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Booker Pricing, Features, Reviews and Alternatives

Booker product overview

Price starts from

129

Per month

Per Feature

What is Booker?

Beat out your competition with Booker's award winning salon and spa software, the all-in-one platform that understands you'd rather be focusing on your clients instead of manually handing all the day-to-day tasks. Booker will help you manage your appointment bookings, POS, membership and loyalty programs, all while attracting new clients and keeping them coming back. Access your Booker account 24/7, anywhere, all on Booker's secure, cost-effective, and convenient, cloud-based software.

Key benefits of using Booker

  • Gain insight into where your business is thriving and where you need to makes changes with one system that tracks and reports on all of your activities.

  • Expand your reach and drive more bookings from new consumers on the Booker Marketing Network’s partner sites.

  • Give your customers flexible booking options so they can connect with you anytime, anywhere, on any device.

  • Store your business data safely and securely in the cloud, and have access to your key information whenever and wherever you need it.

  • Provide flexible access for your staff with unique logins, view privileges, and anytime access to their schedule on mobile or desktop.

  • Enhance your customers’ in-person experience with convenient mobile check-ins, purchases, and payment processing.

  • Save time managing your employee’s schedules and appointments with real-time calendar and booking updates.

  • Retain more customers using service and purchase trends to inform customized emails, offers, and packages that will drive repeat visits and increased revenue.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Knowledge Base
    Chat
    Email/Help Desk
    Phone Support

    Training options

    Live Online
    Videos
    Webinars
    Documentation

    Booker pricing information

    Value for money

    3.9

    /5

    931

    Starting from

    129

    Per month

    Per Feature

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Booker features

    Functionality

    3.9

    /5

    931

    Total features

    81

    13 categories

    Most valued features by users

    Reporting/Analytics
    API
    Third Party Integrations
    Activity Dashboard
    Alerts/Notifications
    Data Import/Export
    Email Marketing
    Customizable Branding

    Booker users reviews

    Overall Rating

    4.1

    /5

    931

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.18/10
    Rating distribution

    5

    4

    3

    2

    1

    470

    264

    96

    36

    65

    Pros
    I really like how Booker allows clients to schedule on line and purchase gift certificates. Most clients love the ability to schedule on line.

    MS

    Michele S.

    It's also super easy checking out clients, but best of all is that I'm able to manage our calendar for both therapists and clients, and reschedule with ease.

    PM

    Pamela M.

    Booker is easy to set up and very intuitive. The price is good and they have great customer service.

    AR

    Anonymous Reviewer

    Cons
    It takes forever to track and check people out. The reports are confusing and make no sense and their payroll is not customizable so I still have to outsource and pay more.

    EK

    Ella K.

    SO finally I'm writing this review and turning them into the fraud division.

    pt

    penelope t.

    When we’re busy with services and clients, it’s a really bad situation that we can’t do anything.

    Qf

    Qin f.

    Overall rating contenders

    Overall Rating

    I wish there was something better out there.

    Reviewed 3 months ago

    Transcript

    Marissa G.: Hi, I'm Marissa and I'm a business owner and I give Booker on a scale of one to five, a three....

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Book It!

    Reviewed 4 years ago
    Pros

    Booker is a godsend for so many salons. It is very user-friendly and they have implemented the use of embedded training videos for all the features; this is a wonderful tool and works very well for people who are visual learners, which most stylists happen to be. For salon managers and owners, Booker offers a variety of tools: time-clock, sales tracking, inventory, tip allocation, expenditures/budgets, etc. Being a web-based software, it's very easy to add a widget or embed a link on your website and/or Facebook page to allow customers to easily schedule themselves for services. In addition, there is a built-in point of sale system that makes it easy to check out clients without needing to switch over to another program and/or system.

    Cons

    The downside to being a web-based software: if the server is down or there is an issue with the website, you cannot access your calendar or your point of sale system. Booker has been awesome enough to provide a separate website where they allow you to report issues of the system being down and also announcing known issues. Their customer service makes up for this issue.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Using it for our Med Spa

    Reviewed 3 years ago

    Booker does what we need, support has always been responsive and it is easy to use.

    Pros

    Ease of use so, easy to train. In the Day Spa industry front desk turnover is frequent so it is nice to be able to quickly show a new gal how to use the system.

    Cons

    We were previously Salon Iris customers and I am a programmer. With access to the database on that system I could run queries on anything in the database. Booker does not provide access to the SQL database so that is not possible. I do however have all of the reports that I need. Also, it would be nice to have the ability to set access a little more granular. For example, if I give a gal access to look at gift card balances, I will also have given her access to modify gift card balances.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Booker? ARE YOU KIDDING?

    Reviewed 5 years ago

    This company is a joke. They may have tried to put together a Salon software, which has some good qualities and bad, but, the company has ruined their name and a host of other businesses because of their lack of understanding how their software has a direct effect and how they manage their software on a day to day basis. They are completely horrific! We continually try to deal with the issues, (Booker...

    Pros

    No pros were added to this review

    Cons

    No cons were added to this review

    Vendor response

    Dear Anna, We take our role in your business very seriously. We've invested significantly in improving our servers so this won't happen again in the future. This investment of engineering resources and updated equipment has resulted in greater stability and faster speed, and we intend to continue the improvements. We'd love to discuss this further with you if you have time. We thank you for using Booker and for your feedback. Thank you, The Booker Team

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

    Share this review:

    RMT Software

    Reviewed 3 months ago

    7/10

    Pros

    The software Looked better than it actually worked

    Cons

    The software Not as user friendly as others

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Just switched BACK to Booker from another booking software

    Reviewed 3 years ago

    We have been using Booker in my business for years and earlier this year we were convinced by another booking service (the big name in our industry) to switch over. It was one of the worst decisions we have made. After 4 months of giving it our best try and much frustration over the new booking system's lack of features, unhelpful reporting options and staff frustrations, we switched back to Booker and THAT was one of the best decisions we made. Booker is the BEST platform for service based booking and the back end reporting of that kind of business. I do wish their customer service was as good as the other one we tried but it is not nearly as responsive. We are happy to be back though!!

    Pros

    Ease of scheduling, quick to learn/intuitive platform, broad range of reporting options.

    Cons

    The customer support could be faster and more helpful. The client end of scheduling could be easier for the client.

    Booker FAQs and common questions

    Q. What type of pricing plans does Booker offer?

    Booker has the following pricing plans:
    Starting from: $129.00/month
    Pricing model: Subscription


    Q. Who are the typical users of Booker?

    Booker has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business


    Q. What languages does Booker support?

    Booker supports the following languages:
    English


    Q. Does Booker support mobile devices?

    Booker supports the following devices:
    Android, iPad, iPhone


    Q. Does Booker offer an API?

    Yes, Booker has an API available for use.


    Q. What other apps does Booker integrate with?

    Booker integrates with the following applications:
    Google Analytics 360, Clover, Twitter, Meta for Business, Keap, Google Calendar, Mailchimp


    Q. What level of support does Booker offer?

    Booker offers the following support options:
    FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support

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