getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

BigContacts Logo

Simple CRM, Email & Contact Management Software

Table of Contents

usersusersusers

Is this product right for your business?

Find out with a

BigContacts - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: August 2026

BigContacts overview

What is BigContacts?

BIGContacts CRM offers an integrated Contact Management and Email Marketing Solution for Small Business. We give you the tools you need to capture more leads, convert more sales and retain more customers. We're unlocking the potential of every small business with an affordable and easy-to-use solution. Plans starting at only $5 per user - per month!

Starting price

9.99per user /
per month

Alternatives

with better value for money

BigContacts’s user interface

Ease of use rating:

BigContacts reviews

Overall rating

4.3

/5

205

Positive reviews

83

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.83/10
Rating distribution

5

4

3

2

1

97

88

15

2

3

Pros
“At our firm, we've used it to track leads and manage/handle emails directed out to our various clients. Since client relations via email can be a hassle, especially when you're dealing with so many different accounts, using BigContacts is definitely helpful and has made all of our lives easier.”
SW

Stephen W.

Manager

“I love the direct integration of this platform into my client emails, allowing me to send and directly receive emails within the CRM platform.”
SW

Stephen W.

Manager

“The tool allows us to easily generate reports on various aspects of our business, such as sales performance, lead conversion rates, and customer engagement.”
HB

Hayk B.

Off site SEO

Cons

Who uses BigContacts?

Based on 205 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Information Technology and Services
Accounting
Hospital & Health Care
Market Research
Others

Use cases

Contact Management
Lead Management
CRM

BigContacts's key features

Most critical features, based on insights from BigContacts users:

Sales pipeline management
Task management
Email management
Segmentation
Reporting/Analytics

All BigContacts features

Features rating:

Activity dashboard
API
Calendar management
Calendar/Reminder system
Campaign management
Contact database
Contact management
CRM
Customer support
Customization
Data import/export
Email management
Email marketing
Email templates
Email tracking
For small businesses
Interaction tracking
Lead capture
Lead distribution
Lead management
Lead nurturing
Lead segmentation
Marketing automation
Mobile access
Monitoring
Pipeline management
Prospecting tools
Reminders
Reporting/Analytics
Sales pipeline management
Sales reports
Search/Filter
Segmentation
Shared contacts
Social media integration
Task management
Third-Party integrations
Workflow management

BigContacts alternatives

BigContacts logo

Starting from

9.99

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
EngageBay CRM logo
visit website

Starting from

14.99

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
LeadSquared logo
visit website

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Starting from

15

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

BigContacts pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Free Plan

Empty state illustration for "No pricing info"

No pricing info

Contact vendor for more details

Business

9.99

/user

Per month

Features included:

  • 100 Email and Letter Templates
  • 300 Tags
  • 50000 Contact Capacity
  • 50 Custom Fields
  • 50gb File Storage
  • Automated Emails to Prospects
  • Automated Tasks for Follow-up
  • Opportunity/Sales Dashboard
  • Social Profile Search

Enterprise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Unlimited Contact Capacity
  • Unlimited Custom Fields
  • Unlimited Email and Letter Templates
  • Unlimited File Storage
  • Unlimited Tags

User opinions about BigContacts price and value

Value for money rating:

Of 22 reviews that provide robust commentary on BigContacts's price and value, mention it in a positive light.

Most reviewers indicate that BigContacts offers strong value for money, highlighting its affordability, cost-effectiveness, and robust features typically found in more expensive CRM solutions. They appreciate the attractive pricing, the ability to add users at a low cost, and the inclusion of multiple accounts and quality functionalities at reasonable rates. Some users say the product is even available for free or at a bargain price. However, some reviewers feel that costs can add up for larger teams, making it less economical for companies needing many users.

, and

BigContacts customer support

What do users say about BigContacts customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of BigContacts customer support.

A large number of users highlight the prompt, responsive, and attentive customer support provided by BigContacts.

Widespread user sentiment praises the support team's competence, professionalism, and ability to resolve issues efficiently.

Frequently reported by users, customer service is based in the U.S., communicates clearly, and is easy to reach when needed.

Multiple users appreciate proactive outreach and helpful guidance during onboarding and problem resolution.

Support options

24/7 (live rep)
Email/help desk
Chat
Knowledge base
Faqs/forum

Training options

Documentation
Webinars
Videos
Live online

BigContacts FAQs

Q. Who are the typical users of BigContacts?

BigContacts has the following typical customers:
Large Enterprises, Freelancers, Small Business, Mid-size Business

These products have better value for money


Q. What level of support does BigContacts offer?

BigContacts offers the following support options:
24/7 (Live rep), Email/Help Desk, Chat, Knowledge Base, FAQs/Forum

Related categories