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Booker Pricing, Features, Reviews and Alternatives
Booker product overview
What is Booker?
Beat out your competition with Booker's award winning salon and spa software, the all-in-one platform that understands you'd rather be focusing on your clients instead of manually handing all the day-to-day tasks. Booker will help you manage your appointment bookings, POS, membership and loyalty programs, all while attracting new clients and keeping them coming back. Access your Booker account 24/7, anywhere, all on Booker's secure, cost-effective, and convenient, cloud-based software.
Key benefits of using Booker
Typical customers
Platforms supported
Support options
Training options
Booker pricing information
Value for money
3.9
/5
931
Starting from
129
Per month
Per Feature
Value for money contenders
Booker features
Functionality
3.9
/5
931
Total features
81
13 categories
Functionality contenders
Booker users reviews
Overall Rating
4.1
/5
931
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.18/10
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Michele S.
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Pamela M.
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Anonymous Reviewer
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Ella K.
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Overall rating contenders
Marissa G.
Owner
Health, Wellness and Fitness, 11-50 employees
Review source
Transcript
Marissa G.: Hi, I'm Marissa and I'm a business owner and I give Booker on a scale of one to five, a three....
Ashely S.
Verified reviewer
Consumer Services, 11-50 employees
Used daily for 2+ years
Review source
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Booker is a godsend for so many salons. It is very user-friendly and they have implemented the use of embedded training videos for all the features; this is a wonderful tool and works very well for people who are visual learners, which most stylists happen to be. For salon managers and owners, Booker offers a variety of tools: time-clock, sales tracking, inventory, tip allocation, expenditures/budgets, etc. Being a web-based software, it's very easy to add a widget or embed a link on your website and/or Facebook page to allow customers to easily schedule themselves for services. In addition, there is a built-in point of sale system that makes it easy to check out clients without needing to switch over to another program and/or system.
The downside to being a web-based software: if the server is down or there is an issue with the website, you cannot access your calendar or your point of sale system. Booker has been awesome enough to provide a separate website where they allow you to report issues of the system being down and also announcing known issues. Their customer service makes up for this issue.
Michael C.
Medical Practice, 11-50 employees
Used daily for 2+ years
Review source
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Booker does what we need, support has always been responsive and it is easy to use.
Ease of use so, easy to train. In the Day Spa industry front desk turnover is frequent so it is nice to be able to quickly show a new gal how to use the system.
We were previously Salon Iris customers and I am a programmer. With access to the database on that system I could run queries on anything in the database. Booker does not provide access to the SQL database so that is not possible. I do however have all of the reports that I need. Also, it would be nice to have the ability to set access a little more granular. For example, if I give a gal access to look at gift card balances, I will also have given her access to modify gift card balances.
Anna P.
Health, Wellness and Fitness, 11-50 employees
Used other for 2+ years
Review source
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This company is a joke. They may have tried to put together a Salon software, which has some good qualities and bad, but, the company has ruined their name and a host of other businesses because of their lack of understanding how their software has a direct effect and how they manage their software on a day to day basis. They are completely horrific! We continually try to deal with the issues, (Booker...
No pros were added to this review
No cons were added to this review
Dear Anna, We take our role in your business very seriously. We've invested significantly in improving our servers so this won't happen again in the future. This investment of engineering resources and updated equipment has resulted in greater stability and faster speed, and we intend to continue the improvements. We'd love to discuss this further with you if you have time. We thank you for using Booker and for your feedback. Thank you, The Booker Team
Domenic F.
Health, Wellness and Fitness, 1-10 employees
Used daily for 6-12 months
Review source
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7/10
The software Looked better than it actually worked
The software Not as user friendly as others
Celeste W.
Health, Wellness and Fitness, 11-50 employees
Used daily for 2+ years
Review source
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We have been using Booker in my business for years and earlier this year we were convinced by another booking service (the big name in our industry) to switch over. It was one of the worst decisions we have made. After 4 months of giving it our best try and much frustration over the new booking system's lack of features, unhelpful reporting options and staff frustrations, we switched back to Booker and THAT was one of the best decisions we made. Booker is the BEST platform for service based booking and the back end reporting of that kind of business. I do wish their customer service was as good as the other one we tried but it is not nearly as responsive. We are happy to be back though!!
Ease of scheduling, quick to learn/intuitive platform, broad range of reporting options.
The customer support could be faster and more helpful. The client end of scheduling could be easier for the client.
Booker FAQs and common questions
Q. What type of pricing plans does Booker offer?
Booker has the following pricing plans:
Starting from: $129.00/month
Pricing model: Subscription
Q. Who are the typical users of Booker?
Booker has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does Booker support?
Booker supports the following languages:
English
Q. Does Booker support mobile devices?
Booker supports the following devices:
Android, iPad, iPhone
Q. Does Booker offer an API?
Yes, Booker has an API available for use.
Q. What other apps does Booker integrate with?
Booker integrates with the following applications:
Google Analytics 360, Clover, Twitter, Meta for Business, Keap, Google Calendar, Mailchimp
Q. What level of support does Booker offer?
Booker offers the following support options:
FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support
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