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Brigade POS
The most reliable and easy to use restaurant POS.
Brigade POS Pricing, Features, Reviews and Alternatives
Brigade POS FAQs
Brigade POS has the following pricing plans:
Starting from: $99.00/month
Pricing model: Subscription
These products have better value for money
Q. Who are the typical users of Brigade POS?
Brigade POS has the following typical customers:
Mid Size Business, Small Business
Q. What languages does Brigade POS support?
Brigade POS supports the following languages:
English
Q. Does Brigade POS support mobile devices?
Brigade POS supports the following devices:
iPad, iPhone
Q. Does Brigade POS offer an API?
No, Brigade POS does not have an API available.
Q. What level of support does Brigade POS offer?
Brigade POS offers the following support options:
Knowledge Base, 24/7 (Live rep), Email/Help Desk, Phone Support
Brigade POS product overview
What is Brigade POS?
Brigade is a web-based full-service point of sale (POS) solution designed for food outlets, restaurants and small hotels. The solution facilitates communication between managers, servers, bartenders and kitchen staff and offers interactive tools for building customizable digital menu cards. With a three-tier system, restaurants can categorize their menu list into main category, sub-category and menu item. Both restaurant staff and customers can pick their items from the menu displayed on iPads and tablets with intuitive drag & drop interface. The solution offers a robust search functionality to quickly find a particular dish from a long list of menu items.
Key benefits of using Brigade POS
• Brigade POS automates various POS activities including menu list display, order-taking, bill generating, and more.
• The solution manages restaurant sales and inventory from a single interface.
• Users can generate reports in real-time and track their monthly sales & overall business performance.
• With inbuilt floor designing tools, users can quickly set up interactive floor plans for parties and events.
• A native app for iPad is available, allowing user mobility within restaurants.
Typical customers
Platforms supported
Support options
Training options
Not sure about Brigade POS? Compare it with a popular alternative
Starting from
99
Per month
Per Feature
Starting from
300
Per month
Flat Rate
Brigade POS pricing information
Value for money
5.0
/5
10
Starting from
99
Per month
Per Feature
Pricing options
Value for money contenders
Brigade POS features
Functionality
4.8
/5
10
Total features
11
3 categories
Most valued features by users
Functionality contenders
Brigade POS users reviews
Overall Rating
5.0
/5
10
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend10/10
10
0
0
0
0
Overall rating contenders
Ashton A.
Restaurants, 11-50 employees
Used daily for 2+ years
Review source
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I've been in the food and beverage industry for 10+ years. I've used every POS out there. Brigade is by far the most reliable, user friendly, and intuitive system. New hires that have never seen this system learn it within a couple hours no problem. The creators are restaurant guys so they know what works and what doesn't. I also like how responsive and helpful the whole team is. I recently requested a custom report that their engineers are building just for my business. What other POS company does that?! I've been a customer for 2+ years and I don't ever plan on using another POS.
Can't open a tab and give the card back at the bar.
Nick H.
Used daily for 1-2 years
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It improved our customer service, reduced our labor expenses, and reduced our stress levels!
The simplicity is great. I rarely have to train any new employee. They always pick it up right away. Their customer service is outstanding. We don't reach out very often, but when we do they are always responsive and helpful. We've never had any connection issues, bugs, or crashes. Their pricing is extremely reasonable too.
Our bar can fill up and get extremely busy. The one feature we would like that they don't have (but they said they'll be adding in the future), is the ability to pre authorize a credit card and hand it back to the customer. We have to currently hold onto the credit card.
Steve C.
Food & Beverages, 11-50 employees
Used daily for 6-12 months
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I just became a new customer of Brigade POS about a month ago. My employees and I are very happy we switched! Having used Aloha for the last 3 years, I became more and more frustrated with our system. Menu set up was a chore, navigation was not intuitive, and customer service was a joke. Worst of all, I paid a lot of money because I thought I was getting a reliable product. I've been shocked how often it needs to be re-booted and shuts down. We haven't had 1 issue with Brigade. Their system amazingly doesn't require an internet connection, so when our own crappy AT&T internet went down last week...we were still able to run our restaurant without a hiccup. I think the thing I love most about this company though, is their genuinely friendly customer service. They obviously care about their customers!
1. It's reliability. 2. How easy it is to set up and use.
None so far!
Nicole K.
Food & Beverages, 11-50 employees
Used daily for 2+ years
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The best, going with this system you will not be disappointed!! Best customer service in the industry!
Best platform, easy to use, simple to change and make updates to menu, easy user management, great reports. Couldn’t ask for a better system, great value - always making updates and changes that continue to improve this!
Nothing - best system I’ve ever used, no questions asked.
Phoebe A.
Food & Beverages, 11-50 employees
Used daily for less than 6 months
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It is so easy to track things like comps by server, sales by server, and highest and lowest items sold. We pull up Brigade at all of our manager meetings and easily navigate sales and comps to discuss as a team.
I really enjoy the easy user interface (for both employee and employer). As a business owner, though, I most love the system’s backup LTE just in case there’s a snaffoo with our WiFi. There is no data lost at the ease of mind of us and our guests.
There are some minor things like changing the seat number on an already rang item and splitting checks in odd ways (I.e. 1/3 and 2/3), but customer support are always looking to make it better and listen to our suggestions.
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