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Microsoft Bookings vs Cal ID Comparison (2026)

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Calendly

4.7

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4.8

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4.8

Good recommendations?

Microsoft Bookings

Cal ID

Overview

Microsoft Bookings is an online appointment booking and scheduling tool for small businesses, available as part of Microsoft 365 for Business subscriptions. Clients can book the time and service they need, get a confirmation email and calendar invitation, reschedule or cancel if they must.

Cal ID is a cloud-based scheduling application that offers personalized scheduling enhancing time management and handling appointment bookings. The scheduling software allows users to connect their calendars and consolidate their schedules across all the platform.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.4

170

Value for money

Ease of use

Features

Customer support

77%

would recommend this app

4.9

154

135

Value for money

Ease of use

Features

Customer support

92%

would recommend this app

Pros

“It simplifies appointment scheduling, reduces manual work, and keeps everything organized by syncing with Outlook and Microsoft 365. Once it's set up, it's easy to use for both staff and customers. While there are a few limitations with customization and the initial learning curve, it's a dependable scheduling solution that has saved me a lot of time.”

Jonathan K.

Chief Marketing Officer

“Customers can book available time slots online, automatic confirmation and reminder emails reduce no-shows, and everything stays synced with my Outlook calendar.”

Jonathan K.

Chief Marketing Officer

“It simplifies appointment scheduling by automating bookings, confirmations, reminders, and calendar management.”

Kate L.

Sales

Pros

“Things like Teams, Routing Forms, Workflows, and Round Robin scheduling — which Cal.com reserves for paying enterprise customers — are available in Cal.”

Manuel C.

...

“It is a robust, substance-driven tool that saves valuable hours every week, allowing users to remain focused entirely on core advisory deliverables rather than calendar coordination.”

CA U.

Owner

“The automated reminders and calendar integrations have significantly reduced no-shows and scheduling conflicts. While there is room for improvement in advanced customization options, the value and functionality offered make it a great scheduling solution for businesses of all sizes.”

Gaurav K.

CTO

Cons

“Customer Support can be limited unless you have a higher-tier Microsoft support plan.”

Josh D.

IT Support Engineer

“I also had trouble getting the Online Chat option to work through my website and enabling the Booking option through it.”

John W.

Owner, Designer

“It cannot work with google software, so it has to be microsoft stack like outlook and outlook for web”

Ray W.

Senior Consultant

Cons

“I was actively looking for an appointment setting software for my coaching business, and my business clients. But every software I found had very limited features, especially 3rd party integrations like Meta Pixels, and the monthly charges were really expensive.”

Ritambhar D.

Marketer

“There is occasionally a delay between updating my availability and seeing it reflected on the booking page, which makes me nervous about potential double-bookings during my busiest scheduling periods”

Akshat S.

Founder

“From my experience, there are none so far. Although my team did mention that the email sent when a meeting is booked, something like the who, what, where, and when, wasn’t very readable.”

Balaji K.

Brand Partnerships