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Close
The all-in-one CRM for fast-growing sales teams.
(33)
Close Pricing, Features, Reviews and Alternatives
Close FAQs
Q. Who are the typical users of Close?
Q. What other apps does Close integrate with?
Close integrates with the following applications:
Retool, HubSpot Marketing Hub, Make, Driftrock, ActiveCampaign, QuotaPath, Spiff, Calendly, Clearbit, Zapier, Gmail, MeisterTask, Segment, DocuSign, Airtable, Zoom Meetings, Gong.io, Cacheflow, Drift, Dropbox Sign, Actiondesk, Help Scout, Stripe, LeadsBridge, GetAccept, JustCall, Slack, Microsoft 365, Drip, Fivetran, hotglue, Dreamdata, Google Calendar, Mailchimp, Clay, Asana, PandaDoc, SavvyCal, Google Sheets, Intercom, LeadFuze, Shopify, Zendesk Suite
Close product overview
What is Close?
Close is the top sales customer relationship management (CRM) designed to help small businesses and startups turn leads into revenue. Close's all-in-one inbox allows you to combine email, calling, and SMS with powerful sales automation and workflow tools. So you can take on sales enablement and sales tracking more efficiently than ever.
Key benefits of using Close
- Simple and optimized sales workflow that your team can customize
- Advanced features for high volume calling
- Onboard or migrate from another CRM within minutes
- Two-way email sync plus calendar sync
- Automated email sequences
- Multiple drag-and-drop pipelines
- Built-in task management and team collaboration
- Native Zoom integration
- Automatic call recording that attaches to your lead
- The top choice for high volume outbound sales
- Predictive Dialer and Power Dialer
- Call coaching
- Cold email and bulk email sending
- VoIP
Typical customers
Platforms supported
Support options
Training options
Not sure about Close? Compare it with a popular alternative
Starting from
49
/user
Per month
Starting from
10
/user
Per month
Close pricing information
Value for money
4.4
/5
157
Starting from
49
/user
Per month
Pricing options
Value for money contenders
Close features
Functionality
4.3
/5
157
Total features
124
21 categories
Most valued features by users
Functionality contenders
Close users reviews
Overall Rating
4.7
/5
157
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.6/10
117
35
2
0
3
Anna K.
Nir A.
James T.
Overall rating contenders
Akshay R.
Product Manager
Computer Software, 1,001-5,000 employees
Review source
Transcript
Akshay R.: My name is Akshay. I'm a tech CEO in the SAS industry, and I'd give Close.io a five out of...
Rod T.
President
Marketing and Advertising, 1-10 employees
Review source
Transcript
Rod T.: Hi, my name is Rod. I'm a financial advisor and I would give Close a four out of five review....
James T.
Online Media,
Review source
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Close.io has been a huge help to our small B2B sales department. Before close.io we were using multiple programs to email, call, track, notate, and manage customers. It was a mess!!! Now we can do everything within the app itself. No more transferring information from one source to the other.
The features that helped us the most: -real-time integration with gmail. We send and receive all our email through the app. Besides being more convenient it also keeps all correspondence logged in an easy to reference way. -recorded calls - all calls and voice-mails are automatically listed right along with notes and emails. This is incredibly useful with longer sales cycles. We are able to go...
Not really any cons to speak of, but we had a couple issues at first: - call quality was poor. This was due to trying to use a wireless connection and after switching everyone over to wired, it went away. So while not an app problem, something to consider if you or your team work remotely. -Some merging issues when pulling lead data from our web form. Again, this was not an app problem so much as a developer problem on our end, but it was a headache for a couple days none the less.
JASON M.
Business Supplies and Equipment, 11-50 employees
Review source
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I have used Close.IO at my past company and this is the only CRM that I can endorse. When I told my team that I was going to update the current CRM tool I was met with a lot of questions and concerns. After showing the video on the Close.IO site and taking questions for about 20 mins my team was buying into the idea of changing over. I was also able to prove to them that there would be a minimum of...
Automation and their inbox is a huge pro. Their search feature is arguably the best anyone could ask for. We are still discovering search tricks. GREAT ROI! A great help page on the Close.IO site for finding suggestions and troubleshooting.
We did have a tough time with our firewall when first setting up Close.IO, so make sure to include your Network Admin in the conversation of switching to Close.IO early on in the process. Sometimes getting someone on the phone can be a challenge, but email and scheduling a call have never been a problem.
Nadav B.
Marketing and Advertising, 11-50 employees
Used daily for less than 6 months
Review source
Share this review:
Close.com BROKE our agreement and KILLED our company. We partnered with close.com and after long meetings with their sales and customer success teams, we agreed to collaborate after getting a written agreement for our needs and future use of their system. We built an entire infrastructure supported by their system after working with them for few months and paying them over $20,000 knowing it's an...
Looking back - nothing honestly. We wish we would've never heard of them.
Close.com BROKE our agreement and KILLED our company.
Jordan T.
Computer Software, 11-50 employees
Used daily for 2+ years
Review source
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Close.io is great for tracking leads and customer bases and the communication timeline as well.
My favorite thing about Close.io is the ability to add custom fields that help with reporting and overall ease of use. Also being able to call directly from the software and have the calls recorded and task creations are very simple.
The user interface could use some improvement. The flow of things can sometimes get a little chaotic so creates extra time to learn the system.
Samantha L.
Transportation/Trucking/Railroad, 11-50 employees
Used daily for 2+ years
Review source
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Close has been great and their customer support is really awesome.
Close is an easy way to keep track of leads and customers alike. We can set tasks, see who is calling, and have visibility to communication the client has had with other people in the company.
I really don’t have many complaints. One tiny nitpicky thing: the icon in my tool bar continues to bounce even after someone else has answered a call. It can get confusing.
Common Close comparisons
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