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BigContacts
5
97
4
88
3
15
2
2
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Simple CRM, Email & Contact Management Software
Table of Contents
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BigContacts - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: October 2026
BigContacts overview
What is BigContacts?
BIGContacts CRM offers an integrated Contact Management and Email Marketing Solution for Small Business. We give you the tools you need to capture more leads, convert more sales and retain more customers. We're unlocking the potential of every small business with an affordable and easy-to-use solution. Plans starting at only $5 per user - per month!
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BigContacts’s user interface
BigContacts review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.2
Ease of use
4.4
Customer support
4.4
Reviews sentiment
What do users say about BigContacts?
Users think BigContacts is easy to use, affordable, and helpful for organizing contacts, tracking client interactions, and managing tasks. They find the interface intuitive, appreciate the customization options, and value features like email integration, reminders, and the ability to access information from anywhere. Many say it simplifies client management and improves productivity for teams of all sizes.
Some report issues with duplicate contacts, occasional glitches, and limited bulk editing or merging functions. They feel customer support is generally responsive, though a few mention inconsistent experiences. Some wish for more advanced features, better mobile access, and improved email or reporting capabilities.
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Who uses BigContacts?
Based on 205 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
BigContacts's key features
Most critical features, based on insights from BigContacts users:
All BigContacts features
Features rating:
BigContacts alternatives
BigContacts
Starting from
499
Per month
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Starting from
15
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Nimble
Starting from
29.9
/user
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BigContacts pricing
Pricing plans
Pricing details:
Business Plan
No pricing info
Features included:
- Automated Emails to Prospects
- 50gb File Storage
- 50 Custom Fields
- 50000 Contact Capacity
- 300 Tags
- 100 Email and Letter Templates
- Social Profile Search
- Opportunity/Sales Dashboard
- Automated Tasks for Follow-up
Enterprise
No pricing info
Features included:
- Unlimited Contact Capacity
- Unlimited Custom Fields
- Unlimited Email and Letter Templates
- Unlimited File Storage
- Unlimited Tags
User opinions about BigContacts price and value
Value for money rating:
Of 22 reviews that provide robust commentary on BigContacts's price and value, mention it in a positive light.
Most reviewers indicate that BigContacts offers strong value for money, highlighting its affordability, cost-effectiveness, and robust features typically found in more expensive CRM solutions. They appreciate the attractive pricing, the ability to add users at a low cost, and the inclusion of multiple accounts and quality functionalities at reasonable rates. Some users say the product is even available for free or at a bargain price. However, some reviewers feel that costs can add up for larger teams, making it less economical for companies needing many users.
, and
BigContacts integrations (9)
BigContacts customer support
What do users say about BigContacts customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of BigContacts customer support.
A large number of users highlight the prompt, responsive, and attentive customer support provided by BigContacts.
Widespread user sentiment praises the support team's competence, professionalism, and ability to resolve issues efficiently.
Frequently reported by users, customer service is based in the U.S., communicates clearly, and is easy to reach when needed.
Multiple users appreciate proactive outreach and helpful guidance during onboarding and problem resolution.
Support options
Training options
BigContacts FAQs
Q. What level of support does BigContacts offer?
BigContacts offers the following support options:
24/7 (Live rep), Email/Help Desk, Chat, Knowledge Base, FAQs/Forum