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The all-in-one CRM for fast-growing sales teams.

(34)

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Close Pricing, Features, Reviews and Alternatives

Close FAQs

Q. What type of pricing plans does Close offer?

Close has the following pricing plans:
Starting from: $49.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Close?

Close has the following typical customers:
Freelancers, Mid Size Business, Non Profit, Small Business


Q. What languages does Close support?

Close supports the following languages:
English


Q. Does Close support mobile devices?

Close supports the following devices:
Android, iPhone


Q. Does Close offer an API?

Yes, Close has an API available for use.


Q. What other apps does Close integrate with?

Close integrates with the following applications:
Retool, Bento, HubSpot Marketing Hub, Make, Driftrock, ActiveCampaign, QuotaPath, Spiff, Calendly, Clearbit, Zapier, Gmail, MeisterTask, Segment, Docusign, Airtable, Zoom Workplace, Gong.io, Drift, Actiondesk, Dripify, Help Scout, Stripe, LeadsBridge, GetAccept, JustCall, Slack, Hyperise, Microsoft 365, Drip, Fivetran, hotglue, Jiminny, Dreamdata, Google Calendar, Mailchimp, Clay, Asana, PandaDoc, SavvyCal, Google Sheets, Intercom, LeadFuze, Shopify


Q. What level of support does Close offer?

Close offers the following support options:
Email/Help Desk, Chat, Knowledge Base, Phone Support, FAQs/Forum

Close product overview

Price starts from

49

/user

Per month

What is Close?

Close is the top sales customer relationship management (CRM) designed to help small businesses and startups turn leads into revenue. Close's all-in-one inbox allows you to combine email, calling, and SMS with powerful sales automation and workflow tools. So you can take on sales enablement and sales tracking more efficiently than ever.

Key benefits of using Close

- Email, SMS, and calling all from one platform and out-of-the-box
- Simple and optimized sales workflow that your team can customize
- Advanced features for high volume calling
- Onboard or migrate from another CRM within minutes
- Two-way email sync plus calendar sync
- Automated email sequences
- Multiple drag-and-drop pipelines
- Built-in task management and team collaboration
- Native Zoom integration
- Automatic call recording that attaches to your lead
- The top choice for high volume outbound sales
- Predictive Dialer and Power Dialer
- Call coaching
- Cold email and bulk email sending
- VoIP
- Automated call transcriptions + summaries

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Knowledge Base
Phone Support
FAQs/Forum

Training options

Videos
Live Online
Documentation
Webinars
In Person

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Why am I seeing this?

Close pricing information

Value for money

4.4

/5

160

Starting from

49

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Close features

Functionality

4.3

/5

160

Total features

132

22 categories

Most valued features by users

Reporting/Analytics
Activity Dashboard
Third-Party Integrations
API
Alerts/Notifications
Data Import/Export
Reporting & Statistics
Mobile Access

Close users reviews

Overall Rating

4.7

/5

160

Positive reviews

96

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.59/10
Rating distribution

5

4

3

2

1

119

35

3

0

3

Pros
Excellent support, great founders, great desktop app for Mac, and very easy to use plus onboard team members with.
Close.io impressed me with its rich features and customizations. I loved the fact that Close.io works perfectly for one person.
User-friendly, great support staff that reaches out to the user, making sure they have everything they need to be more successful.
Cons
The only negative thing I have to say is that close.io does not work really well with HTML emails.
It was a mess!!! Now we can do everything within the app itself. No more transferring information from one source to the other.
It's missing some features that other CRMs have, especially for the price.
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Rod T.

President

Marketing and Advertising, 1-10 employees

Review source

Overall Rating

Close is the best way to track leads through the sales process

Reviewed 2 years ago

Transcript

Rod T.: Hi, my name is Rod. I'm a financial advisor and I would give Close a four out of five review....

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Akshay R.

Product Manager

Computer Software, 1,001-5,000 employees

Review source

Overall Rating

Great Beginner CRM Tool

Reviewed 4 years ago

Transcript

Akshay R.: My name is Akshay. I'm a tech CEO in the SAS industry, and I'd give Close.io a five out of...

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Samantha L.

Transportation/Trucking/Railroad, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Works as promised

Reviewed 6 years ago

Close has been great and their customer support is really awesome.

Pros

Close is an easy way to keep track of leads and customers alike. We can set tasks, see who is calling, and have visibility to communication the client has had with other people in the company.

Cons

I really don’t have many complaints. One tiny nitpicky thing: the icon in my tool bar continues to bounce even after someone else has answered a call. It can get confusing.

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Jordan L.

E-Learning, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Rigid structure means only certain sales processes fit (adaptations to all processes are necessary to use effectively)

Reviewed 8 years ago

Overall, Close.io is a B2B CRM where each client has only a few main contacts and they all go through a specific, well-defined process, regardless of whether or not the deal is closed. It's a very expensive platform, especially if you want calling features, so keep that in mind. My two cents: you should assess how well Close.io meets your needs before deciding that this is the right CRM (vs. a different CRM or a custom CRM if you're at higher volumes). Once you decide that it's worth exploring, my recommendation is to figure out how much you'll be paying in annual costs vs. a custom CRM implementation. Close.io pretty much won't prioritize features for you, so if you need anything custom done, I recommend going somewhere else.

Pros

- Easy to get started - Easy to import leads - Easy to keep track of how everyone at your organization is interacting with the client - Pretty simple, but effective reporting

Cons

- Expensive - Low quality call audio - Low customization - Rigid sales structure set-up

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Verified reviewer

Computer Software, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Good For A Small Sales Team, in The Early Days

Reviewed 5 years ago

On a larger scale, Close becomes really impractical. Sales agents lose track of contacts, there's no meaningful data analysis that can be done because of a lack of tagging and order. It's a good package to start out with, but I find that companies move along quickly for more powerful and useful products.

Pros

- really easy to use - stripped down to the bare minimum, not many tabs for the sales team to navigate - new email chain function is impractical as it's a manual task to set up for so few sales contacts - customer support a few years ago was bad but has improved greatly - price

Cons

- hard to extract data in a meaningful way. The search functionality is quite rudimentary - data analysis is barely existent - insufficient tagging - feels like a doctored spreadsheet with nicer formatting but less usability

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Martin A.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Has worked really well

Reviewed 8 years ago

We run an online insurance comparison site in Colombia. We generate leads through our website that we have to close by phone and mail. A sales cycle is in average for around 20 days. Our requirements were: 1. Scalable (Apt for Small and Medium Businesses) 2. B2C focus 3. Lead integration 4. Mail integration 5. Phone integration (including possibility to store calls) 6. Easy to use 7. Reminders...

Pros

Fast and easy to set up. Great customer service. Transparent costs.

Cons

Maybe I would like it to work better in mobile. But that's mainly for me and not for my sales team. But apart from that I can't fin any cons.

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Josh C.

Financial Services, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Turns you into a selling machine

Reviewed 6 years ago

Once you catch the vision for Close.io, it doubles your productivity in sales.

Pros

Close.io shines in two ways-- no data entry and the follow up system. No data entry means that it's reading your emails and syncing the CRM with the activity. You can also call through their phone number and it logs your phone calls to the CRM. Follow up system. Following up until you get a No is key to sales success. Close.io builds this in to the CRM so that you see who to follow up everyday and can jus work down the list.

Cons

I don't think of Close.io as having data integration with other services on a first class level. May be wrong, but that's my impression.

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