tracking
- Interactive Content
- Internal Chat Integration
- Knowledge Management
- Landing Pages/Web Forms
- Lead Assignment
- Lead Capture
- Lead Distribution
- Lead Engagement
- Lead Generation
- Lead Management
- Lead Notifications
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Leaderboards
- List Management
- Live Chat
- Marketing Automation
- Meeting Management
- Membership Management
- Mobile Access
- Mobile App
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Currency
- Multiple User Accounts
- On-Demand Communications
- On-Demand Recording
- Online Voice Transmission
- Opportunity Management
- Performance Management
- Performance Metrics
- Personalization
- Pipeline Management
- Pipeline Reports
- Predictive Analytics
- Predictive Dialer
- Prioritization
- Process/Workflow Automation
- Product Catalog
- Project Management
- Proposal Generation
- Prospecting Tools
- Queue Management
- ROI Tracking
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Recording
- Referral Tracking
- Relationship Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Role-Based Permissions
- Routing
- SMS Messaging
- Sales Activity Management
- Sales Approval
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Scheduling
- Search/Filter
- Segmentation
- Self Service Data Preparation
- Self Service Portal
- Shared Contacts
- Signature Management
- Single Sign On
- Social Media Integration
- Source Tracking
- Statistical Analysis
- Summary Reports
- Tagging
- Target Account Identification
- Task Management
- Task Scheduling
- Team Assignments
- Template Management
- Territory Management
- Third-Party Integrations
- Unified Communications
- Video Conferencing
- Visual Analytics
- Voice Mail
- Volunteer Management
- Web Forms
- Web-based Deployment
- Website Integration
- Widgets
- Workflow Management
Integrations
- Total integrations83
- Constant Contact
- Gmail
- Google Analytics 360
- Google Calendar
- HubSpot CRM
- Mailchimp
- Meta for Business
- Microsoft Outlook
- PayPal
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- Twilio
- Twitter/X
- WooCommerce
- WordPress
- Xero
- Zapier
- Zendesk Suite
- Total integrations97
- Constant Contact
- Gmail
- Google Analytics 360
- Google Calendar
- HubSpot CRM
- Mailchimp
- Meta for Business
- Microsoft Outlook
- PayPal
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- Twilio
- Twitter/X
- WooCommerce
- WordPress
- Xero
- Zapier
- Zendesk Suite
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