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AudienceView vs Purplepass Comparison (2026)

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AudienceView logo

AudienceView

Purplepass logo

Purplepass

Overview

AudienceView is a cloud-based ticketing solution designed for the performing arts industry, suitable for both not-for-profit and commercial uses, including small and large theaters, performing arts centers, music venues, museums, festivals, events, and exhibitions. Users can manage ticket prices, sell individual event tickets, subscriptions, and memberships, receive one-off and recurring donations, send email updates to patrons, track and analyze patron activities, generate reports, and more.

Enterprise ticketing made simple: embed a branded, PCI-secure checkout, offer free interactive seat maps, sell passes, add-ons and donations, and monitor real-time sales and scans. Mobile POS and offline scanners included, with SSO, TouchNet, Zapier integrations and 24/7 US support.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

47

5

4

3

2

1

34

9

1

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
78%
would recommend this app

4.9

304

5

4

3

2

1

273

25

5

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

“Great value for money and helps alot with collection management, very easy to use, I will definitely recommend”
YO

Yewande O.

Front Desk officer

“AudienceView is certainly a budget-friendly option for organizations that need to sell tickets and manage events.”
RM

Roxy M.

Director of Development

Pros

“The platform allows me to host various events throughout the year from ticket events to registrations.”
BO

Breanne O.

Dance Department Director

“One of the MOST important aspects of any event is to assure proper preplanning and have customer service available during the event for any last minute changes or to troubleshoot to keep the event running smoothly.”
KC

Kathy C.

Admissions

“We especially appreciate the ease with which we can post events and develop ticketing options, with how-to videos conveniently embedded in the relevant sections of the template. And patrons have commented on the ease of buying tickets through Purplepass, not always what we heard before we switched.”
CS

Charlie S.

Executive Director

Cons

Not enoughreviews yet

Cons

“We ran into a couple of people who wanted to make partial refunds (like they bought 5 tickets but only needed 3) and we had to refund the entire order and make them purchase the seats they wanted again, as there isn't currently a way to do that. If there were a slightly easier way to give refunds and make exchanges (that was a little difficult to navigate at first as well!)”
CM

Courtney M.

Director of Student Productions

“The only issue we had was tha amount of banks that flag purple pass and do not allow cards to purchase via their website initially.”
NM

Natalie M.

Owner

“We found the remote ticket scanners to be a little slow on the ticket verification process.”
JB

John B.

Director

  • Vendor responds to reviews
  • Last review15 days ago
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total features77
  • API
  • Access Control
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Admissions Management
  • Alerts/Notifications
  • Alumni Management
  • Artist Management
  • Attendance Management
  • Attendance Tracking
  • Attendee Management
  • Attendee Segmentation
  • Audience Engagement
  • Badge Printing
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Class Scheduling
  • Commenting/Notes
  • Communication Management
  • Conferences/Conventions
  • Confirmations/Reminders
  • Contact Management
  • Contract/License Management
  • Credential Management
  • Credit Card Processing
  • Cross Selling Functionality
  • Customer Data Management
  • Customer History
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Drag & Drop
  • Dynamic Pricing
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Event Tracking
  • Exhibit/Vendor Management
  • Fee Management
  • Floor Plans & Maps
  • For Film Festivals
  • For Higher Education
  • For Music Festivals
  • Forms Management
  • Group Registration
  • Guest Accreditation
  • Guest List Management
  • Guest List Search
  • K-12
  • Kiosk Ticketing
  • Lead Capture
  • Marketing Automation
  • Membership Management
  • Mobile Access
  • Mobile Alerts
  • Mobile Ticketing
  • Multi-Currency
  • Multi-Event
  • Multi-Language
  • Online Payments
  • Online Registration
  • Online Ticketing
  • Onsite Registration
  • Onsite Ticketing
  • Order Processing
  • Payment Processing
  • Personalization
  • Point of Sale (POS)
  • Print-at-Home
  • Promotions Management
  • QR Codes
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Updates
  • Receipt Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reserved Seating
  • Role-Based Permissions
  • SMS Reminders
  • Sales Reports
  • Sales Trend Analysis
  • Season Tickets
  • Seating Map
  • Self Check-In/Check-Out
  • Self Service Portal
  • Social Media Integration
  • Social Promotion
  • Staff Scheduling
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Third-Party Integrations
  • Ticket Brokering
  • Ticket Reservations
  • Ticketing
  • Transportation Management
  • Vendor Management
  • Venue Management
  • Visitor Registration
  • Visual Analytics
  • Volunteer Management
  • Wait List Management
  • Website Integration
  • Website Management
  • Total features112
  • API
  • Access Control
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Admissions Management
  • Alerts/Notifications
  • Alumni Management
  • Artist Management
  • Attendance Management
  • Attendance Tracking
  • Attendee Management
  • Attendee Segmentation
  • Audience Engagement
  • Badge Printing
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Class Scheduling
  • Commenting/Notes
  • Communication Management
  • Conferences/Conventions
  • Confirmations/Reminders
  • Contact Management
  • Contract/License Management
  • Credential Management
  • Credit Card Processing
  • Cross Selling Functionality
  • Customer Data Management
  • Customer History
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Drag & Drop
  • Dynamic Pricing
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Event Tracking
  • Exhibit/Vendor Management
  • Fee Management
  • Floor Plans & Maps
  • For Film Festivals
  • For Higher Education
  • For Music Festivals
  • Forms Management
  • Group Registration
  • Guest Accreditation
  • Guest List Management
  • Guest List Search
  • K-12
  • Kiosk Ticketing
  • Lead Capture
  • Marketing Automation
  • Membership Management
  • Mobile Access
  • Mobile Alerts
  • Mobile Ticketing
  • Multi-Currency
  • Multi-Event
  • Multi-Language
  • Online Payments
  • Online Registration
  • Online Ticketing
  • Onsite Registration
  • Onsite Ticketing
  • Order Processing
  • Payment Processing
  • Personalization
  • Point of Sale (POS)
  • Print-at-Home
  • Promotions Management
  • QR Codes
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Updates
  • Receipt Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reserved Seating
  • Role-Based Permissions
  • SMS Reminders
  • Sales Reports
  • Sales Trend Analysis
  • Season Tickets
  • Seating Map
  • Self Check-In/Check-Out
  • Self Service Portal
  • Social Media Integration
  • Social Promotion
  • Staff Scheduling
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Third-Party Integrations
  • Ticket Brokering
  • Ticket Reservations
  • Ticketing
  • Transportation Management
  • Vendor Management
  • Venue Management
  • Visitor Registration
  • Visual Analytics
  • Volunteer Management
  • Wait List Management
  • Website Integration
  • Website Management

Integrations

  • Total integrations8
  • Auth0
  • Azure Active Directory External Identities
  • CardConnect
  • CardPointe
  • Constant Contact
  • Cybba
  • Embeddable
  • Google Analytics 360
  • Google Tag Manager 360
  • HubSpot CRM
  • Meta for Business
  • Okta
  • ParkHub
  • PayPal
  • Robly
  • Single Sign-On
  • SurveyMonkey
  • TouchNet Payment Systems
  • Twilio
  • WordPress
  • Zapier
  • Zoho CRM
  • authorize.net
  • Total integrations17
  • Auth0
  • Azure Active Directory External Identities
  • CardConnect
  • CardPointe
  • Constant Contact
  • Cybba
  • Embeddable
  • Google Analytics 360
  • Google Tag Manager 360
  • HubSpot CRM
  • Meta for Business
  • Okta
  • ParkHub
  • PayPal
  • Robly
  • Single Sign-On
  • SurveyMonkey
  • TouchNet Payment Systems
  • Twilio
  • WordPress
  • Zapier
  • Zoho CRM
  • authorize.net

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