BigContacts vs Act!

Salesforce Sales Cloud

Zoho CRM

HubSpot CRM

Keap

Sage 100

Badger Maps

Compare BigContacts and Act! based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. The platform combines human sales professionals with AI-powered automation, data, and intelligence. This integrated solution is designed to help businesses of all sizes and industries.

Sage 100 is a customizable business management solution that helps businesses automate financials, operations, and payroll, providing complete visibility into the operations. Sage 100 grows with the business, allowing teams to scale and meet specific needs as a small or medium-sized enterprise.

Badger Maps is a field sales management software that helps businesses manage routes, opportunities, data collection, follow-ups, territories, and more from within a unified platform. It enables staff members to utilize the built-in maps to create routes with estimated arrival times based on pre-determined daily visits.

BIGContacts is a CRM software designed for small businesses that have outgrown spreadsheets and address books, but don't want the cost or complexity that you find with most CRM solutions. It helps organize contacts, manage tasks, track opportunities, and monitor email campaigns.

Activity Dashboard

Calendar Management

Calendar/Reminder System

Campaign Management

Contact Database

Contact Management

Data Import/Export

Email Management

Email Marketing

Email Templates

Email Tracking

Interaction Tracking

Lead Capture

Lead Distribution

Lead Management

Lead Nurturing

Lead Segmentation

Marketing Automation

Mobile Access

Monitoring

Pipeline Management

Prospecting Tools

Reminders

Reporting/Analytics

Sales Pipeline Management

Sales Reports

Search/Filter

Segmentation

Shared Contacts

Social Media Integration

Task Management

Third-Party Integrations

Workflow Management

BigContacts

Web-based

Windows

Owner

User Friendly and very easy to customize. Great tech support that is very responsive to our needs.

Very impressed with big contacts, it is very easy to use and offers a lot of options and services for a very affordable price.

Clean, simple, intuitive, easy to use. Customer service is prompt, competent, speaks perfect English, is based in the United States.

Supports multiple users if required. Excellent support from help desk if required.

Partner

I don't want an I-Phone because AT&T's phone service is beyond unacceptable where I live and work. They have the worst phone coverage of any service in Northern California.

We were looking for a quality program at a good value since we are a small firm. We found one that not only meets those requirements, but exceeds our expectations.

The functionality delivered for the price is terrific.

Sales

Minor complaint would be sometimes (not every time - maybe user error?) the Company Name would not appear in contact search.

Managing Director

Once you learn the basic rules in terms of setting up fields, etc. you can begin using the software with confidence. The videos are extremely helpful also.

Agent

I really like the integrated email marketing campaigns. Very helpful in securing new business and staying in touch with clients.

Director

This is a great platform and meets all of your contact management needs.

asst. Property manager

Updating contacts when their information changes can be tricky because you must add another contact and then it can become confusing when trying to figure out which one is correct.

I use it mainly because it is reasonably priced and gives a good value. We have integrated it with our online store registration system for tracking new registered users.

Business Development Director

Liked that it was easy to use and it flowed well for us.

Project Manager

No place to enter time (duration of a call). No way to click on the client's twitter, facebook or linkedin feed.

Founder and Senior Partner

Ability to download our list of contacts into the software. Less expensive than Salesforce.

Bookkeeper

I feel it’s very user friendly ok design and layout.

Independent consultant 

That would be awesome if it would capture and add incoming emails to the correct contact.

BigContacts screenshot: Seamless integration of CRM & Email Marketing software

BigContacts screenshot: A unique Contact Dashboard delivers a 360 degree view of your Prospects & Customers

BigContacts screenshot: Access important Contact information from any Mobile device

BigContacts screenshot: Track Meetings, Tasks and Birthdays with the Team Calendar

BigContacts screenshot: Automatically update social profile information using over 100 different sources

BigContacts screenshot: Seamlessly send & receive emails right from the Contact record

BigContacts screenshot: Track more Leads into Prospects & Convert more Prospects into Sales.

BigContacts screenshot

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Small Business

Zoho CRM is a cloud-based customer relationship management (CRM) solution that helps businesses of all sizes close deals smarter, better and faster. The solution lets businesses reach customers through every channel, including telephone, email, social media, and live chat.

HubSpot CRM is a lead management solution that helps businesses with recording calls, logging emails and managing customer data. It has been designed from the ground up and is ready to eliminate manual work and actually help sales teams. It was built ready for the modern world to help users get running and start selling.

Step up to all-in-one sales & marketing solution designed for entrepreneurs, startups and larger teams. The platform organizes customer information and daily work in one place so teams have more time to focus on growing the business and delivering great service.

Act! Advantage is an all-in-one, full front-office CRM solution that unites sales, marketing, and customer management.

A/B Testing

Access Controls/Permissions

Activity Tracking

Activity/News Feed

Alerts/Notifications

Appointment Scheduling

Autoresponders

Batch Processing

Calendar Sync

Campaign Analytics

Client Management

Collaboration Tools

Commenting/Notes

Customer Database

Customer Segmentation

Customizable Branding

Customizable CTAs

Customizable Fields

Customizable Forms

Customizable Reports

Customizable Templates

Data Security

Document Management

Document Storage

Drag & Drop

Drip Campaigns

Dynamic Content

Electronic Signature

Engagement Tracking

Event Triggered Actions

File Sharing

For Insurance Industry

For iPad Devices

For Small Businesses

For Startups

Forecasting

Insurance Management

Kanban Board

Landing Pages/Web Forms

Lead Generation

Lead Qualification

Marketing Calendar

Mobile App

Multi-Campaign

Multi-Channel Communication

Multi-Channel Marketing

Multivariate Testing

Opportunity Management

Performance Metrics

Pipeline Reports

Process/Workflow Automation

Quotes/Estimates

Real-Time Data

Referral Tracking

Reporting & Statistics

ROI Tracking

Role-Based Permissions

Sales Activity Management

Sales Analytics

Sales Forecasting

Sales Trend Analysis

Search

SMS Marketing

Social Marketing

Template Management

Territory Management

Visual Analytics

Web-based Deployment

Website Visitor Tracking

Act!

Android

Linux

iPad

iPhone

I have been using ACT for over 30 years, it is easy to use, comprehensive, works great either on my PC or with the Cloud. ACT's customer support is the best I have ever used.

Their most recent "upgrade" has been filled with bugs and a lack desire to fix them. My consultants have been inundated with complaints they have passed on to ACT with no response.

realtor

I loved the software because of its user friendly platform and versatility. It allowed me to take great notes and individualize my conversations / emails with my clients.

The web version was a poor version of the Pro, and we haven't been able to make it available when offline, which is a frustration.

It's link to outlook and ODBC is good and it is a stable, which being at the core of our business is a good thing.

Since being taken over by Swiftpage, it has lost its credibility and support of small businesses due to its inability to integrate with existing Sage accounting software.

General Manager

ACT! was very helpful in moving our business forward at a time where we mainly needed to focus on contact management. Now that I need a true CRM, there are better alternatives for us.

The interface on the phone is really bad. It was very hard to get it to load fast.

Sales Manager

I like the way it helps manage my contacts and interactions.

Accountant

Moved from desktop version to online, very happy with them having same interface as desktop version.

Business Development and Communications Manager

I love the fact that ACT! marketing can be customised and very rare that it falls under the promotions tab of the email recipient.

Application Support Analyst

This application seems to have fallen apart for the past 5 years or so. Each release we upgrade to introduces countless bugs which are never addressed by the developers.

I have pioneered the purchase of ACT! in my company. Back then, It offers a perpetual license per user which is great as you don't subject yourself to a monthly or annual subscription.

Once you cancel subscription they WILL NOT let you use your previous software you bought with your hard earned money. STAY AWAY FROM THIS COMPANY.

Email marketing has gone through how many interations. Why does every update to the software entail so much time and pain.

Corporate Communications Manager

Customer support is the weak point here. Faults and fixes took a long time.

paralegal

Furthermore it is not able to keep records of user's comments which consequently make the users work harder and maintaining their daily tasks more difficult.

The simple interface makes up for features and usability which it lacks in design and flash. It could use better interactivity in landing page integrations, but overall the experience is good.

BigContacts vs Act! Comparison (2026)

BigContacts

Act!

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives