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Booker vs Timely Comparison
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Overview
Cloud-based online booking, scheduling, point of sale and marketing software - everything you need to run your salon and spa better.
Run your salon like a pro with easy-to-use booking software that puts you in control of the whole client experience.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
129
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
39
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
Pros
Cons
Cons
Key features
- Total features87
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Attendance Management
- Automated Scheduling
- Availability Indicator
- Availability Management
- Barcode/Ticket Scanning
- Before & After Pictures
- Billing & Invoicing
- Booking Management
- Booth Rental Management
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Class Scheduling
- Client Database
- Client Management
- Client Portal
- Client Profiles
- Clock In/Out
- Color Codes/Icons
- Commission Management
- Confirmation/Reminders
- Contact Database
- Credit Card Management
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer History
- Customer Mobile App
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Synchronization
- Debit/Credit Card Processing
- Discount Management
- Drag & Drop
- Electronic Payments
- Electronic Signature
- Email Management
- Email Marketing
- Email Reminders
- Employee Database
- Employee Management
- Employee Portal
- Employee Scheduling
- Employee Self Service
- Facility Scheduling
- Faculty/Staff Management
- For Barbershops
- For Medical Spas
- For Retail
- For Salons and Spas
- Gift Card Management
- Group Scheduling
- HIPAA Compliant
- In-Person Payments
- Inventory Management
- Inventory Tracking
- Item Management
- Loyalty Program
- Marketing Automation
- Mobile Access
- Mobile Alerts
- Multi-Location
- Multiple User Accounts
- Online Booking
- Online Payments
- Online Time Clock
- Ordering Automation
- Payment Processing
- Payroll & Commissions
- Payroll Management
- Performance Metrics
- Point of Sale (POS)
- Practice Management
- Promotions Management
- Purchasing & Receiving
- Ratings/Reviews
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Real-time Scheduling
- Real-time Updates
- Recurring Appointments
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Rescheduling
- Reservations Management
- Resource Scheduling
- Retail Inventory Management
- Retail POS
- Room Booking
- SMS Marketing
- SMS Messaging
- SMS Reminders
- SOAP notes
- Sales Reports
- Schedule Distribution
- Scheduling
- Self Service Portal
- Shift Swapping
- Social Media Integration
- Staff Management
- Task Management
- Task Scheduling
- Team Calendars
- Third Party Integrations
- Time & Expense Tracking
- Transaction History
- Treatment Packages
- Vacation/Leave Tracking
- Wait List Management
- Website Integration
- eCommerce Management
- Total features100
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Attendance Management
- Automated Scheduling
- Availability Indicator
- Availability Management
- Barcode/Ticket Scanning
- Before & After Pictures
- Billing & Invoicing
- Booking Management
- Booth Rental Management
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Class Scheduling
- Client Database
- Client Management
- Client Portal
- Client Profiles
- Clock In/Out
- Color Codes/Icons
- Commission Management
- Confirmation/Reminders
- Contact Database
- Credit Card Management
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer History
- Customer Mobile App
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Synchronization
- Debit/Credit Card Processing
- Discount Management
- Drag & Drop
- Electronic Payments
- Electronic Signature
- Email Management
- Email Marketing
- Email Reminders
- Employee Database
- Employee Management
- Employee Portal
- Employee Scheduling
- Employee Self Service
- Facility Scheduling
- Faculty/Staff Management
- For Barbershops
- For Medical Spas
- For Retail
- For Salons and Spas
- Gift Card Management
- Group Scheduling
- HIPAA Compliant
- In-Person Payments
- Inventory Management
- Inventory Tracking
- Item Management
- Loyalty Program
- Marketing Automation
- Mobile Access
- Mobile Alerts
- Multi-Location
- Multiple User Accounts
- Online Booking
- Online Payments
- Online Time Clock
- Ordering Automation
- Payment Processing
- Payroll & Commissions
- Payroll Management
- Performance Metrics
- Point of Sale (POS)
- Practice Management
- Promotions Management
- Purchasing & Receiving
- Ratings/Reviews
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Real-time Scheduling
- Real-time Updates
- Recurring Appointments
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Rescheduling
- Reservations Management
- Resource Scheduling
- Retail Inventory Management
- Retail POS
- Room Booking
- SMS Marketing
- SMS Messaging
- SMS Reminders
- SOAP notes
- Sales Reports
- Schedule Distribution
- Scheduling
- Self Service Portal
- Shift Swapping
- Social Media Integration
- Staff Management
- Task Management
- Task Scheduling
- Team Calendars
- Third Party Integrations
- Time & Expense Tracking
- Transaction History
- Treatment Packages
- Vacation/Leave Tracking
- Wait List Management
- Website Integration
- eCommerce Management
Integrations
- Total integrations14
- Constant Contact
- Gmail
- Google Analytics 360
- Google Calendar
- HubSpot CRM
- HubSpot Marketing Hub
- Mailchimp
- Meta for Business
- Microsoft Outlook
- PayPal
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WordPress
- Xero
- Zapier
- Zendesk Suite
- Total integrations21
- Constant Contact
- Gmail
- Google Analytics 360
- Google Calendar
- HubSpot CRM
- HubSpot Marketing Hub
- Mailchimp
- Meta for Business
- Microsoft Outlook
- PayPal
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WordPress
- Xero
- Zapier
- Zendesk Suite
Alternatives
Explore similar apps
User reviews that mention these apps
Victoria S.
Consumer Services, 51-200 employees
Used daily for 2+ years
Review source
Share this review:
I’m very satisfied with Booker. They are improving their service all the time. I highly recommend them.
Booker is very easy to use and allows customers to book appointments online.
Glitches happen from time to time but their customer support team usually fixes everything in timely manner.
Brandy M.
Used daily for 1-2 years
Review source
Share this review:
it's very easy to learn how to use. very user friendly. i have been able to efficiently train my staff on navigating through booker.
Maintenance is done during business hours and is hard to check out clients in a timely fashion when this occurs.
Thank you for your feedback Brandy, and thank you for using Booker! Apologies if the updates have disrupted things during business hours. We're always trying to improve and the updates are part of this, but we do try to do them on off hours. Thank you for using Booker! - The Booker Team
Christina W.
Hospitality, 11-50 employees
Used daily for 2+ years
Review source
Share this review:
Questions are answered in a timely manner I love the fact that it's web-based employees enjoy the app
With all the information it seems pulling together simple reports it's not as easy as it should be although customer service helps out quickly they usually cannot solve my problem
Marcia L.
Used daily for 2+ years
Review source
Share this review:
Booker
I have been with the company for 6 years. We do have some challenges from time to time.
I like the fact that it's compatible to apple products. The site is easy to navigate but sometimes it freezes.
We have a hard time with customer service responding and fixing the issues. They don't respond in a timely fashion. We use the software.
Gabriela N.
Consumer Services, 51-200 employees
Used daily for 6-12 months
Review source
Share this review:
Allows me to easily navigate while helping the customer book their appointments in a timely manner.
I appreciate the features on the program that help navigate with ease. It wasn't difficult to understand the program when first learning about it.
No cons were added to this review
Thank you for your review Gabriela. We're so happy to hear it's been easy for you to learn and use Booker! - The Booker Team
Corey S.
Review source
Share this review:
Eric W. is very courteous, patient and helpful. He helped me with my issues and in a very timely manner. He is a true asset to this company.
No pros were added to this review
No cons were added to this review
Hi Corey, Thank you for your review. We are happy to hear that Eric has been able to provide you with a great customer experience. We always want to hear ways to improve the software for our merchants, feel free to send us a message on how to improve the ease of use, values, features, etc. Thanks! Aly
Leslie L.
Review source
Share this review:
One of the customer rep was wonderful to work with. He was very helpful, patient and if there was a question I had and he didn't know the answer, he found the answer in a timely manner. He helped make the transition form Mindbody to Booker very smooth.
No pros were added to this review
No cons were added to this review
Jeannien L.
Review source
Share this review:
Paul N. Was a great help in informing me how to set up my black Friday special. He walked me through the process and if I had a question he could not answer he got the information for me in a timely manner. I absolutely love the knowledge and efficiency of the customer service.
No pros were added to this review
No cons were added to this review
Katie B.
Review source
Share this review:
I switched to Booker from another online booking system. It is pretty straight forward to set up. The options that it includes with Marketing, e-newsletters, merchant services are great! My clients feedback is that it is easier to make appointments with Booker than with the system I was currently on. The customer service is awesome. Extremely helpful, timely, and they get the issue solved! I would recommend to anyone.
No pros were added to this review
No cons were added to this review
David P.
Review source
Share this review:
My background in using booking systems: 6 years at my own practice, using Genbook, Vagaro, Booker, MindBody, Timely, and about 15 test drives of other programs. Timely Pros: - Clean - Responsive - POS system is nice - Invoicing is nice - Easy to use backend - Easy to use frontend - my clients loved it - Reports are easy to read, and nice graphs - SMS and email reminders worked great - Inexpensive Timely...
No pros were added to this review
No cons were added to this review
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