CandyBar Pricing, Features, Reviews & Comparison of Alternatives

CandyBar

Customer loyalty solution for bricks and mortar stores

4.5/5 (6 reviews)

CandyBar overview

What is CandyBar?

CandyBar is a customer rewards management application that helps small to medium businesses increase sales and engagement by providing loyalty points to clients on their recurring visits. Designed for restaurants, salons, cafes, spas, florists, retail stores, pet shops, and automotive businesses, the cloud-based solution enables businesses to use the unified platform to track customer visits and corresponding rewards across multiple outlets.

Features of CandyBar include customer activity tracking, discount management, loyalty card or no-card loyalty rewards management, an in-built CRM, gift card system, member portal, referral tracking and more. The solution allows businesses to create a website for customers to check-in when they visit stores. Plus, it enables users to provide customers with loyalty cards, which they can manage through their smartphones to track rewards awarded on every visit.

Businesses can use CandyBar to track the success as well as performance of loyalty programs. It also provides a dashboard, where users can view top regulars, stamps and rewards issued to customers.
www.candybar.co

Pricing

Starting from
$45/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
CandyBar screenshot: Centralized dashboard for businesses to manage customers, reward programs, stores and gain insights into performanceHow CandyBar WorksCandyBar screenshot: Web portal for customers to check-in and start participating in loyalty programsCandyBar screenshot: Cashier page to help staff track and manage orders and rewards of the customers being served

CandyBar reviews

Excellent
3

Very good
3

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.6
  4.0
  4.5
  4.8
Deborah Gibbens

Best Loyalty Program

Used daily for less than 6 months
Reviewed 2019-10-19
Review Source: Capterra

The customer service has been absolutely great with answering questions or concerns at my intial decision making and has been great to work with.

Pros
Its easy to use and operate and I don't have to have a special dedicated ipad to use. I can use the ipad register and all I have to do is pull it up after ringing out customers and add a phone number. Customers love it to since they don't have to download an app to receive the credits. I went to many loyalty sites and even looked at my current software company that offers the same type program and the cost for all others were way to expensive for a new business or a small business ownership.

Cons
I would like it to be able to use an email address if a customer doesn't want to use their mobile number, but that isn't a negative since it has only been one customer out of many that mentioned that to us.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Stephanie Elumba

Candy Bar for a Loyalty Program

Used daily for less than 6 months
Reviewed 2019-09-25
Review Source: Capterra

Pretty good plus great after sales services by the team behind Candy Bar

Pros
It’s ease of use and easy for our operations team to understand to use.

Cons
Needs to have a way to better avoid stamping via human error (or fraudulent transactions). Maybe a POS connection that ties to the Transactopn

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Kelly Cor

Candybar is a super easy loyalty program with good functionality

Used daily for 6-12 months
Reviewed 2018-08-01
Review Source: Capterra

we don't have to print loyalty cards anymore

Pros
Ease of use, and its design. I like that you can customize some parts of it. I like how it links your devices. Our customers really like it so far too, and sign up has been going ok

Cons
there needs to be a short cut on the customer facing sign up screen, I hope to speak w them soon and get this sorted for me. sometimes theres a small delay between customer facing & our computer when we are doing stamps, but it really is very user friendly and worth a try.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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sally Purnell

Excellent loyalty Program

Used weekly for 6-12 months
Reviewed 2019-12-13
Review Source: Capterra

Pros
Love the easy tracking of customer activity and the performance reports. The customer's love the fact it's easy to operate and eco friendly

Cons
Some customers feel there is a delay when we are doing stamps but just because they are in a hurry. Not really an issue

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Sally Dale

Awarding loyalty

Used daily for less than 6 months
Reviewed 2019-05-30
Review Source: Capterra

I think it's just wonderful to be able to award loyal customers with a paperless stamp. It's better for the environment and customers don't fear losing the stamps

Pros
The best part about this, is the eco friendly part, as you don't need to print out loyalty cards anymore.

Cons
It lack of features. I would love to be able to customize each customers profile

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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CandyBar pricing

Starting from
$45/month
Pricing options
Free trial
Subscription
View Pricing Plans

Pricing is available on monthly as well as annual subscriptions. Starts at $45 monthly for the Standard plan and $3,999 annually for the Enterprise plan.
For multiple outlets, the monthly subscription fee is $45/month for the first outlet and $25/month for each subsequent one.

CandyBar features

Activity Dashboard
Activity Tracking
Customer Database
Reminders

API (379 other apps)
Automatic Notifications (207 other apps)
CRM Integration (138 other apps)
Calendar Management (186 other apps)
Custom Fields (150 other apps)
Customizable Branding (207 other apps)
Customizable Reporting (171 other apps)
Customizable Templates (178 other apps)
Data Import/Export (181 other apps)
Electronic Payments (141 other apps)
Email Integration (200 other apps)
Real Time Data (135 other apps)
Reporting & Statistics (248 other apps)
Social Media Integration (177 other apps)
Surveys & Feedback (142 other apps)
Third Party Integration (231 other apps)

Additional information for CandyBar

Key features of CandyBar

  • CRM
  • Cashier Portal
  • Customer Activity Tracking
  • Customer Behavior Insights
  • Customer Loyalty Program
  • Customer Self Service
  • Loyalty Card System
  • Member Portal
  • Membership Management
  • No-Card Loyalty System
  • Rewards Management
  • SMS Insights
  • Stamp Management
View All Features

Benefits

• CandyBar allows businesses to quickly receive customer feedback and use the dashboard to take necessary actions to improve engagement with visitors.

• Send automatic reminders to customers on the expiry of loyalty points and help businesses increase revenue by reminding visitors to utilize rewards on time.

• CandyBar enables businesses to set up a cashier page to help them track orders and rewards of customers using mobile devices.

• Enables businesses to manage and track customer activities, get live updates through messages and get reports on all stores.

• CandyBar allows customers to use programs to refer their friends to stores and earn more loyalty rewards.