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Booker

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Spa and Salon Business Management Software

(31)

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Booker Pricing, Features, Reviews and Alternatives

Booker FAQs

Q. What type of pricing plans does Booker offer?

Booker has the following pricing plans:
Starting from: $129.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Booker?

Booker has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Booker support?

Booker supports the following languages:
English


Q. Does Booker support mobile devices?

Booker supports the following devices:
Android, iPad, iPhone


Q. Does Booker offer an API?

Yes, Booker has an API available for use.


Q. What other apps does Booker integrate with?

Booker integrates with the following applications:
Google Analytics 360, Clover, Twitter/X, Meta for Business, Keap, Google Calendar, Mailchimp


Q. What level of support does Booker offer?

Booker offers the following support options:
FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support

Booker product overview

Price starts from

129

Per month

Per Feature

What is Booker?

Beat out your competition with Booker's award winning salon and spa software, the all-in-one platform that understands you'd rather be focusing on your clients instead of manually handing all the day-to-day tasks. Booker will help you manage your appointment bookings, POS, membership and loyalty programs, all while attracting new clients and keeping them coming back. Access your Booker account 24/7, anywhere, all on Booker's secure, cost-effective, and convenient, cloud-based software.

Key benefits of using Booker

  • Gain insight into where your business is thriving and where you need to makes changes with one system that tracks and reports on all of your activities.

  • Expand your reach and drive more bookings from new consumers on the Booker Marketing Network’s partner sites.

  • Give your customers flexible booking options so they can connect with you anytime, anywhere, on any device.

  • Store your business data safely and securely in the cloud, and have access to your key information whenever and wherever you need it.

  • Provide flexible access for your staff with unique logins, view privileges, and anytime access to their schedule on mobile or desktop.

  • Enhance your customers’ in-person experience with convenient mobile check-ins, purchases, and payment processing.

  • Save time managing your employee’s schedules and appointments with real-time calendar and booking updates.

  • Retain more customers using service and purchase trends to inform customized emails, offers, and packages that will drive repeat visits and increased revenue.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Knowledge Base
    Chat
    Email/Help Desk
    Phone Support

    Training options

    Documentation
    Live Online
    Videos
    Webinars

    Not sure about Booker? Compare it with a popular alternative

    Starting from

    129

    Per month

    Per Feature

    Free plan
    Free trial
    Pricing range

    Starting from

    30

    /user

    Per month

    Free plan
    Free trial
    Pricing range
    Ease of use
    Value for money
    Customer support
    Ease of use
    Value for money
    Customer support
    Why am I seeing this?

    Booker pricing information

    Value for money

    3.9

    /5

    974

    Starting from

    129

    Per month

    Per Feature

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Booker features

    Functionality

    3.9

    /5

    974

    Total features

    84

    13 categories

    Most valued features by users

    Reporting/Analytics
    Third-Party Integrations
    Activity Dashboard
    Alerts/Notifications
    API
    Data Import/Export
    Customizable Templates
    Customizable Branding

    Functionality contenders

    Booker users reviews

    Overall Rating

    4.1

    /5

    974

    Positive reviews

    78

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.1/10
    Rating distribution

    5

    4

    3

    2

    1

    484

    273

    105

    40

    72

    Pros
    I really like how Booker allows clients to schedule on line and purchase gift certificates. Most clients love the ability to schedule on line.
    It's also super easy checking out clients, but best of all is that I'm able to manage our calendar for both therapists and clients, and reschedule with ease.
    Booker is easy to set up and very intuitive. The price is good and they have great customer service.
    Cons
    Only pain and anguish and wasted money. I can't even get the reps to respond to my emails about a refund.
    It takes forever to track and check people out. The reports are confusing and make no sense and their payroll is not customizable so I still have to outsource and pay more.
    SO finally I'm writing this review and turning them into the fraud division.

    Overall rating contenders

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    Marissa G.

    owner

    Health, Wellness and Fitness, 11-50 employees

    Review source

    Overall Rating

    I wish there was something better out there.

    Reviewed 2 years ago

    Transcript

    Marissa G.: Hi, I'm Marissa and I'm a business owner and I give Booker on a scale of one to five, a three....

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    AvatarImg

    Paul B.

    Information Technology and Services,

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Great App

    Reviewed 10 years ago

    We have been using Booker for two and a half years now and we are extremely satisfied with the product. This is a full featured system that supports managing appointments, point of sale, gift card sales and the use of series or memberships. The system tracks employee pay reasonably well. It also provides a fair number of reports to help manage the business. This is so much better than having to track appointments in one place and handling payment in another system. One customer database supports the entire business.

    Pros

    Being one fully integrated system is fantastic. Online booking and instant gift certificates are terrific features. We also enjoy being able to define specials that can easily be applied. I have found the customer service people to be very helpful.

    Cons

    Booker still struggles with the bugs in their releases, although things have improved greatly in the last couple of releases. The product would benefit from an ad hoc reporting tool to enable customers to define their own reports.

    JO
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    Jasmine O.

    Health, Wellness and Fitness, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

    Share this review:

    Booker is great for a beauty service provider who is starting out

    Reviewed a year ago

    I was happy with system. It helped keep my business organized

    Pros

    I was happy using Booker for my business for the first few years. It had online booking, kept track of clients individual notes and offered package services that clients could buy

    Cons

    It wasn’t as advanced as other booking systems but was worth the monthly price

    LB
    AvatarImg

    Laurie B.

    Health, Wellness and Fitness, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend1/10

    Share this review:

    Booker wants you to use endless work arounds because they can't get it right

    Reviewed 3 years ago

    I am stuck in Booker because I have been using it since 2014. My client data base and content are huge, they have been purchased by mindbody and I had hoped for an improvement, but its worse. Do not get stuck with this software, purchase something else. They require you to do work arounds because the software does not function properly. The reporting is shite. Please do your self a favor and look else where. I have tow spas and they are on different versions of booker. I have asked multiple times to be placed on one version or the other.

    Pros

    It has a lot of useful features, sadly very few of them work as expected. - membership processing - gift certificates - embedded special codes for marketing - pixels for marketing - cancellation policy implementation - customer service availability - appointment scheduling - sales reporting - freezing memberships - mail campaigns and marketing

    Cons

    ABSOLUTELY EVERYTHING with this software requires a work around. -I have lost members because the software randomly double and triple charges them each month and doesn't represent it in the recent orders tab so it looks as if it hasn't - freezing members is great, but then booker charges them for ALL the months they have been frozen - you cannot put special deals on for the holidays on gift certificates...

    MS
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    Michele S.

    Health, Wellness and Fitness, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Great business partner

    Reviewed 5 years ago
    Pros

    I really like how Booker allows clients to schedule on line and purchase gift certificates. Most clients love the ability to schedule on line.

    Cons

    It can be difficult to maneuver around in the settings.

    AB
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    Angelica B.

    Pharmaceuticals, 501-1,000 employees

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Enhance Your Salon's Success with Booker's Integrated Business Management Platform

    Reviewed a year ago

    Although I did not actively work in salon management during my internship at the university in pharmaceutical product development and research, I did get the chance to learn more about Booker's features and functionality. Booker was a useful tool for improving our scheduling procedures and keeping client information as a member of a small team in charge of planning events and appointments. Smooth transactions and inventory management were made possible by the software's user-friendly interface and integrated point-of-sale system. Despite the fact that my knowledge of Booker was limited, it gave me a peek of what it might do as a whole salon management system.

    Pros

    A wide range of features provided by Booker simplify salon and spa operations. Its user-friendly interface makes staff organization, client administration, and appointment scheduling easier. The software's integrated point-of-sale system allows for easy inventory management and transaction processing. Automated email campaigns and loyalty programs are only two of the marketing techniques that Booker uses to draw in new customers and keep the ones it already has. The reporting and analytics tools enable data-driven decision-making and offer insightful information about business performance. Booker gives salon professionals and owners the tools they need to streamline their business operations and improve client satisfaction with the help of its configurable features and mobile app.

    Cons

    One drawback of Booker is its somewhat expensive cost, which could be problematic for independent or smaller salon businesses with tight funds. Some users could first have a steep learning curve that makes it difficult to become skilled in using all the capabilities. Although Booker provides a wide range of functions, some specialized or niche salon businesses could need more modification or integration with specialized software. There have been sporadic reports of technical issues or system slowdowns, which could affect how effectively salon operations run and how the user experience is.

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