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Microsoft Bookings vs Goldie Comparison (2026)

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4.7

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4.8

Good recommendations?

Microsoft Bookings

Goldie

Overview

Microsoft Bookings is an online appointment booking and scheduling tool for small businesses, available as part of Microsoft 365 for Business subscriptions. Clients can book the time and service they need, get a confirmation email and calendar invitation, reschedule or cancel if they must.

Goldie helps medical spas streamline client bookings with online scheduling, reminders, deposits, and payments—while offering tools to grow revenue.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

19.99

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.4

170

Value for money

Ease of use

Features

Customer support

77%

would recommend this app

4.8

1.1K

933

206

Value for money

Ease of use

Features

Customer support

85%

would recommend this app

Pros

“It simplifies appointment scheduling, reduces manual work, and keeps everything organized by syncing with Outlook and Microsoft 365. Once it's set up, it's easy to use for both staff and customers. While there are a few limitations with customization and the initial learning curve, it's a dependable scheduling solution that has saved me a lot of time.”

Jonathan K.

Chief Marketing Officer

“It simplifies appointment scheduling by automating bookings, confirmations, reminders, and calendar management.”

Kate L.

Sales

“It’s great for straightforward appointment management and integrates nicely with existing tools, but it can feel limited if you need more advanced features, flexibility, or deeper control over booking workflows.”

Josh D.

IT Support Engineer

Pros

“It makes scheduling so easy by automatically selecting the service my clients always have when rebooking, the schedule itself has so many different ways to read it and so that always looks nice and with all the different colours too it’s so easy!”

Alex H.

Beautician

“Customer support responses can take a little while at times, and there could be more customization options for booking policies and client communication.”

Aaliyah R.

Hair Braider

“I love Goldie, it has a lot of features that help you with having a great booking system, it has the option to have online booking, messages your clients to remind them of their appointments”

Louise B.

Beautician

Cons

“Customer Support can be limited unless you have a higher-tier Microsoft support plan.”

Josh D.

IT Support Engineer

“I also had trouble getting the Online Chat option to work through my website and enabling the Booking option through it.”

John W.

Owner, Designer

“It cannot work with google software, so it has to be microsoft stack like outlook and outlook for web”

Ray W.

Senior Consultant

Cons

“Sometimes the app can feel a little slow or glitchy when updating appointments, and I wish there were more customization options for booking and client management.”

Trenese S.

Hair Dresser

“We can't add our own gift card visual and we can't take 2 payment methods.”

Marie-Julie B.

Beautician

“Also the only pay option is stripe which is way to expensive for a small business to pay. But I can work around that but when someone does pay me I can’t show paid on the calendar without it going through stripe.”

kieran f.

Driving instructor